Buca di Beppo - Salt Lake City

3.4
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361 Reviews
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$30 and under
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Italian
If you are looking for an Italian Restaurant in Salt Lake City, UT then come to Buca. Our Italian Restaurant serves Authentic Family Style Italian Food. Your Salt Lake City, UT Buca, located on West Broadway, in the heart of downtown Salt Lake City, by the Salt Palace Convention Center, is the place to go for authentic Italian favorites and stellar service. Known for our family style portions, you’ll know that no matter the size of your appetite, you won’t be going home hungry! We want all of our guests to feel like family, so we feed them like family! We serve hundreds of delicious Italian pastas, entrees, and pizzas every day for lunch and dinner, and everyone in Salt Lake City keeps coming back for more because no one knows authentic Italian food better than us! Our semi-private dining rooms are great for celebrations and we offer a variety of amazing catering options perfectly suited for any occa-sion. Come in to Buca for a meal today and see why we’re the best Italian restaurant in Salt Lake City. While you’re here, be sure to make your dining and catering reservations with us.
What 361 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.4based on recent ratings
3.7
food
3.7
service
3.4
ambience
3.3
value
Noise · Moderate
60% of people would recommend it to a friend
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OT
OpenTable Diner
Los Angeles
1 review
Dined on March 8, 2020
Overall4food4service5ambience3

Other than advertising valet when they weren't offering it when we got there, it was great!

Buca di Beppo - Salt Lake City
Responded on March 11, 2020

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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OT
OpenTable Diner
Chicago
1 review
Dined on February 22, 2020
Overall2food3service4ambience2

It is a good place for big groups, however be aware that if you are single or a couple, each dish is designed for 2-3. Henceyou have to eat the same thing or take a lot of food home. Everything is for 2-3 including Desserts, salads, starters, main meals included.

Buca di Beppo - Salt Lake City
Responded on February 25, 2020

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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OT
OpenTable Diner
1 review
Dined on February 14, 2020
Overall1food2service3ambience2

Valentines day reservations, several dozen groups behind in being seated by nearly 2 hours. Entered at 730, left by 1130.

OT
OpenTable Diner
Denver
1 review
Dined on February 14, 2020
Overall2food4service3ambience1

We had a 730 reservation that they called to confirm and we didn’t get sat until 850

OT
OpenTable Diner
1 review
Dined on February 14, 2020
Overall2food3service2ambience1

We waited for 90 minutes past our reservation time. Management could use some help here. Not a great experience. Food wasn’t bad but after waiting so long anything would have been okay.

SD
SpanielDog
Charleston
3 reviews
Dined on February 14, 2020
Overall1food3service3ambience3

I hate leaving bad reviews, and the following is written as a warning for others, not my own gratification.

Had a 7:30 reservation for 7 people Valentine’s night. Weren’t seated until 8:45. Ordered apps, drinks and dinner all within 5-10 minutes of seating. Apps took 35 minutes and entrees arrived 5 minutes after apps. Calamari app was cold, greasy and rubbery. ShrimpFlorentine and Lasagna entrees were tasty and well prepared. Chicken parm was bland, tough and dry. Very poor experience overall. Vague apologies from staff, nothing else.

Yes, this was Valentine’s night. We knew such a night could be problematic, so I confirmed the reservation 2x the day of and they never said a word about being over booked, etc. While waiting the 1 hour and 15 minutes past our reservation time for our table, we watched multiple groups with reservations give up and leave, plus half our party. BdP is a chain restaurant that should know how to plan for big nights and unexpected rushes. Turn away walk-ins. Cut off reservations. They know their capacity. No excuse. Incompetent management.

OT
OpenTable Diner
Las Vegas
1 review
Dined on February 14, 2020
Overall1food2service1ambience3

We understand that on any holiday dining out will be crowded and busy. However, do not ask someone to make a reservation if they will be waiting over 1 hr to be seated! Reservation was made for 6:15 and we weren’t seated until after 7:15! We were told people were seated in the order they checked in not according to their reservations!! And the hostess was more than rude to everyone and unprofessional.
Then once we ordered our meal it was less than favorable. It wasn’t even brought to the table all at once. Ordered salad and garlic bread to start and the bread was brought 15 mins after the salad. Asked for marinara sauce and was told they had to find some (really, it’s an Italian restaurant) and never got it. Worst part was our son, who is 5 didn’t even get his meal which was a 6 inch child pizza. We were told for over 35 mins repeatedly that it was on its way. We ended up leaving and without him eating. Their explanation was they share the brick oven with another place to make wings and other stuff. What the heck?? Doesn’t even make sense.

