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Permanently Closed - Buca di Beppo - Jacksonville

4.0
504 reviews
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$30 and under
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Italian
Top Tags:
  • Good for Groups
  • Special Occasion
  • Kid-friendly

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About

This restaurant is permanently closed. Buca di Beppo serves authentic Italian cuisine in an eclectic, vintage setting. Our dishes are served family-style, meant to be shared by everyone at the table. Two sizes are available: BUCA SMALL feeds two or more and BUCA LARGE feeds four or more. At Buca, guests delight in our lively atmosphere, enjoy the classic tunes of Frank Sinatra and Dean Martin and admire our decor, including family photos and candid shots of Italian-American icons, such as Sophia Loren and Joe DiMaggio. Our energetic atmosphere, delicious food and friendly staff make Buca di Beppo the perfect place for great Italian food and fun.
Dining Style
Casual Dining
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Cuisines
Italian, American, Comfort Food
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Hours of operation
Monday - Thursday: 11:00am - 10:00pm, Friday & Saturday: 11:00am - 11:00pm, Sunday: 11:00am - 9:00pm
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Phone number
(904) 363-9090
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Payment options
AMEX, Discover, MasterCard, Visa
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Dress code
Casual Dress
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Executive chef
Rafael Chico
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Private party facilities
From Buca's delicious, Italian cuisine to the fun and festive atmosphere, we know how to have a good time! Our dishes are served family-style, meant to be shared by everyone at the table. We can accommodate any event or budget, from business occasions to casual family affairs.
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Private party contact
Deseree Joson: (855) 955-5111
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Catering
Our full menu is available for Buca To Go and Delivery. If you're hosting a special occasion or group event at your home, office or a local area reception hall, Buca To Go or Buca Delivery is the perfect choice. Our friendly & professional staff will assist you with your order, arrange a specific pick-up time for Buca To Go or deliver your order ($25 delivery fee applies to deliveries). Plates, napkins, eating & serving utensils and condiments are included. No minimum purchase required. Please allow 3 hours for same-day delivery and call for questions/details about our delivery service area.
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Neighborhood
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Cross street
Phillips Highway
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Parking details
Free self parking in mall parking lot.
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Public transit
JTA bus stop at Avenues Mall.
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Special events & promotions
Whether you’re celebrating a special occasion, planning a business dinner or having a night out with family and friends, Buca di Beppo is your answer to one fabulous group dining experience! Buca serves authentic Italian family-style meals in an eclectic, vintage setting. Our knowledgeable staff will help organize and plan your group event or meetings with diverse lunch or dinner banquet packages - ideal for groups of 20 or more. Private and semi-private rooms are available.
Additional
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Chef's Table, Corkage Fee, Full Bar, Gluten-free Menu, Non-Smoking, Private Room, Takeout, Wheelchair Access, Wine
What 504 People Are SayingWrite a review
Overall ratings and reviews
4.0based on all time ratings
4.0
food
4.0
service
4.0
ambience
3.5
value
Noise · Moderate
80% of people would recommend it to a friend
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5.0Dined on December 30, 2017

Great place to eat Italian!

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1.0Dined on December 25, 2017

Worst Chistmas dinner ever. Our server was horrible as she kept forgetting that we had already ordered. My salad came out after my 45 minute wait meal. Asked to remove it from check and to cancel it and she did not...instead she boxed it up for me to take home....so now the salad sits on the table for an additional hour while we eat our meal. Drinks never got refilled. Also server never informed us that bread comes with the meal, so on top of the garlic cheese bread that was needlessly ordered she kept brining baskets of the house bread. We've never had such poor service here in the past. We come here 3 to 4 times a month...not any more we won't.

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5.0Dined on December 24, 2017

Good food. Got really loud. Floors and carpet really dirty, needs to be cleaned. Needs an over haul.

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4.0Dined on November 23, 2017

This place has gotten better but the pricing for the portions on some dishes are too high. We dined for Thanksgiving that it was very expensive for what we got.

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2.0Dined on November 4, 2017

this restaurant was a big disappointment. I could have eaten better food for less.

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5.0Dined on October 3, 2017

Went for my sister 17th bday. The place was amazing as soon as you step foot in the door. They walk you around and very friendly. The waitress even came back and asked how the wine was. Then the food is well worth the price. I was not even looking at a menu and was expecting my bill for 4 people to be over 100 and it was WAY less and we even had bday cake from them. Just perfect all around recommend to anyone

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4.0Dined on September 29, 2017

Terri was very accommodating and pleasant. Thanks!

