Buca di Beppo - Pineville

3.9
1164 Reviews
$30 and under
Italian
Conveniently located next to the Carolina Place Mall, at the intersection of Carolina Place Parkway and Prineville Matthews Road, is the best Italian restaurant in Pineville, NC, Buca di Beppo. The moment you walk in the door you know you are in for a treat. We make sure that every guest feels like family with our stellar staff attending to all of your dining needs and our specially trained chefs producing mouthwatering creations that are sure to delight. When you want authentic Italian pastas, entrees, and pizzas served in family style portions, there’s really no other choice! If you have special events coming up on your calendar, book a semi-private dining room or let us provide the catering. We have several catering packages full of everyone’s favorites or you can customize a package to your exact needs. Regardless of the event or celebration, your Pineville Buca has got you covered! Make your reservations or come in today!
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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 1164 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.0
food
3.9
service
3.9
ambience
3.7
value
Noise · Moderate
69% of people would recommend it to a friend
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OT
vipOpenTable Diner
Charlotte
1 review
Dined on March 27, 2021
Overall3food4service4ambience4

Incredibly understaffed and behind but manager jumped in to help and made the best of it. Food good as usual.

Buca di Beppo - Pineville
Responded on March 30, 2021

We apologize the service was not as it should be. We will work with management to ensure we improve and hope to serve you again.

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BL
BryanL
Charleston
5 reviews
Dined on March 26, 2021
Overall3food3service4ambience3

Good place for a larger group. Food was ok, but not something to go out of your way for and definitely not worth the price.

Buca di Beppo - Pineville
Responded on March 30, 2021

Thank you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team. We hope you come back again.

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B
Birdylady
Charlotte
33 reviews
Dined on February 28, 2021
Overall5food5service5ambience5

We’ve eaten here many times over the years. This was hands down best experience yet. Definitely best service. We never had to ask for bread, drink refills or pretty much anything. Food was fresh and plentiful as well as delicious, as always.

Buca di Beppo - Pineville
Responded on March 10, 2021

We are happy to hear how much you enjoy dining with us at Buca di Beppo! We look forward to welcoming you back again soon!

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MC
vipMarnitaC
Charlotte
2 reviews
Dined on February 20, 2021
Overall4food4service4ambience4

Good food, nice Italian atmosphere. When we arrived , took a while before we were approached. No one stationed out front. Not a big issue, just didn’t know what was going on.

Buca di Beppo - Pineville
Responded on March 1, 2021

Thank you for dining with us. We appreciate your feedback as they highlight areas in need of improvement. We hope to welcome you back soon.

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MM
MikeM
1 review
Dined on February 14, 2021
Overall1food5service1ambience1

Waitress was horrified...smelled of weed. Took our drink order at 8:45, then lost/forgot to put it in. We weren't able to get drinks since the bat shuts down at 9. Manager did bring us drinks after we told him what happened. Food took 2 hours to come out, and we were the only ones at the restaurant by the time it arrived. Phenomenal food!! Waitress was unatenntive, sloppy, yelled across the room to other other takes while speaking with us and just plain inept. Like I said earlier, food was great, buy service was aweful and restaurant was a mess.

Buca di Beppo - Pineville
Responded on March 1, 2021

Our service should have been much better than what you received. Please know that we will address this with our team and will do our best to make this an isolated experience. Thank you for taking the time to leave us your feedback!

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KC
KiessenceC
1 review
Dined on February 14, 2021
Overall5food5service5ambience5

Great place, great food, great staff. 10/10 recommend! I appreciate Ashleigh helping out with me proposing!!

Buca di Beppo - Pineville
Responded on March 1, 2021

Thank you for choosing Buca di Beppo to celebrate your special occasion! We appreciate you sharing such great feedback about Ashleigh. We look forward to seeing you again soon!

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OT
OpenTable Diner
Charlotte
1 review
Dined on February 14, 2021
Overall5food5service5ambience5

It was very good a lot of good food for a good price!

Buca di Beppo - Pineville
Responded on March 1, 2021

Thank you for dining out with us! We appreciate you sharing your experience and look forward to serving you again.

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OT
OpenTable Diner
Charlotte
1 review
Dined on February 14, 2021
Overall3food4service3ambience3

It was OK except main course came out really late - like an hour after we were seated. But food good and good value.

