Buca di Beppo - Kansas City
Whether you’re spending the day shopping at the Country Club Plaza or discovering the Nelson-Atkins Museum of Art, Buca’s warmly decorated dining and semi-private rooms are perfect for enjoying a relaxing meal, everyday dining or celebrating any occasion for parties and groups both small and large. Can’t join us at our table? Call ahead or order online for To Go or delivery. Catering also available.
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The food and service was amazing but the staff that seated us didn’t read our request for a booth and seated us right next to the bathroom where there was a clear view inside. It was a birthday celebration.
Hello, Sally. We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.
It was quite loud with people talking, and we had the luxury of sitting right underneath a speaker to add to the experience. Our server was relatively nice, but did seem to have a bit of an attitude. The food was good, as usual.
We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.
The food was not good at all. You could tell that the chicken used in the pasta dish was processed meat and not fresh. The spaghetti and meatballs were dry and you could tell the sauce had been sitting all day and microwaved upon serving. The greens for the Apple Gorgonzola salad was also not fresh as there was no “crisp” in the bite. The food was ordered and the spaghetti arrived at our table in 5-minutes so that goes to show you that the food is already prepared for every order. Very, very disappointing especially for the price.
I was actually surprised on how great our visit was after reading some other reviews! My husband and I took 8 teenage girls out for dinner and everything was wonderful! Our server was very attentive and the food was delicious! We even got in close to the time of our reservation! We will definitely come back!
Thank you, Angie, for that glowing review. We are happy to hear you had a blast with our famiglia! Come back to see us again soon!
It was perfect for my daughters 17th birthday! Casual and fun!
Thanks, Leanne, for the rave review and for choosing Buca di Beppo to celebrate such a special occasion! We appreciate you sharing your experience with us and hope you visit us again soon!
Great food great service
Thank you for the great review! We strive to provide great food and world class service, so we're happy to see that reflected on your visit! We hope to see you again soon!
We loved going to Buca for our date night! Fun atmosphere, great service, and delicious food! Would highly recommend making a reservation!
We are happy to hear how much you enjoy dining with us at Buca di Beppo! We look forward to welcoming you back again soon!
We used to love this place. But the quality of food and the service has gone down hill in the last few years. Every time we needed something, we had to ask our waiter 3 times for it. And it would take nearly 30 mins to get a gluten free menu or a refill. Its ridiculous. My husband ordered the spaghetti and meatballs, he said it was dry, no flavor and tasted like it had been microwaved. I ordered the chicken limone. The flavor was ok but the chicken was rubbery like it had been frozen for a few months prior to cooking. Also children are suppose to eat free all summer if an adult entree is ordered with each child. We were still charged for 2 kids meals. My husband was so upset with the food and the service at that point that he did not want to wait another 30 mins for the waiter to come back by, so we paid it and left. Not the quality you would expect getting when paying $100-$150 for dinner. We won't be back there for a long time to come.
We are truly sorry for the frustrating experience and we hope for the opportunity to learn more and try to make things right. Please private message us with your full name, phone number and email so we can reach out to you directly.
The service was very slow and they messed up our bill. It took 25 minutes to get our bill
Thank you for dining with us at Buca di Beppo. We'd like to learn more about your dining experience to address your concerns and better serve you in the future. Please visit our website and click on Contact Us in the footer to complete our online guest review form. Once we receive your contact information and details of your experience, a member of our management team will contact you directly.
Very good salad and pasta at a very reasonable price. Very nice ambiance and friendly staff.
Karen, we are happy to hear how much you enjoyed your meal with us! We look forward to welcoming you back again soon.
extremely hot and loud with average service. the food was not great.
We are sorry to hear you did not fully enjoy your recent visit. We appreciate that you have taken the time to write to us, as it will only help us improve ourselves. Thank you for giving us the chance to make it right for future visits.
I asked for crispy eggplant and got it! So thankful as it’s the first place in town that accommodated that request.
We are so glad you had such a great time with us. We look forward to seeing you back soon!
Food was good, waitress was friendly but didn’t keep our drinks refilled regularly.
We are so glad you had such a great time with us. We look forward to seeing you back soon!
Horrible experience. Waited at our table for almost 30 minutes. Not one person acknowledge us. Finally got up and left. It was my birthday and ruined the night. Will never return.
Mathew, we are so sorry to hear that we let you down – especially on such a special day! We would like to get in touch to see how we can assist. When you have a minute, please visit our website and click on Contact Us in the footer to complete our online guest review form. Once we receive your contact information and details of your experience, a member of our management team will contact you directly.
Celebrating a birthday. Chicken carbonara was excellent. Brussel Sprouts were undercooked and flavorless. We brought them home and cooked and seasoned them.
