Buffalo Wild Wings - Holland
We were able to make an OpenTable reservation, but upon arrival, were told that it wasn't honored, and they 'weren't doing those anymore.' When asked why we were then allowed to even book it in the first place, the host shrugged and raised her voice at us (my 5 yo daughter was with us) for even asking. We left hungry. We have gone to this BW3 for years, but quite sure that we won't be back.
Food was good but took nearly an hour to get to our table
They do not honor reservations, which is ridiculous to why they even have this service available to use. I called After making the reservation, being that it’s a Friday night only one could assume it’s going to be busy around 7 PM. The customer service rep assured me that I would Have a table reserved for my party of 4 at my selected time, so long as I mention My name of the reservation. Got there 10 minutes early to hear that “sorry for whoever told you we honor these reservations but we don’t and your wait time is going to be about 40 minutes.” Which then we waited longer, and appetizers & meals took forever to come out.
When we arrived, social distancing was good but by time we left, they had placed people in the booth next to us and social distancing practices were not as good.
Other than that, we were seated quickly, the waitress was great and checked on us just the right amount of times.
They never acknowledged my reservation so I didn’t get the points. I tried several times to explain. We were seated at 7:15 and didn’t get served until almost an hour later. Extremely poor service.
We did not find out the restaurant was out of the ordered meal for my daughter until we all had our meals brought out. How fair is to a child to have the rest of the family have their food, and not the child's, then put her on the spot to quickly order another entree . Someone should have communicated that right away. Management never presented themselves to accommodate the situation, and the side order that was finally brought out to her could have been given to her instead of us being charged for them. This is the second we've been disappointed by slow service as well.
Enjoyed the two-wing Tuesday special which included 10 snack wings. Delicious!! The service was excellent!
birthday gathering... friendly server but slow service and food orders all wrong... nothing served together... got everything piece by piece...
no one had drinks all at same time... couldn't toast! lol
Buffalo Wild Wings - Holland does offer delivery in partnership with Uber Eats. Buffalo Wild Wings - Holland also offers takeout which you can order by calling the restaurant at (616) 399-9461.
Buffalo Wild Wings - Holland is rated 3.8 stars by 8 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.