Buca di Beppo - Universal City

4.3
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730 Reviews
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$30 and under
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Italian
Craving authentic Italian food in Los Angeles, CA? Look no further! Book your reservation today with Buca di Beppo Universal City, the Italian restaurant known for traditional pastas in homemade sauces, specialty pastas, mouthwatering entrees and fresh-made breads, salads and pizza. Favorites include Baked Ziti, Chicken Parmigiana, Lasagna, Spicy Chicken Rigatoni and Shrimp Fra Diavolo with dishes served family-style; Small feeds 3 and Large feeds 6. But leave room for dessert! Cannolis stuffed to order, homemade Cheesecake and artisan Gelato aren’t to be missed. Whether you’re catching a movie at New Universal Cinema or spending the day taking tours at Universal Studios Hollywood, Buca’s the perfect place couples, families and groups to enjoy lunch or dinner or celebrate a special occasion for parties both small and large. Can’t join us at our table? Call ahead or order online for To Go or delivery. Catering also available.
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What 730 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.4
food
4.4
service
4.2
ambience
4.0
value
Noise · Moderate
100% of people would recommend it to a friend
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K
1 review
Dined 2 days ago
Overall5food5service5ambience3

Very friendly hated the stairs being that i wore heels

OT
1 review
Dined on February 9, 2020
Overall5food5service5ambience5

Great food..

Buca di Beppo - Universal City
Responded 3 days ago

Thank you! We look forward to welcoming you back to Buca di Beppo soon!

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RS
Central Coast
1 review
Dined on February 3, 2020
Overall4food3service4ambience4

Not enough meat, mostly pasta for the price. Disappointed. On that part.☹️

Buca di Beppo - Universal City
Responded on February 6, 2020

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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MG
1 review
Dined on January 31, 2020
Overall5food5service5ambience5

Service was great! Manny was awesome. They were ready and handled our large group with ease and great hospitality! Thanks Bucca!

Buca di Beppo - Universal City
Responded on February 5, 2020

Thank you! We look forward to welcoming you back to Buca di Beppo soon!

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OT
Los Angeles
19 reviews
Dined on January 24, 2020
Overall5food5service5ambience5

Birthday celebration was handled nicely. Fun and attentive staff. Love this place and the kitchen table is like being part of the family!!!

Buca di Beppo - Universal City
Responded on January 27, 2020

Thank you for choosing Buca di Beppo to celebrate your special occasion! We appreciate you sharing your experience with us and hope you visit us again soon!

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AP
Los Angeles
3 reviews
Dined on January 4, 2020
Overall1food1service3ambience1

Food was Horrible.

Buca di Beppo - Universal City
Responded on January 6, 2020

we regret to hear that your meal was not up to our usual standards. We appreciate that you have taken the time to write to us and will share this experience with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

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RA
San Francisco
3 reviews
Dined on January 2, 2020
Overall5food5service5ambience5

Reliable. Not cheap. Delicious. Good vibes.

Buca di Beppo - Universal City
Responded on January 6, 2020

Thank you! We look forward to welcoming you back to Buca di Beppo soon!

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m
Los Angeles
22 reviews
Dined on January 1, 2020
Overall4food4service5ambience4

The food was all pretty good and the service was really great. The only downside was that they would not allow us to substitute some of the meats in the salad. Otherwise, everything was good. The portions are huge and a little pricey at the end of the day. I wish they had smaller portions as my family has different tastes so it makes it hard to come to any kind of agreement on what to eat.

Buca di Beppo - Universal City
Responded on January 6, 2020

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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f
San Francisco
19 reviews
Dined on December 31, 2019
Overall5food4service4ambience4

We normally do not got out for New Years Eve this was a last minute idea. We know that Bucca Di Beppo is a good choice for high volume days like this and they are consistent We enjoyed our dinner and our server was excellent.

Buca di Beppo - Universal City
Responded on January 3, 2020

We are very happy to hear you enjoyed your visit and we hope to see you at your nearest Buca di Beppo soon!

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T
St. Louis
12 reviews
Dined on December 29, 2019
Overall5food5service5ambience5

Dinner was great and service was great. We have been to 4 different Bucca restaurants throughout the US and yours is one of the best. The booth we were seated at probably needs to be changed out, there’s a huge sinking section and it’s one of the more secluded booths near the kitchen. It was pretty uncomfortable.

Buca di Beppo - Universal City
Responded on January 2, 2020

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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OT
1 review
Dined on December 27, 2019
Overall5food5service5ambience5

It was my moms b day and I was in charge of getting the reservations. I was just going to call in but decided to try out the app. I was skeptical on using the open table app but I tried it anyways. Well, it was awesome. So easy to use and when I showed up to the restaurant and checked it I literally waited about 30 seconds and they told me the table was ready. Best experience ever.

