First of all, it was hot and uncomfortable where were sat; AC out and then spaghetti sauce was kinda bland; our order got mixed up and it took Justin several minutes to get refills, etc.

Amazing food and way more than you can eat. Service was excellent. The only thing I would say is the music was up too high and as much as I love birthday celebrations, staff singing is cliche now. All in all great place, I'll be back!

Our server Justin was great. Thank you Justin.

Edward was an amazing waiter who really paid us a lot of attention, food was divine!

We had a table of 10 and LOVED everything!! Salads, Rum Punch Bowl, Chicken Parm, Chicken Alfredo, Chocolate Brownie Sundae, kids pizza, were all amazing! Our server was very personable. We will be back!

Great food and service.

The food was good. However, my sister found a long piece of hair in her salad. Other than that everything else was fine

Love the food and the atmosphere, but man, the tables are just not meant for family sharing. We got 2 small portion dishes to share, and a kids meal, at a table for 4 and there was no room to comfortably put things. The tables were also very close together, and conversations were loud, so it was an interesting Father's Day listening to the family across from us talk about catheterization - in detail. If I went to this location again, I would request a larger table for sure.

Very disappointing. The air conditioner was out and it was hot as blazes in there. No explanation and no apology. They also had a huge industrial blower thing that was super loud. The bathroom was dirty and so was the silverware. The bright spot was our long suffering server who was doing his very best to be accommodating. He was soaked through with sweat and working his tail off, obviously short staffed. Kudos to him, but the manager should be completely and utterly ashamed.

Everything was wonderful

Surprised at the number of small children and the noise level

Drink orders took some time to replenish

All of our food was cold. Server didn’t buss any dishes. After about an hour, we finally asked him if he could take away some of the dirty dishes, his response was like this was the strangest request he had ever gotten. He took one dish away, we had explain to him that we wanted all of the dirty dishes taken away. Mediocre is the nicest thing g I can say about this experience.

We arrived late with few customers left. The staff was still inviting and very courteous even though it was late. The food was amazing as always!

We had a great server! The food was ok, not the best. We had a good time and appreciate the great service. The main entrees were a little bland but salad and dessert was great!

One of our favorite restaurants.

The basic menu set-up of portions that feed 3 people (small) or 5 people (large) is a strange for a chain Italian restaurant. The food was average to above average but not quite as good as other options in the area. Our server mistakenly forgot to press “send” on our order, so we waited quite a while for the mixed greens salad, which was all iceberg lettuce and fairly bland. The chicken saltimbocca was a better choice but the sauce needed more acid or lemon. The pizza for the children was bland for my taste, but they greatly enjoyed it. We were given complimentary dessert due to our wait time, and the server was very apologetic.

So I was worried when they couldn’t find the cake we ordered for our birthday party but the manager took care of everything. It was a wonderful birthday for my fiancé and everything was delicious and perfect!

The food was sub par and not what we expect from
Buca. 2 drinks were sent back because they were terrible. Just an overall sad experience!

Servers were very nice and attentive.

Food was great as usual but the actual restaurant was dirty and had a smell. Needs to be cleaned and updated. Service was good, not busy at all.

Set ice and food were great. However as we were leaving a male staff member was yelling at the hostess about a waitress getting 2 large tables. He was yelling at her at the hostess desk in front of other staff and customers. Very unprofessional, very rude.

A very welcoming staff and environment. The food was amazing and not too pricy at all. The food was served to us quickly despite the large party I went with.

Great service. The food was ok but not great.

Upon arriving the front wait staff seemed very unprofessional and young almost to the point where I wanted to ask if an adult was present to fulfill my reservation. We were asked to wait for 10 minutes to sit down which was weird because the table was open; we were standing there waiting for an open table we had reserved. Upon sitting down the waiter informed us for the first time that they no longer have menus and are all online, I’m 28 and my fiancé is 26 we are tech savvy, but others aren’t and you should not have to have/use a smartphone to order regardless of pandemic. We got through all of this and ordered waters to start which never arrived after 10 minutes of waiting and looking at a digital menu displaying prices which have increased by at least 40% since my last visit. MY ADVICE IS TO SKIP THIS PLACE... GO SOMEWHERE ELSE LIKE GRASSA GRAMMA OR COALS; horrible!!!!!!!

Birthday- my daughter turned 18

Great food and service!

Service was outstanding! Food is always good!

The food was excellent and the server was very efficient.

Spaghetti was ok but the meatballs were too dry to eat. Lasagna and chicken lemon were good. Overall we spent $200 on a below average meal for the price.

We went in for a 9:30 reservation so it was very quiet and we ended up closing the place down. The restaurant itself has such a fun vibe with funny pictures all over the walls in every room. We had 4 people and we split two of the small entrees that were both delicious and more than enough food. Our server was very attentive with drinks and did a great job. Would definitely visit again.

Food and service was excellent. Always a pleasure to dine there

Always a great time at Bucca.

Enjoyed the food and service

Everything was amazing, except I felt that our reservation might have been missed or something. The people who reserved behind us were sat immediately and the hostess left to speak to someone about ours. We were then placed in a rather secluded area that looked closed, and we were really close to a lot of the staff and computers where they make their tickets. It didn’t ruin the night but the ambiance was a bit thrown off the whole time

We were seated in the bar area to accommodate mobility challenges but the 1st booth cushions were like seating on a board. We asked to be reseated and the 2nd booth was better but still not sufficient.
The service was slow and several simple request had to be repeated. The requested birthday desert was one of them. When it came it didn't have the requested candle, no plates or silverware. What should have been a pleasant surprise for my 87 year old mother in law fell flat. Disappointing,

The food was excellent but the service was far, far from acceptable. First, we had reservations 4 days in advanced for a Saturday Night at 7:30pm. Walk up to the hostess at 7:25pm and she says, "sorry, our reservations are running about an hour late". Hmmm, why did I make a reservation? We wait, finally get seated and wait another 10 minutes until someone asks if we want drinks. We asked for drinks and garlic bread. We got cheese bread. Ordered main courses, and they took a long time to come out. Had to flag someone down for drink refills, napkins, Parmesan Cheese. You name it. Our waitress didn't stop by very often. I think we were putting her out having to stop by. Were they busy? Short staffed? not my problem at these prices. Just wanted a good meal. Luckily, the food was excellent. 2 stars, sorry.

Had a reservation but had to wait for over 20 minutes
Also waited extended time for Bill.
All else was very good

Always a great meal!

Had the salmon, brussel sprouts and salad. All delicious and severed quickly.

Went for Valentine’s Day. It was pretty good, my only complaint is the lasagna sauce has no flavor. It was just tomato sauce. Definitely needed some seasoning.