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5.0Dined on August 22, 2017

Nice dinner

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5.0Dined on July 31, 2017

Meal and service was great. Table in back of us had 6 children all yelling and screaming. Parents did nothing. Needless to say it ruined our meal but I have no one to blame but myself as I knew it was a child friendly restaurant. I doubt I will be going back as spending over $125 for 3 people and leaving with a splitting headache is not my idea of dinner. As I said I don't blame the restaurant but be warned you too could fall into a situation where you have children without the parents giving a bit of concern about the other people near them.

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2.0Dined on July 15, 2017

Food wasn't very good and not hot. Our seating section was loud with unsupervised kids. It's thoughtful for staff to sing happy birthday, but the repetitiveness of it negatively effects the dining experience.

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5.0Dined on July 10, 2017

Great experience and quality.

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5.0Dined on June 29, 2017

Yummy Italian food with a great atmosphere. The service was wonderful and our server was friendly and attentive. The restaurant is conveniently located near the Avenues Mall.

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5.0Dined on June 18, 2017

The broccoli side was better tasting than the main dish. The main dish lacked herbs and overly acidic...basically the tomatoes overpowered the seafood for flavor. Some basils would have helped It a bit. Our server was very nice, patient, and attentive. So overall experience was good.

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5.0Dined on June 1, 2017

A family group of 10. Were seated in the Pope room - large round table making conversation among us very pleasant. Service was terrific & food great as usual.
We were very well accommodated & cared for; like being in our own home dining room.

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2.0Dined on May 18, 2017

In spite of being nearly empty at noon, the service was quite slow and inattentive. it took fifteen minutes after I finished my beer, for any wait staff to enter the room to check. I ordered spaghetti and meatballs which tasted fine, although was bland. The dish was served barely warm and cooled to room temperature in ten minutes or so. The tile floor under the table was sticky and obviously not scrubbed in sometime. No wonder the place was nearly empty.

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4.0Dined on May 14, 2017

Always a good experience.

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3.0Dined on May 4, 2017

We had to wait quite a while upon arriving at the restaurant. We had to call from the lobby to get someone to come from the kitchen to answer the phone and notice that there were guests in the lobby and finally get some service. The food was good but our server was horrible, she was inattentive and we had to request items multiple times. The food was good and we had a quiet table which I requested so that's the best part.

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5.0Dined on May 4, 2017

Everything was great tasting and the experience was great. We sat in the booth in the kitchen and it was a fun and unique experience. The only negative part of the experience was the portion size. The portions were supposed to feed 2-3 people, but it was more like 1-2 people.

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2.0Dined on May 3, 2017

The food was fine, but the service was terribly slow because The server was also the bartender and seem to be totally overloaded to no fault of her own. We were there for almost 2 hours. The restaurant also seems to have a very odd smell. On top of this they had just mopped with bleach the bar area so that compounded the odd smell in the place we almost left but the kids were hungry so we stayed. The women's restroom is in as my nightmare - beware! It is incredibly musty in there because they probably haven't dusted in years. All the knick knacks and wall decor had a thick dust film.

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5.0Dined on April 28, 2017

Graduation dinner, great experience for large group!

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4.0Dined on April 16, 2017

A bit tacky on decor. Food good but could use a bit more seasoning. Pricey as you have to buy salad etc. Server was excellent and friendly

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5.0Dined on March 15, 2017

Great service! and the food was good too. We love Bucca.

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5.0Dined on February 16, 2017

I enjoyed the meal. At first you think it's a bit pricey until you realize the dishes are designed to be shared. Then the prices are well in line with expectations. I have eaten here since the initial visit so returning speaks volumes in my book. As such, I will continue to eat here in the future.

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2.0Dined on January 21, 2017

The atmosphere was nice but the food was VERY bland, no flavor or spices. Would not return.

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2.0Dined on January 7, 2017

Had reservations at 7:30. Showed up to empty restaurant and was told the kitchen was backed up, it would be another 20 minutes. We were ready to leave and go to Olive Garden when they finally seated us. Finally got our food. The pasta was hard like it had been put in the microwave. All around bad decision. Love the one in Columbus. Jacksonville needs slot of help

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1.0Dined on December 31, 2016

Not the same Bucca anymore. Food was either under or over cooked. Drinks were warm and bland. The kitchen didn't even know how to pronounce some of the dishes on the menu:/

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5.0Dined on December 31, 2016

New Years dinner with family. The service provided by our server was excellent. The food was excellent and came out in a timely manner. The appitizer and entrees were delicious.

