Buca di Beppo - Greenwood

4
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426 Reviews
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$30 and under
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Italian
Craving authentic Italian food in Greenwood, IL? Look no further! Book your reservation today with Buca di Beppo Greenwood, the Italian restaurant known for traditional pastas in homemade sauces, specialty pastas, mouthwatering entrees and fresh-made breads, salads and pizza. Favorites include Baked Ziti, Chicken Parmigiana, Lasagna, Spicy Chicken Rigatoni and Shrimp Fra Diavolo with dishes served family-style; Small feeds 3 and Large feeds 6. But leave room for dessert! Cannolis stuffed to order, homemade Cheesecake and artisan Gelato aren’t to be missed. Whether you’re looking for deals at the nearby Greenwood Park Mall or catching a movie at Cinemark Movies 8 – Greenwood Corners, Buca’s warmly decorated dining and semi-private rooms are perfect for enjoying a relaxing meal, everyday dining or celebrating any occasion for parties and groups both small and large. Can’t join us at our table? Call ahead or order online for To Go or delivery. Catering also available.
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What 426 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.2
food
4.2
service
3.9
ambience
3.6
value
Noise · Moderate
80% of people would recommend it to a friend
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G
Atlanta
39 reviews
Dined on November 28, 2019
Overall2food3service1ambience3

After making a reservation another $3.29! REALLY?! So my son who ordered a root beer, had he switched to Pepsi Or tea would have been overcharged for his second drink? $3.29 is gouging people as is. Double charging is ridiculous. Then we bagged up our own extras while plates piled on our table, then our pies were delivered early, not requested—rather at the servers convenience, & I said we weren’t ready but would like coffee with pie. She said now? I said with pie, but we’re not ready. She said 10-minutes then? I said I’ll let you know. This was 30-minutes from when we sat down. Didn’t realize we were in the fast food drive-thru line?! Pies were dropped, coffee brought 10-minutes later with creamers in disposable cups—I serve family style in a pitcher-then check delivered. I didn’t tip as usual but tipped on the quality of the poor, rushed service, that I wouldn’t call service but rather a tasks-list. She must be fatigued by her duties. Jandy I think was her name. I had driven 8-hrs from Atlanta to take my mother to dinner & was rushed. I was fatigued...she is just a poor quality server. The toilet paper (2-rolls) were empty & the restrooms messy, with a large toilet paper roll balanced on the sanitary can,but a minimum of four employees were standing with the hostess at the front door-singing, laughing, chatting-0 mgmt

Buca di Beppo - Greenwood
Responded on December 1, 2019

Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future. Thank you again for reaching out to us.

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RB
1 review
Dined on November 22, 2019
Overall1food1service3ambience1

The food was not good along with the decor and service.

Buca di Beppo - Greenwood
Responded on November 25, 2019

We are sorry to hear you had an unsatisfactory experience and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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1
Indiana
3 reviews
Dined on October 19, 2019
Overall4food5service4ambience3

It was very warm in the restaurant and a family with three boys was seated in the same area. Lots of disruption, meltdowns from kids and they were crammed into a booth. We were also there to meet family later for dessert and it was so very warm in the restaurant that it was uncomfortable to eat.

Buca di Beppo - Greenwood
Responded on October 22, 2019

We are sorry to hear you had an unsatisfactory experience and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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B
Indiana
54 reviews
Dined on October 4, 2019
Overall3food3service5ambience3

Pricey for pasta, family style or not. Better than last few times we've been there, but still feel Maggiano's a better value.

Buca di Beppo - Greenwood
Responded on October 7, 2019

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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OT
Indiana
1 review
Dined on August 3, 2019
Overall1food1service3ambience3

Food was not good poor quality. Crunchy chicken. The garlic bread ordered as appetizer never made it to the table. We didn't even get regular bread instead. Server was nice.

Buca di Beppo - Greenwood
Responded on August 5, 2019

We regret to hear that your meal was not up to par during your most recent visit. We appreciate that you have taken the time to write to us, as it will only help us improve ourselves. Thank you.

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WC
Indiana
3 reviews
Dined on July 4, 2019
Overall5food5service5ambience5

We had a wonderful birthday lunch. The food, service, and atmosphere were great!

Buca di Beppo - Greenwood
Responded on July 16, 2019

Thank you for choosing Buca di Beppo to celebrate your special occasion! We appreciate you sharing your experience with us and hope you visit us again soon!

