Burntwood Tavern - Bell Tower Shops

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1. LS

   LeanorS

   Naples

   1 review

   1.0

   1 review

   Dined on August 4, 2022

   overall1food2service1ambience2

   Waitress said they have no clean glasses and have a issue with supplie4. We received our Martinis in a Whiskey glass.

   Burntwood Tavern - Bell Tower ShopsResponded on August 9, 2022Dear Leanor, thank you for your review. I'm sorry to hear that you had such a frustrating experience, but I really appreciate you bringing this to my attention. Unfortunately, we are still having issues with supplies, and we are working hard to get things in order, so this won't be an issue in the future. I hope that you give us another opportunity to make it up to you. Regards, Dawn Barbour Manager

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2. DW

   DavidW

   West Palm Beach

   2 reviews

   5.0

   2 reviews

   Dined on July 26, 2022

   overall5food5service5ambience5

   Our group of six had separate checks. Service was excellent and speedy. Great pricing with Tuesday all-day happy hour!

   Burntwood Tavern - Bell Tower ShopsResponded on August 1, 2022Thank you, David, for taking the time to write such a nice review we really appreciate it. We are happy that you enjoyed our Tuesday summer special happy hour all day and hope to see you again with your friends soon. Regards, Dawn Barbour Manager

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3. JH

   JaneH

   Naples

   1 review

   5.0

   1 review

   Dined on July 22, 2022

   overall5food5service5ambience4

   Great last minute dining choice! Made a reservation for 7:09 pm on a Friday night no problem. We were seated outside on a covered patio with fans blowing for comfort. Burgers and fries were delicious.

   Burntwood Tavern - Bell Tower ShopsResponded on July 25, 2022Hello Jane, thank you so much for taking the time to write such a nice review. We are happy that you found us and enjoyed our beautiful patio and delicious burgers. We have our famous smash burger for $8 on Wednesday's running as a special through the summer so we hope to see you back again soon. Thanks again. Regards, Dawn Barbour Manager

   Report
4. DG

   DavidG

   St. Louis

   1 review

   4.0

   1 review

   Dined on July 22, 2022

   overall4food3service4ambience3

   Restaurant was understaffed which made the ones that were there have to work extra hard. They did a great job! They stayed composed and friendly throughout. When the food finally came (It took close to 45 minutes), it was cold. We didn't complain because of the situation and we tried to give extra tip to the servers that were working so hard.

   Burntwood Tavern - Bell Tower ShopsResponded on July 25, 2022David, thank you for review and I'm sorry for any inconvenience. We were definitely understaffed on the evening that you dined with us so i apologize that you didn't have the experience that we are usually known for. We hope to have another opportunity to make your next experience special. Please let us know if there is anything else we can do to make it up to you. Regards, Dawn Barbour Manager

   Report
5. ES

   ErikaS

   Cleveland

   1 review

   4.0

   1 review

   Dined on July 14, 2022

   overall4food4service3ambience4

   When greeted by the hostess, we were told we did not have a reservation. Our server was sweet, but had many tables, so drink refills took longer than usual to get. Overall, one of our favorite restaurants (we are from Cleveland where the original Burntwoods are!).

   Burntwood Tavern - Bell Tower ShopsResponded on July 18, 2022Hello Erika, I wanted to thank you for taking the time to write such a nice review. I'm sorry for any confusion there might have been at the host stand about your reservation but I'm happy we were able to seat you and your guests. Thank you for being a loyal guest of Burntwood Tavern and we look forward to seeing you on your next visit with us. Regards, Dawn Barbour Manager

   Report
6. DL

   DrLynne

   Washington DC

   13 reviews

   5.0

   13 reviews

   Dined on July 13, 2022

   overall5food5service5ambience5

   We had a wonderful server, Case, who was attentive and friendly. The manager Dawn came by to say hi. I love going here. It’s a mix of corporate folks and everyday diners who wander in from the Bell Tower stores. Their daily specials and happy hour prices are great deals!

