Buca di Beppo - Salt Lake City

3.3
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345 Reviews
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$30 and under
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Italian
Craving authentic Italian food in Salt Lake City, UT? Look no further! Book your reservation today with Buca di Beppo Salt Lake City, the Italian restaurant known for traditional pastas in homemade sauces, specialty pastas, mouthwatering entrees and fresh-made breads, salads and pizza. Favorites include Baked Ziti, Chicken Parmigiana, Lasagna, Spicy Chicken Rigatoni and Shrimp Fra Diavolo with dishes served family-style; Small feeds 3 and Large feeds 6. But leave room for dessert! Cannolis stuffed to order, homemade Cheesecake and artisan Gelato aren’t to be missed. Whether you’re attending events at the Rose Wagner Performing Arts Center, the nearby Salt Palace Convention Center or Gallivan Center, Buca’s warmly decorated dining and semi-private rooms are perfect for a relaxing meal, everyday dining or celebrating any occasion for parties and groups both small and large. Can’t join us at our table? Call ahead or order online for To Go or delivery. Catering also available.
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What 345 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.3based on recent ratings
3.6
food
3.7
service
3.3
ambience
3.1
value
Noise · Moderate
33% of people would recommend it to a friend
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MH
1 review
Dined 4 days ago
Overall1food3service1ambience1

I have loved Buca di Beppo in the past but our last experience has left us not wanting to go back. We made a reservation and were seated 30 min after that time. We made our order and had to wait 15 min for our drinks and then after 45 min our poor waitress came and told us the kitchen staff had forgotten to mention to her that the food we ordered was unavailable. So we ordered something quick in hopes to make it to the movie we hoped to see afterwards, but we didn't leave until well after the movie started. A group of 17 was seated at the same time as us and left well before us, my husband and I being the only ones at our table. Then the waitress told us her manager would give us 50% off to make up for the poor service, but they ended up only giving us $12 off or a $85 meal. I felt badly for the waitress she tried very hard. The sign on the door said they were hiring-I would suggest that they reduce their number of customers until the have the staff capable of serving that many people. Not to be entirely dramatic, but the experience ruined the birthday evening my husband and I had planned-first time in weeks we had a sitter and some time together. Like I said before, we will not be going back.

Buca di Beppo - Salt Lake City
Responded a day ago

Our service should have been much better than what you received. Please know that we will address this with our team and will do our best to make this an isolated experience. Thank you for taking the time to leave us your feedback!

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OT
Salt Lake City
3 reviews
Dined on November 28, 2019
Overall3food2service5ambience3

Thanksgiving dinner was barely okay but I wouldn’t go there again for it. Stick to Italian food they do that well.

Buca di Beppo - Salt Lake City
Responded on December 1, 2019

We are sorry to hear you had an unsatisfactory experience and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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GA
1 review
Dined on November 28, 2019
Overall3food3service4ambience4

The Italian food is good there. The Thanksgiving feast, not so much. The turkey and stuffing was dry. The beans were under cooked. I will not do their Thanksgiving feast again.

OT
Salt Lake City
1 review
Dined on November 28, 2019
Overall5food5service5ambience5

Food was great. Service was super duper. We left happy.

Buca di Beppo - Salt Lake City
Responded on December 1, 2019

We are very happy to hear you enjoyed your visit and we hope to see you at your nearest Buca di Beppo soon!

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OT
Chicago
7 reviews
Dined on October 18, 2019
Overall2food2service2ambience1

There was a foul smell right when you walked in the door. The service was good but the food was just decent.

Buca di Beppo - Salt Lake City
Responded on October 20, 2019

We are sorry to hear you had an unsatisfactory experience and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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JS
Salt Lake City
2 reviews
Dined on September 28, 2019
Overall2food3service2ambience2

Reservation was at 6:45. Didn’t seat us until 7:30. No waiter came to our table for another 20 min.

Buca di Beppo - Salt Lake City
Responded on October 1, 2019

Jamie, our service should have been much better than what you received. Please know that we will address this with our team and will do our best to make this an isolated experience. Thank you for taking the time to leave us your feedback!

