Buca di Beppo - Cool Springs

4.3
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1038 Reviews
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$30 and under
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Italian
If you are looking for an Italian Restaurant in Franklin, TN then come to Buca. Our Italian Restaurant serves Authentic Family Style Italian Food. Check out the Americana Music Association, the Franklin Theatre, and the Carnton Plantation, then head over to Galleria Boulevard to fill up on Franklin, TN’s favorite Italian dishes. We make sure that every guest feels like family with our stellar staff attending to all of your dining needs and our specially trained chefs producing mouthwatering creations that are sure to delight. When you want delicious Italian pastas, entrees, and pizzas served in family style portions, there’s really no other choice! If you have any special events coming up on your calendar, book a semi-private dining room or let us provide the catering. We have several catering packages full of everyone’s favorites or you can create a customized package suited to your exact needs. Regardless of the event or celebration, your Franklin Buca has got you covered! Make your reservations or come in today! From the moment you walk in our door to the time that you leave, we guarantee your meal will be memorable.

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What 1038 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.3
service
4.2
ambience
4.0
value
Noise · Moderate
76% of people would recommend it to a friend
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vipGreg
Las Vegas
10 reviews
Dined on May 16, 2020
Overall3food4service2ambience3

Food was good - and has always been good at this location - service was sub par at best.

They act like they don't want you there.

Buca di Beppo - Cool Springs
Responded on May 20, 2020

Our service should have been much better than what you received. Please know that we will address this with our team and will do our best to make this an isolated experience. Thank you for taking the time to leave us your feedback.

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OT
OpenTable Diner
Nashville
1 review
Dined on March 13, 2020
Overall4food5service3ambience4

Always a good experience! Always great food!

Buca di Beppo - Cool Springs
Responded on March 15, 2020

We appreciate you sharing your experience and love welcoming you back time and time again! We look forward to seeing you soon!

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OT
vipOpenTable Diner
Cleveland
1 review
Dined on March 6, 2020
Overall5food5service5ambience5

We were in town for my Brother’s heart transplant. Waiting for hours and hours for a couple days, we needed a nice break. Billy the Chef was awesome and the whole crew seem to pitch in, especially Erica, they really made us forget about the stress of the surgery. Myself and my guests were taken by surprise with the attention given to us. We are from Ohio, but we will be back in April and will surely be visiting you again for dinner. Billy, thank you for a wonderful dinner and an awesome experience.

Buca di Beppo - Cool Springs
Responded on March 9, 2020

Thank you for that glowing review. We are happy to hear you had a blast with our famiglia! Come back to see us again soon!

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OT
OpenTable Diner
Nashville
6 reviews
Dined on March 5, 2020
Overall5food5service5ambience5

Great food and even better service!

Buca di Beppo - Cool Springs
Responded on March 9, 2020

Thank you for the great review! We strive to provide great food and world class service, so we're happy to see that reflected on your visit! We hope to see you again soon!

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a
vipannie
Chicago
10 reviews
Dined on February 29, 2020
Overall4food4service4ambience4

Nice experience with friends, but the “buy for three or five” is bizarre. Generally, you have two, four, or six people, rarely three or five. Plus, people go to restaurants to order what they want individually, so when you have to share your entire meal to make a dent in it, it’s easier and more cost effective to go to another Italian restaurant.

Buca di Beppo - Cool Springs
Responded on March 11, 2020

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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K
Krystal
Caribbean
4 reviews
Dined on February 28, 2020
Overall4food4service5ambience5

Loved the portion sizes. Server was really good and made good suggestions. The Carbonara was delish!! Definitely recommend that. The lasagna was ok. Great for a nice family dinner. We will be back!

Buca di Beppo - Cool Springs
Responded on March 2, 2020

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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JF
JeffF
Nashville
3 reviews
Dined on February 21, 2020
Overall3food4service4ambience3

Good food, good atmosphere. Bit pricey for the quality. Say "NO" to the offer of cheese bread, unless you want $12 added to your bill.

Buca di Beppo - Cool Springs
Responded on February 24, 2020

We regret to hear that your meal was not up to our usual standards. We appreciate that you have taken the time to write to us and will share this experience with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

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OT
OpenTable Diner
Nashville
1 review
Dined on February 21, 2020
Overall5food5service5ambience5

First time I had been back in many years. Went once when I lived I. Pennsylvania and thought the quality was average mass produced food. Our meal last night was very good and didn’t taste mass produced. For just two of us, we of course had food to take home. Would like to be able to order individual servings.

Buca di Beppo - Cool Springs
Responded on February 24, 2020

Thank you! We look forward to welcoming you back to Buca di Beppo soon!