Buca di Beppo - Pineville
Responded on March 1, 2021

We apologize for the longer than expected wait time. The management team has been made aware of your comments for improvement in our service and expediency.

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OT
OpenTable Diner
Charlotte
1 review
Dined on February 14, 2021
Overall5food5service5ambience5

Great great grasat

Buca di Beppo - Pineville
Responded on March 1, 2021

Thank you! We look forward to welcoming you back to Buca di Beppo soon!

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JP
JoelP
Charlotte
5 reviews
Dined on February 13, 2021
Overall5food5service4ambience4

Valentines Date

Buca di Beppo - Pineville
Responded on March 1, 2021

Thank you for choosing Buca di Beppo to celebrate Valentine's Day! We hope you visit us again soon!

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OT
vipOpenTable Diner
Charlotte
50 reviews
Dined on February 13, 2021
Overall3food4service1ambience4

Service was abysmal. We had to get up and flag someone walking down the hall to get plates and silverware multiple times. The salad lacked the ingredients we paid for after being made incorrectly the first time. Long wait.

H
Hannah
Charlotte
1 review
Dined on February 13, 2021
Overall3food3service3ambience2

We didn't realize it was all family style - not a great place to go for a party of two.

Buca di Beppo - Pineville
Responded on March 1, 2021

We appreciate you taking the time to provide your feedback. We hope to serve you again soon.

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TM
vipTinaM
Charlotte
4 reviews
Dined on February 13, 2021
Overall1food2service1ambience2

The server was slow, not helpful, the food was not as good as it has been there in the past, between the food and the service our experience was not as good as the past has been here and bad enough to not go back.

f
vipflyer
Atlanta
4 reviews
Dined on February 5, 2021
Overall4food4service5ambience4

Nice server, BIG portions. Will be back

C
vipCltcompete
Charlotte
15 reviews
Dined on February 5, 2021
Overall5food5service5ambience5

The service was friendly and experience was nice.

OT
OpenTable Diner
Charlotte
1 review
Dined on January 30, 2021
Overall3food2service5ambience3

Overall..... It is not a restaurant I would recommend immediately

D
Dawn
London
2 reviews
Dined on January 23, 2021
Overall2food1service5ambience3

The food was terrible and cold. It was dirty and over-crowded for covid. The fresh bread was the only good thing I can say. The alfredo had sugar in it! The chicken parm was cold and mushy. This isn't anything like real italian food... its a disgusting version of fast food.

LL
LindaL
1 review
Dined on December 25, 2020
Overall5food5service5ambience5

Liked that this restaurant requires MASKS to be worn which is VERY IMPORTANT TO ME. I also appreciate the limited seating . I will not eat in a restaurant that zI don’t feel safe sand will immediately walk out if I feel at risk of exposure. I love to eat out but will NOT compromise my safety to do so.

OT
OpenTable Diner
1 review
Dined on December 24, 2020
Overall1food3service1ambience5

It was my daughters 18th Birthday. Our server was new and she was really nice but it took way too long for our food. As a previous restaurant owner I completely understand things happen, but over an hour for food is a little much.

OT
OpenTable Diner
Charlotte
1 review
Dined on December 20, 2020
Overall5food5service5ambience5

Wonderful service! Excellent food!

OT
vipOpenTable Diner
Charlotte
1 review
Dined on December 19, 2020
Overall1food1service1ambience2

Food served cold, inattentive server, and additional items were added to your final bill without your consent. Not going back.

OT
OpenTable Diner
Nashville
1 review
Dined on November 20, 2020
Overall2food2service3ambience2

Not impressed with any of it.

OT
OpenTable Diner
Charlotte
5 reviews
Dined on October 31, 2020
Overall2food1service4ambience3

Food was extremely bland and the inside of the building needs some TLC. The server was really great.

Buca di Beppo - Pineville
Responded on November 4, 2020

Thank you for dining with us. We appreciate your feedback as they highlight areas in need of improvement. We hope to welcome you back soon.

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L
Lisastoud
Charlotte
4 reviews
Dined on October 17, 2020
Overall4food4service4ambience3

It was good as usual - strange with Covid limitations but still delicious

Buca di Beppo - Pineville
Responded on November 4, 2020

Thank you! We hope to see you at your nearest Buca di Beppo soon!