   Burntwood Tavern - Bell Tower ShopsResponded on July 18, 2022Dr Lynne, thank you again for another glowing review. It was lovely to see you again and to meet your husband. I will make sure to pass along your kind words to Case and the rest of our staff. We all look forward to seeing you again soon. Thanks again!!

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7. DL

   DrLynne

   Washington DC

   13 reviews

   5.0

   13 reviews

   Dined on July 6, 2022

   overall5food5service5ambience4

   Special dinner with a former student. Simple and delicious food. Our server was respectful of our time together and she was not intrusive, but she was attentive. I’ll be back soon!

   Burntwood Tavern - Bell Tower ShopsResponded on July 12, 2022Thank you, Lynne for your kind words and taking the time to write a review and to share it with us and the community. I'm so happy to hear that you enjoyed your food and service, and we look forward to your many returns. We have an amazing happy hour every day from 3-6pm with $7 appetizers and drink specials. See you soon!! Regards, Dawn Barbour Manager

   Report
8. P

   Paula

   Tampa

   2 reviews

   1.0

   2 reviews

   Dined on June 26, 2022

   overall1food1service2ambience3

   We were a party of 12. When we arrived we were told our waitress wasn’t there yet. But someone did take our drink order. Then our waitress arrived and she was not very pleasant. She seemed to be bothered by any requests we made. It took a very long time to get our food. Most people’s food was over cooked or missing items. Eggs Benedict eggs were hard boiled, French toast was very dark and not stuffed as it said on the menu, chicken was over cooked, and many more issues. This was one of the worst experiences I have ever had in a restaurant. I will not be going back and neither will most of the people in the group. I think the cook needs some training and the waitress needs to be more pleasant.

   Burntwood Tavern - Bell Tower ShopsResponded on July 5, 2022Thank you, Paula, for taking the time to write a review. I'm so sorry to hear that you had such a frustrating experience, but I really appreciate you bringing this to our attention. We set a high standard for ourselves, and we are so sorry that we did not meet your expectations. We are short staffed as many restaurants are and we are working diligently to fix this problem. As you can see from previous reviews, we are known for great food and service. Please accept my sincerest apologies. .

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9. DM

   DarceeM

   1 review

   3.0

   1 review

   Dined on June 24, 2022

   overall3food1service3ambience5

   I got a chicken Caesar salad and the chicken cooked through but it was very chewy like it wasn't and the salad it self was very bland, there wasn't much flavor at all.

   Burntwood Tavern - Bell Tower ShopsResponded on July 5, 2022Dear Darcee, thanks for sharing your feedback. I'm so sorry to hear that you weren't happy with your meal, and we will definitely look into ways to improve this for our future guests. I would appreciate another chance to make your next visit an amazing experience. Thank you for being a valued guest and we look forward to your next visit. Dawn Barbour Manager

   Report
10. m

    madtowne

    Naples

    33 reviews

    vip
    5.0

    33 reviews

    Dined on June 22, 2022

    overall5food5service5ambience5

    Great special on Wednesday evening for dining. Tavern Smash Burger for $8 is a real deal!

    Burntwood Tavern - Bell Tower ShopsResponded on June 27, 2022Thank you so much for the review and kind words. We are so happy that you enjoyed $8 smash burger night, we also have some other summer specials going on like half priced bottle of wines on Mondays and all-day happy hour on Tuesdays to name a few. Hope to see you again soon!! Regards, Dawn Barbour Manager

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11. PB

    PamB

    Naples

    4 reviews

    5.0

    4 reviews

    Dined on June 19, 2022

    overall5food5service5ambience5

    One of our favorite places to dine!! Always nice!!!

