Burdell

Reseñas de Burdell de comensales del restaurante. Basadas en valoraciones recientes.

1. T

   Theris

   San Francisco4 reseñas

   5.0

   Comieron hoy

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Our total experience was amazing; the food was great. The background music was perfect. The service was excellent and we just had a wonderful time.
   

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2. K

   Karen

   San Francisco3 reseñas

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Wonderful Mother’s Day brunch! Loved the service and the food. Could have passed on the cocktails but everything else was a 10! Already looking forward to our next visit :)
   

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3. T

   Tom

   Los Ángeles3 reseñas

   3.0

   Comieron hace 1 día

   1. Global 3
   2. Comida 3
   3. Servicio 2
   4. Ambiente 4

   The service was lackluster. Almost like it was a pain to be dining there - no energy or smiles. The food was just okay. Small portion sizes for the prices - half of a waffle… why?
   

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4. S

   Scott

   Nueva York4 reseñas

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Witty and affable wait staff. Wonderfully Seasonal Deliousness. Pleasant room. Great playlist. Tasty wines. CAN'T GO WRONG
   

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5. N

   Natalie

   Costa central1 reseña

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The experience at Burrell was nothing short of personal, accommodating, and unforgettably delicious.
   

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6. A

   Angela VIP

   San Francisco3 reseñas

   4.0

   Comieron hace 2 días

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 4

   Overall it’s a good meal. We love the ambience and the food. Maybe because the dishes we ordered, all were a little too salty for us. But it’s a great experience overall.
   

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7. D

   Daniel VIP

   Charlotte70 reseñas

   5.0

   Comieron hace 2 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   Excellent service and food in a cute location. Definitely upscale “soul” food
   

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8. V

   Vicki

   San Francisco15 reseñas

   4.0

   Comieron hace 2 días

   1. Global 4
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   The food was amazing. The servers were attentive and very nice. We will be going back soon.
   

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9. M

   Michael

   San Francisco1 reseña

   3.0

   Comieron hace 2 días

   1. Global 3
   2. Comida 2
   3. Servicio 4
   4. Ambiente 3

   I took my friend there for his birthday. The service was good and attentive. The appetizers were good. We had the asparagus salad and the shrimp in tomato gravy. My buddy ordered the cornbread which I wish we had to soak up the gravy, but it came later with the main dish. We both had the cod. It was bland! My buddy raved about it, but I played along since it was his night. He is a fan of soul food. I am too, but he grew up on it. I have had better soul food, and I was disappointed. Then came the bill..........Holy Moly..........I was shocked, but again it was his night out, so I hopefully did not show my reaction. He wanted to know how much it was, but I would not let him see the check. I was a little relieved to find that the gratuity was included. Actually, I would have tipped more, since the service was good. I will add that since I wanted to embarrass my friend for his birthday, I requested a candle and a "happy birthday" sing along with our dessert. We both ordered the chocolate cake. He could not finish his and brought it home. I finished mine and I felt like I ate a complete tub of butter. Very disappointing.
   

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10. M

    Mark VIP

    San Francisco43 reseñas

    2.0

    Comieron hace 3 días

    1. Global 2
    2. Comida 4
    3. Servicio 1
    4. Ambiente 4

    The food was great! Probably the best cornbread I've ever had. The cocktails are interesting and delicious. And the ambiance and design is super cool and nostalgic. Unfortunately, the dining experience wasn't great. Our host was lovely, but that's where it ended. Our server never said Hi, even when we said Hi to her. She seemed distracted and put out. She didn't introduce herself, no Hi, her only words were "Can I get something started for you?" When she came back for our order, again no greeting, literally just "what can I get you?" When we said were going to split some apps and sides she admonished us saying we'd need to order a main as well or it wouldn't be enough food. When we ordered a sixth side instead, she scoffed at us and walked away, and then never came back to our table. We waited for a while and then let the host know our server had disappeared? The host, clearly upset, let us know that our server was asked to go home to get some "rest". It was clear then that they were having staff issues, and our host did their best to make up for it. The host was great, they were very kind to us. But then the Chef delivered two of our dishes to the table. I was excited and said Hi, but got no response. Not even a smile. The second time I said Hi again, and tried to engage, zero response. Nothing even said about the food. I understand that running a restaurant is really hard, and they have a lot of unknowns to deal with, but being friendly or at least kind is part of the experience. The food was good, but that's only 50% of it. We go out to have a hospitable experience. If you're going to add a service charge and serve food at this price, you need to value the service you are providing. Very confused and disappointed with the level of engagement and lack of interest and passion for the food or the customer.
    

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