Permanently Closed - Buca di Beppo - Allentown (Whitehall)
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About
Safety precautions
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
Very nice birthday dinner for my Mom. It was nice that they recognized her for her birthday! She had a great time.
Thank you for choosing Buca di Beppo to celebrate your mom's birthday! We look forward to celebrating many more occasions with you.
The server was great he was prompt and friendly . Food was good and manager even came and check on us and thanked us for business . I highly recommend it
Thank you for the great review! We strive to provide great food and world class service, so we're happy to see that reflected on your visit! We hope to see you again soon!
Staff nice. Food good, but prices too high for what you get!
This place is amazing the rooms the food and Staff
It's fantastic to hear you enjoyed your visit! We truly appreciate you taking the time to share your experience and hope you will visit your nearest Buca di Beppo real soon!
Everything was going well until a group of four came in and they were seated right behind us. In a full restaurant I would not have even noticed it, but there was no one else in that room but us and they could have left a booth between us.
We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.
Come hungry n ready to take home leftovers. Everything you order is meant to feed more than one. Prepare to share.
We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.
We waited for our table. Then it took over 90 mins to get our food after ordering. They came over 2 separate times to tell us it would be out in 1 mins. When it came out it was burnt and cold. The waiter never checked on us! It was crowded but not packed.
The entire experience was a joke. Made reservations, didn't get sat until 45 minutes after our reservation time. The entire staff was miserable and disorganized. Got overcharged at the bar. Tables were dirty all over the place with a lobby full of customers. Only given one menu. We gave our food order to our waitress as soon as she came to the table, she then turned around a chatted with the table next to us for 10 minutes before even putting our food order in. Asked for a box and the check. Waitress took our food back to get boxed up and came back with just the check. We paid cash, told her no change. She said thank you and then turned around and started talking to that table again. We had to interrupt her to ask for our box. She leaves to get it. The GM then comes out and starts talking to other customers. She was friendly but wearing a dirty apron. A dirty apron would indicate she was in the kitchen but her hair was down. Food violation right there by the GM. She came over to us. By this point in time, we were standing next to our table with our coats on, just waiting for our box. The GM grabbed it for us. Never even saw our waitress come back. The food was okay. We were never given regular plates and had to eat off of our bread plates. Never offered any parmesan cheese or any kind of toppings or spices. The whole thing was a joke. Both my boyfriend and I have worked in the food management industry for over 10 years and we have never experienced anything this terrible. There is so much drama in this restaurant and no one seemed happy. Never returning. Telling friends and family not to go there.
Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future. Thank you again for reaching out to us.
I don’t know why I made a reservation if I had to wait 2 hours anyway on Valentine’s Day. Worst restaurant ever. Will never go back
We are so sorry to hear that we let you down – especially on such a special day. We appreciate that you have taken the time to write to us. We will be sure to share this experience with our staff in an effort to improve future guest experiences.
We were out of town on Valentine’s Day and made a 7pm reservation at Buca. We arrived early (6:40) because we had driven from 2 hours away. As we were waiting in the lobby, at least 15 more parties arrived with 7pm reservations. By 7:23 we were still waiting. My husband finally asked where we were in the list, and discovered that someone had marked as “already seated”. After finally sitting, we were FREEZING cold because were directly under an air vent. An hour after sitting, we still hadn’t received our main dish. It took over an hour for chicken Parmesan and spaghetti? Come on! Our waitress was lovey, and we did get a free dessert, but it shouldn’t take 2.5 hours to eat at a chain Italian restaurant!
We are so sorry to hear that we let you down – especially on Valentine's Day. We appreciate that you have taken the time to write to us. We will be sure to share this experience with our staff in an effort to improve future guest experiences.
This is a valentines tradition for our family. My kids ages 5,3 and 1 all love this 'fancy' restaurant. We enjoy the value of the food for our family of 5. We all leave very full! The food took a bit longer then usual to get to our table this time but we will be going back again.
Thank you for choosing Buca di Beppo to celebrate Valentine's Day! We appreciate you sharing your experience with us and hope you visit us again soon!
We have definite favorite meals that we like to order. Prices for drinks are exceptionally high and we weren't crazy about the Sangria. We loved it before so it must have been made differently this time. We love the oldies music playing in the background. We will definitely be visiting again, just probably not ordering alcohol.
