Buca di Beppo - Frisco

3.9
853 Reviews
$30 and under
Italian
If you are looking for an Italian Restaurant in Frisco, TX then come to Buca. We are located just off the Sam Rayburn Tollway, near the Stonebriar Centre and proudly serve authentic family style Italian dishes. We specialize in celebrations and also offer catering suitable for all occasions.
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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 853 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.0
food
3.9
service
3.7
ambience
3.5
value
Noise · Moderate
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OpenTable Diner
Dallas
1 review
Dined 6 days ago
Overall4food4service4ambience5

Food was prepared and served with care and quality. $30 a person for pasta is not good value. The appetizer was $31. Good portion but watch out for the “just $10”
Prices are written very small for a good reason.

Buca di Beppo - Frisco
Responded 4 days ago

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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OT
OpenTable Diner
1 review
Dined on October 3, 2021
Overall5food5service5ambience5

Best birthday ever!

Buca di Beppo - Frisco
Responded on October 6, 2021

Thanks for the rave review and for choosing Buca di Beppo to celebrate such a special occasion! We appreciate you sharing your experience with us and hope you visit us again soon!

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OT
OpenTable Diner
1 review
Dined on August 28, 2021
Overall1food1service1ambience1

Wow this place went down hill. It used to be so good. The food was horrible. They better get that figured out fast.

Buca di Beppo - Frisco
Responded on September 7, 2021

We appreciate you taking the time to write to us and are sorry to hear you did not fully enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

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F
Foodluv51
Dallas
38 reviews
Dined on August 26, 2021
Overall5food5service5ambience5

Celebrated our 32nd wedding anniversary! Awesome service!

Buca di Beppo - Frisco
Responded on August 28, 2021

Thank you for choosing Buca di Beppo to celebrate your special occasion! We appreciate you sharing your experience with us and hope you visit us again soon.

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SG
vipSparkyGray
Dallas
46 reviews
Dined on August 20, 2021
Overall3food4service2ambience2

Disappointing visit to a place that’s usually on top of its game. I’m trying to be sympathetic to the service challenges of the industry, but even when the waiter was present, he wasn’t that great. We were put in an area where we were surrounded by tables that had not been cleaned off. Basically, the whole experience fell short of expectations. We dine here occasionally, and will give them another shot based on the overall history of experiences.

Buca di Beppo - Frisco
Responded on August 25, 2021

Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future.

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OT
OpenTable Diner
Dallas
2 reviews
Dined on July 17, 2021
Overall4food5service2ambience5

We didn't really have an understanding of the portions and how many it would feed. When we asked for more info from he server, he just repeated what the menu said. We way under ordered, then had to add more, and it took forever for it to come out. We thought he forgot to put the order in it took so long.

Buca di Beppo - Frisco
Responded on July 20, 2021

Our service should have been much better than what you received. Please know that we will address this with our team and will do our best to make this an isolated experience. Thank you for taking the time to leave us your feedback!

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C
Casey
1 review
Dined on July 17, 2021
Overall2food2service4ambience1

Food was underwhelming, overly cheesy on most things. Server was very nice.

Buca di Beppo - Frisco
Responded on July 20, 2021

We apologize your meal did not meet your expectations. Our guests' feedback is highly valuable to us and will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

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OT
OpenTable Diner
1 review
Dined on June 20, 2021
Overall2food2service2ambience2

The wait staff was very slow. I don’t think they listen very well but the food was OK. The portions were very big I had enough to eat 2 to 3 days later

Buca di Beppo - Frisco
Responded on June 28, 2021

Thank you for dining with us. We appreciate your feedback as they highlight areas in need of improvement.

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OT
OpenTable Diner
1 review
Dined on June 19, 2021
Overall1food4service2ambience1

My recommendation is to keep driving to another location, this Frisco one is just plain bad. We were greeted by a hostess that had quite some trouble locating a reservation and proceeded to sit us at a table with dirty dishes. Our server was kind but clearly overwhelmed. No water refills, had to keep asking for silverware, clean plates, etc. We kept putting dirty dishes on a nearby table that wasn’t cleaned the entire time (1.5 hours) we ate. Oddly enough, the food was okay. Drinks took about 20 minutes from ordering to table. Our server spilled them, so it took about another 20 minutes to get the replenished drinks.

If this was my first Buca experience, I’d never go back. Luckily the Southlake location is incredible so I’ll just assume it is this location.