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J
Minneapolis
16 reviews
Dined on July 15, 2019
Overall5food5service5ambience5

Great as always!!

Buca di Beppo - Salt Lake City
Responded on July 17, 2019

Jolly, we are so glad you had such a great time with us. We look forward to seeing you back soon!

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JA
Salt Lake City
6 reviews
Dined on June 27, 2019
Overall5food5service5ambience5

Perfect for a birthday celebration. Portions and HUGE!

OT
Salt Lake City
3 reviews
Dined on May 6, 2019
Overall5food5service5ambience5

The perfect place for a family gathering.

OT
Naples
9 reviews
Dined on March 30, 2019
Overall3food3service4ambience3

Place was dirty

BS
Charlotte
26 reviews
Dined on March 29, 2019
Overall3food5service5ambience5

The manager of the shift tried seating people
She literally gave up and walked away leaving patrons without answers
If not for persistency we would never have been seated
We were seated a party of 12, 35 mins after our reservation

EJ
Boise
1 review
Dined on March 29, 2019
Overall4food4service2ambience4

Food was excellent! Hostess told us we should probably call instead of using the app. Seated 20 minutes after our reservation. I think they were understaffed as we finished our salads before we received our water.

JB
San Francisco
5 reviews
Dined on March 22, 2019
Overall1food1service3ambience1

First, the dish we ordered came complete with a piece of cardboard in the food. Server immediately offered to replace the whole dish, which then came back to us seriously undercooked - chicken with a severe pink strip down the middle! They made up for it with a free dessert (which we really didn't want, but they insisted). Just not a pleasant visit. Not again.

EM
Salt Lake City
7 reviews
Dined on March 1, 2019
Overall4food4service4ambience4

The staff does not know how to give Open Table credit for a reservation. We had lunch on February 27th. The staff cancelled my reservation instead of checking me in. I went back the next day and showed them my lunch receipt. The tried to give me credit, but could not get it done. The staff needs to educated about Open Table. Frustrating !

H
Salt Lake City
1 review
Dined on February 9, 2019
Overall3food3service5ambience5

The Calamari and spicy shrimp was very oily and the oil was so much at the bottom of the dish

OT
Cincinnati
4 reviews
Dined on January 11, 2019
Overall2food3service1ambience3

Must have visited at a bad time initial server was very polite but once we received our partial food order we had to search someone down for the remaining food and finally for the check.

Wouldn’t go back there

OT
Denver
38 reviews
Dined on January 5, 2019
Overall5food4service5ambience4

We showed up a little late and yet they took very good care of the group of which we were many

OT
Salt Lake City
2 reviews
Dined on December 30, 2018
Overall1food1service1ambience1

They didn’t honor our opentable reservation. And they didn’t have any hostess to welcome guests. It appeared empty and they didn’t have staff for a table of 3.

SC
Salt Lake City
3 reviews
Dined on December 28, 2018
Overall1food1service3ambience1

Worsts dinning experience ever, booked with Open Table, and they had no ideal that we were coming even though we were the only group there for lunch. We were there for an hour and half and finally received the last dish of 4 items ordered and it was cold. One dish not made correctly but still had to pay for it. Order on app, one pizza, one chicken dish, one pasta dish. The pasta dish was the last one and it looked like it had been made ahead, frozen, thawed, and microwaved. The outside of the dish was hot and the center was cold. How do you make a pasta dish from scratch and not have the same temperature though out the whole dish. {An hour to microwave a dish of pasta and it is cold}


No manager in the build, talked with manager later by phone and he said he had no cook for lunch and the person cooking was a server/supervisor with 3 days of training that did not know how to cook.

Manager said his entire staff is less than 10 people to operate the full restaurant for lunch and dinner 7 days a week.

I believe that Buca corporate office should closed this restaurant until they can staff it with trained personally.

Be warnd if you go to this resturant.

The server got a 3 beacuse he did a good job but it did that him 10 minutes to get us 3 sodas and 1 water when we were the only table in the entire restaurant.