We are very happy to hear you enjoyed your visit and we hope to see you at your nearest Buca di Beppo soon!
Took my sons and their familes. Gkids love the meatballs and sundaes. Great place for kids
We are very happy to hear you enjoyed your visit and we hope to see you at your nearest Buca di Beppo soon!
Wonderful dining experience for a group of 11. Great service and the food was excellent. We were able to sit in the "Pope" room and it was a ton of fun! Most of the entrees are served family style , which allowed awesome sharing and great leftovers to take home!
Thank you for the great review! We strive to provide great food and world class service, so we're happy to see that reflected on your visit! We hope to see you again soon!
We celebrated our daughter‘s birthday and we had a great experience
Thanks for the rave review and for choosing Buca di Beppo to celebrate such a special occasion! We appreciate you sharing your experience with us and hope you visit us again soon!
We asked for and sat at the kitchen table. Since it was a busy day, it was quite hectic there! I love being able to see things that we didn’t order and ask about them. Also fun watching the staff prepare our food.
We are happy to hear how much you enjoy dining with us at Buca di Beppo! We look forward to welcoming you back again soon!
We had 11 people at our table. The food took a long time to be served. Some of the items had to be sent back to reheat - immediately after being served. Most of the items were tasty but some lacked the spiciness that was advertised as such on the menu.
We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.
I have been to this restaurant three times in 5 years. This time was my last. Something must have changed here because everything seems to be going downhill. The service was ok. The waitress was nice but seemed a bit overwhelmed. We didn't see her that much. I actually had to get up and find our own salad plates after she brought out the salad. The food was mediocre at best. The fried calamari were hard and terrible. The stuff prosciutto chicken was burned on top . They did cover the burnt breading with some sauce as to disguise it. Don't buy any alcohol, because you will need to brace yourself for sticker shock. Overall, I was not impressed.
Thankful they were open for Christmas Day! Food was amazing! Everyone in our party had a great time! Delicious all the way around!
We are happy to hear how much you enjoy dining with us at Buca di Beppo! We look forward to welcoming you back again soon!
Waitress was nice and attentive but we waited over an hour for our food (3 people, 1 dish) and the food was only mediocre. I would not come here again. Although the manager came over and apologised, no discount was offered. Being that it was a holiday I chose not to make a fuss.
We apologize your meal did not meet your expectations. Our guests' feedback is highly valuable to us and will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.
*Chairs falling apart. Wobbly and shaky. Could not find one that didn’t feel unsafe in our section.
Table of 10 but we were squeezed in. NO KNE ELSE IN THE RESTAURANT. WHAT WAS THAT?
*Host polite but did not represent confidence in what ended up following.
*Dishes greasy and dirty. Entire table had to wipe clean
*silverware dirty and greasy
* unusually slow service. We were First table in the restaurant. Few people followed.
*cold bread - apparently only one oven for bread and pizza we were told
*food was good but lukewarm. Salads good. Chick Parm good. Other entrees good.
*Carpeting filthy
Waitress was pleasant and polite just incredibly slow.
* host does not instill confidence.
Let’s over 2 hours later 7:30 - we arrived at 5. Restaurant was mostly empty.
Based on food. Good for average expectations. Facility and service marginal
Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future. Thank you again for reaching out to us.
First, I was very surprised and certainly disappointed that upon arrival there was not even a single parking spot in the parking lot. I suppose this can occur however there should then be signage or, even better, a staff person directing where to park. Most people were parking across the street at the lots of two other restaurants requiring a return to the restaurant across a very busy thoroughfare. Obviously, this had to occur again at the end of the night. I wasn't certain my car wasn't going to be towed being parked at another business location. Omar, our waiter, was very good, attentive but certainly had too many tables assigned to him. I believe he did his best based on the circumstances. However, after TWO HOURS and our food had not arrived I asked Omar about the situation and he indicated there was only the pizza to finish. The pizza came out shortly but our other three main dishes were still not at the table. Very odd if the pizza was supposed to be the only item remaining to be finished. Because everyone was hungry the large pizza was nearly eaten before any of the other dishes arrived. In noting my disappointment to our waiter he said that perhaps there was something the manager could do. My response was I would leave that for him to determine. We proceeded to have desserts and our bill, because of the large orders, with tip, was nearly $400. I immediately noticed that nothing had been discounted from our bill and the manager had not even come by our table to apologize for the inconveniences (which he should have been doing for every table that evening!)
