Buca di Beppo - Cool Springs

4
1034 Reviews
$30 and under
Italian
If you are looking for an Italian Restaurant in Franklin, TN then come to Buca. Our Italian Restaurant serves Authentic Family Style Italian Food. Check out the Americana Music Association, the Franklin Theatre, and the Carnton Plantation, then head over to Galleria Boulevard to fill up on Franklin, TN’s favorite Italian dishes.
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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 1034 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.1
food
3.9
service
3.8
ambience
3.9
value
Noise · Moderate
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TerriB
Denver
6 reviews
Dined 3 days ago
Overall3food4service5ambience3

Food is consistent and our waitress was amazing. The kitchen was poorly managed & our dinner took over 2 hrs for garlic bread, a salad, & spaghetti and meatballs. Parties who arrived/ordered well after us were getting their meals before us.

t
timg
Nashville
1 review
Dined on January 8, 2022
Overall3food3service1ambience4

Need to limit reservation and capacity or hire more staff

JR
JonathanR
Nashville
1 review
Dined on December 29, 2021
Overall5food5service5ambience5

Seated quickly. Love the atmosphere. Service was nice and the food was delicious.

Buca di Beppo - Cool Springs
Responded on January 5, 2022

Thank you! We are glad to hear you enjoyed your meal with us. We look forward to welcoming you back again soon.

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OT
OpenTable Diner
Nashville
1 review
Dined on December 28, 2021
Overall5food5service5ambience5

My daughters 17th birthday . Had a big group and everything was awesome !!!

Buca di Beppo - Cool Springs
Responded on January 5, 2022

Thanks for the rave review and for choosing Buca di Beppo to celebrate such a special occasion! We appreciate you sharing your experience with us and hope you visit us again soon!

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R
vipRhondoo
Chicago
7 reviews
Dined on December 28, 2021
Overall1food1service1ambience3

We sat at our table for 45 minutes and the server kept passing our table, telling us we had to wait because she had big parties. We were a party of 2. We got up and walked out, after waiting. I understand that places are short staffed, but she was just rude.

Buca di Beppo - Cool Springs
Responded on January 5, 2022

Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future.

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OT
vipOpenTable Diner
Nashville
93 reviews
Dined on December 28, 2021
Overall5food5service4ambience5

It was a 2 for Tuesday date night so we headed over to Buca. Had to make a reservation since like most restaurants, they are having staffing issues and only take a certain number of guests.
Ordered fettuccine Alfredo and baked ziti with mozzarella garlic bread. Had enough to take home for a couple more lunch meals.

Buca di Beppo - Cool Springs
Responded on January 5, 2022

We are happy to hear how much you enjoy dining with us at Buca di Beppo! We look forward to welcoming you back again soon!

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PJ
vipPaulJ
Nashville
9 reviews
Dined on December 27, 2021
Overall5food5service5ambience5

Thank you Bucca for making my birthday celebration special, especially during the holidays. We had a large party of 10 and Mack and the staff were very accommodating and provided us with the perfect meals and service. Thanks also goes out to Pinky for helping out.

When other restaurants are turning away business because they did not have the staff, or simply did not want the hassle of such a large party, we found your restaurant exceeded all of our expectations. I don’t know how you can do it, but whatever you are doing, you are doing it right.

Please pass our thanks once again everyone at Buca that worked that shift. I know there wasn’t very many of you, but the teamwork was superb.

Buca di Beppo - Cool Springs
Responded on January 5, 2022

Thanks for the rave review and for choosing Buca di Beppo to celebrate such a special occasion! We appreciate you sharing your experience with us and hope you visit us again soon!

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OT
OpenTable Diner
Tampa
1 review
Dined on December 24, 2021
Overall4food5service5ambience2

Christmas Eve
Restaurant was understaffed and in prepared for the crowd.
We had a reservation for 5:45 and we were sat at 6:30.
Many tables were open and left with all dirty dishes in them because they did not have staff to keep up with the turnover and volume. Our waiter was incredible and hustled to make everything just right. The staff that was there hustled and worked together from the hostess to the bartenders and the wait staff. The food came out quickly shot/cold as ordered and was delicious. The portions are very large and serves family style. A super fun place to go with a large group. I hope America goes back to work soon so places like this can strive for excellence once again❤️

Buca di Beppo - Cool Springs
Responded on January 5, 2022

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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OT
vipOpenTable Diner
Nashville
3 reviews
Dined on December 24, 2021
Overall3food2service4ambience3

