From Buca's delicious, Italian cuisine to the fun and festive atmosphere, we know how to have a good time! Our dishes are served family-style, meant to be shared by everyone at the table. We can accommodate any event or budget, from business occasions to casual family affairs.View Private Dining Details
A lovely dinner and waitress was wonderful.
Waited almost half an hour past our reservation time as hostess sat walk ins before us. When I spoke up, they had already given our table up, and we were seated in the bar area due to no other tables being available. From that point, it took 1/2 hour to get water and drinks on the table. Took 15 minutes after that to get our order taken. 20 minutes after that, we’re told they were out of one of the sides we ordered. A menu was dropped off to pick a side, but she did t come back for 10 minutes. Food was dropped off at the table with dirty appt plates and empty glasses not bussed. No clean utensils were provided, so we had to flag someone down to get them. It was so ridiculous , the tables on both sides were having the same issues, our mutual entertainment was timing our service. After dinner, having waited almost 20 minutes for the check to be picked up, we got up from the table and paid the bill at the bar and left. From start to finish, it was an absolute amateur operation.
We wanted to meet some friends and thought this was an easy location from our home. After ordering an salad and pizza, which were both very good, we should not of ordered meals... Another pizza would have been plenty. (Table of 5) We loved the pizza.
We were looking for a place to have a rehearsal dinner,
Reviews were not very good, as so I was very Hesitant.
My parents and I went to try for ourselves, as everyone
Deserves a chance..
The atmosphere was very Home style, service was a bit slow, needless to say the food was very good, there sauce
For the pasta was delicious, and mussels were perfect.
We had a enjoyable dinner. Our server Collin was excellent we didn't have to ask for anything
This was not my first time at Buco de Beppo On every occasion the food was excellent very large portions great service. I would recommend this restaurant to anyone
I would call the pizza “flatbread” not pizza. Skimpy on sauce and toppings.
Had reservation but was made to wait 20 minutes. Hostess forgot about us.
She was not very organized at all.
Waitress was excellent and food was too.
There is something terribly wrong. The 2 hostesses were unbelievably rude. We had to wait for 15 minutes beyond beyond our 5.30 reservation. Yet, when we were finally escorted in by the terse waiter, the place was virtually empty. Really strange.....why couldn’t they have seated us in the almost empty restaurant? Two manager types appeared briefly while we waited to stare at the podium and successfully avoided eye contact and slinked away before the more than dozen of us could inquire about what the problem was. We had intended Buca as a fun place for our out of town visitors. It was so embarrassing for our visitors and Naples to endure this treatment. We use to come monthly, sometimes with groups as large as 15. NEVERMORE!!!!!
Exactly what you expect from Buca's, great food and great service.
Our server was personable and knowledgeable about the menu. The food was excellent and there was plenty for all.
We went there on Valentine's Day--not to celebrate just as a place to get into! It was absolutely FREEZING, and everyone there said there was nothing they could do about it. Something about the thermostat was tied to the kitchen. It was so cold, that the meal was not the least bit enjoyable, and if we could have found somewhere else to go, we would have.
Snotty server, bad service, freezing cold. We will not be back.
Valentine’s Day Bucca had a 3 course special very good value
The food was too much and not delicious.
Will never go back. And not inexpensive.
Service was okay, our waiter was nice but the food was just terrible. Our bruschetta was served with old tomato’s that were mealy in texture, the antipasto salad was decent. Garlic bread inedible. We also shared a spaghetti, shrimp diavlo and chicken saltimbocca (sp?) which were subpar. It simply was a poor experience and given it’s a chain I would have expected some consistency to its other locations.
Great coupons that can be used to have a reasonable hearty meal.
Food was great.
The food was good, but the service left much to be desired. We had reservations for a party of 6 at 5:00pm on a Sunday night. We still waited almost 20 minutes for a table. The restaurant was understaffed and many of the tables were still dirty from the lunch crowd. I can't say that I will go back there again, as there are many other Italian restaurants in town with a more extensive menu and much better staffing/service.