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JB
Cincinnati
3 reviews
Dined on June 2, 2019
Overall4food4service5ambience4

Food and service were great as usual. Main negative is always noise with birthday parties and unattended kids. And parents who don't stop their kids from pounding on the back of the booth seat that you are on the other side of!

f
Indiana
64 reviews
Dined on May 27, 2019
Overall4food4service5ambience2

This is not an inexpensive night out but the portions are huge and when everyone wants a different dish you end up with leftovers. I'd be happy with smaller portions (onesies) so that we can try more things! But we enjoyed ourselves. The restaurant was nearly empty when we arrived and we were seated next to a huge party that made hearing each other really difficult.

CW
Indiana
18 reviews
Dined on May 12, 2019
Overall4food3service4ambience3

Overall food was good but not great. Service was very good. Marinara was like water...the meat sauce would have been a better choice. The Lasagna was excellent. Garlic bread was good but we did not need the large size that we ordered. Same with the Cesar salad - a small would have been plenty. The Cesar salad had WAY to much dressing on it. We had 4 adults and a 5 year old.

ED
1 review
Dined on May 12, 2019
Overall1food3service1ambience2

Had a reservation but was still made to wait to be seated for 20+ min
Ordered appetizer - no plates provided
No silverware provided - when we asked for some it was given without knives.
When asked for knives (group of 6) we were given two to share.

MD
Indiana
1 review
Dined on May 12, 2019
Overall4food4service5ambience4

Very nice meal. The entrees need more sauce, but that was about all that I can see was lacking. Good choice.

OT
Indiana
2 reviews
Dined on May 12, 2019
Overall3food4service3ambience3

They pack you in like sardines. Hardly room to breath much less set

Buca di Beppo - Greenwood
Responded on September 29, 2019

We are sorry to hear you had an unsatisfactory experience and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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LL
Indiana
5 reviews
Dined on April 28, 2019
Overall5food4service5ambience4

Our experience was amazing from the very beginning. Our Server, Greg, was helpful and informative. He helped with entres and portion sizes. He was more than ready for our group of 14. He was kind and polite to the adults and all of the kiddos too! We was celebrating "Pappy's" birthday and wasn't disappointed at all! Hats of to the staff at Buca's!!!

OT
6 reviews
Dined on April 21, 2019
Overall3food4service5ambience3

The service was excellent, but gluten free menu was very disappointing. The restaurant was out of risotto and were not getting a delivery for 3 days. Additionally, there should be gluten-free pasta offered. This is a very simple fix.

OT
Birmingham
9 reviews
Dined on April 14, 2019
Overall5food5service5ambience5

Hostess didn’t give a crap about her job. The rest of the staff was fabulous. Superstar waiter.

Food was FABULOUS. Bruschetta chicken saltimbocca lasagna Brussels sprouts. Sooo good!

OT
1 review
Dined on March 23, 2019
Overall5food5service5ambience5

Celebrating my daughter’s engagement!

HE
Indiana
4 reviews
Dined on March 9, 2019
Overall3food5service3ambience3

The food was great, however the service could have been better. They really need more room in their waiting area.

JD
Indiana
1 review
Dined on March 6, 2019
Overall4food5service5ambience5

Upon arriving at the restaurant, they did not have our reservation through Open Table. However, they put together a table for us and we only waited about 7 minutes. Everything else was excellent!

SB
Indiana
3 reviews
Dined on March 3, 2019
Overall5food5service5ambience4

Buca is a great place to celebrate a birthday or just an everyday meal Mo is the best waitress

AB
1 review
Dined on March 3, 2019
Overall5food5service5ambience5

Good food and excellent service by waitress, recommend it highly.

DL
Indiana
37 reviews
Dined on March 2, 2019
Overall5food5service5ambience5

Good food and good service

J
Indiana
5 reviews
Dined on February 17, 2019
Overall4food4service5ambience5

All family size servings; good mix of flavors, very accomodating when you ask for extras, we always ask for extra garlic. The bread is ok, not baked there, they get it delivered pre packaged, so get the bruscetta if you want fresh pre dinner bread. I'm not sure of the spaghetti either, I saw a guy in the kitchen holding a bag of spaghetti. Love the style of music played, and the Italian themed ambiance. Angel is an excellent server, and other servers we've had have been great.

MS
Indiana
16 reviews
Dined on February 16, 2019
Overall2food2service1ambience3

Server seemed flustered. Ok busy helping with a big party. Just very disappointed with the whole evening as we were celebrating the day we met 27 years ago and felt as a bother instead of a customer.

