Busaba Bangkok Thai - Leicester Square

3.9
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127 Reviews
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£25 and under
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Thai

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Casual
Pre/post Theatre
Busaba is a Thai flower. Differing from formal dining establishments, Busaba Bangkok Thai - Leicester Square represents a Thai casual dining venue, offering a one-course dining experience devised to feed you with minimal fuss.
Fifteen years on, Busaba still offers a much coveted, flavoursome selection of freshly prepared salads, stir fries and curries. The menu also features Asian-inspired juices and smoothies, as well as a simple yet selective wine list.
What 127 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.0
food
3.6
service
3.9
ambience
3.9
value
Noise · Moderate
73% of people would recommend it to a friend
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AP
London
5 reviews
Dined on November 9, 2019
Overall4food4service4ambience4

Nice spot for pre-theatre dinner. Service was ice and professional, and quick. Good value for money, pretty decent Pad Thai.

HM
London
10 reviews
Dined on November 9, 2019
Overall4food4service4ambience4

Great fresh Thai food - lovely range. Service was good and friendly and the place feels cosy and is beautifully appointed.

SR
London
2 reviews
Dined on November 7, 2019
Overall5food4service5ambience5

A great place to go for a pre theatre dinner with a group. Super set menu with the food arriving fast and it was delicious too. The service were great so thank you Busaba.

VD
1 review
Dined on November 2, 2019
Overall5food5service5ambience5

The food was incredible and amazing portion sizes too! Atmosphere was great and everyone was so helpful. Will definitely be back here again :)

LP
London
2 reviews
Dined on October 18, 2019
Overall3food4service1ambience3

Food was pretty okay for a chain restaurant - even tho I got the wrong side dish from what I ordered. it’s the service that really spoilt our experience. Hardly any waiters and the ones we could see were hanging around having a chat near the tills. It took a very long time for anyone to come and ask us if we were ready to order and an absolute age before we could finally flag someone down so we could pay. Lots of sitting around and waiting for someone to pay us attention. We had waiters serving drinks to the people sitting next to us and when we tried to get their attention to either order or ask for the cheque they ignored us. Thought it was a massive cheek to impose a 12.5% service charge .... I don’t like to pay for a service I didn’t get

SV
London
5 reviews
Dined on October 12, 2019
Overall4food4service4ambience4

Decent quality of food and the service was nice - we chose the restaurant because of the proximity to an even we were going to. The booking was found quickly on their system and they sat us down reasonably fast. The food was nice sized portions and they had a good grip on allergens - my wife could not eat gluten or soy. The seating arrangements are a bit different if you're not used to them - it is canteen style so you share a table with other diners. If you like Thai food, this is worth a visit for pre-theatre or for the beginnings of a night out. Will be going again.

OT
Aberdeen
2 reviews
Dined on October 10, 2019
Overall4food5service3ambience4

Great food as always but service hit and miss as always!

g
London
4 reviews
Dined on October 8, 2019
Overall5food5service5ambience5

Really wonderful customer service

Y
London
12 reviews
Dined on September 21, 2019
Overall4food4service5ambience4

Tasty food with authentic Thai flavours. Excellent service in ambient surroundings.

M
Essex
3 reviews
Dined on September 19, 2019
Overall5food5service5ambience5

Food was fabulous

E
London
186 reviews
Dined on September 18, 2019
Overall4food3service4ambience4

Good service, but food could be a bit more authentic and less bland

OT
London
1 review
Dined on September 17, 2019
Overall5food5service5ambience4

Green curry was excellent. Prawn stir fry portion was small and not saucy enough but tasty.

MW
Manchester
1 review
Dined on September 7, 2019
Overall3food3service4ambience4

Ordered from pre-theatre menu. Expected green chicken curry to arrive separate to rice instead curry poured onto mound of rice, so no sauce as all soaked into green rice with lumps of chicken on top. Spicy winds nice but satay different to any others I have had before. Overall not a great experience and would go for main menu if I ever visited again which is unlikely given the choice available in central London

S
London
1 review
Dined on August 18, 2019
Overall5food5service5ambience5

Beautiful Location & very good food. I recommend to all. Kids menu is also available.

g
London
3 reviews
Dined on July 26, 2019
Overall2food1service2ambience2

Poor quality non Thai tasting food. Cold/luke warm food. Stale crackers which i had to return twice and said i would not pay for as both times crackers were stale. Not worth the money and food not good.

P
London
2 reviews
Dined on July 19, 2019
Overall3food2service4ambience5

This used to be my favourite Thai food in London. To be specific I generally had Jungle Curry, so full of flavour and wonderfully spicy.
What's happened to you Busaba... You're just another mediocre chain serving average food. You've sold your Soul to big bucks capitalism.
Our server was helpful and pleasant, so had a reasonable time, only because of her.
Very sad.

B
London
36 reviews
Dined on July 15, 2019
Overall4food4service3ambience4

Excellent food though an odd Thai green curry l. Service when we got it was good but had to wair a bit as very busy. Location is excellent

OT
London
1 review
Dined on July 5, 2019
Overall4food4service5ambience5

Great service and great food at reasonable price.

KS
London
1 review
Dined on June 22, 2019
Overall5food5service5ambience5

I was celebrating my birthday at Busaba and I had such a great time.
The customer service was fantastic.
My guests and I were also given free glasses of Prosecco which was a really lovely gesture.
Busaba has always been one of my favourite restaurants and that won't be changing anytime soon.
Thank you so much to the team for making my birthday so special.

