Nearby points of interest
Nearby points of interest
About Burritt Room & Tavern - Mystic Hotel
Burritt Room + Tavern, tucked into Mystic Hotel by Charlie Palmer, is heavily influenced by film noir. Named for Burritt Alley, where detective Sam Spade's partner Miles Archer was gunned down in 1941 classic hardboiled crime film The Maltese Falcon, the distinctive atmosphere appears in the handcrafted cocktails as well as the tavern’s walled-in and curtained booths that create dark corners for private conversation.
San Francisco, CA 94108
American, Contemporary French / American, Dining Bar
Hours of Operation:
OpenTable Reservations are for dining room only.
BAR AND LOUNGE:
$30 and under
AMEX, Discover, MasterCard, Visa
Live Jazz and Contemporary Instrumental Monday - Wednesday 6pm - 9pm and Thursday - Saturday 7pm - 10pm.
Berlinetta Lounge, Burritt Room + Tavern, and the Burritt's Red Couch available for Private Events. Please reach out to Ryan Young for more information at firstname.lastname@example.org
450 Sutter Garage
MUNI 45, MUNI 30 outside our door.
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Chef's Table, Cocktails, Corkage Fee, Entertainment, Full Bar, Happy Hour, Late Night, Non-Smoking, Outdoor Smoking Area, Private Room, Wheelchair Access, Wine
Special Events & Promotions:
BR+Table is a unique chef’s table experience, featuring handcrafted plate ware and linens. Guests interested in planning a BR+Table for their groups of six to 12 can collaborate with Executive Chef Luke Knox on personally creating a customized menu of their desire. Chef Knox will interact with your table to describe each dish and our talented bar team can develop cocktail, wine, or beer pairings, or recommend larger format wine or beer selections. Please reach out to Ryan Young for more information at email@example.com
Send a Gift Card
Buy now and send it instantly by email, or print a card to give in person.
Enjoy progressive American cuisine with handcrafted cocktails in The Burritt Room + Tavern at the Mystic Hotel, the intimate film noir-inspired bar named for Burritt Alley.
Burritt Room & Tavern - Mystic Hotel Ratings and Reviews
My wife and I were on time for our reservation and waited 45mins to be seated. We felt very rushed, and the food was cold and unappetizing. I understand that it was a busy Christmas Eve, but this was unacceptable. We finished our meal, payed and left. We won't be back unfortunately.
We were looking forward to our dinner at the Burritt Room after a wonderful experience last year. We made reservations for Christmas Eve for a special evening with family members. We requested a private booth and were accommodated.
I didn't realize it was a prix fixe menu this evening but it looked interesting. However it just didn't work. Everything was cold or room temperature and not good at all. The servers were friendly but seemed confused by the family style. We had to ask for serving spoons, plates and a forgotten item.
Except for the wonderful, and expensive, bottle of wine our meal and experience was very disappointing. We'll give it another try when we can order from the regular menu.
The restaurant has booths that seat four comfortably and if you get one it will be less noisy. The food was quite good; winter comfort food. The bartender couldn't make any cold weather drinks but the Manhattan was well balanced. Corkage is $25 a bottle which is worth it as their prices are higher than most places in the area. Our waiter, Charlie, was excellent - knew just when to come check on us and really willing to try to accommodate all requests.
Burrit Room combines a very hip scene, live jazz and trendy communal tables with a traditional sit down restaurant with fantastic food. The oysters with caviar were not quite worth the $28 but then again, we ordered it. The appetizers and entrees, chicken and risotto were delicious. I am hard of hearing and did quite well in their booths. They are still open enough to get a good vibe.
The food and cocktails were excellent and interesting. However, the service was VERY slow. Drinks took way too long (15 minutes or more) and food did not show up together. Luckily, we could share and ended up taking the food home that showed up too late to bother with. If they could work out these problems, this would be a great little find around Union Square.
Here’s the email I sent to Burritt Room & Tavern:
We dined and entertained 6 out of town guests this past Friday night 12/2/16 at your restaurant. We were quite excited after reading Yelp review and then the Charlie Palmer management team and the well-trained chef on your website.
