Buchanans Steak & Seafood

4.2
77 Reviews
CAN$30 and under
Steakhouse
Dig in to a hand-cut steak, charbroiled to your liking!



A blend of modern steakhouse and chic lounge. The menu highlights crispy calamari, lobster dip and Buchanans's French onion soup to start. This home-grown restaurant offers an appealing selection of hand-cut steaks charbroiled to your liking, tasty seafood, pasta, fresh salads, handhelds and more local favourites. Dinner $18 - $33. Cooked to order breakfasts.



Complimentary customer on-site parking. Enjoy dinner then walk to Fallsview Casino or the new Entertainment Complex. Located at the DoubleTree Resort on Stanley Avenue.



Event space for up to 250 guests.



Health & Safety measures in effect.


Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Contact tracing information collected
What 77 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on all time ratings
4.1
food
4.3
service
4.0
ambience
4.0
value
Noise · Quiet
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
Sort by
Filters
J
John
1 review
Dined 5 days ago
Overall5food5service5ambience5

I would strongly recommend this restaurant! Service didn’t just come with a smile! It was my first experience at this venue, my decision to try Buchanan’s was based off of all the reviews l read and in my opinion l am a complainer and very vocal about poor service. The reviews were spot on! Lise our server combined her expertise and compassion for what she does and focused on giving us the best experience she could! I believe in Jerry Mcquire the catch phase is “she had me at hello” . What more can l say! Thank-you for making our anniversary dinner extraordinary! Thank you also to Ahmed as well for putting his personal touch in as well!

KL
KenL
Toronto
3 reviews
Dined on December 30, 2019
Overall3food3service4ambience4

Good service, my only issue is I was not given the option to order my angus burger medium rare, they just cooked it the way they wanted, we’ll done. Which almost ruined it for us. People were great though and everything else was good.

Buchanans Steak & Seafood
Responded on November 10, 2020

Thanks for the review, we appreciate your feedback. Locally for the past several years, health and safety organizations have been mandating not to offer medium rare - here is a quote from their site: "When it comes to cooking ground beef, 165 F means well-done. That means that you should never see any pink in the middle of your burger. That's right, the days when it was safe to eat a medium-rare hamburger are sadly behind us."

Report
A
Alexa
Toronto
1 review
Dined on December 12, 2019
Overall5food5service5ambience5

We had a great dinner ! My husband both enjoyed our steak dinner- had the Sirloin steak and he had the Ribeye. The Server is very attentive and very friendly and she definite needs to be complemented.
The Spicy Chicken as appetizer is delicious and the the Sticky Toffe Creme Brûlée was fantastic!
We will definitely come back.

Definitely coming back!

Buchanans Steak & Seafood
Responded on November 10, 2020

Looking forward to welcoming you back when we re-open for dinner.

Report
BM
BrianM
1 review
Dined on November 3, 2019
Overall5food5service5ambience5

We searched online and was very happy with everything. Love the look of restaurant and hotel.

NS
NatalieS
Toronto
1 review
Dined on November 2, 2019
Overall1food1service1ambience1

This was the worst dining experience we have ever experienced in the falls. The food was horrible, reheated beyond belief and dry.. wow dry doesn't even cut it. The waitress was like dealing with a wet mop. Extremely disappointed in every area of our dining experience. the waitress never came back to ask if we wanted drink refills, never came back to see how our food was ( as we would of politely told her). Unfortunately i would not recommend this place to anyone.

Buchanans Steak & Seafood
Responded on November 10, 2020

We regret to learn of your experience, what you describe is not typical and I apologize. When dining out returns to normal, we look forward to the opportunity of restoring your faith. The shut down has allowed us to revisit everything we do and improve.

Report
WA
WumiA
1 review
Dined on October 19, 2019
Overall5food5service5ambience4

Food was delicious. I honestly didnt expect it to tastes so good. We got the Rib steak and a chicken breast with shrimp dinner. Was really good. The veggies were awsome and tasted great as well.