WORST dinner ever and a waste of an evening out. Will never go back or recommend to anyone.

MD
MyDinner
1 review
Dined on February 14, 2020
Overall3food4service4ambience3

Tasty food but we paid over $40 for a one salad and fried mac n cheese and a drink. Seemed a bit hight for what we got. Also they were too overbooked for Valentines Dan. Server was amazingly friendly and helpful though.

Buca di Beppo - Salt Lake City
Responded on February 18, 2020

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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OT
OpenTable Diner
1 review
Dined on January 18, 2020
Overall3food5service1ambience3

The food is great I love this place! We love coming here for birthdays! But the service was not good! I called before my reservation to ask a simple question and the employee was rude not patient and didn’t listen to understand my question so I had to explain myself like more than 3 times. Our waitress was not the best or nicest. She didn’t check up on us. And every time i asked her for something she seemed annoyed. She also made a big deal about a birthday coupon I had... so service is bad they need to hire more people so that the employees are not rude or annoyed with customers for doing their job! It’s really not our fault that the waitress are busy for not having enough staff. There wasn’t even a lot of people... anyway Food is great!

Buca di Beppo - Salt Lake City
Responded on January 21, 2020

Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future. Thank you again for reaching out to us.

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OT
vipOpenTable Diner
Salt Lake City
5 reviews
Dined on January 5, 2020
Overall3food1service5ambience2

Food has gone down in quality ALOT over the past year. Will probably not come back.

Buca di Beppo - Salt Lake City
Responded on January 9, 2020

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share this experience with our team in an effort to improve future guest experiences.

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e
energy
Salt Lake City
3 reviews
Dined on January 4, 2020
Overall5food5service5ambience4

This is family style dining. You don't need to order as much as you think. All the food is very good. It is a great place to go as a family or out with another couple or two!

Buca di Beppo - Salt Lake City
Responded on January 7, 2020

We are very happy to hear you enjoyed your visit and we hope to see you at your nearest Buca di Beppo soon!

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OT
OpenTable Diner
San Diego
3 reviews
Dined on December 31, 2019
Overall5food5service5ambience5

We celebrated New Year’s Eve at Bucca de Beppo because we had children along and we wanted a relaxed, comfortable and interesting place to share our experience. The food was delicious and the service was friendly, expeditious and efficient. I can’t wait to get back to BdB!

Buca di Beppo - Salt Lake City
Responded on January 12, 2020

Thank you for choosing Buca di Beppo to celebrate your special occasion! We appreciate you sharing your experience with us and hope you visit us again soon!

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RS
RavenS
Salt Lake City
1 review
Dined on December 31, 2019
Overall3food2service2ambience3

Service was very slow this time, but the place was not that busy really. Server was not great about checking back very often.

Buca di Beppo - Salt Lake City
Responded on January 3, 2020

Raven, our service should have been much better than what you received. Please know that we will address this with our team and will do our best to make this an isolated experience. Thank you for taking the time to leave us your feedback!

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l
vipletseatout
Salt Lake City
22 reviews
Dined on December 28, 2019
Overall4food5service5ambience5

M only complaint is that although we had a reservation for 7pm, we had to wait until 7:50 to be seated. We always have a good time at this restaurant and consider it worth waiting for. But this wait was extremely long.

Buca di Beppo - Salt Lake City
Responded on December 30, 2019

We apologize for the longer than expected wait time. The management team has been made aware of your comments for improvement in our service and expediency.

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MB
MauriceB
Boise
6 reviews
Dined on December 28, 2019
Overall4food4service3ambience3

Nice place except service needed improvement.

Buca di Beppo - Salt Lake City
Responded on December 30, 2019

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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OT
vipOpenTable Diner
Phoenix
1 review
Dined on December 27, 2019
Overall5food5service5ambience5

Great food, service was amazing.

Buca di Beppo - Salt Lake City
Responded on December 28, 2019

We are very happy to hear you enjoyed your visit and we hope to see you at your nearest Buca di Beppo soon!

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MH
MakenzieH
1 review
Dined on December 7, 2019
Overall1food3service1ambience1

I have loved Buca di Beppo in the past but our last experience has left us not wanting to go back. We made a reservation and were seated 30 min after that time. We made our order and had to wait 15 min for our drinks and then after 45 min our poor waitress came and told us the kitchen staff had forgotten to mention to her that the food we ordered was unavailable. So we ordered something quick in hopes to make it to the movie we hoped to see afterwards, but we didn't leave until well after the movie started. A group of 17 was seated at the same time as us and left well before us, my husband and I being the only ones at our table. Then the waitress told us her manager would give us 50% off to make up for the poor service, but they ended up only giving us $12 off or a $85 meal. I felt badly for the waitress she tried very hard. The sign on the door said they were hiring-I would suggest that they reduce their number of customers until the have the staff capable of serving that many people. Not to be entirely dramatic, but the experience ruined the birthday evening my husband and I had planned-first time in weeks we had a sitter and some time together. Like I said before, we will not be going back.