Buco was closed due to damages from Irma. Many renovations done yet the atmosphere and decor was kept in a similar manner. At lunch the food took a long time to come. Chicken Parm/spaghetti was very good, as was the eggplant Par,/spaghetti. The bread has been improved. The cannoli was very dissappointing. It was only filled with cream at the ends, and much of the pastry lacked cream. Not worth $5.00.
Tried again after the closure and was disappointed. Service was just awful. Slow and slow and slow. Did I mention slow. Many trips in the past and will try once more but they knew it when we left and we mentioned it. Sorry but they are not ready for prime time yet. Even the reservation was delayed ...
Always a stop when we come to Naples. Good food and atmosphere make for a good dinner.
Service was tearable, food was average. Lipstick on a wine glass and they forgot an entree. Noise was unbearable.
Excellent prices for quantity & quality food. Atmosphere is great, very casual, service is polite & right on.
Always wanted to try the pizza for many years coming here. Finally ordered it instead of their other fine dishes. What a disappointment, $28 for pretty much a soggy flatbread. Also ordered a salad and that was $26 just for a salad. So Pizza, salad and a bottle of wine which was $30 retail $10 in the stores ended up paying $100 for pizza and a salad. This place should have just stayed closed. After the hurricane.. or just stick with their chicken parm which is usually excellent. And don't sit in the bar area tables because the bartender needs to take care of the whole restaurant drinks and all the tables in that room also. So service was really slow and other people's meals were mixed up and not done properly. Maybe just getting started from being back from the hurricane?
Food and service were great. Definitely return there
Poor service, bad food and very very cheesy atmosphere. 8 people eat for under $300 so if that’s what your looking for you found the right place.
They were overwhelmed. Our waitress was ok. She was overwhelmed also and wasn’t handling it well. No bread w salad. Never got refills on drinks. But overall still decent meal.
Terrible service. Inexperienced server. Food was just OK. The pizza was the best. Good for kids though
Very good food. Family style works well service very good
Made reservation in August for wife’s 70th birthday dinner. Got your reminders during the week before event. Called local restaurant 4 days prior to discuss menu options ( pre-select vs order individually). Guests arrived only to find restaurant closed and still undergoing Hurricane Irma repairs and note on door saying opening Dec 1st. Huge embarrassment and disappointment ( prior visits were very good). Not sure why I was told 4 days before that it was open or why your system not notified about repair closure. Had to find other resèrvation at 6:30 on a Friday night. Called Bucca Corporate Office last week and was told the Regional VP would call to discuss but not response so far. Unfortunate!
Made a reservation and went but It was closed . Was never told this location was not open for business
Family size portions - above average quality - you get what you get
Great for group
Service was terrible, food was mediocre, restaurant looked dirty, many empty tables with dirty dishes, just awful. Never going back
The service was great but we waited for a table with a reservation and were seated in a room that had 1 table of 8 with people at it
Tried new dishes tonight...both were fantastic!
Shrimp Florentine & Penne al Forno...will have again!!
Ordered their broccoli it was hard and not Cooked we asked for it well done and it came twice and it was hard. The waiter was nice but but the kitchen messed up.
Great meal as always.
Had the chance to taste some of Buca's new menu items...all great!
Hostess at door was Excellent, friendly and helpful. She took us to our table via her Tour of the restaurant thru the kitchen and various rooms... I had requested room directly behind hostess area. Then we had an Excellent waitress, engaging, helpful and attentive as needed.
Food was Plentiful and Delicious. We had leftovers for the next day. Spaghetti, meatballs, Caesar salad, garlic bread, chicken Parm. All was soooo yummy!
We ll return and recommend!
There was water dripping from the ceiling & the floor was soaking wet. Didn't notice until the end of our meal. They had heavy, carpeted mats soaking up the dripping water. Had to walk through it to get out of the room. All the waiters were walking through it. I feel sorry for the waiters. The air conditioning wasn't working while we were eating. I overheated from the heat and humidity. The place was getting full when we left. Yikes!!!
It's usually better. We usually have fun. We did tonight. But then, yikes!!!