Nearby points of interest
Nearby points of interest
About Buca di Beppo - Pineville
Buca di Beppo serves authentic Italian cuisine in an eclectic, vintage setting. Our dishes are served family-style, meant to be shared by everyone at the table. Two sizes are available: BUCA SMALL feeds two or more and BUCA LARGE feeds four or more. At Buca, guests delight in our lively atmosphere, enjoy the classic tunes of Frank Sinatra and Dean Martin and admire our decor, including family photos and candid shots of Italian-American icons, such as Sophia Loren and Joe DiMaggio. Our energetic atmosphere, delicious food and friendly staff make Buca di Beppo the perfect place for great Italian food and fun.
Pineville, NC 28134
Italian, American, Comfort Food
Hours of Operation:
Monday - Thursday: 11:00am - 10:00pm, Friday & Saturday: 11:00am - 11:00pm, Sunday: 11:00am - 9:00pm
Pineville Matthews Road/Rt 51 and 485
$30 and under
AMEX, Discover, MasterCard, Visa
Our full menu is available for Buca To Go and Delivery. If you're hosting a special occasion or group event at your home, office or a local area reception hall, Buca To Go or Buca Delivery is the perfect choice. Our friendly & professional staff will assist you with your order, arrange a specific pick-up time for Buca To Go or deliver your order ($25 delivery fee applies to deliveries). Plates, napkins, eating & serving utensils and condiments are included. No minimum purchase required. Please allow 3 hours for same-day delivery and call for questions/details about our delivery service area.
Free self parking in private lot. Additional parking in mall parking lot.
CAT bus stop at Caroline Place Mall.
Banquet, Bar Dining, Bar/Lounge, Beer, Chef's Table, Full Bar, Gluten-free Menu, Non-Smoking, Private Room, Takeout, Wheelchair Access, Wine
Special Events & Promotions:
Whether you’re celebrating a special occasion, planning a business dinner or having a night out with family and friends, Buca di Beppo is your answer to one fabulous group dining experience! Buca serves authentic Italian family-style meals in an eclectic, vintage setting. Our knowledgeable staff will help organize and plan your group event or meetings with diverse lunch or dinner banquet packages - ideal for groups of 20 or more. Private and semi-private rooms are available.
Send a Gift Card
Buy now and send it instantly by email, or print a card to give in person.
From Buca's delicious, Italian cuisine to the fun and festive atmosphere, we know how to have a good time! Our dishes are served family-style, meant to be shared by everyone at the table. We can accommodate any event or budget, from business occasions to casual family affairs.
Buca di Beppo - Pineville Ratings and Reviews
Worst buca experience, made a reservation only to have to wait an addl 40 minutes once at the restaurant.
Had a new server that the manager informed she was firing that night, he shouldn’t have been serving to begin with.
Don’t bother with this location it was bad all around, corporate needs to come in and start over at this location, current employees and management don’t know what a buca should be.
Our server on this night was helpful, however our chicken carbonara took so long to get to our table it has lost its taste appeal sat under the lamp for too long. We realize it was busy that night but Buca has always had outstanding food and service even when busy.
Service was good
Took a LONG time to get our food and the place was not busy AT ALL
When walking through to our table it was a mess
Tables were dirty and not picked up. Upon checking in we have to wait a solid 5 minutes before the hostess even showed up.
Paid WAY to much for what we got got
This was -- by far -- the WORST experience I have ever had at this Buca di Beppo...and we have eaten here quite often. We had a group of 15 regarding which we made the restaurant aware by making a reservation which specifically requested a server good with groups and kids. It took a good 40 minutes just for drinks to be delivered! At the same time, food came out for 4 of our party when the others hadn't even had their orders taken yet! I had to ask for bread to be delivered to our table while the other 11 waited for their food and when it was finally brought to the table, I had to get dipping oil, etc. from one of the serving stations because none was brought. I finally talked to the manager who was kind enough to adjust our bills but not before an awful impression had been made on 4 families who I had brought to Buca di Beppo. It's fair to say this restaurant lost many future customers because of this disastrous meal!
Ugh where do I start? So after all my family moved away, we started a tradition about four years ago of going to Buca di Beppo for New Years Eve dinner. Aside from that it has commonly been a choice for birthdays and other special occasions. So you could say we are somewhat regular customers. However I have never had an experienec like the one I had on December 31, at Buca, nor at many other places. So we arrived at Buca at about 6:10 pm, a fee minutes late for our reservation. After a few minutes we were seated. Our table had menus but no place settings. After about 15 minutes our server finally appeared and took our order. The first red flag should have been when I ordered our appetizer and was informed that they were out of shrimp and mushrooms. At 6:30 pm on New Years Eve they are out of shrimp and mushrooms. Poor planning, much? So anyway a few minutes later our salad appeared but still no plates, silverware, or drinks. We had to ask for those from whoever we could several times. Then after a while our appetizer came. And that was it. For like an hour. Eventually one of our entrees a plate of meatballs, was brought out... to the wrong table. Those people were kind enough to bring it over to us. Fast forward to two hours in, we never received the rest of our entrees, despite being promised they’d be out “soon” several times. Our server never once bothered to check if our drinks needed refills either, in two hours time! A manager was consoling a few other tables that were experiencing similar issues, but she never bothered to check on us. Finally after getting ing one more promise that the entrees would be out soon, I said “Just give me the bill”. So now over two hours in we never got our main dish and had a very disappointing experience. I have loved Buca in the past but honestly it was so bad this time I’m not sure if we’ll be back. I did give 3 stars on the food quality because what food we recieved was still pretty good.
