From Buca's delicious, Italian cuisine to the fun and festive atmosphere, we know how to have a good time! Our dishes are served family-style, meant to be shared by everyone at the table. We can accommodate any event or budget, from business occasions to casual family affairs.View Private Dining Details
All server was awesome. The food was delicious. Service was prompt. This is definitely a place that I would recommend for family-style eating it's a very nice Quaint restaurant not too loud but perfect for a first date or as I said before a group setting. I would highly recommend this restaurant and location.
The food tasted great. The turkey was a little cold but this could be because we had a green waiter on Thanksgiving and I am thankful not to have to cook the dinner myself!
Pet peeve: when wait staff takes your order without pen and pad of paper - then comes back to confirm the order. If you don't have the memory then use a pad of paper. Geez.
Otherwise visit was good.
It was very relaxing , lights with a soft glow , food portion was great , ordered wine which was fantastic , our server was patient and delightful . Thank you !
I had an enjoyable visit. Our server seemed a little inexperienced - there were some issues with the check but they were taken care of. He did not really come around to ask how we were doing or refill our drinks.
The food was very good though. I love the decor inside, and its a fun place for a family. You're likely to run into neighbors there, which is fun.
We forgot to tell the server about no nuts and they gratefully replaced it after we told them. Best service and delicious food!
Never disappoints! Still a gem considering all the Italian choices in Palo Alto. Great for groups but expect it to be noisy even if the restaurant isn't full.
GREAT spot for a quick lunch and leftovers for late night snack. Always enjoy everything about Buca!
Sat so close to next table. Could only hear their conversation with someone pontificating the whole time. Way too expensive. Had $20 off coupon, still cost over $80 for 2 with I glass of wine, and 1 soft drink. Good for large parties, not designed for 2.
Food was OK but not great; the service was adequate but not great. The speed of food being served was good.
Dependable quality Italian food. Couldn't fault it. Unfortunately the service completely let the place down. We had a reservation for 7:45pm, arrived 5 minutes later and it took almost 20 minutes to get us seated. The maître d' was on the phone and took another phone call before even talking to us, one of which was a lengthy reservation that she for some reason attempted to do on speaker phone in a very noisy restaurant, leaning into the phone and shouting.
When we did get attention, she complained that "the computer is frozen, I can't do anything" and just yelled for a co-worker. 5 minutes and more yelling later the co-worker appeared and asked why she didn't call her over sooner. She said that she did, but the co-worker pointed out that she was wearing a headset and why didn't she call via that. Wonderful
We were seated by 8:10pm and were promptly ignored. Flagged down a bus boy who found our waiter. Drinks order placed. Drinks arrived and order placed. ~8:50pm, order arrived, but no serving ware and no individual plates (all the food arrives in the middle - a good system). We had to pick at the food with our forks from the serving bowls. 9pm, no individual plates. Flagged down a busboy who said our waiter would come. He didn't. Flagged down another waiter who rather than bringing us some plates decided to go find our own waiter. She found him eventually an our plates arrived. 9:15pm and we can start to eat the (now almost cold) food.
9:40pm and we're finished. We order another glass of wine from our now very attentive waiter (who to his credit checked in on us several times after his first failures). 10pm - wine didn't arrive. I went looking for the waiter at the bar area but he was nowhere to be found. Asked around and he eventually turned up and said the bar is slow on drinks tonight. Really? Bar was empty when we went looking.
Sorry guys, this is not what expect. Our second visit will be our last. Shame since the food is divine.
First impression with host wasn't good at all, it took them almost 15 min to seat us. The food wasn't the best and service could have been better. I do want to give credit to the server he did the best he could considering he didn't had no help and looked like he was serving al the tables around us.KUDOS for the server although not for the rest of the team.
Usually good but tonight was a bit off. Its one of our go to's so we will be back.
Buca is a fun place to go for tasty Italian food and lots of it! This time, we had a coupon, and that makes Buca tasty, plentiful and a good value!
We had a very disappointing meal here. Although I had made a reservation they put us at a table that was in the main thoroughfare to the upstairs kitchen. The waiters were squeezing behind the chairs of two of our party and the chairs of the next table to access the entire right side of the poorly laid out dining room.
When we asked to move we were told that the other tables all had prior reservations placed on them. During the course of our meal, the table that was next to us, and would have been much more comfortable for us and the wait staff, never filled with customers.
The final encounter with our waitress, was her letting us know that there would be a large party arriving in the next 20 minutes, and to keep that in mind, implying, " Hurry up and eat, so you aren't bothered by the waiters squeezing past your table to serve them."
For a restaurant that prides itself on family style dining and atmosphere we were treated not like family, but like a nuisance.
Our food did not arrive at the same time. One child's dinner came out 15 minutes late. We ordered mussels and they were dry as a bone and small. The chicken parm for kids was too bready.
The portions for 2 would serve four so there was way too much food.
Took server 20 minutes to greet us at our table. Had to ask 3 times for lemon, more water, and a refill on iced tea. Celebrated 3 birthdays and waitstaff were very lackluster in the celebration. Food was not great. Bland white sauce, chicken seemed old. Won't be going back anytime soon.
They feed you like family
Excellent service and delicious food!!!
Table was seriously cramped and then overloaded by the server (not just food, but cake boxes, to go containers, pizza stands) to the point where we couldn't see people seated directly across from each other. Not an excellent experience.
