Food is consistent and our waitress was amazing. The kitchen was poorly managed & our dinner took over 2 hrs for garlic bread, a salad, & spaghetti and meatballs. Parties who arrived/ordered well after us were getting their meals before us.

Need to limit reservation and capacity or hire more staff

Seated quickly. Love the atmosphere. Service was nice and the food was delicious.

My daughters 17th birthday . Had a big group and everything was awesome !!!

We sat at our table for 45 minutes and the server kept passing our table, telling us we had to wait because she had big parties. We were a party of 2. We got up and walked out, after waiting. I understand that places are short staffed, but she was just rude.

It was a 2 for Tuesday date night so we headed over to Buca. Had to make a reservation since like most restaurants, they are having staffing issues and only take a certain number of guests.
Ordered fettuccine Alfredo and baked ziti with mozzarella garlic bread. Had enough to take home for a couple more lunch meals.

Thank you Bucca for making my birthday celebration special, especially during the holidays. We had a large party of 10 and Mack and the staff were very accommodating and provided us with the perfect meals and service. Thanks also goes out to Pinky for helping out.

When other restaurants are turning away business because they did not have the staff, or simply did not want the hassle of such a large party, we found your restaurant exceeded all of our expectations. I don’t know how you can do it, but whatever you are doing, you are doing it right.

Please pass our thanks once again everyone at Buca that worked that shift. I know there wasn’t very many of you, but the teamwork was superb.

Christmas Eve
Restaurant was understaffed and in prepared for the crowd.
We had a reservation for 5:45 and we were sat at 6:30.
Many tables were open and left with all dirty dishes in them because they did not have staff to keep up with the turnover and volume. Our waiter was incredible and hustled to make everything just right. The staff that was there hustled and worked together from the hostess to the bartenders and the wait staff. The food came out quickly shot/cold as ordered and was delicious. The portions are very large and serves family style. A super fun place to go with a large group. I hope America goes back to work soon so places like this can strive for excellence once again❤️

We didn’t receive half our food

For the cost of the food I expected it to have amazing flavor. The size portions are huge small enough to feed 3 people. That was not the problem.
The sauce - sweet not hearty but very very sweet I do not like sweet pasta sauce throws off savory meals
The chicken parm - chicken Made me think they were frozen and warmed up; no flavor at all, and not enough mozzarella cheese, food luke warm; pasta sauce with the frozen chicken cutlets put me in the mind of nursing home food
The Brussel sprouts - again no flavor but enough to feed 3/4 people
Broccoli- had to send back steamed sprinkle of seasoning
Lasagna meh
Cheese bread- delicious
Spicy shrimp appetizer - delicious
The place was cold due to the front door opening and breeze through the building. Made the Luke warm food extra cold
I think it’s an acquired taste. Mimi’s Cafe taste better than this place for half the cost.

One of the worst dining experiences I’ve ever had. Pretty positive our waiter was drunk or out of it. Took 20 minutes to get a drink order. and almost 2 hours to get our food when it was not super busy that night. Not sure what was going on but will not be returning.

Dinner was great, seated us 45 min after our reservation time.

Very good place for Italian.

Service was slow due to lack of servers. Our server was doing her best for us and her other tables. Food was very good as usual.

They didn’t have a hostess so people were just standing at the front.

Server was good. But stretched thin.

We were celebrating a graduation with a party of 14. Arrived at 6:45 and our reservation was for 7:15 but we were not sat until after 8pm. Once we were sat, we waited another 25 mins for a server to greet us. They kept running out of silverware as the restaurant was packed and all reservations were way behind. Entrees didn’t come out until after 9:30pm. The kitchen was running out food and other tables were being asked to choose new entrees. Our food came out as ordered, with the exception of the baked ziti…it was a mix of ziti and penne noodles (not a big deal). It was almost 11pm before we left, very late and long visit for a 7:15 reservation time. Was very disappointed considering this was a celebration and our bill was $400 before the $80 tip. We didn’t even order dessert because it was already so late!

This was our first time to dine at Buca di Peppo. It was not an experience I would recommend, nor will I choose this restaurant again. The service was incredibly slow. The food was barely edible. There was a hair in one dish, all the dishes looked like they came frozen and were reheated, our waiter did not tell us it was family style until after we ordered. The food was overcooked and bland. There was an unpleasant odor that seemed to permeate the entire restaurant and bar. The only positive thing I can say is that the Cosmo I ordered was very good.

