Buffalo Wild Wings - Times Square
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Great wings and beer but the service was horrible.
Incredibly slow and every order something was missing.
How do you not have a working AC in the summer? It was stupid hot inside the restaurant. Service was slow, had to ask for water 3 times.
Terrible service, ignored several times but servers and hosts. Constantly harassed to buy more stuff. Never coming back.
Always go here! It Got a little too hectic during pride but the manager took everything in his hands and resolved the issue.
Our waiter Carlos was never around when we needed him
We love the BWW franchise and have eaten at them throughout the country. We will never go back to this one. We were seated at a table with large fans blowing loudly (from a previous water leak). It took 30 minutes to see a server and over 50 minutes to be served any food. We ordered a large wing platter (20 wings). There were only 14 wings on the platter when we got it. Our water was never refilled. Plastic utensils were "thrown" at us. We asked the waitress for the check and it took her 15 minutes to bring it. We even asked to talk to a manager and he never showed up. By that point we were so frustrated we just left. So sad that a restaurant that is usually so good at other locations, was so bad in NYC.
It was good food took a lil while but service was good & food
Called prior to attending to check if a sporting event was on which they confirmed, it wasnt until after ordering we were informed they did not infact have the channel.
My sister and I wanted to watch the World Cup match and enjoyed more than the sports.
Worst meal I have had in New York. The bonless chicken wings were dry, considering its a wing shop you would think they would be able to make nice wings. The staff were rude and the service was terrible. We would have complained about the food but we wasn't sure if the staff would turn on us or not as we saw the way they were talking to other customers. Do not waste your time on this place.
Very loud sport on tv, very expensive for adequate food at best. Not enough servers so wait is quite long.
Great for game day & basic food
The worst service I have ever experienced!
Fun sports bar, great wings and beer selection.
When we walked in early for our reservation, the manager seated us anyway. He was pleasant and funny and I enjoyed a quick conversation about the Mets that I had with him. Service was great, seating was great, the temperature was comfortable, and the food was excellent. Any time I go to a show, I'll be sure to have lunch or dinner at this BWW.
The food is always good, but the service is always very slow unfortunately.
Bad service. Waitress took forever and kept messing up our drink order. Food came out cold. Got plastic silverware for a dine in experience. The prices are outrageous! Spent 2 hours in there for what should be a 45 minute meal tops!
Needs better service also drinks were not really good.
Extremely slow service, boneless thursday discount devalued
Food is classic like all BWW in the suburbs, prices are a little higher than usual, service is sometimes spotty but our server this day was a gem.
Worst service I’ve ever had
Ok! Service was not good at all but food was delicious! Music was too loud and could not talk with others at table
Lovely sports bar
Enjoyed my evening
Staff really friendly
Service terribly slow, paid for one drink and left after 40 mins when the food order had still not been taken. No idea what the food would have been like.
Horrible ! Service was slow as all get out and food was awful. When we asked for plates, the server gave us plastic lids to the top of takeout containers. Can’t make this stuff up!!
Great as always
Food was lousy -- and took forever to arrive. My reservation was booked through OpenTable, and Buffalo Wild Wings - Times Square never gave me credit for the booking. Never again at this restaurant.
We had a party of 13 reservation, we luckily got seated quickly but didn’t see our waiter at all for 10 - 20, he never took drink orders and went straight for food, we ordered a appetizer of chips and salsa which came out after our actual food did (which toke around 30 - 40 mins) and some people’s food at the table was cold, not a good experience
Went for March madness to watch with work team. Table was not ready when we got there and had to wait 15 mins before being seated. We had to get our own silverware; we were never given individual plates or waters for the whole table after asking several times. I understand it was busier due to the basketball games, but these are the basics.
No volume on tvs seemed a little odd for March Madness. Otherwise everything was good.
Our waiter was very tentative, but besides that everything else fell short. The food took an hour to come (it wasn't even at 50% occupancy) our waiter apologized constantly for how long it was taking and even told us the GM was "now in the kitchen cooking" that's how backed up they were.
Waited 1 hour for food - had to leave especially since the table that came in 45 min after us got there food before our table. This is a tourist trap of the worst kind.
I went tuesday and the wings were on sale. wings are amazing service was amazing. times square bww is a lot better than the one on 125st.
It's good. The food is good. The variety of sauces or rubs make it a good place to please everybody in your group.
Me and my girlfriend love wings, and we often would try out Buffalo Wild Wings however last night we went we got seated, then the waitress took around 20-25 minutes or so simply to take our orders. I went up to complain to the manager and he absolutely did nothing about it. He just asked me if I was okay and doing fine but he didn’t offer any assistance.
Absurdly shameful. They didn’t even offer to take care of the assistance. It’s a such a sham. I don’t suggest this location at all. Utter sham.
Had a great time at BWW’s all the servers were great
Great service...great food...good price! Thanks! A++
New Years Eve Party rocked!
Estuvimos muy bien en nochevieja en el bufalo wings de time square
NYE on times square, disorganization of servers, on left mid meal and another came (he was very nice) never received champagne or NYE favors, the food was standard but it was a zoo!
Terrible . Had a 945 reservation for 6 , never got called . Checked in with the hostess they said it would be 10-15 minutes , no problem I waited . After that 15 minute wait I kindly Asked the hostess how long approximately it would be since we already waited 15 minutes after the reservation time they said another 10 minutes . At about 1020 they said they weren’t seating anymore guests so we decided to leave. Very unorganized And unprofessional.