We didn’t receive half our food

Buca di Beppo - Cool Springs
Responded on January 5, 2022

We are sorry to hear you had an unsatisfactory experience and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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OT
OpenTable Diner
Nashville
1 review
Dined on December 19, 2021
Overall2food1service3ambience1

For the cost of the food I expected it to have amazing flavor. The size portions are huge small enough to feed 3 people. That was not the problem.
The sauce - sweet not hearty but very very sweet I do not like sweet pasta sauce throws off savory meals
The chicken parm - chicken Made me think they were frozen and warmed up; no flavor at all, and not enough mozzarella cheese, food luke warm; pasta sauce with the frozen chicken cutlets put me in the mind of nursing home food
The Brussel sprouts - again no flavor but enough to feed 3/4 people
Broccoli- had to send back steamed sprinkle of seasoning
Lasagna meh
Cheese bread- delicious
Spicy shrimp appetizer - delicious
The place was cold due to the front door opening and breeze through the building. Made the Luke warm food extra cold
I think it’s an acquired taste. Mimi’s Cafe taste better than this place for half the cost.

Buca di Beppo - Cool Springs
Responded on January 5, 2022

We are sorry to hear you had an unsatisfactory experience and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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OT
OpenTable Diner
1 review
Dined on December 19, 2021
Overall1food3service1ambience2

One of the worst dining experiences I’ve ever had. Pretty positive our waiter was drunk or out of it. Took 20 minutes to get a drink order. and almost 2 hours to get our food when it was not super busy that night. Not sure what was going on but will not be returning.

Buca di Beppo - Cool Springs
Responded on January 5, 2022

Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future.

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OT
OpenTable Diner
1 review
Dined on December 18, 2021
Overall4food5service3ambience5

Dinner was great, seated us 45 min after our reservation time.

OT
OpenTable Diner
1 review
Dined on December 17, 2021
Overall4food4service5ambience4

Very good place for Italian.

JR
JohnR
Nashville
3 reviews
Dined on December 12, 2021
Overall4food5service5ambience5

Service was slow due to lack of servers. Our server was doing her best for us and her other tables. Food was very good as usual.

OT
OpenTable Diner
Nashville
1 review
Dined on December 12, 2021
Overall1food4service4ambience1

They didn’t have a hostess so people were just standing at the front.

Server was good. But stretched thin.

OT
OpenTable Diner
Nashville
1 review
Dined on December 11, 2021
Overall2food4service2ambience3

We were celebrating a graduation with a party of 14. Arrived at 6:45 and our reservation was for 7:15 but we were not sat until after 8pm. Once we were sat, we waited another 25 mins for a server to greet us. They kept running out of silverware as the restaurant was packed and all reservations were way behind. Entrees didn’t come out until after 9:30pm. The kitchen was running out food and other tables were being asked to choose new entrees. Our food came out as ordered, with the exception of the baked ziti…it was a mix of ziti and penne noodles (not a big deal). It was almost 11pm before we left, very late and long visit for a 7:15 reservation time. Was very disappointed considering this was a celebration and our bill was $400 before the $80 tip. We didn’t even order dessert because it was already so late!

JB
JudyB
Nashville
1 review
Dined on December 11, 2021
Overall1food1service1ambience1

This was our first time to dine at Buca di Peppo. It was not an experience I would recommend, nor will I choose this restaurant again. The service was incredibly slow. The food was barely edible. There was a hair in one dish, all the dishes looked like they came frozen and were reheated, our waiter did not tell us it was family style until after we ordered. The food was overcooked and bland. There was an unpleasant odor that seemed to permeate the entire restaurant and bar. The only positive thing I can say is that the Cosmo I ordered was very good.

TK
TimothyK
Nashville
6 reviews
Dined on December 10, 2021
Overall5food5service5ambience5

Tori Sullivan was the most proficient, friendly and talented server I have ever had the privilege to wait in me.

OT
OpenTable Diner
Atlanta
1 review
Dined on December 4, 2021
Overall3food2service2ambience4

The food was not great. Honestly we could have had better from fazzolis. We have loved this place in years past but it was not great tonight. Also, they were out of spaghetti. How does that happen???

m
vipmadison1223
Seattle
175 reviews
Dined on November 14, 2021
Overall1food1service1ambience1

1. Hostess was rude and dismissive - even though we had a reservation we still had to wait 20 plus minutes and she didn’t care that we had a reservation
2. Food arrived cold and not fresh - salad wasn’t fresh- appetizer was wrong and to get you entree and for it to be cold on the inside but Luke warm outside signals this food is just heated up not cooked to order.