Report
RA
2RomanticsAtHeart
Charlotte
25 reviews
Dined on September 28, 2020
Overall5food5service5ambience3

We had a wonderful meal. The service was excellent and the extraordinary. The bill was a little over $100 but we got a total of 9 meals out of it. Can do fast food for that price and the food is A LOT BETTER

Buca di Beppo - Pineville
Responded on October 1, 2020

Thank you for dining out with us! We appreciate you sharing your experience and look forward to serving you again.

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MS
MSmith
Charlotte
5 reviews
Dined on September 26, 2020
Overall5food5service5ambience5

We love everything about going to Bucca! The food was excellent and the server made sure our needs were met. They made sure we were safe and able to enjoy our meal.

Buca di Beppo - Pineville
Responded on September 30, 2020

We are happy to hear how much you enjoy dining with us at Buca di Beppo! We look forward to welcoming you back again soon!

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OT
OpenTable Diner
Charlotte
1 review
Dined on September 25, 2020
Overall1food1service4ambience1

The main course was terrible and way overpriced. Service was good but the ambiance was pretty sketchy. I think the area around there has gone downhill so the clientele are following suit. The restroom was disgusting. A restroom says a lot about the attitude of the owner and it’s pretty apparent this one has given up.

Buca di Beppo - Pineville
Responded on September 28, 2020

We appreciate you taking the time to write to us and are sorry to hear you did not fully enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

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OT
OpenTable Diner
Denver
2 reviews
Dined on September 18, 2020
Overall4food5service3ambience3

Food was really good but the server seemed confused and unsure of what to do.

Buca di Beppo - Pineville
Responded on September 22, 2020

Thank you! We hope to see you at your nearest Buca di Beppo soon!

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J
vipJack
Orlando
26 reviews
Dined on September 9, 2020
Overall5food5service5ambience4

We’ve eaten at Buca di Beppos in several cities and have had mixed experiences. This was our first time at this location and we had an excellent experience! Our server was pleasant and attentive. The food was very good. We started with the very tasty apple Gorgonzola salad. Then we shared a variety of dishes. One person in our group thought the eggplant parm was the best she’d ever had. The lemon chicken was good, as was the giant meatball we shared. The pastas were cooked perfectly, the manicotti was so good. It was a wonderful meal!

Buca di Beppo - Pineville
Responded on September 11, 2020

Thank you for the great review! We strive to provide great food and world class service, so we're happy to see that reflected on your visit! We hope to see you again soon!

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H
Hollie
Charlotte
1 review
Dined on September 4, 2020
Overall1food2service1ambience3

Outright terrible service, didn’t even get menus or hardly get seen by the waitress. The place was out of half the food we ordered, and what we did get was overpriced and frankly not very good. Definitely won’t ever be back.

Buca di Beppo - Pineville
Responded on September 9, 2020

Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future.

Report
J
Jeiprop
Charlotte
22 reviews
Dined on September 4, 2020
Overall3food4service2ambience3

Food was good and plenty of it. Service was very slow and tables were not bussed in a timely manner

Buca di Beppo - Pineville
Responded on September 9, 2020

Thank you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team. We hope you come back again.

Report
OT
OpenTable Diner
Charlotte
1 review
Dined on August 26, 2020
Overall1food3service1ambience3

Service was extremely slow. Our server, Alex, was friendly but it’s obvious that she has 0 respect from the managers. She was the only server for the entire restaurant. It took a while for drinks due to the fact the person that was helping her didn’t bring them out. when we went to order our food, we had to ask her for drinks again. They gave us the wrong order of breadsticks and then gave us the large one. Then it took forever to get our food. Since we waited so long for our entrees, they brought us a large portion instead of the small. When we requested the check, she dropped it off and then never returned. We had to go find her to pay for our check. When we made a complaint to her, the manager didn’t stop to talk to us on behalf of their terrible decision to understaff their establishment. We feel for her but the experience left such a bad taste in our mouth, we will never return to that establishment.

Buca di Beppo - Pineville
Responded on August 28, 2020

Our service should have been better and we'd like to get in touch with you.