They were still vacuuming the floor 10 minutes after we got there and we got there at 11:15 and they open at 11:00.

MH
Salt Lake City
3 reviews
Dined on December 24, 2018
Overall3food3service3ambience4

We used to come here often, but we don’t know if we’ll be back. Prices have gone up substantially since our last visit; I can’t believe a simple green salad is $23. And there was a special “holiday” menu eliminated our favorites; I wouldn’t mind if there was a reason other than that the staff gave us (to eliminate complex dishes from the menu so the kitchen could do simple dishes faster). I’m disappointed. And at these price points, I’m much happier to spend that at finer Italian dining over chain dining.

OT
Des Moines
1 review
Dined on December 23, 2018
Overall1food1service1ambience1

There was nobody at the desk when we arrived. After waiting for several minutes, we were told that there was no reservation and we would have to wait an hour. The place was practically empty. We went elsewhere.

E
Charlotte
93 reviews
Dined on December 7, 2018
Overall5food5service5ambience5

We were so excited to get the kitchen to dine in. Were treated amazing and had great food. Lunch menu was awesome and portions the size of dinner. They were out of soup and salad though so I was a little disappointed in that.

m
Salt Lake City
20 reviews
Dined on November 22, 2018
Overall4food3service5ambience3

Terrific waiter, Justin, who worked hard. Good food - what we had. Made a reservation for 7 on Thanksgiving and they were out of turkey and gravy!! And the kitchen was slow.

Buca di Beppo - Salt Lake City
Responded on November 29, 2018

We appreciate you taking the time to write to us and are sorry to hear you did not fully enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

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KS
Salt Lake City
7 reviews
Dined on November 22, 2018
Overall1food1service1ambience2

We had a reservation for Thanksgiving at 2:30pm. Arrived at 2:24pm and were not seated until 2:55pm. We received our drinks right away, but did not get our food until 3:50pm. Our waiter had zero personality and definitely did not want to be working. When our Thanksgiving meal finally came out, most of it was cold. Very disappointing.

Buca di Beppo - Salt Lake City
Responded on November 29, 2018

Kimberly, we are truly sorry for the frustrating experience and we hope for the opportunity to learn more and try to make things right.

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LH
Charleston
1 review
Dined on November 22, 2018
Overall5food5service4ambience4

Great family-style food. Fun atmosphere.

Buca di Beppo - Salt Lake City
Responded on November 29, 2018

Thank you Laura! We hope to see you again soon!

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TB
Jackson Hole
4 reviews
Dined on November 16, 2018
Overall3food3service4ambience2

Way too hot in restsuraunt

Buca di Beppo - Salt Lake City
Responded on November 20, 2018

Tammy, we apologize for the inconvenience. We have been made aware of the situation and are currently addressing it. Thank you for bringing it to our attention again.

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L
Salt Lake City
6 reviews
Dined on October 6, 2018
Overall5food5service5ambience5

Justin was amazing, very friendly and helpful! I will definitely go back! 🙌

OT
Boise
10 reviews
Dined on July 4, 2018
Overall1food1service1ambience1

The meal was a disaster. despite that fact that the restaurant was near empty, our waiter took our order and then was no where to be found. He forgot one of our orders, and then said it would take “a few minutes” to bring it out to us. 45 minutes later we had finished the meal and still no dish. It took us another 15 minutes to track down the waiter who seemed surprised that we had never received the dish. When the check finally came, the order was still on there so we had to ask the waiter to take it off. So disappointing, and I would never ever go there again. save your money and go elsewhere.

MF
Nashville
34 reviews
Dined on June 15, 2018
Overall1food1service2ambience1

Restaurant smelled bad. My chicken on my salad was old and I had to remove it but no one even checked on us so I could tell them why.

AN
Anchorage
14 reviews
Dined on June 12, 2018
Overall1food1service1ambience1

The last time we went there the waiter disappeared for 30 min but the food was great. This time we waited at the hostess table for 5 min and no one came to seat us. With this service I’m surprised they are still in business.

