The restaurant seemed understaffed, and had trouble getting us seated on time. Food was great as usual, and I attribute the challenges they seemed to have with holiday rush, and won’t hesitate to go back for another meal.
The food is always great and the service is typically very good. Been here many times and it seems that we are always sitting next to a large group. Then it makes it difficult to have a conversation with your party without screaming and it takes away from the service at the table.
If you are going with a group it is an amazing place though. Always have had a good time even with the loud atmosphere.
We go to Buca’s because it’s easy & we aren’t terribly familiar with the area. I always make excuses for it, but no more. We had a 7:30 reservation & arrived at about 7:20. There was no one else in the lobby when we checked in but it quickly filled up with other diners who had reservations. It took us at least 20 minutes to be seated, due largely in part to the hostesses incompetence. Mass confusion is the best way to describe it. Without going into too much detail about our night...slow to be seated, slow to get drinks, slow to take our order, below average & over priced food. I’m not doing it anymore. I’ll find somewhere else to spend my money.
Our waitress was great, the service took too long... the restaurant was a zoo and too loud.. and then they tried to clAim we didn't honor our reservation... we were there.
It wasn't a good experience
This is my sons favorite restaurant so we have to come back
We were seated an hour after our reservation time. They were busy, but still what’s the point of having a reservation? The crazy thing is almost all of the section we sat in was empty when we were seated and barely anyone was leaving as we waited. They were either terribly fort staffed or just doing a poor job running the restaurant. Food was meh. We were seated an hour after our reservation time. They were busy, but still what’s the point of having a reservation? The crazy thing is almost all of the section we sat in was empty when we were seated and barely anyone was leaving as we waited. They were either terribly fort staffed or just doing a poor job running the restaurant. Food was meh.
This was where my husband and I had our first date. We go back when we can but it holds a very special place in our lives in December.
Never going again, and very dissappointed. We got a Cesar salad, which was great, some meat balls, that were edible but were served in a bland canned sauce, and then we got a pasta. It was so bad, i asked for the check right away, because I didn’t know how to tell the waitress that the pasta was unedible and terrible. The noodles were gummy, the sauce was sour and watery, and the chicken was boiled and bland too. I really wanted to like it, but it was bad. Our server was sweet, but don’t eat here.
We decided to eat here for thanksgiving dinner. We were a party of seven and were initially sat at a table for six with and extra chair hanging into the path to the kitchen. After three people came back we were moved to another table that was adequate. Since the restaurant is family style we ordered apps and salad to start. The bruschetta was served with crostini that tasted more like croutons they were so overly toasted. Also the topping being set in th glass had the unfortunate result of a bland serving of chopped tomatoes with very little else. The fried mozzarella was good. Caesar salad was good and one large bowl fed all seven of us.
I ordered entree’s at the same time. Spaghetti with meatballs, fettuccini Alfredo, chicken parm, chicken limon, and eggplant parm. We waited about 20-25 minutes after we finished apps and salad to receive our entré. It was then brought and the chicken limon had been dropped. That took another ten minutes. Needless to say by the time our meal came most people had little interest in eating as our initial food settled.
Our waitress was good and kept glasses full and checked on us. It would have been nice if she acknowledged the wait for our main meal. We took most of it home.
I was also disappointed to hear they don’t have a military discount available.
The food was great as usual however, the table was under the air vent and it freezing cold. There were large tables near us that consumed the waitresses time at the exclusion of our table.
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From Buca's delicious, Italian cuisine to the fun and festive atmosphere, we know how to have a good time! Our dishes are served family-style, meant to be shared by everyone at the table. We can accommodate any event or budget, from business occasions to casual family affairs.View Private Dining Details