About Buca di Beppo - Palo Alto
Buca di Beppo serves authentic Italian cuisine in an eclectic, vintage setting. Our dishes are served family-style, meant to be shared by everyone at the table. Two sizes are available: BUCA SMALL feeds two or more and BUCA LARGE feeds four or more. At Buca, guests delight in our lively atmosphere, enjoy the classic tunes of Frank Sinatra and Dean Martin and admire our decor, including family photos and candid shots of Italian-American icons, such as Sophia Loren and Joe DiMaggio. Our energetic atmosphere, delicious food and friendly staff make Buca di Beppo the perfect place for great Italian food and fun.
Palo Alto, CA 94301
Italian, American, Comfort Food
Hours of Operation:
Monday - Thursday: 11:00am - 10:00pm, Friday & Saturday: 11:00am - 11:00pm, Sunday: 11:00am - 9:00pm
$30 and under
AMEX, Discover, MasterCard, Visa
Our full menu is available for Buca To Go and Delivery. If you're hosting a special occasion or group event at your home, office or a local area reception hall, Buca To Go or Buca Delivery is the perfect choice. Our friendly & professional staff will assist you with your order, arrange a specific pick-up time for Buca To Go or deliver your order ($25 delivery fee applies to deliveries). Plates, napkins, eating & serving utensils and condiments are included. No minimum purchase required. Please allow 3 hours for same-day delivery and call for questions/details about our delivery service area
There is a 3-level parking garage directly behind us at City Hall. It is free of charge but fills up quickly on weekends.
We are very close to the Palo Alto BART station.
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Delivery, Full Bar, Gluten-free Menu, Non-Smoking, Private Room, Takeout, Wheelchair Access, Wine
Special Events & Promotions:
Whether you’re celebrating a special occasion, planning a business dinner or having a night out with family and friends, Buca di Beppo is your answer to one fabulous group dining experience! Buca serves authentic Italian family-style meals in an eclectic, vintage setting. Our knowledgeable staff will help organize and plan your group event or meetings with diverse lunch or dinner banquet packages - ideal for groups of 20 or more. Private and semi-private rooms are available.
Send a Gift Card
Buy now and send it instantly by email, or print a card to give in person.
From Buca's delicious, Italian cuisine to the fun and festive atmosphere, we know how to have a good time! Our dishes are served family-style, meant to be shared by everyone at the table. We can accommodate any event or budget, from business occasions to casual family affairs.
Buca di Beppo - Palo Alto Ratings and Reviews
We came to share a double birthday, and I’d even mentioned it in the reservation. Unfortunately the service for most of the time was extremely poor. Towards the end another waiter helped us, and he was wonderful. He asked the table next to us if anyone was celebrating anything, of course they had a birthday, and no one had done that with us. One of our orders came out wrong, so this gentleman fixed it right away. The server before him couldn’t get or drink order down correctly and when something wasn’t available, she waited 20 minutes to notify us. Overall it was just okay.
Our basic meal of spagetti and meatballs was okay, except the picture in the menu had 3 meatballs and we received two. Oh well.
As we sat and ate our meal we noticed that NO ONE was cleaning the tables of those that had eaten and left. By the time we finally finished there were at least 5 booths/tables with dirty utensils sitting on the tables waiting to be removed. We also saw a number of the same (utensils left on tables) in oother parts of the restuarant as we departed. This is not an environment conducive for enjoyable eating!!
In addition the bathrooms are in need of immediate attention. The hardware needs to be replaced with better working equipment and the bathroom inself should be cleaned/picked up after on a more regular basis than it seems to be right now.
I would not go running back to here in the immediate future.
It was our son's 18th birthday and we have been going to this restaurant for years but something has definitely happened to management .........the entire staff from the rude front desk agent to stressed out barman to our very arrogant server were all extremely unprofessional and unfriendly and under qualified !!!!!! No manager on duty....the place has gone wild !!!! We weren't even offered an icecream treat for my son's birthday. Our group of 11 people left disappointment by the way we were treated and will never go back.......the staff was horrific !!!!
Very poor experience. New Year's Eve -- we made a reservation, they confirmed, we arrived a few minutes early and were seated fairly quickly. But -- it took at least 10 minutes for a waiter to appear and after that an hour for the food to arrive and one of our orders was wrong. All along all the waitstaff and hostess were talking about how slammed they were with phone orders. The phone orders seemed to take precedence over everyone who thought ahead, made reservations and expected a decent meal. Never again.
The spaghetti here is my favorite. Unfortunately I think they changed the marinara sauce. Or maybe it was just prepared wrong. Also when the dish was served the noodles were hard and pasty. We asked for a new one. The noodles were better on the second one but, the sauce was mushy. The meatballs and chicken limone were good. We might try a different Buca next time. Because, if that's how the sauce is supposed to be. We won't be ordering again. The server was very nice and understanding about it. I can't say the same about the hostess, she was rude as if she hated her job. When we checked in for our reservation she acted as if we were bothering her. She told us other reservations we're being checked in and we had to wait. And she was acting like that with other patrons. Some she even turned away. One couple was told no walk-ins being taken. While another couple was told walk-ins weren't being accepted till 830pm. At that time was about 710pm. Very unfriendly.
We went there as a group of 7 - parents and friends of a couple who are getting married today and found it to be very reasonably priced. Order several of the small dishes and share - it's family style! Plenty to eat and lots of time to enjoy conversation as a group.
