Buca di Beppo - Albuquerque

3.8
527 Reviews
$30 and under
Italian
If you are looking for an Italian Restaurant in Albuquerque, NM then come to Buca. Our Italian Restaurant serves Authentic Family Style Italian Food. The best Italian restaurant in Albuquerque, NM is conveniently located just south of Coronado Center on America’s Parkway.
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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 527 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.8based on recent ratings
3.9
food
4.0
service
4.0
ambience
3.6
value
Noise · Moderate
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BR
BriannaR
1 review
Dined 20 hours ago
Overall1food3service1ambience3

The worst experience. Had a reservation at 545, got sat right away and waited for an hour and 15 mins for our food. Waited 40 mins just for our drinks. No check in from our server. Manager came out to talk us and was very nice, brought out our food about 10 minutes later and said he would take care of us. About 30 minutes later we got our check and nothing was discounted. We had to talk to the waiter who had to go back and talk to the manager and ended up having part of our ticket discounted. I totally understand especially now during Covid with the lack of staff but that didn’t seem to be the case, there were quite a few servers, assuming not enough cooks? But either way there was no communication whatsoever. The server didn’t even apologize about the wait and didn’t even seem to notice she had been gone a majority of the time with no check in. Please be mindful in ensuring your employees are checking in with your customers even if there is some sort of shortage. We definitely would’ve been more understanding had we just been informed on what was going on.

OT
OpenTable Diner
New Mexico
1 review
Dined 21 hours ago
Overall5food4service5ambience4

We had a table of 10. Made reservations, and everything went as well as could be expected. Seated us immediately. Service was outstanding! Food was fantastic. Salad want incredible, but not bad. We had the most wonderful time. We plan to go back.

OT
vipOpenTable Diner
Los Angeles
15 reviews
Dined on January 14, 2022
Overall5food5service5ambience5

Although it appeared the servers were sparse, ours was fantastic! The salad was delicious and pasta was too

CG
ChrisG
New Mexico
1 review
Dined on January 2, 2022
Overall2food1service2ambience3

Our table wasn't ready. We had to wait 20 minutes in the lobby for it to be set. Once seated, it took 30 minutes to get our beers and only after I flagged down the waitress and reminded her. They brought out the wrong food. The chicken cannelloni was downright disgusting and the spaghetti with meatballs was dry with hardly any sauce. Even if the food had been good (which it wasn't), it is way overpriced. We will never dine there again.

Buca di Beppo - Albuquerque
Responded on January 6, 2022

Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future.

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OT
OpenTable Diner
Denver
1 review
Dined on December 30, 2021
Overall1food4service1ambience1

Made reservation and then when we showed up

Buca di Beppo - Albuquerque
Responded on January 6, 2022

We are sorry to hear you had an unsatisfactory experience and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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OT
OpenTable Diner
1 review
Dined on December 26, 2021
Overall3food4service1ambience4

Waiter was excellent, but apparently not enough cooks. Took almost 90 minutes to get salads and appetizers. Main course came just after.

Buca di Beppo - Albuquerque
Responded on January 6, 2022

We appreciate you taking the time to write to us and are sorry to hear you did not fully enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

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PM
vipPlacitasMen
New Mexico
12 reviews
Dined on December 3, 2021
Overall2food1service3ambience3

We dined here at Buca after a disappointing experience with carry-out on Christmas Day 2019. We were hopeful that they had turned things around and were willing to give them one more try. Sadly, it was not any better this time around. The service was extremely slow (which is understandable, as most restaurants are having trouble finding staff). However, our server was delightful. We certainly couldn't blame her for the restaurant's staffing situation.

The food arrived and it seemed as if the lasagna was leftover from a previous day. It didn't taste very fresh, but there certainly was plenty of it. That has not changed: Buca gives enormous portions (which is appropriate, given their price point).

This used to be such a wonderful place to go and have a night out: it had a very festive atmosphere and delicious food.