Buca di Beppo - Frisco
Responded on June 22, 2021

We appreciate you taking the time to write to us and are sorry to hear you did not fully enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

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DM
DMac
Dallas
1 review
Dined on June 19, 2021
Overall5food5service5ambience5

Family style appetizers and entrees make it a great place for family gatherings -

Buca di Beppo - Frisco
Responded on June 22, 2021

Thank you! We look forward to welcoming you back to Buca di Beppo soon!

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DD
vipDanyaD
Dallas
8 reviews
Dined on June 17, 2021
Overall5food5service5ambience5

Place was good. Reminds me of a place in New York.. Lots of food for the value

Buca di Beppo - Frisco
Responded on June 22, 2021

Thank you! We look forward to welcoming you back to Buca di Beppo soon!

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a
vipadamshacktx
Dallas
3 reviews
Dined on May 30, 2021
Overall4food4service5ambience4

Server Xane was awesome! Front desk staff not so much. Had reservations for 12:45 were not seated until 1:10 or so. Had to do with number of staff members present working but the Open Table e shows massive number of open reservations. Not a good model to have open reservations and not sit people on time.

Buca di Beppo - Frisco
Responded on June 2, 2021

Thank you for dining with us. We appreciate your feedback as they highlight areas in need of improvement. We hope to welcome you back soon.

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OT
OpenTable Diner
Dallas
1 review
Dined on May 28, 2021
Overall1food4service1ambience3

Our assigned Waitress never actually serviced us. We sat there for 20 mins before anyone even noticed us. Even when she say someone else helping us and knew it was her table she just walked past us. Worst experience ever.

Buca di Beppo - Frisco
Responded on June 2, 2021

Our service should have been much better than what you received. Please know that we will address this with our team and will do our best to make this an isolated experience. Thank you for taking the time to leave us your feedback!

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OT
vipOpenTable Diner
Dallas
1 review
Dined on May 24, 2021
Overall1food1service1ambience1

Went to restaurant, party of 7. Waited 30 minutes for service. When we ordered drinks, bar didn’t have half of what we asked for. Asked manager to cancel drink order and we walked out. Not likely to return.

Buca di Beppo - Frisco
Responded on May 26, 2021

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share this experience with our team in an effort to improve future guest experiences.

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OT
OpenTable Diner
Baltimore
1 review
Dined on May 9, 2021
Overall1food1service1ambience1

I made a reservation days in advance to take my mother here for Mother’s Day unfortunately we didn’t get to eat at this restaurant bc the wait was over two hours. I flew in from out of town to surprise my mom and the day was ruined because of our experience. I understand that holidays are busy for restaurants. This is the reason I made my reservation a week in advance. Had I known that despite taking reservations the restaurant would allow walk-ins, I wouldn’t have wasted my time. The way the situation was handled was also horrible and tinged with micro-aggressions. The hostess was extremely short and rude when we spoke with her when we finally found her because she left the hostess station for 15 minutes. Her reaction to us was the exact opposite to how she treated the white lady who was rude to her before she spoke with my sister and me. That lady got an apology and an explanation. My sister and I got accused of first not having a reservation and then a rude response about it being a holiday. I also have to mention that we called the restaurant to make sure everything was still on track for our reservation and the wait was never mentioned.

In the future I suggest the restaurant doesn’t take walk ins on holidays if it has taken reservations. I also suggest that they let people who call in know of wait times. And lastly I suggest the staff is reminded that no matter how stressful a situation, all people regardless of race or color deserve the same treatment. So if the staff is rude be rude to everyone.

Please note: The app only lets you review if you answer their preset questions so I will say I didn’t get to actually eat at this location so my review on the food etc isn’t accurate.

Buca di Beppo - Frisco
Responded on May 24, 2021

We are so sorry to hear that we let you down – particularly on such a special day. We appreciate that you have taken the time to write to us. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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OT
OpenTable Diner
1 review
Dined on May 9, 2021
Overall3food4service1ambience3

We made reservations for 1:30 PM and arrived 15 minutes early. The hostess told us they were running about 30 minutes past reservation time. About an hour later we were still not seated and she was still telling other people who were arriving that they were running about 30 to 45 minutes past reservation time, which was completely not true. We ended up getting seated about 90 minutes past our reservation time.
The food was great and our server was very good. What we did not appreciate was not being told the truth about our wait time. What’s the point of making a reservation? If you’re not going to adhere to it or close to it.

Buca di Beppo - Frisco
Responded on May 24, 2021

Thank you for dining with us. We appreciate your feedback as they highlight areas in need of improvement. We hope to welcome you back soon.

