From Buca's delicious, Italian cuisine to the fun and festive atmosphere, we know how to have a good time! Our dishes are served family-style, meant to be shared by everyone at the table. We can accommodate any event or budget, from business occasions to casual family affairs.View Private Dining Details
A Gift for Mom! Make your reservation today! Bring Mom to Buca di Beppo on Mother’s Day!
Sunday, May 13, 2018
Absolutely bad...bad and bad again. From Service to Food.
Service was bad from water to end.
Food - Stuffed Shells overcooked and dry. Shrimp Parmesan, had to have been frozen fried shrimp. It was oh so bad.
This was the third and last strike going to this restaurant.
Our waiter was amazing! His name was Jo and he did a phenomenal job in serving our table of 7! He came by frequently, offered suggestions of the food and was happy to accommodate any of our requests with a smile! He was AWESOME! However, that was the highlight of the dinner. The food was flavorless, the plates and utensils were dirty and several of the menus had straws or food stuck on the inside. Thankfully my father in law was just happy to see his children but he didn't really enjoy anything else...
Buon cumpleanno! Mangia, mangia! When Buca di Beppo is good, it's very very good. Great family-style Italian food. Really good service - we had a lovely chat with our server on a quiet night, and got both great service and a wonderful meal. We ordered way too much food (the servings are huge) and had leftovers for 2 days. When you're in the mood for a party, this is the place (and you don't need a reason for a party but if you're celebrating something special, you'll be made to feel special). Desserts are also huge - the brownie sundae is seriously one of the largest things I've ever seen. Come celebrate!
I eat at Buca weekly and this time it was exceptionally good. From the service to the food, all was perfect!
Celebrating Valentine’s Day!’
Even with a reservation we had to wait an additional 20 mins to be seated and another couple without a reservation went in before us so are making reservations pointless? Food was delicious no complaint. Service was terrible hostess had her thumb in her mouth several times i even caught her doing that while taking some people to their seats. Waiter took a while to get to us being that he was also the bartender. While waiting in the "lobby" the carry out section was overcrowded. We were seated by the bar when we asked not to therefore it was a pretty loud night being that the bar patrons were having a good time. Buca is a nice place to dine im just not sure if ill come back to this establishment. seems it needs better management. I'll stick to driving to DC
All was ok, average experience but was very dirty under the table, so we asked to change the table but it is unacceptable in general and sofa was horribly torn.
Most of the food was excellent - antipasto salad, chicken saltimbocca, rigatoni al forno (so much crunchy prosciutto, pepperoni, and spicy italian sausage) were so delicious and full of flavor and cooked to perfection. On the other hand, the alfredo supremo was HORRIBLE, do not order - dry and bland. The gelato was okay, all the flavors (pistachio, raspberry and maybe vanilla) were all different textures. The pistachio was the best texture and flavor - closest resemblance to gelato. The raspberry seemed more like a super tart sorbet. The vanilla one was icy - like freezer burn.
I made the reservation in the afternoon
We were assigned to the Pope table and it was freezing cold
The waitress said “sorry, the HVAC hasn’t worked all day”
Why did you take reservations when the HVAC was not working?
Awful experience, worst time at Bucca’s
A potentially good family meal was tarnished by poor service, lack of attention to detail, and unwillingness of the staff to respond to customer complaint. An erroneously delivered meal (subsequently touched by guests at another table) was re-delivered to us and it began the downturn of events. Buca di Beppo is made of more but it has turned us away from this location unhappy and probably unwilling to return for sometime. The experience was in stark contrast to the one we had at the DC location.
- We were unable to contact the restaurant via phone. Upon inquiring we were told that their system is not working and did not show any desire to get it fixed!
- The server did not understand out special request and brought incorrect item.
- They restaurant was out of Tiramisu dessert (second time in a month).
- With coffee order only coffee was served we had to ask separately for cream and sugar and spoon.
BUCA DI BEPPO USED TO BE MUCH BETTER THAN THIS BUT NOW IT IS NOTICEBLY SLIDING DOWN ON SERVICE AND FOOD QUALITY.
Food and service as great as always. It is a family oriented restaurant so the servings are big...leftovers!
This was a before Christmas family get-together. 11 people in our group. Saturday at 3:30-5:30 . We knew that this would be a slower time, which meant we had a room to ourselves which was really nice. Everyone enjoyed their food & we got excellent service from our Server. (I wish I could remember his name......but he was great!).
I think this restaurant is a great choice for groups. We found dishes that 2-3 people wanted to share & then passed around all the leftovers afterwards.
The restaurant let us stay & visit with each other as long as we wanted. It was nice, quiet & unhurried! I guess that will vary with the date & time, but that was our experience.
We will do it again next year!!
Always a fun place to eat. Quality is going down a little bit over the decades but still passable.
Buca is always a family favorite, though also a great place for a couple's happy hour. I've never been disappointed by the service nor by the food/drinks.
Was a little dissappointed with portion size. We were advised by the server that what we selected had no pasta. Do find the family style of only multi-person portions sometimes difficult for just 2 people.
Great italian food and great for big groups - friends or family.
The food is noticeably not as good as it once was. We will probably not go back.
