Great experience. Came in late with group of 10 and they had no problem with us staying after close and visiting.
We absolutely loved the burgers we ate! The quality and flavor was excellent. We are self proclaimed “foodies” and have ate burgers everywhere we have traveled. This place made our favorites list!
This was the second time I’ve been there and it will not be the last! My boyfriend and I were greeted by several pleasant ladies and then our server, Austin, took great care of us. He was helpful with explaining the menu and was extremely personable. The food— unbelievable. My mouth is watering just thinking of it. I loved the entire experience and my boyfriend was raving about it to his friends later. Five stars!
Food is okay. Service sucked. We had no utensils or napkins. When our starter was served, the runner who brought the onion rings to us walked off before we could ask for them. Then our server was MIA the whole time we had appetizers. We didn’t get napkins or utensils until long after our appetizer was gone and we had to flag down the server for something to eat with. It was kind of ridiculous. Food is fine. It’s good. But the irritating service problems aren’t enough to make up for the middle of the range food.
Thank you for taking the time out of your day to provide us this valuable feedback. I have personally messaged you my email address if you would like to contact me with any further input from your most recent experience.
We had an amazing waitress that made our already great meal even better. Loved the environment and enjoyed the decorating. Our burgers were amazing. We are from out of state and already have Burger Study on our list of places to come back for.
Great food and great service. Burgers are more than enough by themselves.
Burger was small and over cooked. Very little in the way of toppings (PB&J).
We appreciate your feedback regarding your burger and overall experience. I have messaged you personally with my email address, please don't hesitate to reach out!
Nice decor and ambience, good menu options. Food is nothing spectacular. Not bad but definitely not the best.
We appreciate your feedback and are disappointed to hear that. We know that you have many options when you dine in Indianapolis, and we always strive to be your first choice when it comes to choosing a restaruant. We would enjoy being able to speak with you in more detail about how we can improve our operations versus our competitors. I have messaged you privately with my email address if you would like to share with me your feedback.
We had reservations, because we knew they were going to be busy the weekend of Gen Con. We were seated right on time with no issues. Staff was incredibly friendly and very accommodating. We were seated right by the kitchen, but I didn't feel like we were in the way of the staff. Great place for friends or business lunches!
Food was good but they brought out the appetizers after our burgers. Communication issues I suppose.
Thank you, Paul, for your feedback. We are glad you enjoyed your visit, but we are disappointed to hear it was lacking in some ways. I have taken note of your experience in regards to service and will be sure to follow up with my team. We look forward to improving upon your experience with us at your next visit.
Burgers are awesome. Most of the food was great except the potato salad. Don't waste your money on it. The salted caramel shakes are to die for.
We are glad you had a good experience but we always strive for perfection. We appreciate your feedback on the potato salad and will be sure to share your comment with you chef. We hope to exceed all of your expectations at your next visit.
We waited over half an hour to be seated for our reservation.
7:00 reservation, but we weren't sat until 7:50
Excellent food and service even during the craziness of GenCon!
Thank you for leaving us your review and thank you for dining with us. We are pleased to hear Kyle took such great care of you.
Great time, waitress laughed at my friends terrible dad jokes.
We are pleased to hear you enjoyed your recent visit with us and we appreciate you taking the time to leave your review. We hope to serve you again soon.
Excellent food, stellar service. Nice selection of beer/cider/wine/cocktails - small but diverse menu. The place seemed a bit small on a crowded night with a convention in town, but it really wasn't a problem. We went back again the very next night! Love the open table app. A MUST for busy downtown seating. Made things so easy!
Jenny, We appreciate you leaving your review. It is great to hear you enjoyed your experience so much that you came back a second night. We hope to have the opportunity to serve you again soon.
It was delicious!
The food was good, but not great. I had the tuna burger which was a little on the dry side and over cooked. The other burgers seemed to be pretty good. We got fried zucchini sticks and cauliflower and they were more heavily breaded than we expected. The biggest issue was the waitstaff who took a long time to take our orders, brought us out the wrong apps, never checked on our food, and seemed generally afraid to come over to our table for any reason. With better service and pacing it would be probably be a much better experience...
Delicious food-very well prepared-nice choice of options outside of the Burgers. St. Elmo's Shrimp Cocktail a definite plus.
Thank you, Victor, for your review. We are delighted you enjoyed your visit with us and hope to get the opportunity to serve you again soon.
Thank you for a wonderful dinner. The food was tremendous and the drink was very good. Our server was incredibly enthusiastic and very helpful.
Kevin, We are pleased to hear you enjoyed your recent visit with us and we appreciate you taking the time to leave your review. We hope to serve you again soon.
everything was really good, I will definitely go back
Ronn, We are pleased to hear how much you enjoyed your visit and we look forward to serving you again soon.
Food was fantastic and our server did a great job!
