Cactus Reds

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1. DM

   DonM

   Cincinnati

   1 review

   2.0

   1 review

   Dined on July 22, 2022

   overall2food3service1ambience1

   They do not honor open table reservations

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2. AE

   AshlynE

   1 review

   3.0

   1 review

   Dined on June 3, 2022

   overall3food3service5ambience1

   So my husband and I went there on a date night Friday night. (6/3/22) 5pm Our server was super sweet, the food was out fast and decent. I probably wouldn’t have any complaints if the manager wasn’t literally screaming at his employees and stopping around the restaurant our entire visit. There was only two other couples in the restaurant so it was very quite. His behavior was so unprofessional and it was incredibly awkward. The poor employees.. He also didn’t seem to mind that he was right by the dining room and in eyesight of all of us screaming at a young female employee about how she’s “NOT GOING TO WORK MORE THAN FIVE DAYS A WEEK!” She meekly responded that I couldn’t ever hear her and he yelled back “WELL SHE’S HERE NOW! YOU’RE NOT GETTING ANYMORE HOURS! SHE DOES THINGS AT THE HOTEL DURING THE WEEK! WHAT DO YOU WANT ME TO SAY!” Obviously I have no idea what any of that even means but it was loud He honestly scared me and this poor girl was young. I would have got up and left right then had my husband not already started eating his 23$ steak. She did not deserve to be treated that way. Two other employees were standing there while he was yelling too. They all looked so embarrassed. After screaming at them he proceeded to stop around the restaurant, slamming menus on the counter and just being aggressive with a nasty look on his face. Like I was so disgusted at his behavior and the employees just resumed as normal like they were used to it. What a terrible environment to work in. I will not be returning just because of him.

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3. RB

   ReneeB

   Denver

   12 reviews

   2.0

   12 reviews

   Dined on May 27, 2022

   overall2food3service3ambience2

   We made the reservation on Open Table and reviewed their menu on the site. When we arrived and said we made a reservation on Open Table, we were told.”we do not have the app to see the reservation.” Really? They were not apologetic nor did they explain why they would use Open Table for their guests and then not link to the site. If I am honest, they were almost confrontational about it. Our table was set but dirty so we asked them to clean it. The gal who came to do it was sweet but used a spray bottle of cleaner which sprayed us and the menus. The menus were paper photo copies that were stained and wrinkled. I found some on the host stand that were fresh and took them to use. The menu on Open Table seemed more sophisticated and offered more in the way of fish entrees. The entrees were not well timed so came out before salads were eaten which is a pet peeve for us. The meals were okay…I had pot roast which was pretty darned good…the mashed potatoes I think were Instant or prepackaged, the gravy was the same. The vegetable medley was good. My husband’s chicken fried steak came with refried beans. A very interesting choice, to be certain, but he ordered the traditional mashed potatoes. I picked the restaurant for the evening and we are were excited to try a new place, but decided Cactus Reds will not stay in the rotation pool of restaurants for our group.

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4. CS

   CrystalS

   1 review

   1.0

   1 review

   Dined on May 8, 2022

   overall1food2service1ambience1

   Got there and they said they didn’t take reservations… then was rudely told they charge 18% gratuity on parties over 6. Which I expected, but the girl clearly said it in hopes that we’d leave. Food was fine. Service was otherwise okay. But at the end they added 20%…

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5. JB

   JamiB

   Salt Lake City

   3 reviews

   5.0

   3 reviews

   Dined on May 12, 2019

   overall5food5service4ambience5

   Everything was good. Except not everyone wants to be asked how their food tastes. It does offend some people like ourselves. So just suggesting instead, asking us how is everything? Or is everything to your liking. Sound more professional and less intrusive. Thanks

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6. c

   cterminator

   1 review

   5.0

   1 review

   Dined on May 11, 2019

   overall5food5service5ambience5

   Enjoyed it very much. A very good variety of dishes appealed to all in our group. I was vacationing in Utah. I just wish Cactus Reds was in Oregon!

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7. D

   Diningfor2

   New Mexico

   13 reviews

   4.0

   13 reviews

   Dined on April 29, 2019

   overall4food4service4ambience4

   Don't let the fact that this restaurant is attached to the Comfort Suites deter you from eating here. The food is delicious! We had the nachos and the carne asada fries. They were so good we ate them all - no leftovers! Our server was attentive but didn't hover. I'll be back!

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8. VS

   VictoriaS

   1 review

   2.0

   1 review

   Dined on February 24, 2019

   overall2food5service1ambience1

   Our waitress was extremely rude and accused us of lying about our order and was about to have a mental breakdown any time we asked for anything outside the norm, and seemed extremely overwhelmed despite the fact that they were not busy in the slightest bit, I've been a waitress and I completely understand being overwhelmed but the customer service that was given was extremely rude and appalling given the fact that we tried to be understanding, come to find out it was her 3rd day on the job. Had she of said that from the beginning there would have been some slack, because we've all been there but you cant teach a good attitude, and she lacked that immensely. But I must say the food was absolutely wonderful and that's the only reason we will be back.

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9. JS

   JaniceS

   1 review

   5.0

   1 review

   Dined on February 17, 2019

   overall5food5service5ambience5

   Their "Million Dollar Potatoes" are Outstanding!!!

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10. SC

    SidC

    Salt Lake City

    7 reviews

    3.0

    7 reviews

    Dined on January 26, 2019

    overall3food2service3ambience2

    food was very bland/not seasoned very well and the food was over cooked

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11. SD

    SDdoc

    San Diego

    8 reviews

    vip
    1.0

    8 reviews

    Dined on December 9, 2018

    overall1food1service1ambience1

    The restaurant insists it is not part of Open Table. This place is the main restaurant for the Comfort Inn that it is located within. We took one look at the place and felt the ambiance was so poor that we immediately walked out.

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12. K

    Kristina

    Salt Lake City

    7 reviews

    4.0

    7 reviews

    Dined on October 28, 2018

    overall4food4service4ambience3

    Good food, great margarita. Enjoyed this restaurant.

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13. OT

    OpenTable Diner

    Salt Lake City

    1 review

    3.0

    1 review

    Dined on April 1, 2018

    overall3food3service3ambience4

    They didn’t have my reservation and we had to wait 15 minutes to be seated. They said they didn’t participate with Open Table. The gal who seated us was not very friendly and when we asked her for a drink when she dropped our food off she didn’t bring it. Our regular waitress was awesome though. She made our night.

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14. r

    roblewsky324

    Los Angeles

    6 reviews

    3.0

    6 reviews

    Dined on March 11, 2018

    overall3food3service5ambience4

    The Host didnt know that we had a reservation, and said that they weren't on opentable. When I showed her the reservation, she sat us without a problem. I just found it to be strange that she didn't know that they were on it. Our waitress was very good.

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15. MT

    MiriamT

    1 review

    5.0

    1 review

    Dined on March 10, 2018

    overall5food5service4ambience4

    Good food, good drinks! My husband and I went there for date night and really enjoyed ourselves. They have a really diverse menu and it's an interesting place. I would recommend it to couples or a group outing for sure!

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