Café Central

Excellent customer service, great food!

BEST restaurant by far! Food and service was outstanding

We celebrated a birthday at Cetral Cafe and everything went phenomenal. From the time you are greeted until the time you leave, you will fall in love with this place. We definitely did.

This was one of the worst experiences for me in 2019. To begin with, When I reserved my table, I asked before if you still had tables inside and I was told you had. When I arrived, you seated outside – not sure if you noticed but it was cold. We were all wearing jackets and coats.

It was the second table to arrive, the reservation was at 9:30 am and I arrived at 8:50 pm approx. It was almost midnight and I was still waiting for my food. We waited for a long time and when we thought our food was ready, it was just to let us know that you ran out of lobster that if I want to order something else (ridicules).

I was very upset and I decide to talk to the manager, and he just said “yes, yes, yes” not even I am sorry for the inconvenient. In the end, we got a 20% discount for all the inconvenience, but I would prefer that you charged double what I paid just if you treated me with respect and with the usual service you normally give.

Remember that we are not going there just for the food, we are going for the full experience. This is not the first event you host, this is not new for you all. I can keep naming all things that happened but I am sure that I was not the only one affected for your poor service. Cold soup, cold dishes in general. Really, really bad service this night.

Restaurant was decorated very nice, however, service was really bad. After we were seated it took approximately 30 mins to see the waiter. After we ordered it took a long time to get the appetizer. Dinner was also served after approximately 30 mins after the soup.
Valet service was also bad. We requested our vehicle and it took approximately 45 mins to get it. I understand it was a busy night, but people were being serviced based on tips. Not first come first serve

We went for New Year’s Eve dinner which was quite an event with music and decorations and a champagne toast. The service was excellent with attentive staff and knowledgeable sommelier. The green chili soup as second course was absolutely delicious ( we would have licked the bowl if it was socially acceptable) but everything was well prepared and tasty. Also the cocktails were quite good. Beginning to end this this was a great way to spend New Year’s Eve ( even after our team lost in the sun bowl) and I would go again for a truly special evening out.

El ambiente muy elegante y decorado muy bien para la ocasión, los meseros y las host súper guapos vestidos muy adecuados al festejo de fin de año. La comida bien. La música en vivo le da un toque festivo.

I love this place. Awesome experience. Fantastic service and great food.

Great place! Appetizers came out with main course rhough

Everything was lovely and delicious. Awesome service from everyone. Thank you.

You get the best service in town and food is always on point

Delcicious food, extremely professional service. Fantastic wine selection. Very romantic atmosphere.

Always outstanding. Best restaurant in town! Nothing comes close. Sommelier is outstanding

Was my first dining experience in El Paso for my wife’s birthday. She absolutely loved the ambience and decor of the establishment. She could not stop telling her friends how good the service and the food was. In particular I had the lamb chops and she had the lobster ravioli which were both excellent. My next dish will be the 28 day aged steak. Not only was the food excellent the wine and spirits selection was vast encompassing all the good stuff including a selection of Louis the 13th cognac if that’s what tickles you fancy.

This was our first visit and it was one of the best meals we have had. Well worth the drive from Las Cruces.

The experience was superb in all aspects, just as we have come to expect!
From greetings upon arrival, immediately seated, great wine selection, delicious appetizer (crab cakes) and outstanding chilean sea bass, fresh, tender, just delicious!

Comfortable and Classic cuisine with Wonderful and Friendly service.

Café Central remains one of El Paso's premier restaurants for fine dining, but it still lacks some of the sophisticated polish that other metropolitan areas offer. The food is delicious and the atmosphere is elegant and sophisticated. One can comfortably rely on Café Central to deliver a fine dining experience.

Where it lacks is in its service. The problem is small things such as (1) NEVER bring the entrée while a diner is still eating the appetizer unless it is requested. The server should be attentive enough and coordinated with the kitchen to avoid this. The server should always offer the wine menu and cocktail menu without having to be asked. Moreover, it is standard to ask the ladies for their order first and to serve them first. While this may seem patriarchal or outdated, it is still the standard --and I think that all of these things should be revisited with the staff. These are small details, but they make the difference for a discriminating dinner between a very good meal and an excellent dining experience.

