Buffalo Wild Wings - Times Square
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Reservations seem to get you special basement seating next to the employees on break. Food was good. Service was slow, careless and inattentive. 1hr and 20 mins to get some chicken tenders and fries is a problem. I could go on.... just order take out.
Date night before a Broadway show. We sat in the basement. Service a little slow. Wings came out cold. Waitress finally checked on us and re ordered them. Second set of wings were cold also. Very disappointed. Will not return.
Very friendly staff. We arrived early for our reservation but they were still able to seat us when we got there.
This place is a miss. Go to BWW in New Jersey, much better. Took forever for food to come out and portions were tiny. Only good thing was out waiter who was really nice.
Amazing restaurant. Tha manager was the best and so was our waiter. The food was fast and amazing. Definitely coming back
The wings were disgusting and not fully cooked all the way. They even STILL HAD THE FEATHERS ATTACHED TO IT. NEVER WILL I GO BACK THERE AGAIN. SERVICE WAS SLOW AND FOOD CAME OUT COLD.
we went to Buffalo wild wings prior to a Broadway show giving ourselves an hour and a half. It took our waiter over 15 minutes to get to the table, he was courteous and professional. We ordered drinks and or food immediately, acknowledging that we had an allergy, and anaphylactic allergy, at the table. He stopped us at that point requiring a manager to come speak with us, as it is policy. The manager never showed up (15 more minutes) sending the waiter back to us informing us that carrots were not in any of the food. Our food took almost an hour, and when we got it… Wouldn’t you know they were carrots, luckily our child did not eat until she looked throughout the salad. Would she have eaten it, she would have become anaphylactic. We had less than five minutes to eat our food to get to our show on time. The waiter returned with her item off the menu, but not anything else, knowing full well we could not eat our meal and had to leave. After contacting Buffalo wild wings locally the next day twice, and getting no response, I contacted the corporate office, and I have still not got a response to my concerns in regards to the safety of the food items they are putting out when informed of allergies
Food was not hot or warm. Seem like it sat for a long time before it came to me. The food wasn't that good.
Food was average, bathrooms were beyond disgusting. There was actual sludge in the sink basin and on the floor along the walls. The stalls were filthy and clearly hadn't been cleaned. Made me question the cleanliness of the kitchen. Will not return.
The server did not pay attention to us. The food came before we even got water. I ordered nachos with extra cheese and no pico. I got pico and a tiny amount of shredded cheese which doesn’t even come on the nachos. I then drank my water and never saw the server again and could not get another drink. I was also charged for the extra cheese and was so annoyed I didn’t even say anything.
What a waste of my money, time and life.
Ufc fights are the best in this location.
Our party included a special need seating for a walker and a gluten allergy. The staff and management were extremely friendly and accommodating on both counts. The manager personally seated us and explained that even though they do not have a gluten-free menu the best options to avoid gluten in the food. Atmosphere was lively with a football game playing, but not noisy enough to prevent conversation. Recommended.
Crap all round
Our waiter was a mess. Didn’t bring over a single correct item. Asked for water multiple times, we never got our waters. He also brought us boxes before we were even done with our appetizers and haven’t even received our entrees yet. Very weird experience.
It was very delicious
Had 8pm reservations for my daughter and I. Showed up at 7:30 and checked in. Was told, “sorry but we cannot guarantee you a seat!” I said I have an 8pm reservation and the lady responded “so do a lot of other people and we cannot guarantee you a seat that I could leave and go elsewhere!” Two seats at the bar opened up at 8:20pm (20-min past my reservation time) so my daughter and I sat at the bar. Was told by the bar-tender that because of her age she was not allowed to sit at the bar.
To which I replied “what am I supposed to do? It is now 8:30pm and I needed to eat and feed my daughter dinner. Told her my reservation was at 8pm and this was the only place we could sit as I was told they could not guarantee me a table for dinner.” Since I did not get up, she called the manager over. I explained the situation and suddenly they had a table for my daughter and I. This was now 8:45pm.
Food was ok-not what I’m used to at a Buffalo Wild Wings. The service from the waiter was good and well received after the incident upon check-in.
Booked via open table and reservation confirmed. Friendly staff advised slight wait to seat party of 6 as venue was busy. Once seated (within 10 mins) service and food was high quality
Horrible service! I will never go back
Decided to have wings for Christmas dinner (we’d already had Christmas Lunch. We waited for ages for a table - which was total fine, the guy who organised the table kept us in the loop and was very friendly.
We got to our table and waited more than 20 mins - we asked another server if someone could take our order - he said he couldn’t but would find our server and have come over.
We saw our server - admittedly she was run off her feet trying to service another table - we tried to get her attention while she was walking past - she glared and put her hand up at us and kept walking. She made no attempt to say she’d be right with us or anything - she just threw attitude and kept walking... we were friendly and not rude...
We waited another few minutes- she then stopped to talk to people at the table next to us and walked off - so all 5 of us got up and left. Ended up at another place.
Should not have accepted a booking when the restuarant is closed. We walked all the way there in the cold with a toddler in tow only to find it is closed!
The restuarant and the app could have done better to handle such situations!
We saw another couple that also walked all the way there to find the restuarant closed.
Nourriture très bonne
Attention à la sauce HOT car elle est vraiment épicée Je n si pas pu finir mes wings tellement j avais la langue anesthésiée !
Veel te duur. Ruimte js koud en de bediening is slecht. Kaart is onduidelijk maar de bediening legt niks uit. Frietjes zijn duur en worden bijna koud geserveerd. Dus loop deze tent maar voorbij.
On a trip here with my family, made a reservation at 1:45 for 6pm, and still had to wait about 30 minutes. The manager told me that he couldn’t seat reservations since their were others waiting longer. The point of making the reservation is to not wait, if the other guest didn’t want to wait then they should’ve made the reservation like I did.
The host and server were great, the host was trying to seat us unlike the manager and trying to find something for us.
The chicken tenders were a bit dryer than I am used to BWW, but the suaces were very good. I probably should have bought the regular wings instead of the bonless.
Our server was excellant
Best wings ever
Absolutely fantastic service. Muhammad made sure we had the best night. Would recommend to anyone who likes beer and wings
Waited 20 minutes to have order taken. Ended up walking out.
The servers and manager were beyond exemplary with their service. They were attentive to us throughout the night. They sat us immediately and we never felt rushed at any point throughout the meal. I would highly recommend to my friends and will be going back in the future.
I am obsessed with this place !!!!
I like to come right after work . And my kid loves it here .
My overall experience was great from the ambiance, how clean it is , to the host making you feel welcomed , no matter how busy it is in the evenings or at night . Thank you guys.
Our server was very nice and got our orders taken very fast and the manager Mohammed came over and ensured that we had a great time and that everything was going well I truly enjoyed it and can’t wait to go again !
My experience was excellent. The hostess Angely greeted my party and I with a smile. Our server Mel was exceptional, some of the best service I’ve had in a while. Managers Jorge and Bill checked in to make sure everything went smoothly. All and all we had a great experience.
I came to Buffalo Wild Wings simply because I wanted to watch the Yankee game.The game rained out, but the b dubs team didn’t rain on my parade. The managers Bill and Jorge did a great job making sure I was seated immediately. Mohamed level of hospitality was spectacular, his energy rubbed off on me! I definitely envision myself coming back to this establishment!
Stopped by for Monday night football. Mohamed is the absolute man. The staff was super friendly and really made watching the game enjoyable.
Great service, great attitude 10/10 sports bar.
Visit another location, this one was not well managed and the service was pretty poor.