Looking back on this most recent experience at Buca, the deserted parking lot and the fact that the restaurant only had a few tables should have been a sign: this restaurant's glory days seem to be in the past.

It was our experience that Buca's quality took a nose dive when the chain was purchased by Planet Hollywood several years back. It was another victim of corporate acquisition that diluted quality for the sake of profits.

Unfortunately, we won't be back. However, we have fond memories of many wonderful meals past at this restaurant in its better days.

OT
OpenTable Diner
St. Louis
3 reviews
Dined on October 7, 2021
Overall5food5service5ambience5

Love Buca di Beppo. I have been to other locations as well. Food and atmosphere is always good. Our server, Harry, at the Albuquerque location was exceptional. They were short-staffed like many restaurants. But that didn't bother Harry. He was the one of the best servers I have had!

Buca di Beppo - Albuquerque
Responded on October 21, 2021

Thank you for the great review! We strive to provide great food and world class service, so we're happy to see that reflected on your visit! We hope to see you again soon!

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HL
HowardL
Las Vegas
2 reviews
Dined on October 4, 2021
Overall5food5service5ambience5

Great food - Large portions. Excellent table service.

Buca di Beppo - Albuquerque
Responded on October 9, 2021

We're happy you enjoyed your meal and service at Buca di Beppo. Come dine with us again soon.

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T
Tazs
1 review
Dined on September 25, 2021
Overall2food1service5ambience3

The food was very bland
It was short staffed
Very noisy
Room was freezing
However the waitress was very attentive and doing her best under the circumstances
She had to go prepare a few of our entrees!!!!

Buca di Beppo - Albuquerque
Responded on October 9, 2021

We appreciate you taking the time to write to us and are sorry to hear you did not fully enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

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OT
OpenTable Diner
1 review
Dined on September 18, 2021
Overall3food2service2ambience4

Despite having reservations, the restaurant was running 30 minutes late on seating. Once we were seated, the server was very rushed. It was bare bones hospitality. We ordered a lasagna, which was very dry and overcooked. It was borderline gross. I will say the salad and desert were very good. I was very disappointed with the overall experience. I have been to Buca before and it was never like this.

Buca di Beppo - Albuquerque
Responded on September 20, 2021

We are sorry to hear you had an unsatisfactory experience and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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MF
MaryF
New Mexico
5 reviews
Dined on September 17, 2021
Overall1food1service1ambience2

My husband and I went to Buca di Beppo on a Friday night for date night. We were seated in a booth next to the kitchen. We didn’t have a wine list, but we just asked for a glass of Chianti. Fifteen minutes later when the server was asking to take our order, we mentioned we would just really like our wine, which still hadn’t arrived. She informed us that the bar was backed up. She later came back to tell us that they were out of the house Chianti. When we asked what else there was, she directed us to the menu that we had to scan with our phones, the first mention we had heard of this. No apologies were made for the bar being out of the Chianti, and we later realized she had upsold us, as there was a lower price Chianti available, not that she offered a substitute. We decided to order a bottle of wine, and when she came back 15 minutes later to tell us they were out of that wine, we decided not to have wine. At this point we had been sitting there for 45 minutes, no wine, no appetizers, nothing. The waitress was snippy and non-apologetic, and finally, we just walked out. We won’t go back. The prices also seemed exorbitant, especially $20.50 for a plate of bruschetta. We had reservations, yet we were sat next to the kitchen. And there was simply nothing redeeming about the restaurant. I’ve never walked out of a restaurant before in my life. But we walked out of Buca di Beppo last night. And we won’t be back. I get it that restaurants are struggling to hire good help right now, and my husband and I have both worked in the restaurant business, so we understand how difficult it can be to hire good help. But we also understand that servers exist on their tips. Our server seemed to have no concern for what her tip might be. Or for what our experience might be.

Buca di Beppo - Albuquerque
Responded on September 20, 2021

We're sorry to hear about your dining experience on your recent visit. Thank you for taking the time to reach out to us. We'll be sure to share your review and feedback with our management team to address your concerns and improve our guest experience.

