From Buca's delicious, Italian cuisine to the fun and festive atmosphere, we know how to have a good time! Our dishes are served family-style, meant to be shared by everyone at the table. We can accommodate any event or budget, from business occasions to casual family affairs.View Private Dining Details
Made a reservation for our family on the 18th. We were quickly seated after checking in a few minutes early with the hostess. We walked back to an empty part of the restaurant and the server for that section was standing by the entry way of the room. I never caught her name, but she rudely began to complain to the hostess about seating her, saying she did not want tables in 3 rooms, and said she was so annoyed that she had to have another table, and wanted to be “done.” I was horrified we had not even sat down at our table yet, and had to stand in front of someone who was supposed to take care of us. I’ve worked in the restaurant industry for over a decade and could never imagine treating a guest that way. I did not sit down at the table and instead waited for this server to return, and when she did, I just asked if we could talk to her manager. I explained that I did not want to cause inconvenience to someone who so blatantly made clear to me she did not want to wait on us. I asked to be moved to a different section. While the manager offered no apology, he did get us another server. Our server, Ariah, was more than wonderful. I can’t begin to explain the recourse she did, and how great she made our experience. From being ready to walk out of the restaurant, we enjoyed every minute thereafter because of her. I cannot thank her enough for her hospitality and I hope that you will please send along our appreciation to her. She was so personable, friendly, and truly took amazing care of us. We thanked the manager we spoke with on our way out, and appreciated that he accommodated the change in servers.
We hadn't been to Buca for a few years, and decided to give it a try. We can only say it was OK. Nothing wrong with the food, but it is nothing special and a bit pricey for nothing special. Service was slow, and our server made sure we knew how flustered she was, and implied it wasn't her fault. Regardless, really slow service.
Three different sizes of many wines are available. My husband and I chose the middle size - 9 oz, assuming we could share it. On the menu, this size is indicated with a carafe, but we instead got one glass of wine. It seemed a bit short of 9 oz, but we simply asked for an empty wine glass so we could split it. Our flustered server brought us another glass of wine. Fine - we drank it. Buca could improve their wine menu to be more representative of what you actually receive.
Food good. Cold air blowing on us the entire time in the winter! Waiter did not ask us about dessert. Seats in booth had tape covering tear in casing and foam was beyond its time.
Pretty expensive since you order meals for 3 or more diners (family style). The two of us dropped a hundo even with a $20 coupon. But leftovers heat up well. Decent service.
My reservation was for 7:15, I arrived and checked in about 6:30. After I had checked in with the hostess, there were several other parties that arrived after me without reservations, these people were told 45 minutes by the manager. It was 7:15 and I approached the manager about being seated and he told me that they were clearing tables and it would be a minute. I accepted that until the parties that arrived after my party of 2 were seated before me. I was frustrated and questioned the manager as to why they were seated first and he did not have an answer but replied again that it would be a minute. By 7:30ish we were finally seated. I have never had this issue before at this location, although the african American gentleman who was the manager seemed to be disinterested in the fact that I had taken the time to make a reservation instead of having to stand around as I did. I will continue to go to this location but will not tolerate the dismissive attitude of this manager again. Please note that I suggested the managers ethnicity only to make people aware of who he was exactly in case the upper management would happen to see this review. If I would have known his name I would have listed it ILO pointing out his ethnicity.
Took my parents out to a Friday night dinner- they don’t get to go often. We were seated in a room with lots of yelling , crying kids. Very disappointed....
First time going. Food sizes were very big. Had plenty of leftovers for the next few days. Food tasted great and the service was good too. Only thing is they ran out of the drink my date wanted but wasn't a big deal. Will go back again soon.
Very happy with the service.
Reservation at 7 pm, but didn't get seated until 7:20. Sat at table for several minutes with little or no service. Crowded and understaffed. Got better as time went along.
Not only was the food amazing but the service was beyond what I would expect! Great job!