Thank you, Janet, for your review. We are delighted you enjoyed your visit and we hope to get the opportunity to serve you again soon.
First time attending and wasn't disappointed, the best burger I've ever had. We will definitely be back.
Thank you for your review, Jennifer. We are pleased to hear you enjoyed your visit with us and we are humbled by your kind words. Thanks again!
Burgers, tots, and drinks were all great. Busy Saturday evening but that did not impact the service. Took advantage of special two eat for $30, which brought the total bill down and allowed us to explore the menu more.
Don, We are delighted to hear you took advantage of the Savor Downtown menu and enjoyed your experience. We hope to see you again soon.
You participated in the “Savor Downtown” event; since we hadn’t been there before, this was a good opportunity to try you out. Excellent choice on our part! The Chopped BLT Salad was huge and delicious, and our burgers were cooked exactly as ordered. Both burgers were great, and sides were, as well.
Thank you for taking the time to leave us your review. We are delighted you enjoyed your visit and we look forward to serving you again soon.
It was a great burger, great service and great value - everyone left happy.
Thank you for your review. We are so delighted you enjoyed your visit with us. We hope to get the opportunity to serve you again soon.
Great experience, our waiter was wonderful and the manager August couldn’t have been sweeter!
Thank you for choosing to dine with us. We are pleased to hear August and your server took such great care of you and are delighted you enjoyed your experience.
Enjoyed the Burger with brie cheese and blueberry jam. We loved it so much we came back two other times to have it again! Our waiter Tyler was fantastic. Very attentive service.
We could not be more pleased to hear how much you enjoyed your visit, especially our Wagyu Burger. We are delighted Tyler took great care of you and look forward to serving you again soon.
I was disappointed in my recent visit.
1). We had a group of 5 with a 6:30 reservation. We didn't get seated until 6:45
2). My tater tots came out luke warm, at best. This was corrected.
3). Same tater tots put on the bill for another member of my table.
4). We ordered a dessert & were brought our checks instead.
Thank you for taking the time to share your feedback. We would like to extend our apologies for your disappointing experience. Please check your inbox as I have sent you a private message to discuss in detail the issue noted above. Thank you.
We had a great experience at Burger Study. Our first time and our waiter, AJ was amazing. So attentive and helpful with menu. I will definitely be returning.
Thank you, April, for your review. It is great to hear AJ made your visit memorable and we hope to serve you again soon.
We had a rather large party, but I made a reservation and our table was ready promptly. They greeted and took orders really quick, but that’s when it went downhill service wise. I know they were busy, and I know we were big, but our waiter wrote down every order so they shouldn’t have gotten messed up, but they did. Almost everyone was given the wrong food, sides were forgotten, burgers were not cooked right, etc. They did re-do all of the messed up orders, and, to their credit, the burger was really good once I finally got it (fries were so-so, and I’d ordered them well done and reminded about them multiple times as they kept getting forgotten, and when I finally got them they were soggy). However, we had to still remind the server about a few missing items and drink refills were very slow. The manager came over to apologize but no comps were given on anything, and we were being exceedingly nice and patient despite these mess ups. I am disappointed with how things were handled overall... but if you are there with a smaller party perhaps you won’t have those issues, and the food is good, when you finally get your correct order.
Thank you for taking the time to share your feedback. We would like to extend our apologies for your disappointing experience. Please check your inbox as I have sent you a private message to discuss in detail the issue noted above.
Our server was GREAT! He actually worked for a different restaurant (owned by same company) but was there helping out because of a conference in the area. He was funny, knowledgeable and attentive
Thank you for leaving us your review, Angie, and thank you for dining with us. We are pleased to hear your server took such great care of you.
Great lunch spot. I had the chicken buffalo burger. So good. We also had the zucchini sticks. Great app. The service was perfect. I would highly recommend it.
Thank you for your review. We are delighted to hear you enjoyed your visit, especially the Hot Chicken Burger. We hope to see you again soon.
The restaurant was not too busy but each table was larger parties. After ordering - the time it was served was too long. 45 minutes.
When conferences are in town - downtown restaurants need to plan accordingly with staffing.
Thank you for your feedback. We are always striving to be the best so we are disappointed you had an experience that did not reflect that. I will be sure to share your experience with my team and we hope to have another opportunity to exceed all of your expectations.
Did the BYOB and was pleased with it. Chose the Wagyu beef patty and it was great. The fried cauliflower was delicious. Will definitely return to try more items.
Heather, We are pleased to hear you enjoyed your visit with us and we appreciate you taking the time to leave your review. We look forward to seeing you soon.
Great service and excellent food. No long wait and the special cocktails were amazing. I had an old fashion and it was fantastic. Will go back for sure.
Matt, Thank you for your review. We are delighted to hear you enjoyed your meal, old fashion cocktail. We look forward to your next visit. Cheers!