Everything was perfect.

The ambiance was really good but we were very close to the singer and piano player and it was very hard to have a conversation among our table.

Bad waiter , all tables had table center piece and candle except mine. Was rude

The ambience and Christmas Decor was beautiful. My wife and I celebrated our 37th wedding anniversary with fine dining at Central Cafe. We thoroughly enjoyed our steak and seafood cuisine. We both recommend Central Café for a memorable date and fine dining experience. Thank you for the excellent service making this a memorable evening.

We love Café Central and went to celebrate my bday!
My husband's mac/cheese was room temperature and his $72 steak (he ordered medium) was served medium rare. Their famous green chile souple was wayyyyyyyyyyyyyyyyyy toooooooooooo salty! Disappointed in the food but love the ambiance. Phillip their wine expert is always amazing!!!

Cafe Central is the perfect place to celebrate the end of civilization as I know it. From my first step to the door I feel as if I am entering an old world event. The service is always impeccable and, even though I only dine there maybe twice a year when I travel to El Paso, the staff clearly remember me and greet me like a good friend. In fact, my fiance and I have traveled to El Paso several times, specifically to dine at Cafe.

The food is perfect and arrives in good speed, taking into account the desire for their patrons to fully luxuriate in the atmosphere. This is a leisurely experience, and our meals last at least 1 1/2 hours, sometimes longer if we aren't in a rush. The staff allows us to enjoy our cocktails and appetizers but manage our courses so that we aren't looking at our watch, wondering when our next plate will arrive. We are slowly working our way through the menu and can recommend a variety of selections. We always appreciate escargot and squid, and recently were quite satisfied with the carpaccio. The salads are fresh and served on chilled plates. We like the sea bass but the beef selections are also well crafted and Cafe Central is one of the few places where we order two desserts because we just can't choose. I would go there just for the coffee which is delightfully bracing but not overpowering. It is freshly prepared and brought to the table in a stainless steel press.

The wine list is almost overpowering in it's completeness but there is a quite knowledgeable wine steward who is helpful and not in the least snobbish. He knows the cellar well and is happy to make recommendations that are affordable to any budget or occasion.

I enjoy dining at Cafe Central because of the fine cuisine and libations but also because of the elegant experience. I consider the folks to be friends and welcome me, from my very first visit, as if I have been venerated customers since the beginning of time.

Just hard time to find entrance and old waiter with long hair annoying loud laughter, food and service excellent.

Amazing experience for our five year anniversary. Always have a lovely time here.

Excelente como siempre

Every thing was good

Good for romantic dinner but also for business, been there several times and when you ask for recommendations they always want to sale you the most expensive dish, which is not necessarily the best option. If you want something different they’ll make it possible. Overall good experience, nice live music, positive customer service, clean place.

Anniversary

Excellent food and service as always. Get a carajillo for an a.d.

Cafe Central never disappoints. The food is amazing as is the service, drinks and atmosphere. The sommelier always picks the mot outstanding wines that pair perfectly with food and really knows his stuff. A visit to Cafe Central is always special!

Amazing service. I had a great time. Especially with my girlfriend.

Amazing service and food is delicious. Great environment as well.

Food is absolutely exquisite. Prices are little bit expensive but it is worth every bite. Drinks are good. The service is outstanding. Second time celebrating a very special occasion and definitely the best place in the area for all upcoming celebrations. Highly recommended. I have not eaten anything more delicious than Cafe Central's food.

Amazing service, delicious food, and great ambient. Always had water, wine and bread at our table along with constant attention from our waiter. Definitely recommending and coming back soon

We always enjoy Cafe, anytime we get to visit!

Staff In personal conversations and watching tv football game
Very good food
Too bad servers are not focused on guests
Remove the TVs