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OT
OpenTable Diner
1 review
Dined on May 9, 2021
Overall5food5service3ambience4

Mother’s Day

Buca di Beppo - Frisco
Responded on May 24, 2021

Thank you for choosing Buca di Beppo to celebrate your special occasion! We appreciate you sharing your experience with us and hope you visit us again soon.

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CM
CathyM
Dallas
1 review
Dined on May 9, 2021
Overall1food1service1ambience1

The reservation is at 1:30. They didn't take us until 2:45. We left without eating. You guys are overbooking restaurants.

Buca di Beppo - Frisco
Responded on May 14, 2021

We apologize we were unable to honor your reservation and you weren't able to dine with us. We appreciate you sharing your visit and we will use it for improvement of our service and guest experience.

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DW
DWfood
Dallas
2 reviews
Dined on May 9, 2021
Overall1food1service1ambience1

Worst Mother's day experience ever. Arrived 10 minutes before our reservation and told that they were running 15 minutes behind reservation. I understood, Mother's day is busy. Checked again 20 minutes past reservation, when we still hadn't been called. There were still about 10 names in front of us. Checked again 45 minutes after reservation, still 7 names in front of us, with no explanation of why they were so far behind.. By this time, multiple people walked out of the restaurant saying that they had been at their table for at least an hour with only water, and said don't waste you time. We left and found another restaurant that we could just walk in. Finally got a call an hour and 20 minutes past our reservation, that our table was ready at Buca. This restaurant needs to seriously evaluate how they take reservations.

Buca di Beppo - Frisco
Responded on May 11, 2021

We're sorry to hear about your dining experience on your recent visit. Thank you for taking the time to reach out to us. We'll be sure to share your review and feedback with our management team to address your concerns and improve our guest experience.

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C
Christina
Dallas
2 reviews
Dined on May 9, 2021
Overall2food1service3ambience1

First time here and we went on Mother's Day. It was packed but we had a reservation and waited an hour for our table. We were not the only ones waiting for tables. The hostess was the regional Manager and she was really kind and looked defeated. The inside was not full when we were sat, I am unsure if they were social distancing or if they were short staffed. Explains the wait if they were short staff. After we sat down we were told to hurry and order because the kitchen was really backed up and we would have to wait a while for our food. We received our food and it was not worth the wait and cost. Pretty bland and not what you would expect for the prices. We were completely understanding that the day was chaotic but overall we felt like they overbooked reservations and the food was unfortunately not worth the wait.

Buca di Beppo - Frisco
Responded on May 11, 2021

We are so sorry to hear that we let you down – particularly on such a special day. We appreciate that you have taken the time to write to us. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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OT
OpenTable Diner
Dallas
1 review
Dined on May 9, 2021
Overall1food1service1ambience1

Mother’s Day

OT
OpenTable Diner
Dallas
1 review
Dined on May 9, 2021
Overall2food2service3ambience1

It was Mother’s Day so I prepared some Lee way for that, but I had a reservation at 12:45 and we didn’t get seated till 1:30. Food was expensive and mediocre at best, though it did not take time to get to our table. Waiter was okay but didn’t seem to come by very often, and there was not anywhere to pull up digital menus but the printed menu was printed in 6 font it felt like.

Buca di Beppo - Frisco
Responded on May 11, 2021

Thank you for dining with us. We appreciate your feedback as they highlight areas in need of improvement. We hope to welcome you back soon.

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OT
vipOpenTable Diner
Dallas
8 reviews
Dined on May 9, 2021
Overall2food2service1ambience4

Went for Mother’s Day, got their early before the rush, service was terrible, food took forever and the food quality has gone downhill.

Buca di Beppo - Frisco
Responded on May 11, 2021

We are sorry to hear you had an unsatisfactory experience and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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OT
OpenTable Diner
Dallas
1 review
Dined on May 9, 2021
Overall3food4service2ambience4

The restaurant wasn’t prepared for the amount of business they were receiving, it was Mother’s Day. We were seated in an appropriate time but we waited an hour and a half for our main course. Our server wasn’t that attentive but she was also very busy with other tables, so maybe she was given too much. I had to clean off our old plates and get née ones, from the server station, and give them to my family members.
We spent a lot of money for poor service.

Buca di Beppo - Frisco
Responded on May 11, 2021

We aim to provide a great customer experience so we are very sorry to hear we fell short and appreciate your feedback. We hope for the opportunity to serve you again.