We were promptly seated and enjoyed very creative cocktails, though they took over 20 minutes to arrive (this was at 5:45 pm and not very busy; also later around 6:30 pm when it was busier). We had some charcuterie and cheeses as appetizers and were disappointed in the 10-gram cheese portions and 3 slices of salami, pastrami, and bresaola.
Having dined at Charlie Palmer's Aureole in Las Vegas and Dry Creek Kitchen in Healdsburg as well as enjoyed special events featuring his cooking as wine club members at Mauritson's winery. So we had high expectations for the food, especially steaks at Burritt Room & Tavern. The food took a very long time to arrive, well over 45 minutes from orders being placed. I personally selected the Kobe NY Steak for a special treat. Chewy, undercooked for medium-rare, and maybe 6 ounces tops (after being told it was bigger than the 8-ounce flat iron steak on the menu that one of our guests ordered). Other guests had the salmon and hamburger and they commented they were good. My steak didn't have any vegetables to accompany it other than a few slivers of leaks so I ordered Brussel sprouts to again be underwhelmed by a small plate of maybe 10 sprout halves.
You're probably thinking why didn't we say something to our waiter about our displeasure at the time of our meal? We were trying to get to a play at 8 PM. Our reservations were at 5:30 PM. Entrees didn't arrive until 7:30 PM. So we had little time to hurriedly eat for sustenance, not enjoyable dining as it should be, and leave for the play down the street. I choose to contact you directly, to give you the opportunity to make this better.
Have been here twice in past month. Both times were to have a special place to go and have good conversation with friends I haven't seen for a long time. Burritt Room & Tavern had it all.
We had early reservations both evenings and were seated at a private table in a little alcove.
The first dinner was early on a Thursday night and we didn't have time to linger over dinner as we had a show to get to by 7:00. Kevin, our waiter, could not have made our evening more special. He made great recommendations both for wine and different courses. My friend and I shared each of the 3 dishes we ordered. Kevin knew we were in a hurry and could also see we were deep in conversation. He timed everything perfectly, stretching out each dish so we were never rushed and yet were able to get the check and make it to our show on time. Every morsel was delectable as was the recommended Pinot Noir. The kale Caesar salad was fantastic. The squid/mushroom appetizer delicious and the salmon entree one of the best I've ever had was cooked to perfection. Everything was beautifully presented.
I returned on a Monday night a few weeks later with my husband and a couple of friends from out of town. I was concerned because Mondays are usually not a good night to dine out plus I just knew that the second time couldn't possibly hold up to my earlier experience. Not the case. We all enjoyed every dish, including the lobster risotto, which is very rich and I was glad I split it with my friend. Jack was our waiter and the service again was impeccable. Kevin and Jack seem to really enjoy their jobs. Thank you for a couple of memorable evenings. I look forward to the next time.
Really bad service. Ended up getting an appetizer and leaving. Waitress was probably one of the worst ive ever had. Appetizer was great but service was so bad we didnt stay for dinner. Side note it was my wife and my anniversary. Also would highly recommend Nicks Crispy Tacos.
So went here for our first ever Thanksgiving dinner in the US on our honeymoon. When we arrived we're told they had a booking issue so were overbooked and running behind. They ended up asking us if we were happy to eat in the bar. Since it was already after our booked time and they had no idea when we could be seated in the dining room we said yes. Food was ok. Nothing to write home about. All in all a slightly disappointing experience. Wouldn't go back.
Unfortunately by Thanksgiving evening the staff was way off kilter and service was a nightmare. Waited an hour for our reservation (pregnant, and with our young daughter patiently trying to hang in there) only to be seated in a cold back room and receive mistimed courses. Food was overall good once it came (another half hour after finally being seated) but the manager should have stepped in and handled the service meltdown better.