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D
vipDisappointed
Nashville
9 reviews
Dined on February 19, 2020
Overall3food3service3ambience1

Meh. We had a team dinner in the pope room and while the acoustics are great in this room for a large group and I love the round table. The case around the pope was filthy and several folks commented that they were scared to touch the lazy Susan because it was dirty too. Ugh. Clean up!!

Buca di Beppo - Cool Springs
Responded on February 24, 2020

We appreciate you taking the time to write to us and are sorry to hear you did not fully enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

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OT
OpenTable Diner
1 review
Dined on February 15, 2020
Overall5food5service5ambience5

Lunch date for Valentine’s! The stuffed shells did not disappoint! Our server was fantastic. One of our favorite places to go is Buca di Beppo!

Buca di Beppo - Cool Springs
Responded on February 17, 2020

We are very happy to hear you enjoyed your visit and we hope to see you at your nearest Buca di Beppo soon!

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OT
OpenTable Diner
Nashville
1 review
Dined on February 14, 2020
Overall3food5service2ambience1

Too long of a wait, but the food was super good.

Buca di Beppo - Cool Springs
Responded on February 17, 2020

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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NK
NicoleK
Nashville
1 review
Dined on February 14, 2020
Overall1food1service1ambience1

3rd time to make reservations for a specific time and had to wait additional hour and a half. Will not go back. Food was mediocre at best. Very slow service once seated. Not the servers fault, but the disorganization and over booking.

BC
BryanC
Nashville
1 review
Dined on February 14, 2020
Overall1food4service4ambience3

I had had made reservations about a week to a week in a half in advance since it would be Valentine's Day, and I knew it would be a busy night. I received a call from the restaurant the day before to verify, and even though I could not answer at that time, I did call them back later that night to verify, and was told that they had me down for 7pm. We arrived on time and , of course the restaurant was very crowded, but with the reservation I had made, I thought they would have a spot for us. It was disturbing to be told by the hostess that even though I had made a reservation, I would have to wait about 20 minutes for a table! TURNED OUT TO BE ABOUT 45 MINUTES! I figured that I should have not even bothered to go to the trouble of booking a reservation, if I was going to have to stand around and wait behind people that had not! Even though the service at the table and the food was good, My date and I were very disappointed. I spent over $100 there that night, but I do not intend to go back there again. Whatever process they use for their reservations is an absolute joke!

CS
ChristiS
Nashville
5 reviews
Dined on February 14, 2020
Overall4food5service4ambience4

Valentine’s Day with family. Great service and food. We had a reservation but still waited about 25 min for our table. Service was a bit slow because it was insanely busy.

Buca di Beppo - Cool Springs
Responded on February 21, 2020

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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OT
vipOpenTable Diner
Columbus
3 reviews
Dined on February 14, 2020
Overall1food1service1ambience1

Horrid. Never go there. Terrible.

Buca di Beppo - Cool Springs
Responded 6 days ago

We are sorry you had an unsatisfactory experience and would like to speak with you.

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RD
RickD
Miami
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

Great restaurant with good food, good atmosphere, and good service!

Buca di Beppo - Cool Springs
Responded on February 17, 2020

Thank you! We look forward to welcoming you back to Buca di Beppo soon!

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OT
OpenTable Diner
Nashville
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

Great food, huge portions and in a great area!

Buca di Beppo - Cool Springs
Responded on February 17, 2020

We are happy to hear how much you enjoyed your meal with us! We look forward to welcoming you back again soon.

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OT
OpenTable Diner
Memphis
7 reviews
Dined on February 14, 2020
Overall3food5service2ambience4

Server was great but the kitchen was super, super slow. Fantastic food!

Buca di Beppo - Cool Springs
Responded on February 17, 2020

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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OT
OpenTable Diner
1 review
Dined on February 14, 2020
Overall1food2service5ambience3

We went on Valentine’s Day, as a family. We knew that it being Valentine’s Day, the wait time would be longer. We had a 5:30 reservation and were seated by our reservation time. We ordered two appetizers and the took about 45 minutes to arrive, our dinner salad came before anything. When the appetizers arrived, the calamari was warm and soggy, our server quickly brought us a new one. We waited about another 45 minutes for food and by the time it arrived, we had our server box it up, since we had a 5 year old with us that had gotten cranky and left the restaurant with her mother. We were there for over two hours. The waiter, Tyler, was wonderful and very apologetic and had our meal comped, except for the alcohol. We weren’t angry or rude, but had to leave. They made it right by taking care of our meal, but it was also just a crazy night.