    Burntwood Tavern - Bell Tower ShopsResponded on June 27, 2022Thank you, Pam, for the 5-Star review!! We are so happy to hear that we are a favorite place for you, and we look forward to your many returns. We have some summer specials that we are running Wednesdays we have $8 smash burgers and Thursdays we have $6 martini specials with live music. See you soon!! Regards, Dawn Barbour Manager

    Report
12. JM

    JimM

    1 review

    4.0

    1 review

    Dined on June 16, 2022

    overall4food4service4ambience4

    Great food and a good value. Diverse menu will make family members happy. Good service and friendly staff.

    Burntwood Tavern - Bell Tower ShopsResponded on June 21, 2022Hello Jim, thank you so much for taking the time to write a review, we really appreciate your feedback on your dining experience with us. Just to let you know we have some new summer specials going on right now, Tuesdays are all day happy hour and $8 smash burgers all day on Wednesdays just to name a few. We look forward to seeing you again soon!! Regards, Dawn Barbour Manager

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13. TO

    TerryO

    Naples

    1 review

    5.0

    1 review

    Dined on June 16, 2022

    overall5food5service5ambience5

    Very nice atmosphere. The service was friendly, quick, attentive, and efficient. The food was fantastic and well worth the price.

    Burntwood Tavern - Bell Tower ShopsResponded on June 21, 2022Terry, thank you so much for such a glowing 5-Star review!! We really love hearing from our guest about how amazing our food and staff is. I'm not sure if you know this but we have an amazing brunch on Saturday and Sundays with a separate brunch menu, bottomless mimosas and a bloody mary bar so come in and check it out. See you again soon!! Regards, Dawn Barbour Manager

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14. TM

    TerriM

    San Francisco

    1 review

    5.0

    1 review

    Dined on June 3, 2022

    overall5food5service5ambience5

    I am never never disappointed when I eat here. I will definately be back!

    Burntwood Tavern - Bell Tower ShopsResponded on June 6, 2022Thank you, Terri for taking the time to write such a great review we really do appreciate it. We also have some new summer specials starting this week like Happy Hour all day on Tuesdays. We look forward to seeing you again soon. Regards, Dawn Barbour Manager

    Report
15. SL

    SusanL

    Naples

    6 reviews

    4.0

    6 reviews

    Dined on May 27, 2022

    overall4food4service5ambience4

    Burntwood Tavern is a casual, fun place to eat. Our server was excellent and the menu offers a good variety of food.

    Burntwood Tavern - Bell Tower ShopsResponded on May 30, 2022Thank you, Susan, for taking the time to leave us such a fantastic review. We are happy to hear that we that we exceeded your expectations, and we are looking forward to serving you again soon. If you haven't already joined us for brunch, come in and check it out we have a separate menu along with a bloody mary bar and bottomless mimosas. Cheers, Dawn Barbour Manager

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16. R

    Renas

    Naples

    38 reviews

    vip
    5.0

    38 reviews

    Dined on May 8, 2022

    overall5food5service5ambience5

    The Mother’s Day Buffet was delicious. Service was good too

    Burntwood Tavern - Bell Tower ShopsResponded on May 10, 2022Thank you, Renas, for your 5-Star review and feedback. We are delighted to hear that you had such a wonderful experience with us for Mother's Day. The satisfaction of our guests is our number one priority, and we want to say thank you for your kind words. We look forward to your next visit with us. Regards, Dawn Barbour Manager

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17. LW

    LindaW

    1 review

    3.0

    1 review

    Dined on May 8, 2022

    overall3food3service5ambience5

    Great prime rib prob best I’ve had in FL! Hardly any cold salads, like pasta or potato.

    Burntwood Tavern - Bell Tower ShopsResponded on May 10, 2022Thank you, Linda, for your review and for sharing your feedback. I am sorry that you didn't fully enjoy your experience with us and that we didn't meet up with your expectations. We always strive to make all of our guest experiences amazing and I'm sorry that we fell short. We hope for another opportunity to make things right on your next visit. Regards, Dawn Barbour Manager

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18. EW

    EdwardW

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food4service5ambience4

    Mother's Day brunch was very nice. First time at this establishment. Hostess made great effort to seat us quickly - as we arrived 30 minutes early. She did and we appreciated her help. Food was warm and fresh at buffet. Service was excellent. Thanks for making the day a success for mothers.