Buca di Beppo - Salt Lake City
Responded on December 10, 2019

Our service should have been much better than what you received. Please know that we will address this with our team and will do our best to make this an isolated experience. Thank you for taking the time to leave us your feedback!

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OT
vipOpenTable Diner
Salt Lake City
5 reviews
Dined on November 28, 2019
Overall3food2service5ambience3

Thanksgiving dinner was barely okay but I wouldn’t go there again for it. Stick to Italian food they do that well.

Buca di Beppo - Salt Lake City
Responded on December 1, 2019

We are sorry to hear you had an unsatisfactory experience and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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GA
GaryA
1 review
Dined on November 28, 2019
Overall3food3service4ambience4

The Italian food is good there. The Thanksgiving feast, not so much. The turkey and stuffing was dry. The beans were under cooked. I will not do their Thanksgiving feast again.

OT
OpenTable Diner
Salt Lake City
1 review
Dined on November 28, 2019
Overall5food5service5ambience5

Food was great. Service was super duper. We left happy.

Buca di Beppo - Salt Lake City
Responded on December 1, 2019

We are very happy to hear you enjoyed your visit and we hope to see you at your nearest Buca di Beppo soon!

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OT
vipOpenTable Diner
Chicago
7 reviews
Dined on October 18, 2019
Overall2food2service2ambience1

There was a foul smell right when you walked in the door. The service was good but the food was just decent.

Buca di Beppo - Salt Lake City
Responded on October 20, 2019

We are sorry to hear you had an unsatisfactory experience and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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JS
JamieS
Salt Lake City
2 reviews
Dined on September 28, 2019
Overall2food3service2ambience2

Reservation was at 6:45. Didn’t seat us until 7:30. No waiter came to our table for another 20 min.

Buca di Beppo - Salt Lake City
Responded on October 1, 2019

Jamie, our service should have been much better than what you received. Please know that we will address this with our team and will do our best to make this an isolated experience. Thank you for taking the time to leave us your feedback!

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J
vipJolly
Minneapolis
16 reviews
Dined on July 15, 2019
Overall5food5service5ambience5

Great as always!!

Buca di Beppo - Salt Lake City
Responded on July 17, 2019

Jolly, we are so glad you had such a great time with us. We look forward to seeing you back soon!

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JA
JANAS
Salt Lake City
7 reviews
Dined on June 27, 2019
Overall5food5service5ambience5

Perfect for a birthday celebration. Portions and HUGE!

OT
OpenTable Diner
Salt Lake City
4 reviews
Dined on May 6, 2019
Overall5food5service5ambience5

The perfect place for a family gathering.

OT
OpenTable Diner
Naples
9 reviews
Dined on March 30, 2019
Overall3food3service4ambience3

Place was dirty

BS
vipBruceS
Charlotte
28 reviews
Dined on March 29, 2019
Overall3food5service5ambience5

The manager of the shift tried seating people
She literally gave up and walked away leaving patrons without answers
If not for persistency we would never have been seated
We were seated a party of 12, 35 mins after our reservation

EJ
EricJ
Boise
1 review
Dined on March 29, 2019
Overall4food4service2ambience4

Food was excellent! Hostess told us we should probably call instead of using the app. Seated 20 minutes after our reservation. I think they were understaffed as we finished our salads before we received our water.

JB
vipJimB
San Francisco
5 reviews
Dined on March 22, 2019
Overall1food1service3ambience1

First, the dish we ordered came complete with a piece of cardboard in the food. Server immediately offered to replace the whole dish, which then came back to us seriously undercooked - chicken with a severe pink strip down the middle! They made up for it with a free dessert (which we really didn't want, but they insisted). Just not a pleasant visit. Not again.

EM
vipEdwardM
Salt Lake City
9 reviews
Dined on March 1, 2019
Overall4food4service4ambience4

The staff does not know how to give Open Table credit for a reservation. We had lunch on February 27th. The staff cancelled my reservation instead of checking me in. I went back the next day and showed them my lunch receipt. The tried to give me credit, but could not get it done. The staff needs to educated about Open Table. Frustrating !