We've been here often and this visit seemed off. We also spent way more than we normally do so I guess prices went up but service and quality of food went down.
This was a great restaurant to take little kids and my elderly mother to. We were seated right away and service was very quick although the restaurant supervisor did most of the work instead of the waitress. The food was good for what was expected - this is not a fine dining restaurant but a nice place for people to get together. They did well accommodating my mother with seating. Nothing was dirty, everything we needed was brought to us without asking and we had a nice time.
Fabulous service and friendliness! Unbelievable deserts!
We were enticed to return to Buca with a lasagna week promotion. It turns out that their lasagna is absolutely delicious! It included a band of meat as one of the layers. We put on some oregano to make it even tastier.
So, my friend and i sought out bucca de bepo because i had eaten at different locations before and i enjoy their family style menu. Unfortunately, on this occasion the service was terrible and the food came at random. They forgot to even bring my friends dinner and charged us for additional items we didnt get. We asked for the item to go and it became a chore to find a person to authorize this. I ended up just hoping in an uber and leaving, minus the steamed broccoli and dessert they werent authorized to cut because the dessert cut guy was mia and certainly didnt bother taking the soggy leftovers. I will never ever go back to this location. 120 dollars worth of anger and frustration, did i mention the server spilled a cup of water on my friend butbhad no way to clean it so left and forgot to come back... blah
Very disappointing experience. Party of 8-waiter spilled wine bottle on floor and continued serving it to us-poor HYGIENE-only lost about a glass of wine but the fact that the top of the bottle touched the floor and the server did not nothing about it we found to be disgusting-makes you wonder about the kitchen food standards. The server refused to get us another bottle so we simply did not drink the wine. We ordered a ton of food (we love their leftovers) but none of it was served hot-some was actually cold. Server was extremely inattentive and treated us like he was doing us a favor-we brought guests who had never been to the restaurant who said they are definitely NEVER going back! It will be a long time before we do too. We were celebrating my son's graduation from law school and therefore just made the best out of a bad situation. I left three messages in the past month for the manager to call me back but have never received a return call. TOTAL waste of $340!
It was nice at first, then two large parties showed up and the noise level was so high that we could not talk to each other. We could not wait to get out of there. Its a nice place with good food, but too many people in to close proximity.
The mixed green salad was great. Everyone loved the chicken limone and the prosciutto chicken. For a casual group group experience we were very happy.
Last few experiences have been underwhelming. Service has been particularly slow and the food has been average. We always seem to see new staff so it seems like a lot of turnover. We probably will not be back, especially with so many good Italian places to eat.
Bring your family! Or friends. Coworkers. A big group of 4 or more in general. The plates are huge! Small 2-3 or large 5 available. Loved the shrimp florentine linguine, stuffed shells with minced spicy sausage and spinach, and cheesy garlic bread! Make a reservation just in case. They don't give out a birthday dessert but the whole crew will sing to the special guest. Sign up for coupon emails! You'll get something for your bday.
Great food and lots of it. Great for group dinners.
Seemed very short staffed and poorly managed. Fortunately I have been to other Bucca's otherwise I would never eat at their restaurant again. Bar was horrible bad drinks and terrible service.
Staff member requested birthday lunch at Buca Di Beppo. We have often eaten at the SF spot. Our boss questions the choice as he seemed to remember a past visit that didn't go so well. Well he was spot on. As we approached I started to recall, yes I think we made a mistake. While you enter through the kitchen, which is a little odd, a greeting from one of the 4 staff members could have made it a little less awkward. Noticed for a lunch hour there was only one other patron in the place which made it more confusing when it took forever for our order to be taken. Requested Salad first, which was forgotten. I asked for my plate to be kept warm while I ate my salad then my boss had to go look for our server to get my meal. Everyone else had finished. 10 more minutes later plates were remove, take home containers asked for, THEN other 10 before we were able to request our bill. Good thing we allowed two hours for lunch. If it was busy, I could understand. When your the only ones in the place, well that's bad service. Oh, again leaving through the kitchen, NOT ONE employee said thank you for coming, hope you enjoyed your meal as we marched on by. I don't think we will forget why we will not be returning to this place again.
Exceptionally slow and forgetful service. Noise level. Indigestion.
We just noticed that the serving is a little small now that before.
This is nor our first visit nor is it the first time that there has been a significant delay in getting our food. They always seem to have an excuse but 30 minutes between salad and the main course is a wait. We love the food especially the Chicken Saltimbocca and Green Beans. Please bring back the Pasta Basilico. If you ask they try but its not he same.
Good Quality Food
I probably wouldn't go on a Saturday night again. We were always trying to look for our server. We had to ask several times for silverware, a plate, missing drink, and an extra to go bag. She never came around to refill our water. Service just wasn't that great on this night. Any other night when they aren't as busy is a lot better than a Saturday night.
The portion sizes are good and the flavors are there. However, the kitchen needs to improve on getting food out in a timely manner. One of our dishes was lukewarm and another cold, as if it had been sitting there for a while waiting for everything else. With reservations, we still had to wait 30 minutes because the restaurant didn't have tables available.
It was my birthday, and being a member of Buca's e-club, I got a $20 off coupon! My wife & I are fond of various chicken dishes at Buca, including the Chicken Parmagiana, the Chicken Saltimbocca, and the Prosciutto Stuffed Chicken. Well worth the money!