Café Lola

Mediocre at best. The decor was beautiful however the service and lackluster food and drink left much to be desired. We waited 30 minutes for our check and then another 20 to pay the bill until we finally went to the counter. There were about 6-7 people working but only one taking orders, serving food, and bringing the check. I was so disappointed, my daughter was visiting from out of town and we were really looking forward to our brunch. What a let down

I made a reservation over a week ago on open table and I walked into your facility only to find out that the whole restaurant was booked by a baby shower and no one ever called to let me know that it was canceled. The girl at the front told us that they called everyone from OpenTable and I told her that was a lie no one has called me or left a voicemail and I showed her my reservation that was pending, and we were forced to reserve another place last minute and this was a special occasion for my sister’s birthday. I’m not sure if I would ever go back to this place due to the inconvenience that caused us today. To say I didn’t have a phone number on my open table is not true, and whoever was in charge of calling to cancel reservations did not do their job! This has never happened to me on open table before and I have always received texts and calls

Good good and drinks, the cafe is so cute and I loved my experience

Pricey and not a lot of good choices for the price ...waitress was messy needed to iron shirt and comb hair

truly a delightful time...great service, delicious food and such a lovely atmosphere...very very nice!

The first time I came here I loved it, unfortunately this time the service was very slow, they forgot part of my order and when the food arrived it was cold.

My reservations were not honored and my daughters birthday celebration was ruined. I was promised by the manager an email to discuss a resolution by Saturday night and it is now Tuesday and I have not recieved any correspondence from her yet. Terrible customer service and disappointing manner of dealing with grievances.

Really cute place and very girly! Great for a girls lunch or celebration. Service has been subpar the last 2 times I’ve been there.

Such a cute place full of beautiful decorations and wonderful afternoon tea. Unfortunately I was very disappointed. Since we are celebrating a belated Valentine and Anniversary my partner was willing to go to this girly place with me but the outcome was just. Everything was good but very poor service. They sat us at a table that was not yet clean (during Covid) , receipt from prior customer stick around the entire time.
Overall I like the atmosphere, the food and decorations.
Likely I will not return because feeling welcome is very important me and this place absolutely did not give me that welcoming feeling.

Valentine’s Day celebration with my daughter

I would say that I was not particularly impressed with this location because I booked a 12:30pm reservation, arrived at the location with my party at 12:20pm, and was not seated until 1:15pm. I understand that the restaurant had limited seating, however, upon arrival, I waited to check in and instead of being asked if I needed to check in, one of the workers spoke passed me, to a woman who was walking in with her party. She did not even acknowledge that I was there until I said, “Excuse me, ma’am. I have a 12:30pm reservation.” She politely explained that they were backed up. I stepped outside with my party and had not been spoken to by anyone who worked there until 1:15pm. One of the employees came outside and asked who had been waiting. My party raised our hands and we’re not acknowledged. Again, I had politely explained that I had a reservation for 12:30pm. She took the other party in and said she would come back to seat my party. After a few minutes, my party and I were seated. The food was great, however, one member from my party waited for an hour for her breakfast sandwich. Overall, I love the vibe of the café, however, I did not appreciate the service at this location.

I heard so many great reviews, but I was not impressed. The service was weak and the food was ok. It was way overpriced. We got a basket of kettle chips and 2 lunch orders (protein plate & sandwich) and 2 glasses of champagne for $72. I asked for a borthday cupcake for my friend and they brought what they had left 0 which was a stale donut and when she bit into it there was a plastic candle holder. :(

This place is so cute first of all!!! The decor and the ambiance is cute and girly and like something you would see on instagram. They have a lot of options for food which is surprising. Their lattes are great and they foam them with cute designs!! The service was really nice and they were friendly. I will definitely be back here again!

Love their coffee and food. Love the ambiance. love the service and standards for covid.