From Buca's delicious, Italian cuisine to the fun and festive atmosphere, we know how to have a good time! Our dishes are served family-style, meant to be shared by everyone at the table. We can accommodate any event or budget, from business occasions to casual family affairs.View Private Dining Details
Dad dropping hints about Father’s Day? Give him what he wants. Make a reservation at Buca di Beppo today!
Sunday, June 17, 2018
Our server, Diamond, did a great job with our large group of 10. All the food arrived as requested, everything was well prepared, and the whole family really enjoyed our dinner together.
We walked in at 5:05 with no reservation and were told there was a two hour wait for a party of three. There was literally one party of four waiting. The restaurant was at most half full. So I logged in and made a reservation for 5:15. When I told the hostess we now had a reservation for 5:15, she made a sour face and walked to the back to talk to a manager (I assume). She finally came back and told us that since we had just made the reservation we would still have to wait at least an hour. So I said fine and we sat down. People with reservations at 5:30 and 6:00 were seated over the next 15-20 minutes. At about 5:35 we were told it would be at least 6:15 for a table. We were hilariously seated about 3 minutes later at 5:38 when what I think is a manager came out and asked the hostess why there were parties with reservations waiting. They whispered back and forth about us for a minute and then smiled and seated us. Service was slow even after we were seated (it was over 30 minutes to get a garlic bread appetizer) and as we left at 7:00 the restaurant was still practically empty (maybe half full) but there were probably 30 people crammed into the small waiting area waiting to be seated. It was pretty clear they were telling people there was a two hour wait to make them look busier than they were or to encourage people to not wait. Maybe they were trying to make sure tables were clear for the mess of 7:00 reservations they were forcing to wait, but we would have been out by 6:30 if they had just seated us when we initially walked in or honored the 5:15 reservation they were still accepting. Probably the last time I eat at a Buca di Beppo, especially now that the superior Florence location appears to be closed.
Over priced for what you get.
Overall experience was great! Took awhile to get our food, the Manager was very helpful and took money off our bill! Great food very large portions.
It was a great time to spend with family for Mothers Day. So glad we made the reservations. Thanks for great food and good service.
What would have otherwise been a nice Mother's Day lunch with family was ruined within seconds of entering the restaurant due to an incredibly rude hostess. Upon checking in, the hostess very rudely proclaimed "Just so that you know, we have another reservation that will be checking in for your table at 2:30, so keep that in mind as you are eating." I was flabbergasted at this comment. It is not like we showed up late for our reservation (we were actually 5 minutes early), and there was no reason for the very rude hostess to start off our meal by setting the tone that our business was not valued, our time should not be enjoyed, and we should be more worried about eating quickly than enjoying the Mother's Day meal we had reserved. Unfortunately because our lunch started in this tone, we had a hard time enjoying our experience at the restaurant.
I hope the restaurant considers that any employee who is rude to customers should never be placed in a customer service-oriented position. Further, if the restaurant books diners so close together that they cannot accommodate normal sitting times, that burden should not be placed on diners who are spending their money at their establishments. We will find an alternate location to host family gatherings in the future, a place where our patronage is appreciated.
We had a group of 17 and with the advanced reservation we were seated right away and treated great! The food was great and the atmosphere makes for a great place for a group!
Not enought help too 90 min to get simple pizza and salad.
Waitress too busy to answer questions.
Just made excuses about having a new manager.
Wont go back
We ordered the shrimp scampi and it was extremely bland. It was cooked in a butter sauce that should’ve had a lot more garlic and other seasoning.
Management and our server very attentive.
We had a great time and our server Neil was wonderful. Good was excellent!
Busy night. They were 15 mins past reservation time in seating us. Wait service was ok but time to get food was really long. Main course arrive about 1:15 after seating. Fortunately the food came out hot and was fairly tasty. Manager ended up comping our bottle of wine for the wait. Entire restaurant is getting a little dated. Decor is really old and the seats in our booth were well worn so we were sitting in a hole. Pretty average experience.
Was slightly disappointed that we arrived 10 mins early but weren’t seated for 20 mins- after others who had arrived after us.
