Great place to eat Italian!
Worst Chistmas dinner ever. Our server was horrible as she kept forgetting that we had already ordered. My salad came out after my 45 minute wait meal. Asked to remove it from check and to cancel it and she did not...instead she boxed it up for me to take home....so now the salad sits on the table for an additional hour while we eat our meal. Drinks never got refilled. Also server never informed us that bread comes with the meal, so on top of the garlic cheese bread that was needlessly ordered she kept brining baskets of the house bread. We've never had such poor service here in the past. We come here 3 to 4 times a month...not any more we won't.
Good food. Got really loud. Floors and carpet really dirty, needs to be cleaned. Needs an over haul.
This place has gotten better but the pricing for the portions on some dishes are too high. We dined for Thanksgiving that it was very expensive for what we got.
this restaurant was a big disappointment. I could have eaten better food for less.
Went for my sister 17th bday. The place was amazing as soon as you step foot in the door. They walk you around and very friendly. The waitress even came back and asked how the wine was. Then the food is well worth the price. I was not even looking at a menu and was expecting my bill for 4 people to be over 100 and it was WAY less and we even had bday cake from them. Just perfect all around recommend to anyone
Terri was very accommodating and pleasant. Thanks!
Meal and service was great. Table in back of us had 6 children all yelling and screaming. Parents did nothing. Needless to say it ruined our meal but I have no one to blame but myself as I knew it was a child friendly restaurant. I doubt I will be going back as spending over $125 for 3 people and leaving with a splitting headache is not my idea of dinner. As I said I don't blame the restaurant but be warned you too could fall into a situation where you have children without the parents giving a bit of concern about the other people near them.
Food wasn't very good and not hot. Our seating section was loud with unsupervised kids. It's thoughtful for staff to sing happy birthday, but the repetitiveness of it negatively effects the dining experience.
Great experience and quality.
Yummy Italian food with a great atmosphere. The service was wonderful and our server was friendly and attentive. The restaurant is conveniently located near the Avenues Mall.
The broccoli side was better tasting than the main dish. The main dish lacked herbs and overly acidic...basically the tomatoes overpowered the seafood for flavor. Some basils would have helped It a bit. Our server was very nice, patient, and attentive. So overall experience was good.
A family group of 10. Were seated in the Pope room - large round table making conversation among us very pleasant. Service was terrific & food great as usual.
We were very well accommodated & cared for; like being in our own home dining room.
In spite of being nearly empty at noon, the service was quite slow and inattentive. it took fifteen minutes after I finished my beer, for any wait staff to enter the room to check. I ordered spaghetti and meatballs which tasted fine, although was bland. The dish was served barely warm and cooled to room temperature in ten minutes or so. The tile floor under the table was sticky and obviously not scrubbed in sometime. No wonder the place was nearly empty.
Always a good experience.
We had to wait quite a while upon arriving at the restaurant. We had to call from the lobby to get someone to come from the kitchen to answer the phone and notice that there were guests in the lobby and finally get some service. The food was good but our server was horrible, she was inattentive and we had to request items multiple times. The food was good and we had a quiet table which I requested so that's the best part.
Everything was great tasting and the experience was great. We sat in the booth in the kitchen and it was a fun and unique experience. The only negative part of the experience was the portion size. The portions were supposed to feed 2-3 people, but it was more like 1-2 people.
The food was fine, but the service was terribly slow because The server was also the bartender and seem to be totally overloaded to no fault of her own. We were there for almost 2 hours. The restaurant also seems to have a very odd smell. On top of this they had just mopped with bleach the bar area so that compounded the odd smell in the place we almost left but the kids were hungry so we stayed. The women's restroom is in as my nightmare - beware! It is incredibly musty in there because they probably haven't dusted in years. All the knick knacks and wall decor had a thick dust film.
Graduation dinner, great experience for large group!
A bit tacky on decor. Food good but could use a bit more seasoning. Pricey as you have to buy salad etc. Server was excellent and friendly
Great service! and the food was good too. We love Bucca.
I enjoyed the meal. At first you think it's a bit pricey until you realize the dishes are designed to be shared. Then the prices are well in line with expectations. I have eaten here since the initial visit so returning speaks volumes in my book. As such, I will continue to eat here in the future.
The atmosphere was nice but the food was VERY bland, no flavor or spices. Would not return.
Had reservations at 7:30. Showed up to empty restaurant and was told the kitchen was backed up, it would be another 20 minutes. We were ready to leave and go to Olive Garden when they finally seated us. Finally got our food. The pasta was hard like it had been put in the microwave. All around bad decision. Love the one in Columbus. Jacksonville needs slot of help
Not the same Bucca anymore. Food was either under or over cooked. Drinks were warm and bland. The kitchen didn't even know how to pronounce some of the dishes on the menu:/
New Years dinner with family. The service provided by our server was excellent. The food was excellent and came out in a timely manner. The appitizer and entrees were delicious.
Food was excellent but definitely better for groups not singles. My boyfriend and I went to the restaurant. The food was good but the serving sizes are made for groups of people and priced for groups too. If you have a large group and like the family sharing idea then this restaurant is for you!
Had a 2 pm reservation but did not get seated till about 2:30... place was a bit crazy .. our waitress was awesome !! Food was awesome !!! Overall we really enjoyed it ..
The food was not good at all. My mother could not cut her eggplant parmesan with a butter knife or a steak knife with brut force. I had the manicotti, well what was supposed to be that. The filling was made with what tasted like a bad version of the powdered white craft macaroni and cheese. The bread that we got had a taste of ash as if someone had been smoking handled the bread before coming to our table. The only thing that we were served that tasted half way decent was the red sauce. Also our waiter had no clue what he was doing or any semblance of customer service skills.