We were seated 45 minutes after our reservation time. We were made to check back every ten minutes or so even though we were seated ten feet away in the bar. Each time the hostess acted as if it was the first time she'd ever seen me. There were multiple people waiting long periods and parties being seated with no priority or order. We were seated in the rear of the dining room and walked passed five set and empty tables, most four tops. The server was flippant and said to us, "I really don't know what this is (when serving a plate), they don't tell me much." Also, "Don't get the drink pairing, it was a nice try but failed." I guess I should be thankful for the honesty? The entirety of the floor staff wasn't professional and seemed either overwhelmed or uninterested. The appetizer was okay, the cranberry sauce so tart it tasted wrong. The onions also tasted wrong. The turkey, dressing, and gravy were good. It certainly wasn't worth anywhere near the 63 dollars being charged. No more risky moves for us on a special day such as Thanksgiving, we'll go with something more reliable.
Family style Thanksgiving dinner, comfortable room, nice welcome. So many good offerings, a wonderful quince salad, delicious on tail soup, great bread, and then pork & turkey and sides galore. Lovely wines, especially the Pinot noir. Tasty desserts, and a relaxing & satisfying holiday meal.
An "Experience" is the best way to describe the Burritt Room + Tavern. When you walk up (it is on the second floor) to this place it is stepping back in time to the days of the speakeasy. It is in a very old, restored hotel with a "Film Noir" look and feel. The bar has just about every alcoholic beverage you can think of and the "mixologist" are the best I have ever encountered. They can make every drink from the classics to an ever changing list of creative custom concoctions. Just tell them what you usually like and they will create something you are sure to love. Be patient though, they treat mixing a drink as an art so it takes a little longer for a masterpiece. The restaurant is relatively small but very warm and cozy. If you are a small group, 4 or less, try to request on of the small private rooms with the curtain (closing it is optional). It makes for a very nice atmosphere for a quiet conversation while the live jazz band plays in the background. Like all of Charlie Palmer's restaurants, the food was eclectic but exceptionally good. Personally I would recommend starting with a cheese and meat platter then moving on to either the salmon or the chicken. We were told by a neighboring table that the Prime NY Steak was outstanding but the price is on the high side. There is plenty of food without ordering a side but you should try the Fried Brussel Sprouts....they where the best I have ever had. Overall it was an amazing "Experience" that I would recommend to anyone.
Went for a pre-theatre dinner and the bar and dining room had a rustic feel. Noted the private curtained off dining tables on one side, will try to request the next time I dine there. Dishes ordered were all tasty - Kale Caesar, Fried Chicken, Pappardelle dish.
Vibe was comfortable and less touristic than some other places close to Union Square.
The first time we've tried this place and we'll definitely be back!! Food was surprisingly good for such a seemingly casual spot. Our only disappointment was that several of the menu items had been 86'd even at the first dinner seating on a Saturday. What we did order was great though and the bar/lounge area seemed like a hot spot.
This was our first visit to the Burritt Room, and overall we were happy with our choice.
We had an early dinner reservation, and sat in a great booth/alcove in the main dining area. Even at a distance from the bar, we were still pretty aware of the live jazz going on there. It didn't completely overwhelm our conversation but was still a bit louder than we would have liked.
The four of us each ordered just a main course, no extras--fried chicken, mussels & clams, salmon, and papardelle with lamb. Everything was very tasty and nicely presented; however, they all came to the table almost luke-warm. There weren't that many other diners at the time, so I don't understand how the kitchen couldn't get the food out while it was still hot. Servers did show up to our table in rather hit-or-miss fashion, so maybe it was an issue with them not picking up the order in time. Still, the flavors were great and we were hungry so ultimately, not a deal-breaker issue.
One other oddity--one of us asked for a beer recommendation, and the server said Anchor Steam. Maybe because the place is in a hotel, the staff expects the diners to be from out of town, so A.S. could be considered a different local option. But we are locals ourselves (and do like A.S. well enough). We were just a bit taken aback that from a pretty varied beer menu it was the best he came up with.
But those little matters aside, we did enjoy our visit and certainly feel comfortable recommending it to others. Easy walk from Union Square, nice decor, very pleasant booths, well prepared food with good flavors, and reasonable prices (for San Francisco). We would definitely eat there again when we're in that part of town, and look forward to seeing what a second visit might be like.