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OT
OpenTable Diner
Las Vegas
3 reviews
Dined on May 9, 2021
Overall3food4service2ambience4

Service was very very very slow

Automatic gratuity of 20% added to check

Buca di Beppo - Frisco
Responded on May 11, 2021

We're sorry to hear our service was not at it's best during your visit. We will be sure to work with our team to improve on this. We appreciate you reaching out and hope to see you again soon.

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OT
OpenTable Diner
Austin
3 reviews
Dined on May 8, 2021
Overall1food1service1ambience1

Our reservation was denied by the hostess who wasn’t friendly or helpful AT ALL. She said Open Table reservations always overbook their reservation system, and they can’t accommodate all of the reservations. However, the parking lot was half empty, so it makes me think they didn’t have the staffing to accommodate the people who wanted to dine with them. I WILL NOT be going back...the hostess attitude was not helpful. We went to the Westin Frisco and had an awesome meal on the patio and saw a great sunset.

Buca di Beppo - Frisco
Responded on May 14, 2021

We're sorry to hear our service was not at it's best during your visit. We will be sure to work with our team to improve on this. We appreciate you reaching out and hope to see you again soon.

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DR
DavidR
Dallas
1 review
Dined on May 8, 2021
Overall3food4service2ambience3

The hostess is not who I would want greeting customers. In the few minutes we waited to be seated, she commented on the size of some of the guests - within their earshot - wondering if they would fit at a table. She also commented that she thought a toddler being held by a grown man was a doll and not a human being.

Buca di Beppo - Frisco
Responded on May 11, 2021

We are very sorry to hear about your experience and appreciate you bringing this to our attention. We will be sure to address the host team for improvement. We hope to be able to serve you again.

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S
Stan
Dallas
2 reviews
Dined on May 1, 2021
Overall3food2service4ambience5

Food lakes sauce and flavor. Be generous with spices, Parmesan, and sauces. Enough with the COVID nonsense

Buca di Beppo - Frisco
Responded on May 5, 2021

We appreciate your visit and apologize we did not meet your expectations. We are sharing your comments with the team. Thank you for reaching out to us.

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OT
OpenTable Diner
Orlando
1 review
Dined on April 29, 2021
Overall5food5service5ambience3

Glad they are reopened. Just the place we needed for a very nice meal for the family. Just be prepared to spend some dollars but to be honest it is worth the price but could be lower priced.

Buca di Beppo - Frisco
Responded on May 5, 2021

Thank you! We really appreciate your support and hope to continue to serve you.

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AF
vipAlvarezF
Dallas
5 reviews
Dined on April 17, 2021
Overall3food3service3ambience4

We love to go to this place but we didn't have the experience that we normally have. Service was super slow although there were only 2 other families in our area. The chicken for the parmigiana was not cooked all the way so we didn't eat that and we didn't want to say anything otherwise we would have to wait another 30 minutes.
Was a bit dissapointed since I spent over $250.00 on food.
Oh well. I will continue to recommend this restaurant but maybe not a first choice. Unless they make it right.

Buca di Beppo - Frisco
Responded on April 21, 2021

We regret to hear that your meal was not up to our usual standards. We appreciate that you have taken the time to write to us and will share this experience with our management team in an effort to improve future guest experiences.

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SM
ShannonM
Dallas
3 reviews
Dined on April 4, 2021
Overall5food5service5ambience5

Everything was great

Buca di Beppo - Frisco
Responded on April 21, 2021

Thank you! We look forward to welcoming you back to Buca di Beppo soon!

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OT
vipOpenTable Diner
Dallas
11 reviews
Dined on April 3, 2021
Overall1food1service1ambience1

The smell was awful ! I was actually terrified of this place we left it smelled like poo !

Buca di Beppo - Frisco
Responded on April 6, 2021

The smell is from outside but we are working to fix it. We apologize for the experience and hope you will consider returning in the future.

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MB
vipMelissaB
Dallas
10 reviews
Dined on April 3, 2021
Overall1food1service3ambience1

The smell of sewage was overwhelming. They burned candles in an attempt to cover the smell, which appears to come from outside; however, it did not help.
The food was marginal at best. Service was great.

Buca di Beppo - Frisco
Responded on April 6, 2021

We apologize for the inconvenience. We have been made aware of the situation and are currently addressing it. Thank you for bringing it to our attention again.

