From Buca's delicious, Italian cuisine to the fun and festive atmosphere, we know how to have a good time! Our dishes are served family-style, meant to be shared by everyone at the table. We can accommodate any event or budget, from business occasions to casual family affairs.View Private Dining Details
A Gift for Mom! Make your reservation today! Bring Mom to Buca di Beppo on Mother’s Day!
Sunday, May 13, 2018
Horrible experience. Staff was rude and not attentive. We had reservations at 6:00pm, finally at 6:20pm I asked if there was a problem with our reservation, I was told it was due to a staff shift change at 6:30pm. Finally seated at 6:20pm, in an overcrowded section, while other booths were open. We asked for a different booth but we're told no, there wasn't any available booth.
We sat and reflected how we were treated and decided to leave. We will not go back to Buca di Beppo
Good for groups but not for senior dates. Too much food for us.
The food was really good but the service was slow. We waited about 5 min a table when we had a reservation only to see the restaurant was practically empty. The portion was small considering the price and that it was supposed to be shared.
I could tell that they were short staffed, our server was nice but I could tell he was overwhelmed
My past experiences with this restaurant have been much better than last weekend. Service was extremely slow, the food arrived lukewarm and they handed us the check before we could ask for dessert. The food wasn't as good as in the past but its hard to tell because of the sub-optimal food temperature.
We had a group of 12 celebrating a birthday.
We (a party of 10) had to wait half an hour to be seated despite having reservations. What’s the point of using the app?
Good Quality Food
Despite the reservation we had to wait 25 mins to be seated !
We had 7 in our group for an elder birthday. The portions, even the small size entrees were plenty for everyone. Good appetizers, went well with the bread & balsamic vinegar oil. Everybody was satisfied & happy.
Food server and experience was good, but our hostess, she was very rude!
Always a good meal and great service!
Waitress wasn’t good
Our reservation was not in their system so we had to take our party elsewhere
I took my wife here for Thanksgiving and ordered the Thanksgiving meal. We were disappointed from the start, as coming in to the restaurant the employees seemed like they cared less about being there and didn't greet us and just asked if they cold help us. I provided my name and they told us to have a seat and wait, even though nobody else was there and employees were just standing around. When we were seated there were plenty of open seats and our server seemed new and nervous.
When we received the food, which for the special meal, it cost $75 with tax, it was not very much food like you normally receive with the normal meals. The food was also very bland and had no good taste.
Overall we were not happy with the staff's attitude, the amount and quality of the food given the price. I don't think we will not be coming back here and will go to another Buca restaurant.
Our table was ready on time. Our server was friendly and efficient. The food was very good. We had a spot where we could hear one and other talk which was great as we were siblings that had not seen each other for over a month and wanted to spend time together and catch up. The sangria drinks were great.
I made an online reservation and was seated in the bar area for people who didn’t have a reservation. I was extremely disappointed. It was the first time that my girlfriend had ever been to Buca’s. The service in the bar area sucked. My girlfriend was shocked that I even tipped the waiter. He brought the check and never did ask if we wanted dessert. I would say if they were busy that it might have matter however this was at 5pm on a Friday with an almost empty restaurant. After bringing the food, we didn’t see him again until he brought the check. No one checked on us to see how we were enjoying the meal. It is a shame because I have been to plenty of different Buca’s and this one is the worst one ever. I will not be back to this one
This restaurant had the best customer service, friendly on-time server, food came out quickly, and everything was great. This was so important since this was my daughter's 13th birthday dinner and we needed to get in and out to the next activity. Thanks again!!
Our experience at this location has always been outstanding. The staff is very friendly. We had asked for a dish that Buca Di Beppo no longer carries on their menu. It was offered 2yrs ago for a limited time only. The dish is called "chicken inferno'. When we asked for it our server told us its no longer available but he went and spoke to the chefs. Luckily the chef knew the recipe and agreed to make it for us. I wish they would keep this dish permanently on the menu. The small plate comes with 3 pieces of chicken with fire-roasted tomatoes, pepperoncini peppers, red and
green bell peppers, yellow onions and spicy rosa sauce. This has been our fav so far, it was prepared freshly and tasted just as good as it looked.
Re visited after a 10 year absence and will never return. This establishment at the bottom line is over priced and the food was not acceptable. To the point, I ordered Chicken Marsala that tasted like Chinese Orange Chicken. The chicken itself was lightly battered and smothered with a thick brown sauce overly blended with a sugary substance which certainly was not a sweet Marsala wine or sherry. I advised the server of my displeasure and it was like talking to the wall.
This restaurant prides itself on affordable family style service and portions. When you consider the cost of adding vegetables and a starch to the entrée the pricing moves into a higher category and the quality remains the same. You will well be advised to chose another restaurant for a decent meal.
Mother's Day Lunch
Great for midweek dinner date! Food was great. Service was equally great. Was a very pleasant experience.
We always love coming here! Never a disappointment.
Food is always good! Service is also good.
We chose Buca for a last family dinner before my son and his family moved to Idaho from California. We had children ages ranging from 3 months to 7 years. The service was very slow, I bussed the table myself, the bathrooms were filthy. My daughter-in-law couldn't take 3 year old in to use facilities . My husband who is Italian says we will never come back.