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OT
OpenTable Diner
New Mexico
1 review
Dined on September 4, 2021
Overall2food3service2ambience4

Eh. Hostess forgot to write my daughters name on the birthday board even though I specifically called ahead to ask about it. When I asked if she could be added, the girl stared at me blankly and then said no. Well, alright. Two other names were on there, so I’m not sure why our name couldn’t be on there also, even though we were assured by phone that it would be.

The waitress was nice, and tried. The place was severely understaffed, but we know that’s the case at many places and we’re good with it. Two of our seven people found hair in their food. We didn’t bother to say anything because the place was generally dusty and dirty, so we doubted the hair problem would be remedied. It’s fairly obvious management has let the cleaning slip.

Bottom line, we got dinner and she got to have a birthday night out. We won’t be back, and judging from how empty the place was on a Saturday night, it appears that we aren’t the only ones giving up on Buca.

If there’s nowhere else to eat, give it a go, but if there’s anywhere else with a halfway decent wait time, skip Buca and go somewhere clean with a nice hostess.

Buca di Beppo - Albuquerque
Responded on September 7, 2021

Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future.

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SM
SheilaM
New Mexico
2 reviews
Dined on August 22, 2021
Overall3food3service3ambience3

Sadly, not the Bucca i remember. They were out of a lot, food came out cold and the building smelled musty. I think they were short staffed.

Buca di Beppo - Albuquerque
Responded on August 26, 2021

We apologize your meal did not meet your expectations. Our guests' feedback is highly valuable to us and will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

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A
Agagag
New England
21 reviews
Dined on August 18, 2021
Overall2food1service4ambience4

We had heard good things about Buca di Beppo, but were not impressed at all. The prices were crazy expensive and the taste of the food was just ok. Service was great, and it was quiet.

Buca di Beppo - Albuquerque
Responded on August 26, 2021

We appreciate you taking the time to write to us and are sorry to hear you did not fully enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

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AP
AnthonyP
Los Angeles
1 review
Dined on August 7, 2021
Overall1food1service1ambience1

It’s declining service food people buccas is not the buccas I used to go to in San Diego

EY
EdwardY
Phoenix
1 review
Dined on August 6, 2021
Overall5food5service5ambience5

Buca’s is always outstanding. Great wait staff (Rachel), and fantastic food!

Buca di Beppo - Albuquerque
Responded on August 8, 2021

We appreciate you sharing such great feedback about Rachel. We look forward to seeing you again soon!

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OT
OpenTable Diner
Phoenix
2 reviews
Dined on July 7, 2021
Overall5food5service5ambience5

Great food snd services

OT
OpenTable Diner
New Mexico
1 review
Dined on June 23, 2021
Overall1food3service1ambience5

We came in excited to celebrate our sons birthday. The food was good, the service was slow but decent. We were grateful to have a coupon for a free slice of the chocolate layer cake. We ordered our dessert and we got a sad piece of chocolate cake that did not look like the picture at all. I mentioned it to our server Ryan and she herself expressed she was surprised that it was not the normal cake they serve but unfortunately that's what they give for the coupon. It was complete false advertisement and she had the attitude well you are getting a piece of cake for free so just be grateful. The principle of the matter is the coupon for a dessert was minor compared to the 187.00 tab. When we received the ticket we noticed the 15.00 cake was rung up and then removed, so after all we should have been served the cake that was on the menu. This took the false advertisement even further. When brining this up to our waitress, she became argumentative and rude. We asked to talk to the manager. Zoe the manager said she agreed it was false advertisement but there is nothing she could or would do about it. She then proceeded to say the cake on the picture was a 25.00 cake. However upon reviewing the menu there was no 25.00 so she basically lied to my husband to shut him up. There is no integrity in this business and it's clearly branched down to the employees. They have trained them well. This has nothing to do with the cake but the principle of the matter. False advertisement and poor customer service.

