Burger Jones - Minneapolis

Had a great dude date with my 7 year-old son. We had the Double-Wide White Trash Burger and Milkshakes. What better way to spend an evening with your son?

Excellent service. Delicious steaks. Great experience.

Great food and amazing staff. Definitely would go back.

Our waitress was great. But the hostess or whomever she was checked my reservation in. Laughed and made fun of my last name. I have never been so offended.

Great burgers.

The food is always plentiful and delicious. Also, service is consistently positive, quick and can-do. Thanks for a nice dinner out for our family!

Great family dinner, always great food, malts and servers!

Our server was excellent as we were celebrating a 21st birthday!

Burger was delicious and juicy despite the "no pink" request. Fries were hot and crispy and the service was great. Fast and attentive.

Family togetherness

How the mighty have fallen! If you’ve been going since they opened you’ll be disappointed. No more cloth napkins. The burgers are much smaller and funny they still have a bigggg bun. Service for 5 people was minimal. No dessert available....have 2-3 frozen pre-made desserts. It will make us happy and add a few dollars to the bill. And the worst...customers have to pay for the employees healthcare with an added fee. Look at your bill. Company should pay it. We own a company and paid so do lots of other companies! So, if you’ve never been to burger jones and stuck in traffic or live near by it’s “fine” but it used to be “exceptional.”

Arrived at 12:30pm, which we had a reservation for, and was seated promptly. Restaurant was about 1/2 full. Sat there for 20 plus minutes with no water, no service, no acknowledgement of us even being there. When someone did come, they were very relaxed and casual as if we had just sat down. Food took a long time to come - over 20 minutes.
The server checked back with us to see if everything was ok, which it wasn't, 15 minutes into our meal. If they don't check back within 5 minutes, who cares?
Other customers were having the same experience as we were. Very slow service. Food is fair, service is terrible.

What a disappointment. I enjoyed this place so much years ago when it was one of the upscale burger pioneers. It has gone tragically downhill. Dirty and dingy. Room temperature burger on a hard, stale bun with cold fries. Inattentive service. So many better options...NEVER GOING BACK.

This was our third trip to your restaurant. We brought friends who agree that the hamburgers were great.

On this cold night, the restaurant was warm. Our waitperson was very attentive and fun! Hamburgers were delicious. When I ordered orange juice, it was a not real oranges, but we will definitely return.

Service was extremely slow. Dinner at Burger Jones should not take 2 hours. We were waiting for our server for extended periods of time especially when we wanted our check and when she had to ask for help to generate our check. And it was not busy. This needs attention.

Great food, super service, fun location! We had family in town who wanted to meet up and this was the perfect location. The menu has something for everyone and was delicious. Our server was attentive and gave us fast, good service. And, we had a fun table by the window to take in the sights. Thanks!

Best burgers around. They have so many toppings to choose from you almost lose your burger in the toppings. The fries sometime come cold, however, they are always willing to bring out fresh fries.

We've always been huge fans of BJ but our experience last Friday was subpar. The place was freezing and the service spotty. We were served burnt onion rings. And the food, while adequate, wasn't up to the usual. Always delicious French fries were hot, but tasteless. Not sure we'll rush back.

This is a great spot ! It was a quick easy dinner for my family of 5 , which says a lot since we have food sensitivities & vegan diners . Everyone had choices & got just what they wanted . Perfect ! Service was fast & our server was smiley & pleasant .

Delicious food, laid back atmosphere, friendly staff, affordable.

Great burgers, great cocktails, great beer.

Perfect place for a casual date or just a dinner with friends.

It's always busy because it's so good so if you are on a schedule for the day make you to make a reservation.

Customer service was awesome!!! Great staff.

Great service and great food!

Our waitress missed someones order completely, and messed everyone else's orders up. We paid above $200 but the food and service was not worth it. Burger Jones is usually our favorite burger place, but we were really disappointed this time.

Birthday dinner out for my husband with the family and it didn’t disappoint - as always!

The waiter was amazing, he was very attentive and always checked in on us. Food was excellent and it was just a great visit overall!

Great food, great drinks, fun atmosphere! Our waiter was terrific! Would highly recommend!

One of the best burgers in town and really like their tator tots. Enjoy outdoor seating. Service average at best; below their typical standard. Could have offered tap beer suggestions and provided some value. Definitely a summer/fall spot to enjoy outdoor experience. Close to Lake of the Isles or Lake Calhoun to walk after dinner.

Good food. Great patio for outdoor dining in the summer.

Great burgers, fries, shakes and beer! Was able to make a reservation to sit on the patio and it was a lovely evening!

The wait staff was extremely attentive! Food was awesome. We brought our dog to outdoor patio area and she had a great time.

Fun place and tummy filling.

Portions are generous. Service is always solid/efficient. Love the make your own burger options with a good variety of sizes, add-ons. Thanks for having gluten-free options. Would be great if the patio was larger to accommodate more tables.

Way good!!! I’m a big burger fan and this has to be one of the best ones I’ve had!

Great burgers -- get 'em pink, yum!
We also like the unsweetened iced tea and the crispy fries.
Very friendly server, too.

We’ve been many times before and LOVED! Hopefully just an off night: inattentive server, multiple food items and dishes served incorrect (not as ordered) or forgotten altogether. Replacements came when others at table were already finished. We had looked forward to dining here all week and planned big milkshake desserts. But we decided to cut our losses and wrapped up as quickly as allowed and took off. I’d like to say we’ll try back again some day, but I’m not sure the rest of the group will be so gung-ho to make the half hour drive. We forgot to use our parasole dining card while paying, then determined it would probably be yet another hassle to fix - we just wanted to leave. That sounds harsher than I probably intend, but you get the vibe.

Food is great and we eat here from time to time. They need to work on restaurant cleanliness.

The canned music was a bit too loud. Otherwise, all good.

Our server was training in another server - so we had amazing, upbeat service! The food was solid. Portions massive. Pretty good variety and hey, it's obviously a burger place with fun combo's and lots of choices. This was our second time dining and I'm sure we'll be back.

Food was very good! I like that there is a 1/2 bun choice and a gluten free option. We got right in at our reservation time via open table. Highly recommend doing that on a busy Saturday night! Sam was very good and tolerant with my daughter with autism. Thank you!