    Burntwood Tavern - Bell Tower ShopsResponded on May 10, 2022Thank you so much for your kind words, Edward. We really appreciate you taking the time to share your experience with us, and we also appreciate your 5-Star review!! We look forward to your next visit with us. Also, we have an amazing Happy Hour every day from 3-6 pm with many drink specials and $7 appetizers. See you again soon!! Regards, Dawn Barbour Manager

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19. OT

    OpenTable Diner

    Fort Lauderdale

    7 reviews

    4.0

    7 reviews

    Dined on May 8, 2022

    overall4food5service3ambience4

    We arrived close to their closing time so that may have had an effect on the service being slow. I have to say that once the food was served it was good.

    Burntwood Tavern - Bell Tower ShopsResponded on May 10, 2022Thank you for your review and feedback. We are truly sorry that your experience with us didn't meet up with your expectations. I'm happy that we made it a better experience with our amazing food and hope that you chose to dine with us again in the future. Please come join us for our Saturday or Sunday Brunch with a separate brunch menu, bottomless mimosas and a bloody mary bar. Regards, Dawn Barbour Manager

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20. F

    Foodie4thought

    1 review

    3.0

    1 review

    Dined on May 7, 2022

    overall3food3service3ambience4

    The Happy Hour selection was good but the food and drinks were just okay. The tater tots were especially disappointing.

    Burntwood Tavern - Bell Tower ShopsResponded on May 10, 2022Thank you for your review and feedback as all feedback is appreciated. Happy Hour is one of our favorite times of the day and we're so sorry that your experience wasn't up to your expectations. We hope to have another opportunity to make your next visit memorable and bragging about how amazing everything was. We look forward to your next visit with us. Regards, Dawn Barbour Manager

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21. DE

    DEBBIET

    Chicago

    1 review

    3.0

    1 review

    Dined on April 27, 2022

    overall3food5service5ambience5

    In order to get the happy hour menu we had to move to another table in the bar 10 feet away from our original table. Ridiculous!!

    Burntwood Tavern - Bell Tower ShopsResponded on May 3, 2022Thank you for your feedback as all feedback helps us to grow and focus on fixing these issues. I'm sorry that you weren't told before you sat down it is something that we should always ask if you are here for happy hour, so we know how to seat our guest. Moving forward it will be something that we focus on so there won't be any confusion in the future. We hope to see you again soon. Regards, Dawn Barbour Manager

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22. TW

    TimW

    Naples

    4 reviews

    5.0

    4 reviews

    Dined on April 19, 2022

    overall5food5service5ambience5

    Just a great place

    Burntwood Tavern - Bell Tower ShopsResponded on April 26, 2022Thank you, Tim for your 5-Star review!! We think it's a great place as well! Hope to see you again soon for another great time. If you haven't checked out our Saturday or Sunday Brunch, what are you waiting for we have a yummy brunch menu and bottomless mimosas. Cheers, Dawn Barbour Manager

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23. OT

    OpenTable Diner

    Orlando

    1 review

    5.0

    1 review

    Dined on April 17, 2022

    overall5food5service5ambience5

    Went for Easter brunch. The food was outstanding and the quaint read was amazing! Will go back next year for sure ❤️

    Burntwood Tavern - Bell Tower ShopsResponded on April 19, 2022We appreciate the 5-Star review! I'm glad you enjoyed Easter Brunch with us and look forward to seeing you next time. We also have an amazing Happy Hour every day from 3-6 on our patio and at the bar with specials on drinks and appetizers. See you soon!! Cheers, Dawn Barbour Manager

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24. J

    Josh

    Naples

    4 reviews

    2.0

    4 reviews

    Dined on April 16, 2022

    overall2food4service4ambience2

    The service seemed chaotic but that might smooth out as they haven’t been open long. The bartender needs more training, had to send my drink back and my companions’ drinks were over poured. The food was good but it took multiple requests to get the condiments we ordered to go with. The worse part was their A/C system did not seem to be working and although we were at the furthest part of the restaurant from the open bar it was unbelievably hot. Might pick up to go in the future but doubt I’ll dine in again.