BL
Indiana
3 reviews
Dined on February 16, 2019
Overall3food5service3ambience3

I would only do take out. They must have a management problem. The food was good, however everything else was marginal. Here's how we received our food. First was our main courses, at this point we asked for silverware. Next water and again asked for silverware. Then the appetizers came out, again asked for silverware. Stole some from an empty table to get started. Then we asked about our drinks, somehow that order got lost so we just canceled them and drank water. Then the silverware arrived.
We noticed while we waited for our table that people coming in without reservations were being told it would be an hour wait. In our section alone there were two empty tables and two empty booths during our whole meal???
Other than that it was great!

OT
Indiana
1 review
Dined on February 16, 2019
Overall2food2service2ambience2

The hostess staff was openly talking bad about the wait staff while a ton of people were standing and waiting on tables. Super unprofessional. No one acted like they knew what was going on and they weren’t that busy. Many many open tables once we got seated.
Then, They were out of lasagna! How is Bucas out of lasagna at 5:30 on a Saturday???? Then the spaghetti and meatballs came out like warm and barely any sauce on it.

I’ve been to many Buccas and something is seriously wrong with the management of this one. At least on this night. Won’t be back.

OT
Indiana
1 review
Dined on February 14, 2019
Overall4food4service5ambience4

As a culinarian I try to be as analytical as possible when I go about my dining experiences and try to avoid any personal biases. Overall the food was excellent and the waitress was very attentive which led to an incredibly pleasant experience. The noise was a little loud but understandable because it was Valentine’s Day. If I had to pick a weak spot in the dining experience it would be that the salad seemed off and scattered in the realm of flavor but was still fresh and left a crisp feel, in addition to this the cannolis weren’t 100% filled but were mostly. The pasta was cooked perfectly (I had the lasagna), the cannolis still had the accumulative flavor profile which was very delicious. The atmosphere was calming and allowed me and my date to have a great time regardless of the noise. I would highly recommend this location for future diners and will likely revisit this location in the future.

OT
1 review
Dined on February 14, 2019
Overall5food5service5ambience5

It was great. Had a great server.

CM
Indiana
6 reviews
Dined on February 2, 2019
Overall4food4service4ambience2

Despite a reservation, we waited 25+ minutes. The hostess was rude and the whole entrance smelled of cigarettes.
The room was ridiculously loud, dark, and HOT. Our waitress was okay and the food was far to dry and salty. Worst Bucca experience every- likely the last.

CD
Indiana
12 reviews
Dined on February 2, 2019
Overall3food3service5ambience2

Very loud , pasta sauce dry and too little

o
Indiana
9 reviews
Dined on January 27, 2019
Overall5food5service5ambience3

The food and service was amazing. The rooms however were very cold. That's the only reason it wasn't 5 stars all around.

OT
1 review
Dined on January 25, 2019
Overall5food5service5ambience5

Great evening

OT
Indiana
3 reviews
Dined on January 10, 2019
Overall5food5service5ambience5

A few things stood out: Hailey was a greater server, she hit on several key points i.e. wishing happy birthday, complimenting wife's nails, .stopped several times to ensure we were fine.
Our party name was listed on their board as soon as you entered the restaurant.
Happy Birthday was mentioned right off the bat.
Loved the decor and all the pics.
Staff was great!
Only low point of experience was it was chilly in the restaurant, and could see several space heaters around to make up for it.

KP
Indiana
2 reviews
Dined on December 31, 2018
Overall3food4service3ambience4

Food was good but took about 30 minutes after our reservation time to get us seated. They seemed a bit
un-prepared for the New years eve crowd, but did their best to push through it!

OT
Indiana
10 reviews
Dined on December 29, 2018
Overall3food3service2ambience3

I have dined here many times. It has been going down hill of late. Three of the five dishes were not well made. Time to stop going to Buca, I think.

LG
New England
2 reviews
Dined on December 28, 2018
Overall2food3service1ambience3

Service was horrific. Food was not as goof as it used to be. Wouldn’t go back to this location.

KS
1 review
Dined on December 26, 2018
Overall1food1service2ambience1

Despite a 5pm reservation we were seated 20 minutes late. Our order was wrong and garlic bread brought to the table was not garlic bread but rolls. They seemed severely understaffed. We will not return after our second unimpressive visit.

OT
Indiana
2 reviews
Dined on December 25, 2018
Overall3food5service4ambience4

We were seated 45 minutes after our reservation time

OT
1 review
Dined on December 25, 2018
Overall5food5service4ambience4

Staff did a great job for as busy as it was.

JW
Indiana
4 reviews
Dined on December 24, 2018
Overall5food5service4ambience4

Christmas Eve with famiky

JB
Indiana
8 reviews
Dined on December 17, 2018
Overall5food5service3ambience5

We arrived at 6:30, but waited ten minutes for a party member to show. It literally took 80 minutes after ordering for our foot to arrive. The restaurant wasn't even that busy.

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