Buca di Beppo - Cool Springs
Responded on February 17, 2020

We are so sorry to hear that we let you down – especially on Valentine's Day. We appreciate that you have taken the time to write to us. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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OT
OpenTable Diner
1 review
Dined on February 7, 2020
Overall3food2service4ambience4

Food was mediocre and expensive. Probably better value with a larger group but the food was still disappointing.

Buca di Beppo - Cool Springs
Responded on February 9, 2020

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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OT
vipOpenTable Diner
Nashville
6 reviews
Dined on February 1, 2020
Overall4food4service4ambience4

We had the spicy shrimp app with apple Gorgonzola salad and the pappaedelle sugo and green beans. They were very busy and our server had to have us pick a different side cause they ran out of brussel sprouts. Also the kitchen needed a little extra time for the noodles for our entree. Our server explained it and also manager came by to apologize for the Brussels side change and offered a quicker service for different noodles for our entree but we stuck with the pappaedelle. They comped our side and have us a 15% discount. Great service and food!

Buca di Beppo - Cool Springs
Responded on February 3, 2020

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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OT
OpenTable Diner
1 review
Dined on February 1, 2020
Overall3food4service2ambience4

The waiter never checked on us. We never even got water. Appetizer came out with dinner.

Buca di Beppo - Cool Springs
Responded on February 4, 2020

Our service should have been much better than what you received. Please know that we will address this with our team and will do our best to make this an isolated experience. Thank you for taking the time to leave us your feedback!

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TB
TerriB
1 review
Dined on January 26, 2020
Overall4food5service5ambience5

Good food, good service and nice atmosphere. Really enjoyed our first visit to this location. Will return!

Buca di Beppo - Cool Springs
Responded on January 28, 2020

We are happy to hear how much you enjoy dining with us at Buca di Beppo! We look forward to welcoming you back again soon!

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OT
OpenTable Diner
Nashville
1 review
Dined on January 20, 2020
Overall5food5service5ambience5

Consistently delicious.

Buca di Beppo - Cool Springs
Responded on January 23, 2020

Thank you for your loyalty!

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OT
OpenTable Diner
Nashville
9 reviews
Dined on January 20, 2020
Overall3food3service1ambience3

The food was delicious, but service was terrible. When said something about it, they just brushed it under the table.

Buca di Beppo - Cool Springs
Responded on January 22, 2020

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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j
vipjjtbayb
Nashville
44 reviews
Dined on January 17, 2020
Overall5food5service4ambience5

Great anti Most’s salad and spaghetti and meatballs. . My. Kids love the garlic cheese bread with Marinara on the side. We had enough left for 3 more meals with just one small order. Wow!

Buca di Beppo - Cool Springs
Responded on January 20, 2020

We are happy to hear how much you enjoyed your meal with us! We look forward to welcoming you back again soon.

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AY
vipAlanaY
Nashville
7 reviews
Dined on January 11, 2020
Overall5food5service5ambience5

Birthday - it was great

Buca di Beppo - Cool Springs
Responded on January 14, 2020

Thank you for choosing Buca di Beppo to celebrate your special occasion! We appreciate you sharing your experience with us and hope you visit us again soon!

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PW
vipPatW
Nashville
10 reviews
Dined on January 10, 2020
Overall5food4service5ambience4

Our server, Jennifer, helped us to have a wonderful evening with our granddaughter!

Buca di Beppo - Cool Springs
Responded on January 13, 2020

Thank you for the great review! We strive to provide great food and world class service, so we're happy to see that reflected on your visit! We hope to see you again soon!

Report
AL
AndrewL
Nashville
6 reviews
Dined on January 10, 2020
Overall5food5service5ambience5

Finally able to sit in the kitchen! Great experience and had a lot of fun!!!

Buca di Beppo - Cool Springs
Responded on January 13, 2020

We are very happy to hear you enjoyed your visit and we hope to see you at your nearest Buca di Beppo soon!

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J
vipJimmy3w
Chicago
18 reviews
Dined on January 3, 2020
Overall4food4service5ambience3

Great service food was good but the spicy shrimp was not good.

Buca di Beppo - Cool Springs
Responded on January 6, 2020

We appreciate you taking the time to write to us and are sorry to hear you did not fully enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

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OT
OpenTable Diner
Nashville
1 review
Dined on January 3, 2020
Overall5food5service5ambience5

we had a great time! service was great and food was great!

Buca di Beppo - Cool Springs
Responded on January 6, 2020

Thank you! We look forward to welcoming you back to Buca di Beppo soon!

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g
vipgracegurl
Nashville
31 reviews
Dined on December 31, 2019
Overall4food4service4ambience5

Didn't really like being put in the bar with all the kids and 6 people ctammed into a booth..wecwere having to hold some of the plates because of no room at the table and there were plenty of open tables

AL
vipAimeeL
Nashville
8 reviews