    Burntwood Tavern - Bell Tower ShopsResponded on April 19, 2022We are so sorry for your experience; we care about our guest experience, and we value all feedback. We have had some new staff training, so I apologize for things not going smoothly on your visit. We have also had some issues recently with the A/C and have a company working hard to fix these problems. I hope that you give us another opportunity to make your next visit amazing. Regards, Dawn Barbour Manager

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25. OT

    OpenTable Diner

    Naples

    1 review

    5.0

    1 review

    Dined on April 16, 2022

    overall5food5service5ambience5

    Food was well made and service was impeccable. Issues with the food were taken care of quickly, and the manager made sure to check on us to ensure the fixes were acceptable.

    Burntwood Tavern - Bell Tower ShopsResponded on April 19, 2022Thank you for the 5- Star review!! We always like to hear back from our guest, and we hope that you enjoyed dining with us. Please come join us for our amazing brunch on Saturday and Sundays from 11-3 with bottomless mimosas and a yummy brunch menu. Cheers, Dawn Barbour Manager

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26. JJ

    JimJ

    Washington DC

    8 reviews

    4.0

    8 reviews

    Dined on April 15, 2022

    overall4food4service5ambience4

    Solid restaurant in a mall. Good food and service. We both had the pecan crusted trout which was cooked perfectly.

    Burntwood Tavern - Bell Tower ShopsResponded on April 19, 2022Thank you for your review!! We appreciate the time you took to tell us about your experience. The pecan trout is a new addition to our menu so I'm glad you enjoyed it. Please come check out our Happy Hour every day from 3-6 on our patio and at the bar with $7 appetizers and drink specials. See you soon! Cheers, Dawn Barbour Manager

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27. OT

    OpenTable Diner

    Naples

    1 review

    3.0

    1 review

    Dined on April 10, 2022

    overall3food3service3ambience3

    Not sure if there was a different chef but food was average at best and service was slow a d the place was not crowded. We went at dinner time and last time was for lunch which was much better.

    Burntwood Tavern - Bell Tower ShopsResponded on May 10, 2022Thank you for sharing your review and feedback. We're sorry your experience didn't live up to your expectations. We hope this doesn't keep you from an opportunity to make your next dining experience with us amazing. Also, we have an amazing Happy Hour every day from 3-6pm with drink and appetizer specials on our patio and at the bar. Hope to see you soon! Regards, Dawn Barbour Manager

    Report
28. OT

    OpenTable Diner

    Naples

    3 reviews

    4.0

    3 reviews

    Dined on April 1, 2022

    overall4food4service5ambience2

    We wanted to sit inside but air conditioning wasn’t on or not working. We sat outside which was nice.

    Burntwood Tavern - Bell Tower ShopsResponded on April 5, 2022Thank you for feedback on your visit with us as it is always appreciated. I'm glad that we could offer you another seating option and that you enjoyed your dining experience with us. We apologize about the air conditioning issue when you came in and we have since had the problem fixed. Also come join us for our Brunch on Saturday and Sundays from 11-3 with a yummy brunch menu and bottomless mimosas. Regards, Dawn FOH Manager

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29. DB

    DBfromFM

    1 review

    3.0

    1 review

    Dined on March 29, 2022

    overall3food3service2ambience4

    We were seated quickly and placed a drink order. There were six of us in the party, 3 parties of 2. We waited quite a while for the drinks to be delivered and then not all were delivered at the same time. The same things happened with our food order, it was slow to arrive and one individual had to wait 5+ minutes after the rest of us to get his food. Another persons order was not properly cooked and the waitress did not check back to see if everything was ok. Finally when the checks were delivered, they were not correct and we had to have them corrected. The atmosphere was nice but the whole experience could have been better.