As always, the food at Buca di Beppo was outstanding and we had leftovers for another day. The server was friendly and very good as well. The antipasto salad is scrumptious and the large easily serves 6. My son loves the prisciutto stuffed chicken and the chicken carbonara was a big hit too. This is a great place for a group and provides an opportunity to try different dishes. Will definitely return!
Very fast service! Enjoyed it a lot!
Very disappointing for our, at one time, family favorite. We decided to go to this location, rather than the Oakridge location, because of previous positive experiences there. We also asked via Open Table for the kitchen table if available. Our reservation was for 5:45 pm on a Friday night. We got there a bit early, about 5:30 pm so we weren't surprised when the guy at the check in podium said it would be about 5 minutes to be seated. He had a hard time finding our reservation. Two employees were trying to help him with the system. The restaurant was not crowded at all & the kitchen table was open. We could see it from our bench seating. After 15 minutes, which was now our reservation time, they called us & directed us to a table in the restaurant area. I asked if the kitchen table was available like we had requested. The guy at the podium said it was a 4 person table, so No. I said to him that I have never heard of that before. Now I wondered if this was a new policy for this location? He was cocky & very condescending. As we were directed to a table by another gentleman, we decided on a table in the bar area. The previous podium guy was annoyed that we decided on the bar table instead of what he assigned us to. Our server, Jessica, was a shining light on this rather bumpy start of an evening. She was attentive and friendly. She also was very busy and had a lot to deal with that night. Since it was still bugging us about the kitchen table & about how many people are "allowed" to sit there we asked Jessica. She said that there could be 2 -6 depending on the people in the party. Is there a new number of a minimum 4 for this location? Or does it depend on the guy at the podium "allowing" your request to sit there? The kitchen seating wasn't the issue. It was how the guy responded. This location will suffer in a big way if they do not understand that most diners want to support their local businesses. The rudeness of the front line people won't help them.
Visitors from out of town.
Poor service and they were not busy. Very noisy, horrible calamari. Food was average.
Always a good value for the money if you are part of the rewards program. We went on weeknight and it was really slow which should have resulted in attentive staff but, unfortunately, that was not the case. It took quite a while to get a second serving of bread and it took about 20 mins to pay my bill. On the plus side, the food was delicious and usually is. The restaurant was really empty so it should have been a slam dunk for customer service, I was genuinely surprised that it was quite the task to pay the bill. After waiting about 15 minutes, I went to the front to pay the bill but it was empty then tracked down my server who took an additional 5 minutes as he said a register malfunctioned. Seemed like a bad night for us as it should not have taken that long to exit.
The last time we were there, a huge group came into our area--maybe 14 people--and we couldn't hear ourselves think. If we had been entertaining the idea of a dessert, that did it for us. We left as soon as we could. Next time we will ask for a table away from ny large groups.
We have a reservation so that helped, but sometimes places still take a while to seat you. We waited only about 5 min. Our server was awesome! He was prompt when we ordered and helpful on any question we had about the dishes. Great dinner out with our friends!
Very good services. Must make reservation and prepare to spend time to look for parking.
Good place for Italian food. Served family style, or individual plates. Reasonably priced, family friendly but not overrun with little ones. Friendly and accommodating wait staff. Make a reservation for Sunday dinner or holidays, but otherwise the wait time is usually 30 minutes or less.
Good Quality Food
Service was very slow. Waited 20 min for glass of wine. The service at this location over time is getting much slower than they were in the past. From the time we were seated and served it took an hour. They didn't appear to be super busy not sure why they were off there game?
I made reservations 2 weeks ago for the special "Pope" table. My party arrived on time (in fact 5 minutes earlier at 6:25). I was told that we would be seated soon. 15 minutes later (everyone else in the room was seated) my party was sitting still waiting for our table to be cleared and prepped. I had small kids 8 and 9 year old starving waiting for a seat to get food, but all I was told was the table had not cleared out and we could not be seated yet. 30 minutes later at 7:00pm, we were finally called to be seated at my reserved time of 6:30pm. Each time I had to ask the hostess when our table would be ready. I thought if you made reservations, that meant your table was saved for you for your time slotted. I was very upset and no one bothered to apologize or let me know what was going on. I will NOT be returning to Buca for any big parties. They obviously do not know how to save reservations for big parties and make sure people are seated at their appointed time.
We used to go to Buca di Beppo's fairly frequently. We hadn't been there in a while, but this time the service was horrible, and although there were other tables available, parties were seated at tables that could barely contain them and very close to other tables. The table next to us knocked over a very large soda, and while the waitress brought a new drink, the soaking wet carpet and pile of ice cubes just sat there. Food is good, but overpriced given the atmosphere of cramped tables, screaming kids and poor service.
My family loves going to Buca. Great food, great price, feeds our whole family of 14 (with 7 grandkids), and with delicious leftovers. Can't go wrong... definitely a great casual dining experience. Family friendly too, which is a huge plus.
This is a great place for a group to share food and stories.