We will not return again. The amount we paid $116 for 2 children and 1 adult we could of gone to a much nicer restaurant with better food options across the street. This was a mistake we don’t plan to repeat. 1 salad 1 entree 1 appetizer 116.00! The menu online is misleading and deceptive and the waiter should have warned us. Never again! Especially for cold heated up food.

OT
OpenTable Diner
Nashville
6 reviews
Dined on November 10, 2021
Overall4food3service4ambience3

We had group of ten and essentially had a room to ourselves. As a result our service was very good but overall the food is above average and reasonable so it worked for our budget.

JM
JustMatt
Nashville
22 reviews
Dined on October 30, 2021
Overall4food5service3ambience5

The food was delicious. Despite being a slow day, service was on par with a peak time.

NC
NancyC
Atlanta
1 review
Dined on October 23, 2021
Overall2food3service1ambience1

There was a very long wait even with a reservation. I had to wait over 40 minutes to be seated even though I had a reservation. The waitress was not that good either. She hardly checked on us, I had to call her over a couple times just to get more water.

S
vipSkibunny23
St. Louis
17 reviews
Dined on October 22, 2021
Overall5food5service5ambience5

Buca di Beppo did a wonderful job with our group of 30 ppl. Food was affordable and absolutely delicious. Service was spot on. Will definitely be back again soon!

Buca di Beppo - Cool Springs
Responded on October 24, 2021

We are happy to hear how much you enjoy dining with us at Buca di Beppo! We look forward to welcoming you back again soon!

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LT
LauraT
Nashville
6 reviews
Dined on October 4, 2021
Overall5food5service5ambience5

Our server Lauren recommended some excellent dishes. Her service was impeccable. The Chicken Limone was so tender. The Eggplant Parmesan was divine and the Pasta al Forno was melt-in-your-mouth delicious. We capped it all off with the famous Tiramisu and pretty much had to be rolled out of the restaurant. My mom felt celebrated for her birthday and enjoyed a great experience.

Buca di Beppo - Cool Springs
Responded on October 6, 2021

Thank you for the great review! We strive to provide great food and world class service, so we're happy to see that reflected on your visit! We hope to see you again soon!

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c
vipcharming
Nashville
125 reviews
Dined on October 2, 2021
Overall2food3service4ambience2

Really enjoyed our server and overall food, but arrived at noon and had to find someone, anyone to seat us. Once a host helped us, sat in the farthest place possible and not conducive seating. Food and service was excellent so overall good- but must keep up with some of the little things!

Buca di Beppo - Cool Springs
Responded on October 6, 2021

We appreciate you taking the time to write to us and are sorry to hear you did not fully enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

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KV
vipKarenV
Memphis/West TN
6 reviews
Dined on September 21, 2021
Overall5food5service5ambience5

Lauren was great! The food was excellent and we love the atmosphere! Thank you for a great visit!

OT
OpenTable Diner
1 review
Dined on September 18, 2021
Overall1food2service5ambience1

Dirty, food was cold, took us forever to get seated despite our reservations. Our poor waiter was clearly overworked.

Buca di Beppo - Cool Springs
Responded on September 20, 2021

We're sorry to hear about your dining experience on your recent visit. Thank you for taking the time to reach out to us. We'll be sure to share your review and feedback with our management team to address your concerns and improve our guest experience.

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OT
OpenTable Diner
Nashville
3 reviews
Dined on August 28, 2021
Overall3food3service5ambience2

Restaurant had a strange smell that wasn’t food related. We haven’t been to dine here in several years. It seems to have declined somewhat. Our server was excellent however.

Buca di Beppo - Cool Springs
Responded on September 1, 2021

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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MM
MarieM
1 review
Dined on August 21, 2021
Overall5food5service5ambience5

Delicious food and service.Large servings with fresh bread.

Buca di Beppo - Cool Springs
Responded on August 24, 2021

Thank you! We look forward to welcoming you back to Buca di Beppo soon!

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N
Nita
1 review
Dined on August 14, 2021
Overall4food3service4ambience4

Food was ok, I expected it to be much better. Drinks were good.