The hostess & all the wait staff where very accommodating. I entered a request for a private booth when I made the reservation on Open Table since we where celebrating an important milestone and it was granted. Can say it made the experience that more special. Again, I cant't say enough about our waiter; he was remarkable. Best I've had in San Francisco, my home, since many years. Definitely recommend it for the service, good and ambience.
First time visit and not the last. Seated in a booth which was quieter and more private - a trio was playing in the adjacent lounge/bar. Our server, Cody, was most helpful with course and wine selections. The food sparkled in presentation and taste. The entire staff made us feel at home.
I love this restaurant so much, and have been here several times in the past few years. I have reviewed the the stellar food before- this time I would like to highlight the staff. I was trying to pull off a romantic surprise for my partner, and everyone from the gracious tavern host, delightful bar tenders, efficient restaurant host, and our *beyond stellar* server/sommelier Kevin helped us pull it off. It is great place for a date, tucked into a semi private booth, which blocks the noise, and gives a delightful feel to evenings when you need a little bit of dramatic ambiance.
Kevin helped with our subterfuge, recommended the very best cheeses for our first course, and organized our chaotic family style order into beautifully presented and expertly paced courses. The speciality cocktails (Snake Eyes was my favorite savory cocktail ever) were so good, we did not have a chance to benefit from his beautiful wine list, and expert knowledge.
The whole meal was a delight from start to finish. Thank you so much to you all. We are beaming with joy.
We really enjoyed our visit. The food is prepared and served in a country Italian style--with lots of flavors exploding together to produce a rich, savory dining experience. My wife and I had the Steelhead Salmon and Niman Ranch Pork, respectively. Each dish was served hot and delicious. We also shared a cheese and meat charcuterie, consisting of two cheeses, two meats (one hot, one cold) and garnished with various pickled vegetables for a fantastic first course.
The service was spot on--friendly and attentive without rushing us or being overbearing.
All in all, a really great experience. The menu was spendy, but that's San Francisco.
Congratulations to the Burritt Room & Tavern for having the worst experience in dining ever. Visited San Francisco and based on Open Table reviews my wife and I made a reservation at the Burritt Room at the Mystic Hotel. All went downhill from there. In order of disappointments:
1. Entered the room, hostess was at a station in the next room, twirling her hair, ignoring us. We finally walked over and announced our reservations, didn't seem to matter. Asked if we wanted a wine or cocktail menu. Huh? I finally suggested both, and away we went to a booth.
2.Waiter came over eventually; asked for our cocktail order. We both ordered a cocktail to include liquor by a brand name. (Makers Mark on the rocks, Kettle One Vodka Martini). 10-15 minutes later our cocktails came. One sip of each confirmed it was not what we ordered. Told the waiter, he check with the bartended and confirmed that he substituted our bands for
others. Drinks were taken back. (By the way who serves a Martini up in a small tulip wine glass?) 3. My wife ordered the flank steak medium well. It arrived medium rare, could not eat it. My Steelhead Salmon was tasteless and non descript. The only saving grace was a bottle of house Zinfandel @ 4X the glass price. $119.00 later we left unsatisfied, vowing never to come within 1000 yards of this place. Another great example of a non-attended by owner/management restaurant.
We had a memorable service meaning our waiter couldn't answer questions nor would he offer at ask another person. He just stated he didn't know. In addition we waited at least 15 minutes after being sat down for anyone to approach us. Once we finally got his attention he hardly ever checked in after that.
On our second visit to Burritt Room, we came away with the same impression we had the first time: interesting, creative food but not a good value for the price. Portions are not generous, both for the small plates and the large plates. The menu is limited, so if you have dietary restrictions, this is not the place for you.
I always love the service and the food quality here. I'm not particularly impressed by the remodel in terms of adding pub height tables and backless barstools to the dining room. I was on a date and it was pretty uncomfortable to sit on a barstool all night.
Please sign in to record your input. Thanks!
Report this review as inappropriate?
If you believe this review should be removed from OpenTable, please let us know and someone will investigate.