I am 32 years old and it was absolutely the worst experience I've ever had at a restaurant - ever. All the members of our party agreed. We actually thought we were on Candid Camera or something because we thought this can NOT be real life. It would take me an hour to tell you everything that went wrong.
We made a reservation and sat down at 5:30 pm. We didn't get our food until almost 7:00 pm. (2) out of the (4) dishes came out cold and dry - like they had been sitting under a heat lamp for awhile. We asked for one of them to be done over. We ate the 2nd cold dish as we were all starving. Our server was great however she was working the entire bar and the 5 tables in the bar area. She was running around like crazy - but the kitchen staff was not able to keep up with her. She told us that (3) of the Managers were cooking in the back.
Buca is not exactly cheap and we were very disappointed with the quality of food that we received. It was not really edible. Cold - dry - and not seasoned properly. The spicy chicken pasta dish did not have any spices on it. It was a common theme throughout the restaurant - not sure if they were not properly staffed or what the problem was. I heard many people complain and I also heard they received complimentary bread or food - we did not. It will be a long time before (or if ever) that I return there.
The good, the bad and the ugly: The good? The lunch portions were huge! The bad? Service was very slow and the restaurant wasn't even crowded. The party in the adjoining booth almost left after waiting more than an hour for their food. The ugly? The spicy chicken rigatoni was not at all spicy...was something omitted? We "fixed" it by adding red pepper flakes but it was disappointing.
2:30 seating for Thanksgiving. Waiter was very polite and attentive but did not tell us the salad was $14.99 extra. Ordered the Thanksgiving Feast for three. Was plenty of food. Turkey was slightly dry. In addition there was cranberry sauce, green beans, mashed potatoes, stuffing. Pumpkin pie hadn’t thawed out all the way when it was served.
I did not think that the food was terrific. The chicken saltimbocca was dry. I was very surprised that for the money, it did not come with pasta and salad, the way an individual plate would. If I had ordered one plate to feed three people, it would not as there was 3 pieces of chicken. Overall I thought the prices were outrageous. I ordered 2 drinks that were 13.00 a piece which was ridiculous for a small drink. The veal parmesan was pretty good, but again for the price, it was not that much food. The muscles Bianca was great as well as the fried calamari.
Overall, I would not go back it is not worth the money and the food was not great. The atmosphere was nice though. Our server Mark was fantastic though.
Have I mentioned that I love Buca's lasagna? If you're new to Buca's dining concept, it takes a little getting used to. Everything (including salad!) is served "family style" meaning you can easily over-purchase. Plan to take leftovers home and it's pretty easy to get 2 dinners and 2 lunches out of an order of a small salad and a small entree (which will set you back $38).
We were a party of 2. This is NOT the place to eat if you are "only 2" and do NOT want leftovers. Our service was slow and there were lots of apologies to the neighboring table for serving all their appetizers and salad WITH their entree. We skipped the entry and just ordered a "small" salad and a "small" entry. Our pasta was a little over cooked. But the meal arrived in a reasonable amount of time. The drink order, drink service, and bread were slow. We did get dessert to go and their cheesecake is really great.
Buca has always been one of our favorite restaurants but this latest visit really disappointed us. The quality of the food was not as good and the prices were higher. We ordered several dishes, all of which did not meet the standards that have been set based on our previous visits. The Baked Rigatoni and Chicken Parm were dry and pretty flavorless. The Spaghetti and Meatballs were just okay - nothing to rave about. At their prices, I'm not sure if Buca will stay in our dining rotation list or not.
It was a horrible experience from beginning to end. Our waitress was awful, she didn't know what she was doing. We waited almost 2 hours for our food. After 1/2 hour we were told the pizza oven was broken and needed to order something else. But then we saw people who came in after us get pizza delivered to their table. Food came to the table cold and not very good. Coffee was cold. And then we were rushed out of there because the waitress told us she wanted to leave early to go to a baby shower. Really!!!!!
Went for a late lunch (2:45pm) so the restaurant was completely empty. As such, I expected to be seated in the best place and have good service since there were no other customers to tend to. Unfortunately, both expectations were not met. We were seated next to the bar, the least desirable place to be, and in that room there was poor ventilation such that the room was rather warm and stuffy. The server brought us a menu immediately but then completely disappeared for about 10 minutes. We were ready to order but waited and waited. At one point, I thought I might be on a hidden camera TV show because there was absolutely no sign of human life anywhere in the restaurant for the longest time. Finally, she came back to take our order and later brought us bread, which was not warm at all; it evidently had been sitting around for some time. During the meal, no one ever came by to see if we needed anything until it was time to pay. The food is ok, but next time I would advise take out because of the poor service.
Please sign in to record your input. Thanks!
Report this review as inappropriate?
If you believe this review should be removed from OpenTable, please let us know and someone will investigate.