JF
JeffF
New England
2 reviews
Dined on September 18, 2019
Overall5food5service5ambience5

Excellent service and food. Quiet evening at the restaurant and waitress was very attentive and personable

MR
vipMikeR
Nashville
15 reviews
Dined on September 14, 2019
Overall4food3service4ambience3

Well, I booked this for lunch after reading the reviews. I thought that we needed reservations for this place but, we were the only ones there from start to finish. Not a bad thing. I also didn't realize that this place is in a hotel, which I'm not really a fan of hotel restaurants. The food was good for lunch and our waitress was really cool and helpful. Our view was interesting to say the least. We watched several people kicking back 24's and smoking fatty's. The best part was watching a, um, lady twerking in a window of the hotel across the street. Straight up free entertainment that was not anticipated and lightened my day.

BP
BarryP
1 review
Dined on September 12, 2019
Overall5food5service5ambience5

We had a fantastic meal and experience. The waitress was prompt but allowed us to enjoy our time there without interruptions.
Both good and wine were outstanding

OT
OpenTable Diner
Toronto
1 review
Dined on August 27, 2019
Overall4food4service3ambience3

It was okay just the layout was not as impressive as the pictures portray but the food was good and the service was satisfactory

P
Peterd
1 review
Dined on August 24, 2019
Overall5food4service2ambience4

Food was very good. Waitress got my wife's order wrong twice. We asked to sud the rapini for mashed potatoes, when the food came it had the rapini on it. We mentioned it to the waitress, she went back to the kitchen and brought out roast potatoes. We mentioned it her as we were paying the bill but she didn't seem to care.

LE
LarissaE
Toronto
1 review
Dined on August 24, 2019
Overall5food4service4ambience5

Took my family here for my father's birthday. We had a great time and our server was great. Majority of us ordered steak and it was delicious. We liked how quiet it was and a good distance from the falls that we could enjoy a nice quiet family meal together.

JC
JoelC
Philadelphia
1 review
Dined on August 19, 2019
Overall5food4service4ambience5

Food was excellent. Service the same, very inviting atmosphere. Would definitely dine here again.

VF
VinceF
Toronto
2 reviews
Dined on August 2, 2019
Overall3food3service4ambience4

There were 4 of us and there was hardly anyone there but we were seated at a single table that was quite small for the for of us when we could have been seated at a larger table since there were few people there. My steak was fine but the small bowl of juice/gravey was salty. I also ordered the sautéed mushrooms, and they were very garlicky, lobster tail was fine and the other steak was fine also. We also had two salmon dinners and they were both very dry, with no tartar sauce for the fish. The starters we ordered were fine and the slice of chocolate Birthday cake was very good, and the piano player was good.

Buchanans Steak & Seafood
Responded on November 10, 2020

We look forward to welcoming you back once we reopen for dinner. The table choice seems quiet odd and I apologize for same. Frank the piano player will be back, stay tuned to better days ahead.

Report
D
Dredly
Toronto
11 reviews
Dined on July 26, 2019
Overall3food3service3ambience4

Service not quite up to fine dining standard. Server's demeanour sent the message that she didn't want to be working. Food was ok, acceptable but not great. Kitchen was very helpful in accomdatiing food sensitivity. Prices are on high end.

Buchanans Steak & Seafood
Responded on November 10, 2020

We regret to learn of the poor impression made. Never our intent to come across so poorly. When the shut down, we are now reviewing everything we do to improve.

Report
OT
OpenTable Diner
New York Area
1 review
Dined on July 20, 2019
Overall5food5service5ambience5

It was a great place to have a great dinner meal. Staff was friendly food was amazing. Drinks were amazing. I am from New York so I had no idea where to eat but I would definitely come back, the steak was great and they cooked it exactly how i had asked for.

OT
OpenTable Diner
Toronto
1 review
Dined on July 17, 2019
Overall5food5service5ambience5

We had an awesome meal and our waiter Manu was great. We will definitely be back visiting Niagara Falls and dining at Buchanans.😊

MS
MargaretS
1 review
Dined on July 16, 2019
Overall5food5service5ambience5

Raj was our server for my husband's 70th and my daughter's35th birthday. He was great with all thekids.
I have already recommended it to people. We will be back!