Arrived on-time for early lunch reservation. Was asked to wait at Host counter to be seated, and after waiting several minutes, was finally seated by our server. He was apologetic and very friendly while taking our orders. Soup/salads were served promptly. Entrees took awhile, but that was fine. When they did arrive, everyone's order was correct, except mine (I ordered the Baked Ziti lunch). Everyone else was able to eat, but I had to wait for my entrée to be prepared. When it did arrive, it was piping hot out of the oven and very good. Just was disappointed that everyone else was almost done with their meals. Was not able to stay for dessert, so we paid the check and left.
If you have a big group you must go to Buca and have DeWann as a server. We had a party of 19 and he was absolutely incredible. The food was great and we had plenty, but really DeWann was what made our event more special. He was so patient and gave terrible food suggestions and how much to order with a party our size. I highly recommend being seated in his section.
The restaurant was very accommodating in taking our large group (10 guests) with very little notice. However, I felt like the servers (who seemed young and inexperienced) could have provided a little guidance on the quantities of food we ordered. This is a family style restaurant and we had a huge amount of food leftover.
The person assigning tables took 25 min to seat us after our reservation time when there were plenty of tables open. She was quite rude. The floor staff was lounging around chatting and ignoring customers. Our waiter was great but the only one doing anything. The food quality has seriously fallen. Too bad as this was a good family place for a long time. It's not worth the time or $$ anymore.
Our family of 4 with 2 young boys frequently come here on weekends. Good pasta, especially the clam linguini and the calamari is wonderful. For birthdays, the waiters gather together and have all the guests sing along with them as they bring the celebrant the cake with a candle. Atmosphere is very family friendly.
Our server and experience was excellent! The food was delicious, from the bread to the friend mozzarella and spaghetti with meatballs. The staff was also very nice, my stomach was upset and one of the managers and my server came to ask if I was alright. They were caring and kind, the best kind of staff there is!! Thank you for a fabulous time we will be back!
This place is trending down. We arrived right at 5:00 for our reservation when they were "switching out their tables" and we stood around in the busy kitchen area for 5 min before we realized it was going to take a while and we sat in the bar and waited. They took >10 min to come and take a drink order, then drinks took >10 min to arrive. The person who brought our food didnt know if it was ours or not and then we waited 20 min for our settings to be cleared. It took 2.25 hrs for a quick Sunday meal during a slow Sunday. This place used to be a go-to for our family, but its quickly falling out of favor. Too bad, food is still pretty good.
We had a 7:15 reservation. Arrived at 7:14 and were told that they were running behind by 45 minutes. We could expect to be seated at 8 pm. We left. I've never had this experience with OpenTable in many years-- but clearly a 45 minute delay isn't really a reservation.
This was our first time at this restaurant and probably our last. It was strange that you walk through the front door, but are immediately in the kitchen. It was confusing. The hostess stand is also in the kitchen. The restaurant seemed cozy enough but our booth had crumbs all over the seat still so I had to wipe it down. The bathroom was all out of toilet seat covers and had no paper towels at all. I had to wipe my washed hands on my nice dress to dry them off. The food was not good - the spicy shrimp appetizer was sub-par and nothing special. For dinner we had the chicken carbonara which was just ok. We didnt eat too much of it and ended up taking it home where it has only sat in our fridge due to neither of us really wanting to eat it. The Brussels sprouts we got for a side were overcooked with just big pieces of pancetta on top. We didnt bother with desert. The waitress we had was very friendly so I would say the service was good. But overall it was not a place i'd recommend or go back to. There are much better Italian places with similar pricing. Maggiano's is one of our favorite "family style" Italian restaurants.
We came to Buca di Beppo to enjoy National Lasagna Day! We were seated promptly and our waiter was terrific. We ordered Caesar Salad, Cheesy Garlic Bread and Lasagna. Everything was served as it should -- and was excellent.
The manager stopped by the make sure we were happy -- the smile on our faces said it all.
We will definitely return for more. Thanks Buca!!
It might have gotten very busy because our server got our orders wrong. It was really slow. The pizza came so late we were already finished with our pasta and ready for dessert. Our server was so apologetic and gave us tiramisu on the house because we were really patient waiting for our food. Although service got very sloppy, because she was super nice , we left her a good tip. Too bad we were not able to get her name. She was a fine young black lady. Super sweet. We were there for my birthday and enjoyed celebrating it. We may not be back soon though. We're used to Buca Campbell that's why.
FOOD: The portion sizes are large, and more appropriate to a family of three or four. This is not good choice for a single person dining out. It made for three meals, so you could say that added value. Like most Italian food it was better on reheating. I found adding some water to the pasta based dish moved it from dried out to a more enjoyable al dente. The calabrese salad was passable, although since tomatoes are in season you might be expecting more than what was presented.
SERVICE: was prompt and accommodating. Water was refilled, but not the bread basket. Olive oil and vinegar were poured for the table which is nice; no table spices to add to the mix for added flavor when dipping.
FACILITY: The entrance through the kitchen area from the street is interesting but disorienting to the first time visitor(not my first time here, but last time we were a party of about six). I have also been to this chain in other cities (SF, DC) and they do not feature this "added pass through the kitchen experience." Perhaps if they offered single seats watching food prep might be interesting.
AMBIANCE: Music was loud, and that was commented on by more than one party in the area I was seated in. Glad I arrived (reserved time) early; it fills up quickly despite the rest of this review's perspectives.
Please sign in to record your input. Thanks!
Report this review as inappropriate?
If you believe this review should be removed from OpenTable, please let us know and someone will investigate.