The service was excellent and the food was very good. Our server was very attentive too.
Wonderful place for a family get together!
We love the atmosphere and service!
Unfortunately, this was not a pleasant experience. My husband and I had a special early anniversary dinner planned and we had made reservations. We were seated at a two top and the dinner was off to a good start. A small Calamari appetizer was ok to taste but way over priced. As our dinner was being prepared, a large party of at least 30 came in with only 8 out of the total being the adults. Mayhem ensued. They were loud, screaming, throwing, straws, running around, jumping at their tables and it was awful. The parents were not supervising the children at all. The manager came out once to check but said we couldn't be moved Bc "we were full all night" Another table also complained to no avail. Dinner ruined. When we left. There were many tables open and available in quiet areas. Just not sure why it was handled that way. Some of the wait staff apologized including our waitress but others laughed at us as we left. By the way our bill was over 80 dollars without alcohol. We were so disappointed. We will not be back.
The kitchen had problems on Saturday night. It took longer than usual to get food. The food came out of the requested sequence for the large group (10) seated next to us. The manager did come to their aid to calm their anger. We like Buca, but they need to fix these problems.
Server was not very attentive, or experienced. this is not the norm for this restaurant, but he may have been new. Food is consistently good and the home feel good atmosphere is comforting.
Great service, wonderful meal.
We find the family style menu challenging, probably works better for groups. Offer single's versions?
The food was good as always. We arrived early and were promptly seated. There were not that many people there for dinner yet. However, it took an extraordinary amount of time to get the main part of our order. It was long enough I left the table to hunt out the waiter. The salad was outstanding as was the chicken saltimbocca chicken. The brussel sprouts looked great on the menu but were drier that we expected. We mentioned it to the waiter and he did take it off the check. Overall a nice dinner.
Still one of Gaithersburg's little secrets.
Service was good, food was just what we wanted and the value was great.
Hope it doesn't keep itself a secret too long.....
I guess family style is just not our style as we each prefer ordering individual servings to suit our tastes. Nothing remarkable about the food but the decor is certainly Italian. Service was very good. Did not appreciate the staff loudly clinking table settings nor cleaning the floor while we ate.
We went to Buca Di Beppo for my aunts birthday dinner. We arrived on time for our reservation and we're immediately seated for dinner, it took the waiter about 10-15 minutes to come to take drink orders which was fine because we were deciding what everyone was going to eat. Once we places drink orders the waiter disappeared when we were ready to place food order. This seemed to be a common thing as we continually had to ask another waiter walking by to find our waiter. I personally don't think the food was worth the price & they may want to update the pricing that they show because $30 and under is not an ideal price or estimate because everything is sold a la carte
My friends and I love the family style dining concept! The food is tasteful, portions are generous, and the service is always excellent!
This is usually a popular and reliable family friendly chain restaurant. Although our waitress was most pleasant and was hustling, service was very slow Saturday night. Even though, it was less busy than usual. Even paying our bill was a challenge. Perhaps it was under-staffing? Management needs to fix this.
We always order the Chicken Marsala and Manicotti. It's delicious.
We love coming here for birthdays. The decor is, oh, so tacky, and the food is delicious. If you love large portions of pasta and salads, and desserts, in a fun atmosphere, you've come to the right place!
Went for a birthday dinner, even put that it was for a birthday dinner when making the reservation, told the waitress we were there for a birthday. Not a single happy birthday, dessert, nothing!!! Waitress forgot to even put in our appetizer then proceeded to blandly apologize for not doing so. Food was so good but the service was horrible!!! I will never go back to that Buca ever!!!
Lasagna was served still cold and a little frozen on the inside but food is generally good and so is the service
We've been in this restaurant many times before, and like its rustic European ambiance and wholesome Italian food. However there is so many dining choices around, so we haven't been there for 3 or 4 years. The ambiance is still the same, the food was the same good stuff, but the service was horrible. First, our waiter showed up 10 minutes after we were seated, and all this time we were looking at staff running back and forth by our table trying to avoid eye contact. We ordered drinks, appetizers, and the main course all at once, and it started trickling down 10 minutes later. First, mozzarella and tomatoes on a big service plate. The bus boy asked: do you want plates? Sure. 10 min later the plates arrived, Then in another 10 minutes the wine and water were also on the table. By the time the main course was delivered, I've almost finished with my wine and asked for more. It took 18 minutes (!) for the waiter to bring wine, and since I did not want to eat veal marsala without wine, it turned cold by then. The bottom line is that all food we ordered was delivered, and it was very good. But the entire dinner experience was ruined by waiting for missing parts. At no time anybody stopped to ask how we are doing. The place seems to be pretty chaotic, primarily because of a non-existent management. I don't think we will be coming back.
Not going there again. Portions are for 2 to 3 people which didn't work for us as everyone wanted something good different. Service was terrible.
Buca di Beppo is our favorite Gaithersburg Italian restaurant.
The food is good, the place needs a good cleaning and most of the bath room doors in the women's room are broken. The service is always good and the staff is very friendly. I go there
probably 3 to 4 times a year. I love the old memorabilia, that is my favorite part of this restaurant.
Great place for family dinner and gathering