SU
SUNNY
1 review
Dined on July 9, 2019
Overall3food3service3ambience3

Given the competition in the area I would say there are definitely better places to go!

NG
NiagaraGals
Toronto
5 reviews
Dined on July 6, 2019
Overall5food5service5ambience4

Great meal for the price and not too busy or loud. Will definitely go back!

LC
LydiaC
1 review
Dined on July 6, 2019
Overall5food5service5ambience5

The duck was amazing, melt in your mouth. As was the steak and lobster. Service was very friendly and fast, definitely made for an amazing anniversary dinner.

OT
OpenTable Diner
Toronto
1 review
Dined on June 27, 2019
Overall1food1service3ambience1

I’ve managed a keg steakhouse and a ruths Chris, this was absolutely horrible. From old olives being used for our martinis, to the server saying it should say in the menu, when we asked questions of certain foods. (Terrible), with our baked potatoes, we were given sour cream in takeout containers, meanwhile we were eating in the restaurant? I would be embarrassed to be an owner of a doubletree hotel with a joke of a restaurant in house, just embarrassing. A cafeteria basically , I wouldn’t go again for free.

Buchanans Steak & Seafood
Responded on November 10, 2020

Yikes, we are embarrassed with what you describe. Not typical. Pre - pandemic, nothing should have gone out in a take out container - now post pandemic, it is the new single serve norm. The server clearly needed more training and should not have been on the floor unassisted. We hope when next in Niagara, and we are reopened for dinner, you will give us another chance. Clearly your experience in the industry makes your feedback very valuable to us.

Report
IS
IrinaS
1 review
Dined on June 7, 2019
Overall5food4service5ambience5

Everything was very good, stuff very accommodating, food tasty and nicely served. The only thing that was not up to a standard was French onion soup, wouldn’t recommend it, everything else - go did it!

AF
AshleyF
1 review
Dined on June 4, 2019
Overall5food5service5ambience5

We went for a late dinner around 7pm! Had a beautiful table and awesome waitress! Our drinks and food were amazing and came pretty fast! It was very nice and calming in there not to much noise at all! Perfect “date night” type setting while on vacation!

PW
PatW
Toronto
1 review
Dined on May 25, 2019
Overall5food5service5ambience5

Second time dining here. Absolutely a great choice. Food good, service awesome, reasonably priced.

OT
OpenTable Diner
Toronto
1 review
Dined on May 4, 2019
Overall5food5service5ambience4

Attached to the Doubletree hotel, we were very pleasantly surprised by the quality of the food at Buchanan’s. I had the chicken and shrimp dish (I think it was Cajun chicken). Chicken was good, the shrimp was great, but the flavour that really stood out for me (very surprisingly) was the lentils. I don’t even like lentils (normally), but these were absolutely fantastic. My dining companion had the vegetarian ravioli. It was also wonderfully flavoured and presented well. Restaurant was clean and modern. The only slight negative if you’re looking for fine dining is that the other patrons were standard hotel diners (ie just down from their rooms for a bite to eat, although everyone was quite friendly). Great place - surprisingly unique flavours (not anything run-of-the-mill like Kelsey’s or Outback)

L
vipLongballjb
Philadelphia
28 reviews
Dined on April 16, 2019
Overall3food3service3ambience3

We went for breakfast and the menu was rather small. The place was empty but our food still came out cold. The food was good but would have been better hot.

C
Creview
1 review
Dined on April 6, 2019
Overall4food5service3ambience4

2nd visit and my partner had the striploin. So tender, a bit on the rare side but it tasted so good. I had the beef penne which was again...so tasty. Live guitar was a nice touch. Service was pretty good, just forgot to bring wine once. Service staff need a bit of training on restaurant character. Friendly enough, but just a bit rough on the edges. I would return.

s
sd42retired
Cleveland
5 reviews
Dined on April 6, 2019
Overall5food5service5ambience5

We had a very nice dinner at Buchanan’s. The menu has a nice variety to pick from. The service was good, the meals came out quickly, and the food was excellent. The restaurant has a very relaxing atmosphere. We will definitely go back.

l
lesleys
Toronto
2 reviews
Dined on March 7, 2019
Overall2food2service3ambience2

Average at best, lobster dip for appetizer tasted of red pepper and pitta was deep fried so taste of cooked oil, very unappetizing. Steak was over cooked, food not exactly hot, peppercorn sauce had no peppercorns in it, vey disappointed

OT
vipOpenTable Diner
Orlando
10 reviews
Dined on March 2, 2019
Overall1food1service1ambience1

Terrible. Steak prepared incorrectly... TWICE (once after being returned the first time). Will never return.