    Burntwood Tavern - Bell Tower ShopsResponded on April 5, 2022I would first like to apologize for your experience. We always appreciate all guest feedback as it helps us to improve on things. Unfortunately, we are experiencing a staffing shortage and we are working hard to correct this so we can give more efficient service. We hope to have another opportunity to make your next visit a wonderful experience to match our atmosphere. Also come check out our brunch on Saturday and Sundays with yummy bottomless mimosas. Hope to see you soon! Regards, Dawn

    Report
30. B

    Brownsfan

    Naples

    24 reviews

    vip
    3.0

    24 reviews

    Dined on March 29, 2022

    overall3food4service5ambience3

    The service was 5 star. Food was good - fish and chips were crispy and the French dip - you can order it rare or well done - both turned out how we ordered it. Only complaint - it seemed the AC was broke. It was a little humid and stuffy. They had the window open over the bar and there were no see ums flying around our table. That was a turn off. I expect that at certain times of the year eating outside but not inside a restaurant.

    Burntwood Tavern - Bell Tower ShopsResponded on April 5, 2022We appreciate your feedback and the 5-star review and also apologize for your experience. We have had some air conditioning issues but they have been fixed since your visit. Unfortunately, being in Florida in certain times of the year we tend to have some issues with fruit flies as all restaurants have the same problems. We are working to correct this issue and hope to see you again soon. Regards, Dawn FOH Manager

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31. WE

    WalterE

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on March 28, 2022

    overall5food5service5ambience5

    I like how they tried to get to our order, to get it in before they did a table of 16 folks. They tought of us and service so we did not end up waiting an extra 10-15 minuters

    Burntwood Tavern - Bell Tower ShopsResponded on March 30, 2022Thank you for taking the time to share your experience with us and we look forward to seeing you in the future. Come join us for our yummy brunch on Saturday and Sundays with bottomless mimosas and bloody mary bar. Cheers, Dawn FOH Manager

    Report
32. m

    matt

    Indiana

    17 reviews

    vip
    4.0

    17 reviews

    Dined on March 27, 2022

    overall4food4service4ambience4

    Great service and great food. Got their featured burger 🍔 and it was amazing. Lindsay took very good care of us. Will be back!

    Burntwood Tavern - Bell Tower ShopsResponded on March 30, 2022Your feedback is greatly appreciated. We look forward to seeing you next time so you can try something else yummy on our menu. Also come check out our Happy Hour every day from 3-6. Cheers, Dawn FOH Manager

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33. OT

    OpenTable Diner

    Naples

    6 reviews

    5.0

    6 reviews

    Dined on March 26, 2022

    overall5food4service5ambience5

    We all enjoyed our meal except the mahi sandwich which tasted "fishy." The Chicken salad lacked enough tomatoes, corn, black & beans but it had plenty of chicken which was appreciated.

    Burntwood Tavern - Bell Tower ShopsResponded on April 5, 2022We thank you for the 5-Stars!! You actually had 2 of my favorites on the menu and I'm truly sorry for your experience. It is our pleasure to recook and item or offer something else in its place if the guest isn't happy with their meal. We also have a couple of new items on our menu to try so we look forward to seeing you on your next visit. Regards, Dawn FOH Manager

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34. OT

    OpenTable Diner

    Tampa

    4 reviews

    4.0

    4 reviews

    Dined on March 26, 2022

    overall4food4service5ambience5

    Our server Nicholas was helpful with suggestions and they were spot on. Service outside was at a leisurely pace which we personally enjoyed so we could chat and reconnect with family. Favorite was the chicken mini sandwiches on the appetizer menu.