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5.0Dined on December 31, 2016

Food was excellent but definitely better for groups not singles. My boyfriend and I went to the restaurant. The food was good but the serving sizes are made for groups of people and priced for groups too. If you have a large group and like the family sharing idea then this restaurant is for you!

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4.0Dined on December 25, 2016

Had a 2 pm reservation but did not get seated till about 2:30... place was a bit crazy .. our waitress was awesome !! Food was awesome !!! Overall we really enjoyed it ..

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1.0Dined on December 13, 2016

The food was not good at all. My mother could not cut her eggplant parmesan with a butter knife or a steak knife with brut force. I had the manicotti, well what was supposed to be that. The filling was made with what tasted like a bad version of the powdered white craft macaroni and cheese. The bread that we got had a taste of ash as if someone had been smoking handled the bread before coming to our table. The only thing that we were served that tasted half way decent was the red sauce. Also our waiter had no clue what he was doing or any semblance of customer service skills.

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2.0Dined on November 29, 2016

It took over an hour to get our food after we ordered. Sent two entrée back. Our bill was incorrect and it took three revisions and a conversation with a manager to get it corrected. Below average food quality. Our waitress was new and unfamiliar with the menu.

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3.0Dined on November 24, 2016

I was always a big fan of Buca's but this past dinner was very disappointing. For starters, we were rushed through the entire meal - what ever happened to dinning?
Secondly, the chicken parm was soft - meaning they didn't brown the chicken long enough to cook the breadcrumbs. We also ordered shrimp fra diavalo which was really shrimp scampi served with penne.
Very disappointing.

We barely swallowed the last bite before the waitress was requesting our dessert order. This location feeds you rather than letting you dine.

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5.0Dined on September 23, 2016

Food was delicious, cocktails were great, service was excellent. I declined dessert and the staff still came and sang Happy Birthday with a big candelabra which was perfect!

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2.0Dined on September 16, 2016

Decided to take parents and grandparents out for dinner. Arrived with no reservation, parking lot was half empty and reception area was empty. No warm greeting from anyone here as we arrived and no host/hostess was to be found. When she did finally arrive she asked if we had a reservation and then we were told it was a 30 minute wait. I looked around and asked why. She said they were full. I said "okay, we will wait" and then proceeded to make a reservation on OpenTable that was only a 15 minute wait. I then returned to hostess and she said she couldn't guarantee that reservation. While waiting a party of 8 showed up for a Birthday and had a reservation and were told they had a 30 minute wait. They said "what's the point in having a reservation system if you can't guarantee the reservation." I agree. Why is this company paying for your service and not using the tools they have been given? On top of that I was trying to talk to the hostess about this and she just turned around and walked away to talk to the other hostess. I approached her and told her I was speaking to her and the other hostess just talked over me like I wasn't even there. When we were seated we asked to speak to the manager and when she came all she did was make excuses about how people called out. I work in the service Industry for a luxury brand and the first rule is to never make an excuse for the what happened. I'm not saying by any means I expect the same level of service but You should own the situation and resolve the matter. In this case I just wanted to let her know where she could make a few minor improvements, which includes having her hostesses take the time to listen to the guest but apparently she also has a problem just listening. I understand that people call out but the guest should never know the back of house issues. Needless to say although I do enjoy the food I will probably never return because of the front of house (hostess) service. Our server I must say was great!

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4.0Dined on September 9, 2016

The always have a friendly wait staff. We used to go there once a month but not so much anymore due to other options moving into the area. I have to say that I find their red sauces to be too sweet but their appetizers and other dishes are very good.

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5.0Dined on September 5, 2016

I had spaghetti with Rosa sauce. It was delicious. So was the salad. My server remembered me from last time I think his name is Sean. He was awesome too.

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5.0Dined on August 18, 2016

Buca is a fun, vibrant, kitschie venue that delivers great food at reasonable prices. Decent and affordable wine and drink list, crazy fun, tasty desserts and great service. Their Italian specialties are prepared well, bread is terrific and you don't have to ask for a large pasta spoon! Family and group fun place. Don't miss the Pope Room for real 'celebrity' celebrations.

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3.0Dined on August 6, 2016

Theatmospherewasgreat. However the food was not very good. It was very bland and unappealing. My dates beer was flat and my wine did not seem fresh. I think they are existing onot the atmosphere alone.

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4.0Dined on August 6, 2016

Excellent place for a casual but delicious Italian meal when with a larger group. We've eaten here multiple times and are never disappointed.

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4.0Dined on July 30, 2016

He had 15 people for my mom's 80th birthday party

The staff was very accommodating And helpful

We were very loud (small kids) so I felt bad for the people in the room with us but nobody seem to complain

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