H
Hassy
Salt Lake City
1 review
Dined on February 9, 2019
Overall3food3service5ambience5

The Calamari and spicy shrimp was very oily and the oil was so much at the bottom of the dish

OT
vipOpenTable Diner
Cincinnati
4 reviews
Dined on January 11, 2019
Overall2food3service1ambience3

Must have visited at a bad time initial server was very polite but once we received our partial food order we had to search someone down for the remaining food and finally for the check.

Wouldn’t go back there

OT
vipOpenTable Diner
Denver
38 reviews
Dined on January 5, 2019
Overall5food4service5ambience4

We showed up a little late and yet they took very good care of the group of which we were many

OT
OpenTable Diner
Salt Lake City
2 reviews
Dined on December 30, 2018
Overall1food1service1ambience1

They didn’t honor our opentable reservation. And they didn’t have any hostess to welcome guests. It appeared empty and they didn’t have staff for a table of 3.

SC
SCOTTK
Salt Lake City
3 reviews
Dined on December 28, 2018
Overall1food1service3ambience1

Worsts dinning experience ever, booked with Open Table, and they had no ideal that we were coming even though we were the only group there for lunch. We were there for an hour and half and finally received the last dish of 4 items ordered and it was cold. One dish not made correctly but still had to pay for it. Order on app, one pizza, one chicken dish, one pasta dish. The pasta dish was the last one and it looked like it had been made ahead, frozen, thawed, and microwaved. The outside of the dish was hot and the center was cold. How do you make a pasta dish from scratch and not have the same temperature though out the whole dish. {An hour to microwave a dish of pasta and it is cold}


No manager in the build, talked with manager later by phone and he said he had no cook for lunch and the person cooking was a server/supervisor with 3 days of training that did not know how to cook.

Manager said his entire staff is less than 10 people to operate the full restaurant for lunch and dinner 7 days a week.

I believe that Buca corporate office should closed this restaurant until they can staff it with trained personally.

Be warnd if you go to this resturant.

The server got a 3 beacuse he did a good job but it did that him 10 minutes to get us 3 sodas and 1 water when we were the only table in the entire restaurant.

They were still vacuuming the floor 10 minutes after we got there and we got there at 11:15 and they open at 11:00.

MH
vipMattH
Salt Lake City
5 reviews
Dined on December 24, 2018
Overall3food3service3ambience4

We used to come here often, but we don’t know if we’ll be back. Prices have gone up substantially since our last visit; I can’t believe a simple green salad is $23. And there was a special “holiday” menu eliminated our favorites; I wouldn’t mind if there was a reason other than that the staff gave us (to eliminate complex dishes from the menu so the kitchen could do simple dishes faster). I’m disappointed. And at these price points, I’m much happier to spend that at finer Italian dining over chain dining.

OT
vipOpenTable Diner
Des Moines
1 review
Dined on December 23, 2018
Overall1food1service1ambience1

There was nobody at the desk when we arrived. After waiting for several minutes, we were told that there was no reservation and we would have to wait an hour. The place was practically empty. We went elsewhere.

E
vipEiesha
Charlotte
95 reviews
Dined on December 7, 2018
Overall5food5service5ambience5

We were so excited to get the kitchen to dine in. Were treated amazing and had great food. Lunch menu was awesome and portions the size of dinner. They were out of soup and salad though so I was a little disappointed in that.

m
mgbutah
Salt Lake City
21 reviews
Dined on November 22, 2018
Overall4food3service5ambience3

Terrific waiter, Justin, who worked hard. Good food - what we had. Made a reservation for 7 on Thanksgiving and they were out of turkey and gravy!! And the kitchen was slow.

Buca di Beppo - Salt Lake City
Responded on November 29, 2018

We appreciate you taking the time to write to us and are sorry to hear you did not fully enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

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KS
KimberlyS
Salt Lake City
8 reviews
Dined on November 22, 2018
Overall1food1service1ambience2

We had a reservation for Thanksgiving at 2:30pm. Arrived at 2:24pm and were not seated until 2:55pm. We received our drinks right away, but did not get our food until 3:50pm. Our waiter had zero personality and definitely did not want to be working. When our Thanksgiving meal finally came out, most of it was cold. Very disappointing.

Buca di Beppo - Salt Lake City
Responded on November 29, 2018

Kimberly, we are truly sorry for the frustrating experience and we hope for the opportunity to learn more and try to make things right.

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FAQs

Buca di Beppo - Salt Lake City does offer delivery in partnership with Postmates and Uber Eats. Buca di Beppo - Salt Lake City also offers takeout which you can order by calling the restaurant at (801) 575-6262.

Buca di Beppo - Salt Lake City is rated 3.4 stars by 361 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.

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