OT
Los Angeles
1 review
Dined on December 27, 2019
Overall1food2service1ambience1

Had to wait a long time to be seated with reservation, I attentive staff, bad overall experience

Buca di Beppo - Universal City
Responded on January 6, 2020

We are sorry to hear you had an unsatisfactory experience and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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MH
Los Angeles
13 reviews
Dined on December 24, 2019
Overall4food4service4ambience4

I made dinner reservations for Christmas Eve for the family. We arrived a few minutes early but were seated almost immediately. The portions are big and the food is served family style. The chicken parmigiana and spaghetti marinara are good and what you would expect from a chain restaurant. The bruschetta appetizer on the other hand is not something I would order again. Overall, it was a good experience, and I would definitely consider coming back the next time we visit Universal Studios/Citywalk.

Buca di Beppo - Universal City
Responded on December 27, 2019

We are happy to hear how much you enjoy dining with us at Buca di Beppo! We look forward to welcoming you back again soon!

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L
Los Angeles
4 reviews
Dined on November 28, 2019
Overall5food5service5ambience5

Thanksgiving Feast was great!

Buca di Beppo - Universal City
Responded on December 1, 2019

Thank you! We look forward to welcoming you back to Buca di Beppo soon!

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P
1 review
Dined on November 28, 2019
Overall5food5service4ambience4

We visited Buca di Beppo for Thanksgiving and it was a great meal. It was also an excellent deal and the food was delicious.

Buca di Beppo - Universal City
Responded on December 1, 2019

We are happy to hear how much you enjoyed your meal with us! We look forward to welcoming you back again soon.

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K
Los Angeles
10 reviews
Dined on November 9, 2019
Overall5food4service5ambience5

Second year on a row we’ve celebrated our daughter’s birthday there, and they always treat her special. Great place (and price) for a party after a day at universal Hollywood.

Buca di Beppo - Universal City
Responded on November 12, 2019

Thank you for choosing Buca di Beppo to celebrate your special occasion! We appreciate you sharing your experience with us and hope you visit us again soon!

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OT
Orange County
1 review
Dined on November 8, 2019
Overall1food5service1ambience3

Service was horrible and couldn't get anyone's attention. Dinner lasted longer than we liked. The food is always good but the service makes it a complete experience.

Buca di Beppo - Universal City
Responded on November 11, 2019

Our service should have been much better than what you received. Please know that we will address this with our team and will do our best to make this an isolated experience. Thank you for taking the time to leave us your feedback!

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OT
New England
1 review
Dined on October 27, 2019
Overall3food4service3ambience4

We went for my grandson’s birthday and not only did I noted this on my reservation but also made the waiter aware. Yet he had to be reminded at the end of our meal which ruined the surprise effect.

Buca di Beppo - Universal City
Responded on November 2, 2019

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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OT
San Francisco
1 review
Dined on October 25, 2019
Overall5food5service5ambience5

Celebrated my sisters birthday. The food, service and overall experience was amazing.

Buca di Beppo - Universal City
Responded on October 31, 2019

Thanks for the rave review and for choosing Buca di Beppo to celebrate such a special occasion! We appreciate you sharing your experience with us and hope you visit us again soon!

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HG
Orange County
39 reviews
Dined on October 9, 2019
Overall5food5service5ambience5

Everything was great. Love the large portions they give. Their bread is to die for.

Buca di Beppo - Universal City
Responded on October 12, 2019

We are happy to hear how much you enjoy dining with us at Buca di Beppo! We look forward to welcoming you back again soon!

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LQ
Palm Springs
35 reviews
Dined on September 29, 2019
Overall4food4service3ambience3

This reservation was for a Friday evening. VERY busy—reservations are suggested to avoid 30-45 wait. The place was packed and, unfortunately, our party of five felt rushed. We were asked if we would like drinks and at the same time asked if we were ready to order. All the food (appetizers, salads, entrees) came out at the same time. It was obvious they were trying to get people in, get people out. The good: food was delicious and the wait staff worked hard.

Buca di Beppo - Universal City
Responded on October 1, 2019

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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R
Los Angeles
45 reviews
Dined on September 29, 2019
Overall4food4service4ambience4

Decent food, very good service, and reasonably priced. This Buca was a lot quieter than most, which was an unexpected and pleasant surprise being at Universal City Walk. It was a nice respite from all the hustle and bustle of the area: just to have some decent food in a peaceful atmosphere and then go back out and have some fun!

Buca di Beppo - Universal City
Responded on October 2, 2019

We are very happy to hear you enjoyed your visit and we hope to see you at your nearest Buca di Beppo soon!

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NP
1 review
Dined on September 21, 2019
Overall5food5service5ambience5

It was great, the server Albert was terrific and best of all someone paid for our dinner.
Thank you Jonathan for paying for our dinner. May God give you more so you could keep on sharing with other. Beautiful gesture of his part. GREAT PLACE!

Buca di Beppo - Universal City
Responded on September 24, 2019

Thank you, Nina, for that glowing review. We are happy to hear you had a blast with our famiglia! Come back to see us again soon!

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DD
Los Angeles
2 reviews
Dined on September 14, 2019
Overall5food5service5ambience5

Great food, great service, great fun !! Celebrated a birthday there, definitely be returning .

Buca di Beppo - Universal City
Responded on September 17, 2019

Thanks, Donna, for the rave review and for choosing Buca di Beppo to celebrate such a special occasion! We appreciate you sharing your experience with us and hope you visit us again soon!

