From Buca's delicious, Italian cuisine to the fun and festive atmosphere, we know how to have a good time! Our dishes are served family-style, meant to be shared by everyone at the table. We can accommodate any event or budget, from business occasions to casual family affairs.View Private Dining Details
Folks at the hostess stand acted like we were putting them out and didn’t take the time to check us in with our open table reservation.
Waiter kept forgetting things and then all but ignored us after a large group of young ladies came in.
Food was good. Everything else was lacking
Our visit overall was very pleasant, we enjoyed the food very much. Due to one server not being on the job we and the table next to us were told to wait a bit as the bartender would have to take our orders. We asked for water with no ice by two different people a bit later and got brought water with ice. It got corrected quickly. Then throughout the lunch there were two servers that kept taking turns serving our table, therefore we got presented with two bills-never had experienced that before. I asked for a high chair when booking a table and still had to ask for one when we got there. Also, lights decorations on the walls were nice but not too kid friendly as kids could easily touch and play with them-maybe a bit higher from tables would be great. We still had a great time and would definitely be back. We love your food. Dessert was phenomenal! Great parking area compared to Minneapolis Buca.
Our server was not versed in the regular menu, or wine listings. When I asked for a wine recommendation, he stated he was new and didn't know what to recommend. He was also very slow at refilling our beverages and bringing new drinks to us from the bar.
Need more space in front entrance for those who are waiting. Parking lot is a mess and to be greeted by a mass of people just trying to get out of the way and get to their table is overwhelming. Food is great as always, but experience just to get to a table not worth the effort.
Great food love the family style dining!
Enjoyed the food and atmosphere. Recommend the spaghetti.
Our dinner was very slow and did not come out together like we ordered it. Very disappointing
Love the spaghetti and meatballs which are huge. Small rooms with lots on the walls to look at.
Great family style dining. Huge portions so make sure you are hungry!!
Food was great as always. Our order was a bit messed up and got out of order but we got it. They were very busy! Otherwise very enjoyable.
Food was very good and so was the service!
We were seated immediately. Great atmosphere. Good food.
Fun atmosphere with great Italian pictures and mementos. Service was extremely friendly although a little rushed towards the end, food was average. Overall a good experience but too expensive considering the quality of the food was lackluster for the price
Made reaervations and had a very short wait at check-in, which was great. Service was ok, not great. Waited quite a while to place our order, get refills, and get our bread. Biggest disappointment was the food. Manicotti was rubbery and barely warm, baked ziti was dry, and cavatappi was really bland and watery. Food was a huge disappointment compared to other Buca locations.
Very good food and we didn't even order our favorites. The noise level seemed to be a lot more than usual and the "grands" even mentioned this.
Service was super poor, they forgot about some special request like a pasta without any kind of meat, took forever to get a drink,etc
Service was poor and slow. Food was cold. Very unimpressed.
We love going to Buca, but this time we were disappointed in the seating. I had made a reservation for 11 people and asked for a spacious table. When we arrived they sat us at a very small table that would not fit 11 comfortably - we said we would wait while they found something else. We were seated, however the table really only was set for 10 and the waitress didn't know we had 11 - it was not the most convenient table to sit at either. We were disappointed in making a reservation and then not being set at a requested table
Great food and superb service! We enjoy having another great experience at our favorite restaurant. Salut to all of the chefs Chris, Andrian, Jorge, and Trini, and our favorite servers Jose, Edy, and Isiah! Cheers to Patrick, Craig, Miranda, and Santiago!!!
I have been here sevaral times before and have had a better experience. This time the main course took 1 hour to arrive, and our server seemed to be running around like a 'headless chicken". To add insult to injury, the main course arrived lukeworm at best!
I made reservations 3 weeks in advance for Christmas Eve. I also confirmed the reservation .
For 10 years we have eaten dinner on Christmas Eve at Buca's. The last two years have been disappointing .
We arrived on time but had to wait, we were then seated in the very back of the restaurant where it was crowded and dirty. Our waitress was friendly but we didn't see her a lot. As we ordered she continued to tell us how they were out of several items that we always ordered. No meatballs for spaghetti at an Itailian restaurant ?!. We ordered Lemon Chicken with hardly any lemon sauce because they were running out. One of our guests ordered something to drink and was told they didn't"t have it but was not offered any thing else. We waited for our meal for 50 minutes but we had no silverwear or napkins.
When I returned home I listened to my voicemail and found that Buca's had left me a message cancelling our reservation for dinner because of Kitchen malfunction. I had not recieved this message so why didn't someone tell us when we checked in for our reservation that they had canceled our reservation because they were running out of food? If we would have known this we would have left.
My biggest surprise is that no one offered to take money off our bill, coupons or anything.
It spoiled our Christmas Eve and we will not return again. This was unexceptable especially on a Holiday .
Had a great meal! However their bathrooms were out if commission during our entire visit, i cant imagine how much longer it was! I feel bad for anyone who had to go, as they would need to go outside to a local bar and it ws freezing out.
Overall bad experience that seemed like everybody there was new to the job and a management didn't care.
For a walk in we were told it'd be an hour wait until I reserved it in open table and was let right in. They were out of booze and ingredients to make several of their advertised drinks and even some common liquors. The food came out on time and was good, but we were told they were all out of big plates so we were served on the small bread plates until I asked for bigger ones. The people at the table next to us didn't get silverware until they asked for it (after their appetizers were dropped off) and when the waiter came back he handed them a pile of silverware and told them they didn't have any wrapped. Then they had to ask for napkins.
The person that dropped off our food tried delivering it to several different tables before he got to ours and had also tried to drop off other people's food to us. I had to go to the bar and ask for water and more drinks because out waiter didn't come back around. I had to do the same with the check after it was dropped off because we were sitting at the table with our card in the holder for ten minutes.
Again, overall bad experience with bad service and instead of anybody trying to find a way to improve the experience all that was given were a couple curt excuses.
We had a 6:15 reservation last night. We were seated around 6:20. We ordered at 6:25 pretty soon after being seated. It took 50 minutes to get our meal to us. The food was lukewarm but it still tasted good enough to eat. Besides I didn't want to go through the hassle of trying to get more food after 50 minute wait for our initial dinner. Our waitress was odd. She wasn't rude and she seemed to know what she was doing, but the way she interacted with us was just odd. She seemed to be doing some kind of Southern California "I'm really cool" routine. It was just odd. We thought it strange that they walked us through the kitchen in order to get us to our table. Over all, it wasn't the type of experience I was looking for. I think there are other restaurants in Maple Grove that can provide better quality food with a faster service time and a more professional wait staff.
Dinner was great except they don't have the Italian sodas on the menu anymore.
Baked rigatoni is delicious. I wish they had a small salad included but they don't.
Great option for hassle free Thanksgiving dinner
Birthday celebration for my 82 year Mom. We had 4 generations at our table and Buca made sure all our needs were attended to right away. Perfect evening!
We really like the Spicy Rigatoni but last time we had it, it tasted as if someone just dumped red pepper flakes on top and it was almost too spicy to eat