This visit my family felt neglected. Service was poor. I had always wanted to give this restaurant another chance. I am not sure I will be back for a very long time. The food seems to be pricy. They often run out of minnestone soup. I don’t understand an Italian restaurant not having minestrone soup.
Had an Opentable reservation and arrived on time, but still had to wait 10 minutes even though there were several open tables. Waiter was not very attentive and once asked, “Is everything okay?” as he walked past us without even waiting for a reply as he continued to walk.
Service, a bit slow. Maybe cuz we were a larger group? Would like to see more gluten free items, like pasta especially, pizza? Or whole grain/wheat pasta.
Overall everything was decent. Thank you.
Full family dinner. Had to ask to get a server after sitting and not being even acknowledged for over 20 minutes I had to walk to the hostess as the manager was nowhere to be found and ask for a server. Another 15 minutes later we finally got a server. No manager ever came and apologized or anything. This is the 3rd time in a row this has happened and the restaurant wasn’t that busy this time.
Wow. The whole experience has gone down hill here. Terrible experience. Food was awful. What has happened to this place?!
Not an excellent place for service. We dined at 3:30 with 14 people, no one in the restaurant. Ordered appetizers first, received it after the salad was served. The kitchen was backed up, yet there was no one in the restaurant. If u are looking for reasonable service this is not the place to go.
Everyone enjoyed the meal. The pepperoni pizza was amazing. The only downside was that the cuisine was on the oily side. It wasn't as busy as we expected. The service was a bit slow, but since it was so busy, it's understandable.
Our meal came out to us over a span of 45 minutes! Absolutely ridiculous. No reason I get my pasta 45 minutes before my wife gets her chicken. Maybe for take out but not dine in
We went there on christmas night and everything was solid.
We had reservations but we had to wait an extra 25 minutes before we were seated. What is the point of the reservation. This restaurant was very disorganized, all waiters, waitresses, managers running around as if they didn't know what they were doing. After we were finally seated, we then sat at a table with no silverware or set ups. We then waited another 25 minutes before we were approached for our order. The waitress that finally noticed us was not the waitperson who was assigned to our table. That person never bothered to ask us for our order. The waitress who finally came to our rescue was the one bright star . Even so, the food was horrible -- Veal marsala with wine reduction was awful!!! Sauce was nasty and tasted like syrup.
Veal was overcooked. They brought the appetizer with the dinner.... We couldn't get ice tea because their machine was broken.... They initially brought us someone else's veal parmigiana.
Overall the worst dinig experience we have ever had anywhere!!! Very disappointing.
Buy now and send it instantly by email, or print a card to give in person.Give a Gift
From Buca's delicious, Italian cuisine to the fun and festive atmosphere, we know how to have a good time! Our dishes are served family-style, meant to be shared by everyone at the table. We can accommodate any event or budget, from business occasions to casual family affairs.View Private Dining Details