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C
Los Angeles
3 reviews
Dined on September 13, 2019
Overall5food5service5ambience5

Great everything!!

Buca di Beppo - Universal City
Responded on September 16, 2019

Thank you, Colette! We look forward to welcoming you back to Buca di Beppo soon!

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DS
Los Angeles
4 reviews
Dined on July 27, 2019
Overall5food5service5ambience5

Our server Sidney was fabulous. My Daughter has an allergy to wheat and Sidney went out of her way to make sure everything was taken care of with the kitchen.

Buca di Beppo - Universal City
Responded on July 30, 2019

Thank you! We look forward to welcoming you back to Buca di Beppo soon!

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C
Los Angeles
3 reviews
Dined on July 24, 2019
Overall3food4service2ambience5

Reserved a table through Open Table but was still made to wait about 20mins. Food was ok but took too long! Around 45-50mins. And when we asked the waitress she basically said she’ll check and then hid inside for like 20mins and didn’t show herself until the food came out. Then even when she can see we were all visibly upset, there was no apologies or any effort to appease. Sad customer service.

Buca di Beppo - Universal City
Responded on July 29, 2019

Our service should have been much better than what you received. Please know that we will address this with our team and will do our best to make this an isolated experience. Thank you for taking the time to leave us your feedback!

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OT
Los Angeles
1 review
Dined on July 6, 2019
Overall5food5service5ambience4

Had a good dinner with family and friends.
Great service

Buca di Beppo - Universal City
Responded on July 9, 2019

We are so glad you had such a great time with us. We look forward to seeing you back soon!

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DP
1 review
Dined on June 14, 2019
Overall1food1service3ambience1

They successfully we able to sit a large group of people and provided an acceptable and patient service. We did not expect much. However, the food was very disappointing. The salad we had was great, but the pasta dishes were flavorless, and the deserts were overly sweet with a strange soapy taste. They also provide an unexpected photography service which seemed disruptive and unrelated to a dining experience.

In the case that anyone falls into a conundrum similar to my own: when choosing between this and an airport food court, I'd choose the latter.

OT
San Francisco
3 reviews
Dined on June 7, 2019
Overall2food2service2ambience3

Server ignored our request for appetizer to come out the same time as entree. Food was hard dry. Needed the server, no one came to check up on us after the food arrived. Had to go looking for the server. Food was not hard, dry and now cold. Waste of my money, will not be returning.

OT
1 review
Dined on May 12, 2019
Overall3food2service4ambience3

The service was great. Anytime there was something wrong, they were here to help. However, the food wasn’t the best. It’s not rich in flavor and it wasn’t hot.

OT
1 review
Dined on April 6, 2019
Overall2food3service2ambience3

Hostess didn’t seem like she liked her job.. not one smile

EM
Los Angeles
3 reviews
Dined on April 5, 2019
Overall1food3service1ambience3

We went for my daughter’s 8th birthday. (I mentioned the birthday in my notes on Open Table reservation).

They did not sing to her or even acknowledge her birthday. In fact, they didn’t even ask us if we wanted dessert and just brought us the check.

My wife wanted to bring it up and complain but I told her it wasn’t worth it because my daughter would just get her feelings hurt.

DG
Las Vegas
4 reviews
Dined on April 4, 2019
Overall4food3service4ambience5

Overall the food is good. It seems like the portions are far to large and honestly it is extremely overpriced.

m
Los Angeles
48 reviews
Dined on March 31, 2019
Overall3food5service3ambience3

I went to celebrate my birthday it was mentioned when me made the reservation when we got there i mentioned to the hostess it was my birthday and i told the waiter very disappointing nothing was done to celebrate

D
Hawaii
1 review
Dined on March 22, 2019
Overall5food5service2ambience4

Server paid very little attention to me, after about 15 minutes sitting in a jout and waiting I was ready to walk out. Server did not give name or greet me when he walked up to the table. I had taken my sister with me for a day out and it was practically ruined. Hence I dis not give the server a tip. He did not act very professional. Terrible service great food.

OT
1 review
Dined on March 3, 2019
Overall5food5service4ambience5

I made a reservation for quite a large group...about 23 of us and I had to change the reservation to a slightly earlier time the day of and the restaurant was quite accommodating. The food was good, the service was ok and we were happy overall.

L
Orange County
27 reviews
Dined on January 20, 2019
Overall4food4service5ambience5

Penne a la vodka was bland & chicken Marsala not quite as flavorful as usual / everything else was excellent including service and the very cool Pope Room
Universal parking can be expensive if you stay a couple hours, even with validation

OT
Los Angeles
1 review
Dined on January 13, 2019
Overall5food5service5ambience5

Very attentive service.

DH
1 review
Dined on December 28, 2018
Overall1food1service1ambience1

My family pretty much thinks our server was high, she spilt half of our wine bottle on the table. They brought a large dish to us instead of a small one and then after picking at decided to take the dish back and give it to a different table...

Also the waitress swore they had no lasagna and we walked out to through the kitchen as the chef was preparing three plates of lasagna.

Worst experience ever.

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