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EM
EdMi
Charlotte
6 reviews
Dined on July 18, 2020
Overall3food5service5ambience3

Heat was on which makes it so uncomfortable while eating dinner It's the middle of July in NC, A/C should have been on. The A/C was on in the areas that were closed off to dining in.

Buca di Beppo - Pineville
Responded on July 20, 2020

We're very sorry to hear your were not able to fully enjoy your recent visit. We've informed the senior management team for correction. Thank you for bringing this to our attention. We hope to see you again soon.

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OT
OpenTable Diner
Charlotte
8 reviews
Dined on July 6, 2020
Overall5food5service5ambience5

Service and quality was very good considering all that was going on during the COVID-19 pandemic.

Buca di Beppo - Pineville
Responded on July 10, 2020

Thank you! We look forward to welcoming you back to Buca di Beppo soon!

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b
brandieboo
Western NC
7 reviews
Dined on July 3, 2020
Overall5food5service5ambience5

Went there for my boyfriend’s birthday! We were not only given impeccable service, but the food was outstanding and we were able to use our 20$ off coupon! This was my boyfriends first time there, and he was amazed at the artwork and authentic Italian feel the building had. His favorite was the huge meatballs! We will be back! :)

Buca di Beppo - Pineville
Responded on July 10, 2020

Thank you for choosing Buca di Beppo to celebrate your boyfriend's birthday! We appreciate you sharing your experience with us and we look forward to welcoming you back soon!

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LR
LisaR
Charlotte
3 reviews
Dined on June 26, 2020
Overall3food4service2ambience2

Service was very slow and there was very few customers. We ordered cheese garlic bread and it took 20 mins. One the meal was delivered to table the server never came back. We had to flag down another server and ask him to send her over. The restaurant is very worn and could use an update. It was certainly not the experience I had years ago.

Buca di Beppo - Pineville
Responded on July 10, 2020

We are sorry to hear you had an unsatisfactory experience and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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TT
vipTheTravelOrganizer
Charlotte
119 reviews
Dined on June 21, 2020
Overall3food4service2ambience3

I give Buca di Beppo credit for trying to control flow through their maze-like assortment of dining rooms to support social distancing, etc. However, the suggested flow was confusing, staff didn't follow it and it seemed like if we did we could never have exited the restaurant. Buca di Beppo also needs to continue offering high value coupons until patronage returns to something like normal.

Buca di Beppo - Pineville
Responded on June 25, 2020

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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a
anniebody
Charlotte
18 reviews
Dined on March 6, 2020
Overall2food3service1ambience2

My husband and I used to love Buca, but the last two times we have gone have been a total let-down. The place just seems to be completely Mis-managed now. This Friday we went about 8pm, and our poor waiter was completely overwhelmed - he basically had an entire room with two large birthday parties going on at once. Not his fault, but my husband and I just got totally lost in the chaos. When our food came it was ok, but the chicken was dry and my husbands meatball had wax paper cooked in it. He bit into it and freaked out a little, but when he realized what it was he was ok. At any rate, our meal for two totaled $75 for just chicken Parmesan and spaghetti and two teas. We could have gone to many more better Italian restaurants for the same price and had a much more enjoyable experience. Won’t likely be back anytime soon.

JA
JeniseAlexanderMarcus123
Charlotte
3 reviews
Dined on March 5, 2020
Overall5food5service5ambience5

Always a great experience! The food is always amazing!

Buca di Beppo - Pineville
Responded on March 9, 2020

We are very happy to hear you enjoyed your visit and we hope to see you at your nearest Buca di Beppo soon!

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OT
OpenTable Diner
Charlotte
1 review
Dined on February 23, 2020
Overall1food1service1ambience1

I still had to wait to be seated even though I had a reservation. The service wasn’t great since we overheard the servers conversation about who who stay and close to serve us. And the food wasn’t hot just warm enough to eat and it wasn’t seasoned at all. I will not be back.

Buca di Beppo - Pineville
Responded on February 24, 2020

Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future. Thank you again for reaching out to us.

Report

FAQs

Buca di Beppo - Pineville does offer delivery in partnership with Postmates and Uber Eats. Buca di Beppo - Pineville also offers takeout which you can order by calling the restaurant at (704) 542-5146.

Buca di Beppo - Pineville is rated 3.9 stars by 1164 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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