J
Minneapolis
16 reviews
Dined on May 6, 2018
Overall1food2service1ambience3

After making a reservation using open table, and having my reservation confirmed, we were turned away at the restaurant for not having a reservation. We went back in and asked to speak to a manager. The manager agreed to seat us in one of the many vacant booths. The service was slow and not attentive. The food was dry and partially warm. The large salad we ordered did not come as described in the menu. I asked about it and was told they were out of a key ingredient. Had this been conveyed to us before we were served the salad, we may have selected our second choice. A miserable 2 hour dining experience and a waste of money.

f
Salt Lake City
12 reviews
Dined on April 28, 2018
Overall5food5service4ambience4

This is always a great place for a party. The food is good and plentiful (the chicken Saltimboca is the best in the land), and are waiter was energetic, sincere, and skilled at taking care of people. The decor is crazy and the atmosphere a little off-beat and fun.

SS
Salt Lake City
16 reviews
Dined on April 5, 2018
Overall5food5service5ambience5

Met family for dinner. Great service and great food (too much, but that's to go boxes are for).

JJ
1 review
Dined on April 1, 2018
Overall4food4service4ambience3

Our waiter was awesome. We did the family style, I would highly recommend the chicken Saltimbocca, it was delicious, Our favorite. The Lasagne was also great. We didn't love the salad, it was too oily.

OT
Chicago
1 review
Dined on March 29, 2018
Overall1food1service4ambience1

The restaurant was dingy and smelled dirty. The food was terrible. Soggy chicken parm and under cooked on the inside.

P
Denver
18 reviews
Dined on March 25, 2018
Overall3food5service2ambience3

We might have caught them on an off night but the service was slower than we are used to at Bucas in other cities. There seemed to be a lack of experience with the restaurant, offerings and abilities. However, the food was exactly what we expected and didn't disappoint. We were there for a working business meal so we absorbed the time element just fine.

LP
Vancouver
4 reviews
Dined on February 14, 2018
Overall1food1service4ambience2

We came in on Valentines Day for a business dinner I was hosting for my team. It wasn't very busy but we were told that the kitchen was backed up and it best we don't request anything different from what was listed on the menu. Our drinks took a while, beer was flat, mushroom appetizer came with mains and wasn't cooked. Food took longer than it should have. Our server did the absolute best he could with what he had to work with and I felt for him, and his efforts. The idea here for me was to make a good impression as it was the only team dinner we had whilst in SLC. The cab driver sent us here. I would not recommend this place. It's dark and seems dingy and dusty, although the food is alright, I have had much better Italian cuisine for the same dollars. Skip this place, I owe my group a re-do unfortunately.

KW
Salt Lake City
1 review
Dined on February 14, 2018
Overall2food2service2ambience4

We arrived for our reservation on Valentine's Day at 7:00 and were seated quickly. There were several open tables in our area. After waiting a while to be greeted by our server, he informed us that food would be delayed because the kitchen was backed up. He brought our drinks and caprese salad, but didn't bring any plates or dressing. I finally caught his attention and asked for plates and bread. He happened to be carrying vinegar and oil so he left that with us. The salad was good. The bread was warm and tasty. The ambience was nice. However, our dinner didn't arrive until 8:30. We waited well over an hour for our food. The plate the food was on was hot to the touch, but the filling was cold. Not warm, cold. We asked for a to go container and left. There is no valet parking. We found a homeless man sleeping by our car. All in all, not a great experience.

OT
1 review
Dined on January 14, 2018
Overall4food5service4ambience1

Food and service was good. Could be better. There were a huge family party and the kids were out of control. My Fiancé and I were not able to enjoy our time there. I wish that they would have offered to sit us elsewhere.

JL
Salt Lake City
6 reviews
Dined on January 13, 2018
Overall2food3service1ambience2

Really have always had good experience here, but this was not the case this time. Slow service, losing orders, refills slow. Food ok. Not sure if short staffed or what the case was but probably won’t be going back anytime soon.

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