Buffalo Wild Wings - Wood Village
They Would not honor our reservation, luckily they called a few minutes before we were leaving our house but not with enough notice to make a back up plan and we were not able to watch the fight. Told they wouldn’t be able to accommodate us even as a walk in.
We always get great food & service here. Great prices too!
Had a reservation set for 5:30pm and got there on time but didn’t get my table until around 6:03pm.
They do not honor OpenTable reservations on Tuesdays and, apparently, some other days, as well. I was able to make an OpenTable reservation for Tuesday, and even got a confirmation email, but when we got to the restaurant, we were told they would not honor it, because they “don’t accept OpenTable reservations on Tuesdays.” Very frustrating. Thought OpenTable might want to know.
Made reservation and drive 30 min to the bdubs. When I arrive I’m told by hostess they don’t take reservations on Sunday. Would’ve been good to turn off the system that takes reservations or make a note that reservations are not accepted before taking my reservation.
Food is decent, wings are always good. Service in the bar is always pretty good although when slammed service is slow but that’s understandable. I’ve never had good service in the dining area though, always have to ask for things like silverware which in the bar they are on top of.
We came in and they didn’t even save a spot for us we had to wait vary poor service
Good place to watch a game. Food is okay...kids like it cause they can be loud.
The service was very pleasant. It was a busy time and the servers were available. The music was loud and unpleasant, TV screens covered all the walls. I understand this is a place for wings, beer and sports, and I walked in knowing what kind of place it was so wouldn’t be giving them a poor review based on that — it was convenient to where I was charging my car. My poor review is based on the food. I ordered a burger, but couldn’t eat it. The meat smelled off, I couldn’t even place the flavor as beef. However, the tables were full and people were happily eating and there was a line at the door, so what do I know?
So many things wrong. First we waited for 30 minutes before we received drinks. Second I asked for lime in my mixed drink and it didnt show up until after I ordered my second drink. Third when our food finally arrived, 50 minutes later, it was cold and disgusting. (It was a Monday early evening NOT busy)! I only went here to celebrate my kids 15th birthday. The wait staff was HORRIBLE. Just sat our plates down and didn't ask if anything looked good. I will NEVER go here again
We used open table to make a reservation earlier in the day. We showed up at 630pm, the time of our reservation, and we were told they dont accept reservations Friday-Mondays. But we were assured there were only 2 groups ahead of us, and the wait wouldn't be long. 30 minutes later 5 other groups had been seated, and we were still waiting, even though the large group we were waiting on had left 5 minutes earlier. It was another 5 minutes before someone started busting the table(it took the hostess 10 minutes to finish bussing the table). She put our menus on the table, no waters, then told us those are your tables and walked away. She didn't even escort us to the tables. Our waitress walked past our table 5 times without stopping to say hi or even say she would be right with us. Another waiter offered to take our orders, and she said no I'll do it. Then took another 10 minutes to come over, during which she had a conversation with the table next to us and bussed 3 tables, even though no one else was waiting to be seated. We asked for the manager, and refused to give her our order until we talked to him. He apologized, said he would talk to both of them, and got us another waiter who was polite, efficient, and did a great job. We left him a nice tip. But we would not recommend this location, as we saw the hostess and the waitress repeat the same behaviors with another set of guests half way through our meal. We also saw groups of people wait 10-15 minutes to be seated even though half the restaurant was empty. Save yourself some frustration and go to another location.
Wilted soft lettuce on my Caesar salads too noisy and food took way too long to arrive