Buca di Beppo - Albuquerque
Responded on June 25, 2021

We appreciate you for taking the time to reach out, as our customer's feedback is very important to us. We apologize for any inconvenience and we will be sure to share your thoughts with our team. Thank you!

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OT
OpenTable Diner
1 review
Dined on June 12, 2021
Overall5food5service5ambience5

We went here for my 43rd birthday party. The service was perfect, the food was outstanding, and as usual the atmosphere was great. Bucca is always great for special occasions!

Buca di Beppo - Albuquerque
Responded on June 14, 2021

Thanks for the rave review and for choosing Buca di Beppo to celebrate such a special occasion! We appreciate you sharing your experience with us and hope you visit us again soon!

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GH
GordonH
New Mexico
2 reviews
Dined on June 8, 2021
Overall3food3service4ambience5

Generally, the evening was enjoyable. The food was good except the chicken saltimbaca was dry and overcooked. (this is unusual for Bucca as normally the chicken is consistently very good.) The server (Lizzie) was excellent but had too many tables to cover. Consequently, the service was a bit slow. The air conditioning was on way too high and although we requested it be adjusted, it never was.
Overall, the evening was good but not one of our better experiences at Bucca's.
Gordon Hennessy.

Buca di Beppo - Albuquerque
Responded on June 11, 2021

Thank you for dining with us. We appreciate your feedback as they highlight areas in need of improvement. We hope to welcome you back soon.

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OT
OpenTable Diner
New Mexico
1 review
Dined on May 21, 2021
Overall1food2service1ambience2

Been going there for years always been great! Last night was a horrible experience!

Buca di Beppo - Albuquerque
Responded on May 25, 2021

Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future.

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NA
NotAFan
Seattle
1 review
Dined on May 15, 2021
Overall1food3service1ambience1

Wow! Didn't get seated for a 6:30 res until after 7:00!
No management present or expediting.
Filthy men's room that wasn't stocked, alerted staff and they just shrugged.

Don't waste your time on this place.

Buca di Beppo - Albuquerque
Responded on May 25, 2021

We appreciate you taking the time to write to us and are sorry to hear you did not fully enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

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c
vipcarloss
New Mexico
4 reviews
Dined on May 9, 2021
Overall4food3service4ambience5

waited for over a hour after I arrived for reservations

Buca di Beppo - Albuquerque
Responded on May 25, 2021

We apologize for the longer than expected wait time. The management team has been made aware of your comments for improvement in our service and expediency.  

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ED
ErikaD
New Mexico
1 review
Dined on May 9, 2021
Overall2food2service1ambience3

Service and food were mediocre especially for the price we paid for 4 of us (2 adults and 2 kids). Plus, we had a coupon and the waitress said it didn't work (which is crazy bc we received the emailed coupon the day before) and told us, oh well.
It used to be a family favorite and we are now okay with never going back.

Buca di Beppo - Albuquerque
Responded on May 25, 2021

We are sorry to hear you had an unsatisfactory experience and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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OT
OpenTable Diner
New Mexico
1 review
Dined on May 9, 2021
Overall3food3service1ambience4

Waitress was rude and they won't fit more than six we had to keep walking back and forth ruined the experience.

A
Abqeventplanner
New Mexico
4 reviews
Dined on May 9, 2021
Overall5food5service5ambience5

Mother’s Day! Great experience

Buca di Beppo - Albuquerque
Responded on May 25, 2021

Thank you for choosing Buca di Beppo to celebrate your special occasion! We appreciate you sharing your experience with us and hope you visit us again soon.