    Burntwood Tavern - Bell Tower ShopsResponded on April 5, 2022Hello and thank you for your review!! We are glad that you enjoyed your dining experience with us, and we do appreciate the feedback about your server as we do like to see that they are making suggestions on favorite menu items. We look forward to your next visit with us. Cheers, Dawn FOH Manager

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35. RS

    RussellS

    1 review

    4.0

    1 review

    Dined on March 26, 2022

    overall4food4service5ambience5

    Enjoyed it. Will definitely return with more friends and family.

    Report
36. R

    Renas

    Naples

    38 reviews

    vip
    5.0

    38 reviews

    Dined on March 26, 2022

    overall5food5service5ambience5

    Best new place that we have tried recently! Dinner, Service, and drinks were awesome! We will definitely be back

    Burntwood Tavern - Bell Tower ShopsResponded on April 5, 2022We love to see 5-Star reviews and to hear about your experience with us. I'm glad that you enjoyed everything and look forward to seeing you again soon. We also have an amazing brunch on Saturday and Sunday with a delicious brunch menu, bottomless mimosas and a bloody mary bar so come and join us. Cheers, Dawn FOH Manager

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37. M

    Mary

    Toronto

    1 review

    5.0

    1 review

    Dined on March 24, 2022

    overall5food5service5ambience5

    Service was great! Much improved since last visit.

    Burntwood Tavern - Bell Tower ShopsResponded on April 5, 2022We are so happy that you had a memorable experience with us. We always appreciate all guest feedback as it helps us to improve and grow. Come in and check out our amazing Happy Hour with drink specials and $7 appetizers every day from 3-6 at the bar and on our patio. See you soon!!! Cheers, Dawn FOH Manager

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38. AM

    AudreyM

    Naples

    1 review

    3.0

    1 review

    Dined on March 24, 2022

    overall3food3service2ambience3

    Unfortunately, my visit with four friends was not up to your usual standard. One lady received the wrong salad, another asked for house salad with raspberry dressing, got house dressing. My French dip came without the dip and horseradish sauce, I also got house dressing when I specified Balsamic Vinaigrette. Most meals were corrected, but not a very good experience.

    Burntwood Tavern - Bell Tower ShopsResponded on April 5, 2022Thank you for your feedback as it helps us to improve on things and helps us grow as a business. I am sorry for your experience and that it wasn't up to the standards that we are known for. All of our dressings are made in house, and we only have dressings that are made for that salad and nothing in addition and I'm not sure why this wasn't relayed to you by your server. We hope that you join us again soon to give you the memorable experience that you have had in the past. Regards, Dawn

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39. BF

    BrunoF

    New York Area

    9 reviews

    vip
    4.0

    9 reviews

    Dined on March 23, 2022

    overall4food5service4ambience4

    Everything was fine I ordered a Black and Tan and only got the Black

    Burntwood Tavern - Bell Tower ShopsResponded on March 24, 2022We appreciate you taking the time out to share your experience with us. All feedback is appreciated as it helps us grow as a company. Also check out our fabulous brunch on Saturday and Sundays with bottomless mimosas and our bloody mary bar. We hope to see you soon! Cheers, Dawn Barbour FOH Manager

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40. KF

    KatieFerg22

    Milwaukee

    9 reviews

    5.0

    9 reviews

    Dined on March 22, 2022

    overall5food5service5ambience5

    Other than the rude hostess this place is so nice

    Burntwood Tavern - Bell Tower ShopsResponded on March 24, 2022My sincere apologies for your experience. All feedback is appreciated. I hope you will come back and dine with us again soon. Please come join us for our fantastic Happy Hour every day from 3-6. Look forward to seeing you! Cheers, Dawn Barbour FOH Manager

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