Thank you for taking the time to share your feedback. We look forward to serving you again soon!
Always enjoy our meals at Buca di Beppo. Cannot imagine a meal without the anti-pasta salad.....my favorite. Enjoy hearing the music in the background and looking at all the pictures on the wall. The service is always great our server checked on us several times to make sure we had everything we needed.
Thank you for that glowing review. We are happy to hear you had a blast with our famiglia! Come back to see us again soon!
The service was awesome, food was good. Maybe a little overpriced for pasta. I ordered a tiramisu to go and had it for dessert later that night and it was horrible. Had two bites and tossed it in the trash, 12.00 loss.
It was good, especially for Father’s Day. We were in early enough that there wasn’t a rush. Only one main thing irked me which had more to do with the front of the house. We had put in reservations, yet the staff was squabbling about how to seat 5 of us within an earshot of us. Outside of a dirty plate that was sent back, there were no other issues.
Our hostess Alexis was the main problem. We made our reservation for 4 and when we showed up on time she was very frustrated and started to complain out loud to her other hostesses about how they did not have enough tables and servers for us. She was very rude and not friendly at all- we waited 15 minutes before we got a table and the restaurant was not busy at all. The good news is our server was very friendly and did a great job. The food as always was ok (we were not expecting a 5 star restaurant).
It was rather loud where we were sitting. After our meal came out, I had to ask if we were still going to be getting the appetizers we ordered, they ended up coming out when we were almost done eating. Had to wait a while for refills of our drinks. Not sure if we will be coming back.
Fun place to eat! My wife and I love coming here when we are in KC. Slightly dissapointed that the pasta dish was very bland with little taste. Salad was excellent. Service was good!
Food has always been good love the atmosphere. Sometimes you just get a bad server. Other than that i would highly recommend it.
Great food, and great service!
Much better experience than a year ago when we were seated & no waitstaff came to our table for at least 30 min. This time we sat in the bar area & had the best service.
We had a bunch of friends together and we needed a place to eat some pasta.
We only have gone to Buca a few times. We had a reservation and still had to wait 30 minutes. The service was slow. It took a long time to get our food. When the server brought our ticket she didn’t return to get our payment for 20 minutes.
Disappointed in the service. Appetizers were brought with the entree and the server forgot one of the entrees and it came out late. No drink refills were offered until the end of the meal.
Excellent food and wide variety of menu options. A little pricey though.
We were hosting our monthly Dinner Club group. There are 12 couples in our group so finding a restaurant to accommodate the possibility of 24 people can be quite challenging. The Open Table app allowed me the ability to view which restaurant was able to handle our large group without the headaches of having to call multiple restaurants. The food was great and our waiter Frank did not flinch when we asked for separate checks. What was a relief it was when our checks arrived they were correct...no mistakes!! We have found that to be a dilemma in other restaurants.
Thank you for a great evening
Our server was wonderful, personable, and attentive.
Our food was fine but the service was terrible. We sat down at 1:15 and finally left at 3:15. It took so long for us to get our food and the resturant wasn't busy at all. The waiter took a very long time getting us boxes for our food, we had to ask twice for our ticket and we really felt stuck from leaving even when we had been done with our food for a while. We really wouldn't go back again. Not worth spending over a $100 on food.
It was so loud and so hot we could not talk to anyone other than the person right across or next to us. We arrived for our 730 reservation at 725. We were not seated until almost 8. We ordered 1 app right away and it came quickly as did our drinks. e ordered a salad and it came out in a reasonable amount of time. We had to ask for new plates for our salad....our entrees did not come for over an hour. It was a birthday dinner and we didnt even order the birthday sundae because we just wanted to get out.
This is such a great place to go for prom!! It’s very inexpensive, and it’s fun!!
This restaurant has consistently great food and service. Great place for families
Haven’t been in awhile. Forgot how awesome and unique this place is! Went to celebrate my granddaughters 9th birthday. She was impressed. I was happy they brought her dessert and sang to her.
The experience was good, only complaint was where they seated us.
The food was good and the service was great. Always a fun time when we go.
My husband was not a fan of Buca but after this experience he changed his mind.. The service was great and the food was delicious. We even got a birthday sundae that was very good but also very big like everything there. We will definitely be back.
It smelled bad, no one was there. The food wasn’t good. I don’t understand how that place is still in business.
I made reservations but still had to wait. I think walking in thru the kitchen in unsanitary, they definitely should change that. When we were seated we were seated in the forgotten about area in the very back where it was stuffy and hot. It took forever for our food to come and the spaghetti was watery. When the manager came he said they didn’t drain the pasta water for the right amount of time. I feel if the prices were going to be so expensive for each individual item then there should be no errors made like that. I was very disappointed and will never go back.