I understand it is the start of the holiday season and I understand they were busy but if you can't provide ample parking and you can't process food orders timely then its time to review your procedures. For me it may be time to find another restaurant when we take friends and family out to dinner.
We made reservations for 5 people for Thanksgiving dinner. We chose Buca because they were offering their regular menu as well as a turkey dinner. We were running late and I called the restaurant to let them know and the hostess understood. We were seated as soon as we arrived. Our waitress was great. She explained the menu (Thanksgiving vs Regular) and was very attentive. We decided to go with 3 entrees and an appetizer off the regular menu. The food was DELICIOUS and we brought SO much home. Excellent celebration.
Thanks for the rave review and for choosing Buca di Beppo to celebrate such a special occasion! We appreciate you sharing your experience with us and hope you visit us again soon!
We had the Thanksgiving meal — it arrived cold to our table and was a poor representation of their Thanksgiving dinner menu.
Very disappointing!
Waitress was very helpful with food allergies. Great food and fun dinner out with the family.
Thank you for the great review! We strive to provide great food and world class service, so we're happy to see that reflected on your visit! We hope to see you again soon!
I thought the main course was very good overpriced. We were served three small thin chicken cutlets for $30.00. They were very dry.
We ALWAYS have a GREAT meal at Buca. By far the best Italian food in the area.
Thank you, John, for that glowing review. We are happy to hear you had a blast with our famiglia! Come back to see us again soon!
Although the decor could use some modernizing the food and service was excellent. Been going here since I moved to the area just over 2 years ago. I and my wife have never been disappointed.
We are happy to hear how much you enjoyed your meal with us! We look forward to welcoming you back again soon.
The waiter was personable and nice. Experience was overall great. Food is always awesome.
We are very happy to hear you enjoyed your visit and we hope to see you at your nearest Buca di Beppo soon!
We have always loved the food, and ambiance at Buca. It has been awhile since we have eaten here. I was shocked to see the huge increase in price for the food, mainly the appetizers, salads and dessert. $20 for an order of Bruchetta. $18 for a small order of mozzarella sticks. The small salad was $21. An order of cannolli's was $12. I felt like the prices for the main entrees were fair.
Everything was so delicious! We had a wonderful time and our server was very on top of everything.
Our group of 9 adults shared 1 large appetizer, 2 small entries and 2 large entries. Fried mozzarella, 2 chicken dishes, supreme pizza and penne pasta dish with shrimp. Everyone enjoyed dinner and no one left hungry.
Came with family to celebrate my fiancé’s birthday and had a great dinner.
Drink prices were ridiculous! Thumbs down! Will not try this restaurant again.
We met relatives for a late lunch on Easter. It was pretty busy so the noise level was high. The server was very good but the food service was slower than expected . The food was generally good however the shrimp scampi was way over soaked in butter .... really not edible to me .
Decided to take family out for a Pizza night at Buca.
Unfortunately for a slow night, service could have been better. Server was polite and pleasant but slow.
Took 25 minutes for pizza to arrive. For the long wait we received an extra serving of bread and an apology. Pizza had too much sauce and thus the bottom was soggy.
We were quite surprised at this because we go there often and never have had a poor experience.
Great vibe, big portions, always great food. Service is great the best chicken saltinboca.
Not a great restaurant. No pasta with chicken parm.
We went for a birthday dinner, but they ran out of the colossal brownie sundae birthday treat. Service was very slow. Our table was short two chairs, and we ended up finding our own, because it took so long for staff to bring chairs. Disappointing.
We eat here often. however, this time out food was cold and prices seem to have skyrocketed! we will be back just not as often.
FAQs
Permanently Closed - Buca di Beppo - Allentown (Whitehall) does offer delivery in partnership with Uber Eats. Permanently Closed - Buca di Beppo - Allentown (Whitehall) also offers takeout which you can order by calling the restaurant at (610) 264-3389.
Permanently Closed - Buca di Beppo - Allentown (Whitehall) is rated 4.2 stars by 518 OpenTable diners.