Tori Sullivan was the most proficient, friendly and talented server I have ever had the privilege to wait in me.

The food was not great. Honestly we could have had better from fazzolis. We have loved this place in years past but it was not great tonight. Also, they were out of spaghetti. How does that happen???

1. Hostess was rude and dismissive - even though we had a reservation we still had to wait 20 plus minutes and she didn’t care that we had a reservation
2. Food arrived cold and not fresh - salad wasn’t fresh- appetizer was wrong and to get you entree and for it to be cold on the inside but Luke warm outside signals this food is just heated up not cooked to order.

We will not return again. The amount we paid $116 for 2 children and 1 adult we could of gone to a much nicer restaurant with better food options across the street. This was a mistake we don’t plan to repeat. 1 salad 1 entree 1 appetizer 116.00! The menu online is misleading and deceptive and the waiter should have warned us. Never again! Especially for cold heated up food.

We had group of ten and essentially had a room to ourselves. As a result our service was very good but overall the food is above average and reasonable so it worked for our budget.

The food was delicious. Despite being a slow day, service was on par with a peak time.

There was a very long wait even with a reservation. I had to wait over 40 minutes to be seated even though I had a reservation. The waitress was not that good either. She hardly checked on us, I had to call her over a couple times just to get more water.

Buca di Beppo did a wonderful job with our group of 30 ppl. Food was affordable and absolutely delicious. Service was spot on. Will definitely be back again soon!

Our server Lauren recommended some excellent dishes. Her service was impeccable. The Chicken Limone was so tender. The Eggplant Parmesan was divine and the Pasta al Forno was melt-in-your-mouth delicious. We capped it all off with the famous Tiramisu and pretty much had to be rolled out of the restaurant. My mom felt celebrated for her birthday and enjoyed a great experience.

Really enjoyed our server and overall food, but arrived at noon and had to find someone, anyone to seat us. Once a host helped us, sat in the farthest place possible and not conducive seating. Food and service was excellent so overall good- but must keep up with some of the little things!

Lauren was great! The food was excellent and we love the atmosphere! Thank you for a great visit!

Dirty, food was cold, took us forever to get seated despite our reservations. Our poor waiter was clearly overworked.

Restaurant had a strange smell that wasn’t food related. We haven’t been to dine here in several years. It seems to have declined somewhat. Our server was excellent however.

Delicious food and service.Large servings with fresh bread.

Food was ok, I expected it to be much better. Drinks were good.

We were celebrating 3 birthdays but never got acknowledged. The server was excellent, but he was so overwhelmed he could not keep up with all the tables. Our drinks were late, food came out, nu no plates, clean up was slow. We were going have dessert there but we had already been there 2.5 hours.

The room we were in was packed and very loud, including crying kids.

We do not plan going back.

the only thing i was disappointed in was that it had been several years since i had eaten there and could not rember the serving sized between small and large. we were visiting from our of town and we had 7 people and our waiter could have done a much better job directing us on how much food to order. He knew we were debating between samll and large and encouraged us to order large. we ordered 4 large entrees and obviously that was way too much food. we took home more than we ate which was not necessary has we been given good advice from our waiter who obvously was more concerned about a big bill and a big tip instead of suggesting the appropriate serving size. pretty irritating and put a damper on our experinece

Lasagne and the chicken parmesan were fantastic. There were four in our party and we took home two boxes of food. Very large portion.

They we're a little behind with reservations when we arrived but they were honest about the situation and worked hard to resolve. Server was great and did was fresh and delicious. We were a little packed in the room they put us in but it wasn't too bad.

Went in as a large party, was seated fast and food service was fast! Server had a good sense of humour!!

Had not been at Buca dining in a long while, food was great and also service

We had a reservation at 7. Had to wait til 7:45. Didn’t get our food until 9:30. Overall bad experience and didn’t even offer a discount. Will not be back

Had reservations-took 20 min to seat us. Drinks took 30 min to arrive. Food took 1 hour+ to arrive. Ladies restroom disgusting. Leaking & clogged toulets. Towel dispenser broken

It was the first time for my friends to eat here. They loved the food and the service