Buca di Beppo - Cool Springs
Responded on August 24, 2021

We are sorry to hear you had an unsatisfactory experience and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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TA
vipTonyA
Nashville
6 reviews
Dined on August 14, 2021
Overall3food4service2ambience1

We were celebrating 3 birthdays but never got acknowledged. The server was excellent, but he was so overwhelmed he could not keep up with all the tables. Our drinks were late, food came out, nu no plates, clean up was slow. We were going have dessert there but we had already been there 2.5 hours.

The room we were in was packed and very loud, including crying kids.

We do not plan going back.

Buca di Beppo - Cool Springs
Responded on August 24, 2021

We are so sorry to hear that we let you down – particularly on such a special day. We appreciate that you have taken the time to write to us. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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t
timothyj
Kansas City
1 review
Dined on August 7, 2021
Overall3food5service2ambience5

the only thing i was disappointed in was that it had been several years since i had eaten there and could not rember the serving sized between small and large. we were visiting from our of town and we had 7 people and our waiter could have done a much better job directing us on how much food to order. He knew we were debating between samll and large and encouraged us to order large. we ordered 4 large entrees and obviously that was way too much food. we took home more than we ate which was not necessary has we been given good advice from our waiter who obvously was more concerned about a big bill and a big tip instead of suggesting the appropriate serving size. pretty irritating and put a damper on our experinece

RK
RobbK
1 review
Dined on August 7, 2021
Overall5food5service5ambience5

Lasagne and the chicken parmesan were fantastic. There were four in our party and we took home two boxes of food. Very large portion.

OJ
vipOsweJoe
Chicago
17 reviews
Dined on August 6, 2021
Overall5food5service5ambience5

They we're a little behind with reservations when we arrived but they were honest about the situation and worked hard to resolve. Server was great and did was fresh and delicious. We were a little packed in the room they put us in but it wasn't too bad.

Buca di Beppo - Cool Springs
Responded on August 8, 2021

We pride ourselves in providing great food and service and are always glad to hear that's being reflected by our team. We hope to see you again soon.

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A
Armonti
Miami
2 reviews
Dined on August 6, 2021
Overall5food5service5ambience5

Went in as a large party, was seated fast and food service was fast! Server had a good sense of humour!!

Buca di Beppo - Cool Springs
Responded on August 24, 2021

Thank you! We are glad to hear you enjoyed your meal with us. We look forward to welcoming you back again soon.

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OT
vipOpenTable Diner
Nashville
8 reviews
Dined on August 1, 2021
Overall5food5service5ambience5

Had not been at Buca dining in a long while, food was great and also service

Buca di Beppo - Cool Springs
Responded on August 8, 2021

Thank you for the great review! We strive to provide great food and world class service, so we're happy to see that reflected on your visit! We hope to see you again soon!

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OT
OpenTable Diner
Nashville
3 reviews
Dined on July 30, 2021
Overall1food4service3ambience2

We had a reservation at 7. Had to wait til 7:45. Didn’t get our food until 9:30. Overall bad experience and didn’t even offer a discount. Will not be back

Buca di Beppo - Cool Springs
Responded on August 8, 2021

Our service should have been much better than what you received. Please know that we will address this with our team and will do our best to make this an isolated experience. Thank you for taking the time to leave us your feedback!

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KO
KarenO
1 review
Dined on July 30, 2021
Overall3food3service1ambience1

Had reservations-took 20 min to seat us. Drinks took 30 min to arrive. Food took 1 hour+ to arrive. Ladies restroom disgusting. Leaking & clogged toulets. Towel dispenser broken

Buca di Beppo - Cool Springs
Responded on August 8, 2021

Our service should have been much better than what you received. Please know that we will address this with our team and will do our best to make this an isolated experience. Thank you for taking the time to leave us your feedback!

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OT
OpenTable Diner
1 review
Dined on July 28, 2021
Overall5food5service5ambience5

It was the first time for my friends to eat here. They loved the food and the service

Buca di Beppo - Cool Springs
Responded on July 31, 2021

Thank you for your continued loyalty and patronage! We appreciate you dining with us and look forward to seeing you again soon.

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FAQs

Buca di Beppo - Cool Springs does offer delivery in partnership with Postmates and Uber Eats. Buca di Beppo - Cool Springs also offers takeout which you can order by calling the restaurant at (615) 778-1321.

Buca di Beppo - Cool Springs is rated 4 stars by 1034 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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