Burntwood Tavern - Orlando

Burntwood Tavern - Orlando reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. B

   Bert VIP

   Orlando2 reviews

   3.0

   Dined on May 11, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   Food was ok, but ambiance has a lot to be desired.
   

   Burntwood Tavern - OrlandoResponded on May 12, 2025

   Thank you for taking the time to share your feedback. We're pleased to hear you found the food satisfactory, though we're sorry to learn that the ambiance fell short of your expectations. Creating an enjoyable dining experience is important to us, and your comments will certainly help guide future improvements. We hope to have the opportunity to welcome you back for a more well-rounded experience.
   

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2. M

   Michael

   Orlando2 reviews

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was surprisingly beautiful inside for a tavern.And the food and atmosphere were amazing. The service was outstanding.Thanks for making the wemen in my life happy.👏🏾
   

   Burntwood Tavern - OrlandoResponded on May 12, 2025

   Hi Michael, Thank you so much for your kind words! We're thrilled to hear you enjoyed the atmosphere, food, and especially the service. It means a lot to know we could help celebrate the women in your life and make them feel appreciated during your visit. We look forward to welcoming you all back again soon!
   

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3. M

   Mike

   Orlando2 reviews

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   A great Mother's Day brunch! While the assortment wasn't as grand as some other big hotel brunches, there was certainly enough to satisfy any craving and all of it was great. Though it was packed we had a reservation and waited just a few minutes to get a table, which happened to be right next to the food tables. Very convenient for refills! Service was also excellent, Great job all the way around. Would highly recommend for next year too!
   

   Burntwood Tavern - OrlandoResponded on May 12, 2025

   Thank you so much for your kind review! We're truly honored that you chose to spend Mother's Day with us and thrilled to hear we exceeded your expectations—especially as a regular guest! It’s wonderful to know that, even with a full house, your experience was smooth and enjoyable from start to finish. We’re especially pleased that the food and service made the day special for you and your wife. Your continued support means a lot to us, and we can’t wait to welcome you back again soon!
   

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4. B

   Bruce

   Orlando1 review

   1.0

   Dined on May 11, 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   The quality of food for the Mother’s Day Brunch was absolutely horrific. There was not one item on the “brunch buffet” that didn’t scream microwaved and frozen processed food. All of the bakery goods were clearly frozen and dropped off in mass at the buffet. Even the omelet that was ordered was absolutely terrible as the eggs used were almost non-existent. The set up was clearly put in place to monetize the Mother’s Day holiday. The service was mediocre at best and everyone looked like they were completely unprepared. Did leave an above average tip to the server as she could clearly see we had an issue but just didn’t know what to do about it. This poor review is all about the food which was just atrocious for the $40 a head they charged. We weren’t expecting a 5-Star Four Seasons experience, but Denny’s would’ve honestly been several steps up.. This was more appropriate for those who were looking for the “let’s be here for 3 hours and pile our plates high” for a true all-you-can eat buffet experience that did not even come close to what the expectations that their website created. We were there less than 30 minutes. A COMPLETE waste of $200… obviously made a bad choice for Mothers Day… sorry Mom!
   

   Burntwood Tavern - OrlandoResponded on May 12, 2025

   Bruce, Thank you for your honest feedback. While it’s difficult to hear, we genuinely appreciate you taking the time to provide such detailed comments, and we’re truly sorry that your experience fell so far short of expectations. Your comments about the food, service, and overall experience have been shared with our team for immediate review. Thank you for acknowledging your server’s efforts despite the circumstances. We understand your frustration and truly regret that we left you and your guests feeling let down—particularly on a day meant for celebration. If you're open to it, we'd appreciate the chance to speak further and make things right—please feel free to contact me directly at the restaurant. Nicole Maurice General Manager
   

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5. M

   Mark

   Orange County1 review

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good was great. Service was excellent! Great place for brunch!
   

   Burntwood Tavern - OrlandoResponded on May 12, 2025

   Thanks Mark! We're so glad you enjoyed your visit and hope to welcome you back soon!
   

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6. K

   Katie VIP

   Orlando21 reviews

   5.0

   Dined on May 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience as usual! A little louder than usual this weekend due to the derby (actually the day prior - but still celebrating) and multiple large parties! Awesome food as always!
   

   Burntwood Tavern - OrlandoResponded on May 12, 2025

   Thank you so much for your continued support! We're thrilled to hear you had another great experience and enjoyed the food. Apologies for the extra noise during the Derby celebrations—it's always a lively weekend! We look forward to welcoming you back again soon Katie!
   

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7. A

   Anne

   Orlando1 review

   4.0

   Dined on April 27, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   The burgers and the lobster bisque were just as we remembered them from years ago. Very good. Server was okay.
   

   Burntwood Tavern - OrlandoResponded on May 12, 2025

   Thank you for your review! We’re so glad to hear that the burgers and lobster bisque were just as delicious as you remembered. We appreciate your feedback about the service and will be sure to share it with our team to ensure a more outstanding experience next time. We hope to welcome you back soon!
   

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8. D

   Deborah VIP

   Orlando7 reviews

   2.0

   Dined on April 26, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Never saw a manager. Bartender eating large celery (waving around) while serving and being as loud as guests drinking. No accountability! Will not return.
   

   Burntwood Tavern - OrlandoResponded on May 12, 2025

   Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your visit. This is certainly not the level of service we aim to provide, and we take your comments seriously. We will address the behavior you mentioned with our team to ensure it doesn't happen again. We truly regret that we didn’t meet your expectations, and we hope you’ll consider giving us another chance in the future. If you’d like to discuss your experience further, please feel free to reach out directly.
   

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9. J

   Jennifer

   Orlando6 reviews

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for Easter brunch. The food was great, servers and staff were personable and professional, and the restaurant has a calming atmosphere.
   

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10. D

    Diedre

    Orlando3 reviews

    5.0

    Dined on April 20, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our waiter was great, food excellent, carving chef wonderful, host station on top of it!
    

    Burntwood Tavern - OrlandoResponded on May 12, 2025

    Thank you so much for your kind words! We’re thrilled to hear that you enjoyed the food, service, and the experience overall. It’s great to know our team made a positive impact and took great care of you and your guests. We look forward to welcoming you back soon for another great experience!
    

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