Although they were extremely understaffed, our server was attentive and they took the garlic bread we ordered off the check due to the delay on our food. Food was delicious. Even with the delay we were still out the door in a reasonable amount of time. Price was great for the amount of food we ordered. I'd return. 😊👍🏻
Service was great. The food was amazing. They sat us at the specialty table in the kitchen!!
Hadn't been to Buca for a while so wanted to try again. Still nice atmosphere and service was friendly. Not a busy night so kitchen had time to focus on each order, however, our chicken dish was a little overdone. We mentioned to server who said she would pass along to kitchen. We appreciated that our chicken was hand pounded, but prefer our chicken less done. Our salad was very good. Nextt time, we'll try a pasta dish.
We celebrated our daughter's 18th birthday. They were very accommodating with a special table for her and her friends while my husband and I had a nice table to ourselves elsewhere.
It was awesome! It was my husband’s birthday and they did everything to make it special! We had the kitchen table and it was a blast! Aaron was a rock star server. THANKS!!!!
Our server Rachel was fantastic!
Beer was flat. Apps were cold. Calamari like rubber. Fried cheese was hard and cold. Main courses were fine. Service was good. If I am
Spending over $300 for a family dinner I want everything to be good!
Good service and food.
Both the food as well as the service were excellent.
Very good. Buca never disappoints. Food was great and service was even better. We had a great night out with friends. Can not wait to return
Ordered A Bucco special -- it was black on the bottom and quite dry. The side of pasta ordered to go with the chicken special was more akin to soup. Undesirably watery. I was undoubtedly underwhelmed.
Every year close to Valentines Day our family gets together and comes to Buca, and we always have a great time with great food and service.
The lady at the receptionists counter was brash and overbearing... our waitress definetly made up for the short comings. Alexus was AMAZING!
Hostess at the front was very direct and not friendly. Stood up on a podium with her ear bud in, a bunch of receipts in her hands, and her keyboard. She bellowed our names as tables were available and was just very dry and curt with her statements.
Server for our meal was dry as well. No engagement; no extras. She took the order, provided the food, and gave me the check. No personality and somewhat rude when she did speak.
Took a while to get our food. But it was fresh and hot. The service team kept the drinks refilled and checked in several times!!!!!
The food was overpriced and was not very good. They even charge $8.00 for garlic bread. The pictures on the menu looked great but when we ordered the pizza, it was nothing like the picture. Would we go back to Bucca's? No way!!!!!!
Excellent Food and Excellent Service, constant quality.
We love Buca and we come here a lot. We love the food. We had a table of 4 consisting of 2 couples. Each couple had a 20 dollar coupon that we received in the mail because we signed up to be club members. We were told that only 1 coupon could be used. The card did not say that only 1card per table anywhere. We had separate bills and we ordered a lot of food and wine. As I stated, we come here a lot but I didn’t want to say anything to our server because I didn’t want to be a complainer. You might want to specify on the back of the coupon cards that only 1 card per table. We wouldn’t have ordered so much food and wine. Very frustrating.
Dinner at Buca is always a good choice. Excellent food. Good sevice. Noise level can be a bit too loud at times. But people are having fun!
Another great visit. Food was awesome and service was good.
The food and service were very good. I was a little disappointed in the new "lunch" menu. It didn't include a couple of my favorite menu items and I don't think you could order off the full menu.
We had our staple favorites (Penne Fra Diavolo) and we tried a seasonal special. All were tasty.
We had a long wait about 30 min past our reservation time and our food also took a long time to come out! Our server was great checking in and keeping us updated anc the food was good once we got it.
Open table portion of the experience was great. Buca di Beppo portion of the experience was not so great. The reservation time of 7:00pm turn into a 45 minute delay. They need to re think their reservation policy and do a better job of managing reservations. I can see a 5 or 10 minute delay, but 45 minutes is not acceptable. I can walk in off the street to many establishments and get a 45 minute to 1 hour wait time without a reservation.
We had a 630 reservation on a Saturday night. They in no way could handle the patrons this evening. We finally got seated around 7 ish. The restaurant was overwhelmed. We finally got our dinner 2 hours later. Nothing came out at the same time. It ruined the evening out. We felt bad complaining. But we had a baby and eighty year old parents with us.
Great food, huge portions. My kids loved it and had a blast with the ambience.