T
Toma53
Toronto
4 reviews
Dined on March 2, 2019
Overall5food5service5ambience5

We arrived a little early but were seated without problem
Had a leisurely drink without being rushed to order our dinner

Appetizers were excellent
Lobster dip and pita and crispy spicy chicken -delish !

Seafood pasta and an angus steak were delicious

Portions were excellent - quality excellent as well
Reasonably priced - wonderfully satisfied

JL
JacelynL
1 review
Dined on February 16, 2019
Overall5food5service5ambience5

Great service and great manager. We had a great dinner and the jazz player was fab!

NB
NicoleB
Toronto
4 reviews
Dined on January 30, 2019
Overall5food5service5ambience5

First time and we will be back. Beautiful location, Food was amazing, not too costly and the staff are super friendly!

ML
vipMayaL
Toronto
40 reviews
Dined on January 26, 2019
Overall1food1service2ambience1

Very disappointing experience:( will never come back to this restaurant and would make sure to not recommend anyone to experience this kind of a disappointment. We came in to the restaurant and then noticed there was a wedding on the same floor as our restaurant.
We were four people and ordered our food appetizers and main courses. Our waiter that brought the wine could not even open the wine bottle. Our friend helped her to twist the cup. Each one of us ordered meat dish. Rack of lamb , T-bone steak and two fillet mignon. The rack of lamb came it was fine, the fillet mignon we ordered medium and it came rare in the middle for both of them then we asked to cook it a bit more. Our waiter said they will bring a completely new one. We had been waiting for the fillet mignon for over 45 minutes the second time. It came back the same as the old one, and it looked like someone was eating from it. We were so disappointed that we asked for the manger and we lost our appetite after the tbone came back fixed.
Both of my friends were devastated of this kind of experience that a restaurant offers to guests at Double Tree hotel. We asked to remove all the food from our bill since it was very disappointed experience. There was an hour a part between the t-bone and rack of lamb and both fillet mignon were never came back properly. It was very embarrassing experience in front of our family friends. That we had to make reservation at another place to eat dinner in a decent restaurant that can serve guests appropriately and not fool them.

j
jaylo389
Toronto
4 reviews
Dined on January 24, 2019
Overall4food4service4ambience3

I had the duck. It was very tender and tasty . Waitress was very friendly .

D
Debbie
Pittsburgh
30 reviews
Dined on January 12, 2019
Overall4food4service4ambience4

Food was good, nice atmosphere, not crowded. Our special request on open table wa as celebrating birthday, and they did not acknowledge that, or offer any treat, dessert, and most restaurants do.

k
karenw
Toronto
19 reviews
Dined on January 10, 2019
Overall5food4service5ambience5

Excellent evening.

Report
NR
NormaR
Toronto
1 review
Dined on January 5, 2019
Overall5food4service5ambience5

Buchanan's was fabulous! They catered to our every need ensuring that my sister"s very special birthday was memorable. Ahmed was especially accommodating with the additional people being added to the reservation and cutting and serving the cake. Thank you also to the pianist and the servers! Superb overall!

CN
CNDY
Toronto
1 review
Dined on December 29, 2018
Overall5food4service4ambience5

Nice and quiet place with great food at reasonable price to take your significant other on a date.

FAQs

Buchanans Steak & Seafood does offer delivery in partnership with Skip The Dishes. Buchanans Steak & Seafood also offers takeout which you can order by calling the restaurant at (905) 353-4111.

Buchanans Steak & Seafood is rated 4.2 stars by 77 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.