Burn by Rocky Patel - Pittsburgh
It was our first time there and we really enjoyed the experience. The service was great. The humidor staff was knowledgeable and helpful, gave us really great recommendations for trying new cigars. The service was attentive and friendly. The decor was tasteful and inviting. The music was nice and not loud, serving as a nice backdrop, but allowing for a conversation without having to strain our voices. We'll definitely be back, and would recommend to our friends who like to have a cigar and a drink in a classy, inviting and friendly place.
My husband and I really enjoy the place we have such a wonderful time each and every time we come.
Great ambiance. Host and hostess were excellent. Humidor personnel were very knowledgeable and helpful.
Our first waitress, visited our table just once, she never returned to take our drink order. After waiting about 15 mins, I went and asked another waitress to assist. She was excellent, very helpful and attentive.
I would visit again.
I did not dine but I had reservations so I bnb had nice seats and the staff was very helpful when picking cigars I had a wonderful time
We had a great time! Although the menu is limited, everything we had was tasty and well made. Service was excellent. Although it’s a cigar bar, the high ceilings and effective ventilation system keep the air clear. The jazz quartet was superb.
Burn is a great place, however they have to improve there late night menu offering. The full kitchen should be open until 11pm. The 9pm-midnight food offering for the extremely limited for such a nice venue.
I made a reservation on open table for four. Friday morning I get a call from my son and he wants to bring his 20 something gang along. I called and spoke to Michael. I have his card, the GM. He informed me that they were all booked. He asked me for my name and number and he would get back to if there were any cancellations. Around 3 he called and said he could accommodate a party of 8. It only gets better. The staff at the door when I told them my name directed us to our table but made it a point and had Michael stop and introduce himself. His staff also introduced themselves and all night long called me by my name. This stuff use to happen in New York and Chicago, not any more but it’s happening in Pittsburgh. Great experience!
You have to like cigars to really enjoy!!
1st time going there and had a great time! Humidor has a great selection! Our reservation was great with awesome seating. Did not eat much but what we had was great! Highly recommend for a cigar and drinks
Took my nephew to Burn in Pittsburgh prior to Steelers game and we had a great waitress, Morgan; good food and of course, a great cigar - Rocky's San Andreas churchill!
Second time visiting and It didn’t disappoint. Will definitely recommend to friends , and I’ll be back soon.
My Brother and I visited from Ohio and DC. The decor , service and ambiance were fabulous. I highly recommend.
Great service, bar food and cigars. If you're looking to chill, talk and smoke, then you'll enjoy!
This was the most beautiful and lively nightlife experience I’ve had in a while. The set up is amazing. The ambiance is perfect. The place is clean. The service is friendly. Parking for valet is affordable. The food was good and came out fast. The drinks weren’t overpriced. I loved it. I celebrated my birthday here and I would do it again. I can’t wait to go back.
I understand that I am talking about a cigar bar, but it was a bit Smokey. They need to upgrade the ventilation system. Aside from that, the place is really done well.
With it not being that crowded I was surprised the service was slow, Air turn over is not as good as other cigar bars in Pittsburgh. Music selection left much to be desired.
My son and I visited before the Steelers game on Sunday and love Burn by Rocky Patel! However, slow service prevented us from eating anything which was a disappointment. We we there from 11:00 a.m. until about 12:20 p.m. and it seemed there was only one server. Not good. I'd suggest they feature a pre-game buffet of pizza, meatballs and salad, asking customers to pay one price and then band their wrists. Just a suggestion. Thanks!
Avoid this place on a gameday. It took us over 25 minutes to be served even though we had a reservation. They have a limited menu too, which they don't advertise and just offer a mediocre salad and pizza. They also let too many people in to smoke, the ventilation can't keep up. Even my husband who smokes at least twice a week, couldn't take it so we left.
Terrible service!!! Had a reservation for 7:15, showed up and stood there for 5 Mins while no one was at the hostess booth. Finally had to track down a server staring at her phone to get someone to help me. Once they seated me, another 10 minutes went by without anyone giving us even a glance. The place was pretty empty, not really surprised with that kind of customer service.
Fantastic service! Fast, friendly and fun place with an awesome atmosphere! Will go again and tell friends.