GO
London
4 reviews
Dined on June 12, 2019
Overall4food4service4ambience4

Really enjoyed my meal

S
Denver
2 reviews
Dined on June 8, 2019
Overall2food4service1ambience3

I've enjoyed Busaba in the past but this time they seemed to be having issues with service and food quality during the dinner rush. The server repeatedly left the table without letting us get a word in edgewise, to ask for silverwear or another drink. In addition, my green curry arrived lukewarm. These issues were raised with another service member, who was kind and receptive to our concerns.

C
London
21 reviews
Dined on June 6, 2019
Overall5food5service4ambience4

A lovely venue with tasty food. Had some problems with our order delaying our food - other guests had their food on time. They made up for it without charging us a penny. Manager was very friendly and apologetic.

BB
London
72 reviews
Dined on May 30, 2019
Overall4food4service4ambience4

Always great tasty food ..service can be slow at peak times and a tad noisy

SB
London
11 reviews
Dined on May 20, 2019
Overall3food4service3ambience3

The restaurant looks great and is done to a high standard. The food is fine but not great. The starters and the main course arrived together which wasn’t great. We weren’t told this. It may suit them to do it this way but it spoils the meal and is not a quality way to do things. I also don’t like the shared tables - they are large squares and it is difficult to sit comfortably and relax.

c
London
6 reviews
Dined on May 12, 2019
Overall5food5service5ambience5

Always a pleasure eating fresh and very tasty food. Also excellent for pre theatre dinner. The choice of fresh drinks and juices is great. Love the squids and all the curries.

GB
London
16 reviews
Dined on May 4, 2019
Overall4food4service4ambience5

The food was alright, I’ve been to Busaba many times before and it feels like with each visit the food tastes less great. Also a few favorites had been taken off the menu since my last visit

AO
London
127 reviews
Dined on April 13, 2019
Overall4food5service4ambience4

Went to Busaba for a pre theatre lunch - as always the food is great and service good. The nice thing was that weren't hurried even though the food came quickly. Only downside is that they do not have any dessert! What a pity! Overall a great place and always reliable.

T
London
20 reviews
Dined on April 12, 2019
Overall4food4service4ambience5

Good food and good atmosphere, great for a quick hassle-free bite.

f
Toronto
27 reviews
Dined on March 22, 2019
Overall5food5service3ambience4

Absolutely fantastic Thai food! This was my first visit at this branch, although I had previously been at another branch many years ago when visiting London. This time, I had the calamari (still amazing and a highlight of the menu), the fish cakes (excellent), and the Sen Chan pad that, which was amazing. Service was good but not great - a little slow. But the food more than made up for it!

OT
New York Area
4 reviews
Dined on March 17, 2019
Overall5food5service4ambience4

When they say spicey they mean SPICEY! 🔥🌶

OT
London
4 reviews
Dined on March 9, 2019
Overall4food5service4ambience4

The food was very good but the place is too noisy

GA
Las Vegas
1 review
Dined on March 2, 2019
Overall5food5service5ambience5

Loved everything about it! If we lived in London would go on a regular basis!

OT
London
2 reviews
Dined on February 20, 2019
Overall1food1service1ambience1

The waiter took our order straight away as we sat.. we received our appetisers after 30 minutes and we asked for side plates to eat our appetisers but we did not get them until after 15 minutes!!! We didnt receive our main dishes and after 1:30 hour we gave up.. we paid for the appetisers!!!


Very poor service, not recommended and will never go there again

B
London
2 reviews
Dined on February 16, 2019
Overall2food2service2ambience2

We were 6 pax, it was a Saturday night in Leicester Square, so I can understand they were busy but I think they were short staffed, the waitress helping the hostess on reception desk didn't know how to operate the "bookings system" so even though we had a booking we had to wait 30 min to be seated and then 35/40 min for our food.
The food was cold when it arrived so we had to send 2 main courses back, they served the curries 5 min before they served the rice so then the curries got cold. The thai calamari was overcooked (hard and dry) and the tempura prawns were under-cooked (grey inside the batter).

I go to busaba a lot but this experience was probably the worst I have had.

OT
London
1 review
Dined on February 16, 2019
Overall2food5service1ambience3

Service was really bad.. we arrived and had to wait for 10min at the door as nobody at the entrance to help. They brought the food without cutlery and plates. We were sharing between the 4 of us. Once we asked for them we had to wait for like 10min. So food was getting cold and we couldn’t eat it. We ordered a second round of drinks that made it 20min later.

OT
London
3 reviews
Dined on February 16, 2019
Overall5food5service5ambience5

Really great menu served well.

OT
London
3 reviews
Dined on February 14, 2019
Overall4food5service2ambience4

Food was good but it was very busy and we waited over 45 minutes for our food to arrive

AS
London
1 review
Dined on February 14, 2019
Overall3food4service2ambience2

Our food took 45 mins to come and we were not informed that service would be slow, even getting the bill took about 20 mins. Maybe it was just a bad night but communication from the staff should have been better. The food was tasty.

BB
London
72 reviews
Dined on February 14, 2019
Overall2food4service2ambience2

I would avoid pre theatre time. It's way too busy, food takes ages, orders missed. Nearly missed the start of the show ..was in there nearly two hours !!!

J
London
4 reviews
Dined on February 8, 2019
Overall4food5service2ambience4

Food is really good but the service was incredibly poor. Had to wait 10 min to even see a waiter and asked to order something else but after 15 min I just left instead.