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MR
vipMelissaR
Dallas
10 reviews
Dined on March 27, 2021
Overall1food2service1ambience1

We went out for a belated birthday celebration. We typically don’t go here because when we’ve made reservations in the past, you still have to wait, but I will at least say we were seated within 5 min of arrival. We were walked back to likely the furthest most corner into a great circular booth, but immediately realized there was zero air circulation and it was hot. We said something and they acknowledged there was nothing they could do...and that it had been not working most of the day. I was nearly sweating my entire meal, which makes for a very uncomfortable time when you’re already eating heavy food. Our service unfortunately was not great. We placed our order, apps came out. Our server then proceeds to say he threw away our ticket and asked us for our entree order again...so he never put them in the system so we had to wait even longer. Not fun when you’re with 3 littles. And then our kiddo’s birthday was never mentioned, but we were so hot we just had to leave. Just not a great experience for us. We won’t be coming back for a while.

Buca di Beppo - Frisco
Responded on March 29, 2021

We apologize your experience was not up to par with our usual standards. We appreciate you choosing to celebrate your child's birthday with us and are truly sorry we let you down. We'd like to have senior management reach out to you.

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h
viphooah123
Dallas
42 reviews
Dined on March 12, 2021
Overall3food2service4ambience2

Meh. Restaurant needs a very thorough cleaning. Food was mediocre at best. Our server was very nice and attentive. With all the Italian options in frisco area I don't think we would go back.

Buca di Beppo - Frisco
Responded on April 21, 2021

We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We have shared your comments with the team and hope to serve you again.

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OT
OpenTable Diner
Dallas
1 review
Dined on March 10, 2021
Overall3food4service4ambience1

We have always loved eating here. Unfortunately, the entire restaurant smelled like sewage. It was a very disappointing experience to celebrate my daughter’s 18th birthday

Buca di Beppo - Frisco
Responded on March 29, 2021

We are so sorry to hear that we let you down – especially on such a special day. We appreciate that you have taken the time to write to us. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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CO
CesarO
Dallas
1 review
Dined on March 8, 2021
Overall5food5service5ambience5

We were with my family to celebrate our oldest son birthday, was or first time and the experience was awesome, excellent food at good price and excellent service. I recommended that restaurant with confident. Thank you!

Buca di Beppo - Frisco
Responded on March 10, 2021

Hi Cesar, Tank you! We look forward to welcoming you back to Buca di Beppo soon!

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KE
KevinE
East Texas
1 review
Dined on March 6, 2021
Overall1food2service2ambience1

One of the strangest dinner experiences we have had. The entire experience seemed unsettling and chaotic. It felt like opening night at a new restaurant. Hostesses, wait staff, and management seemed very out of sorts. We spent the majority of our time at the establishment trying to figure out why things seem so mismanaged.

Food is ok with huge family size portions.

Fried mozzarella was not good.

Our server did the best she could while trying to keep up at the bar and tend to her tables.

Buca di Beppo - Frisco
Responded on March 12, 2021

We're sorry to hear about your dining experience on your recent visit. Thank you for taking the time to reach out to us and make us aware of your concerns. We'll be sure to share your review and feedback with our local management team to address your concerns and improve our guest experience.

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JC
JulietC
New Orleans
1 review
Dined on March 2, 2021
Overall4food4service5ambience4

Absolutely loved our server! Would definitely return for more...only negative response was the smell of the old water pipes. Overall, great experience

Buca di Beppo - Frisco
Responded on March 8, 2021

Thank you for sharing such complimentary feedback about our team. We look forward to serving you again soon!

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SS
vipShannonS
Dallas
2 reviews
Dined on February 27, 2021
Overall1food1service2ambience1

Family style meals are fine but when you pay 25 for three small chicken breasts and no sides that does not convey value. We ordered the chicken limone and the portion was disappointing when it is advertised to serve 2-3 people.

In addition, the chicken Alfredo was clumpy and the chicken was not fresh. It tasted like it had been reheated.

Will not be dining here again.

Hopefully this feedback will cause management to adjust their quality for their future patrons.

Good luck!

Buca di Beppo - Frisco
Responded on March 2, 2021

Hi Shannon, We are sorry to hear you had an unsatisfactory experience and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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FAQs

Buca di Beppo - Frisco does offer delivery in partnership with Postmates and Uber Eats. Buca di Beppo - Frisco also offers takeout which you can order by calling the restaurant at (972) 668-3287.

Buca di Beppo - Frisco is rated 3.9 stars by 853 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Buca di Beppo - Frisco