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OT
OpenTable Diner
Las Vegas
1 review
Dined on May 1, 2021
Overall5food5service5ambience5

Great meal

Q
vipsuzQ
Denver
48 reviews
Dined on April 19, 2021
Overall1food1service1ambience2

Very poor experience. The mozzarella caprese contained enough salt to de-ice a road. The “Lambrusco “ was red, but other than that had little in common with Lambrusco - it was flat and had particulates floating in it (the waitress asked twice what Lambrusco was). The main courses came 45 minutes after ordering. It arrived cold. The penne a la vodka’s sauce appeared to have been airbrushed on the pasta, and resembled vodka sauce only in that it was on pasta. I understand these are hard times for restaurants, and thought hard about leaving this review. The experience, however, had little to do with COVID. Instead it was poor food and poor slow service in a restaurant that, even with reduced capacity due to COVID, had many empty tables. We will not be back.

Buca di Beppo - Albuquerque
Responded on April 21, 2021

Thank you for dining with us. We appreciate your feedback as they highlight areas in need of improvement. We hope to welcome you back soon.

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TB
TyreeB
New Mexico
1 review
Dined on April 17, 2021
Overall3food4service5ambience5

They ran out of coffee - the waitress said they had been out for two day

Buca di Beppo - Albuquerque
Responded on April 30, 2021

We apologize the store was out of coffee and will ensure it's addressed.

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RG
RoseG
New Mexico
1 review
Dined on April 7, 2021
Overall5food5service5ambience5

We had not been back to Buca for at least a year, since Covid restrictions prevented it. Once we were allowed to dine in again, we came in for a nice lunch. It was really nice. Plenty of space between tables. It felt clean. It was the same ambiance we remembered and expected. The food was great. The service was awesome. We look forward to returning.

Buca di Beppo - Albuquerque
Responded on April 21, 2021

Thank you for choosing to dine with us Rose! We're glad you had a safe and memorable experience. We look forward to your next visit.

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J
Jennifer
New Mexico
1 review
Dined on April 4, 2021
Overall5food5service5ambience5

Everything was excellent!! Atmosphere, service, food, just everything.....I love this place!!

Buca di Beppo - Albuquerque
Responded on April 6, 2021

Thank you Jennifer! We are glad to hear you enjoyed your meal with us. We look forward to welcoming you back again soon.

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OT
OpenTable Diner
New Mexico
1 review
Dined on March 29, 2021
Overall5food4service5ambience4

Good food excellent service

Buca di Beppo - Albuquerque
Responded on March 31, 2021

Thanks for that glowing review. We are happy to hear you had a great experience with our famiglia. Come back to see us again soon!

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OT
OpenTable Diner
New Mexico
1 review
Dined on March 21, 2021
Overall5food5service5ambience5

Excellent service even during the pandemic!!!

Buca di Beppo - Albuquerque
Responded on March 24, 2021

Thank you for sharing such complimentary feedback about our team. We look forward to serving you again soon!

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OT
OpenTable Diner
1 review
Dined on March 18, 2021
Overall1food1service1ambience1

We walked from our hotel and tried to get a table. We were told that we need to make a reservation through OpenTable. I made a reservation and arrived at the restaurant and was told that the wait would be about 1/2 hour. We decided to wait and an hour later the hostess came out announced to everyone waiting that the restaurant would not be able to serve anyone that wasn’t already seated. By now it was 8:30 pm and we were left to find a restaurant that was still open for dinner.

Buca di Beppo - Albuquerque
Responded on August 26, 2021

Thank you for taking the time to write this review as our customer’s feedback is very important to us. We're so very sorry that your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future.

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OT
OpenTable Diner
New Mexico
1 review
Dined on March 12, 2021
Overall5food5service5ambience5

It was great

Buca di Beppo - Albuquerque
Responded on March 26, 2021

We're happy you enjoyed your meal and service at Buca di Beppo. Come dine with us again soon.

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OT
OpenTable Diner
New Mexico
1 review
Dined on March 11, 2021
Overall4food4service4ambience5

Family experience. Quiet. Social distanced. Clean.

Buca di Beppo - Albuquerque
Responded on March 20, 2021

Thank you! We look forward to welcoming you back to Bertucci's soon!

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OT
OpenTable Diner
1 review
Dined on February 26, 2021
Overall3food2service5ambience5

The ambiance and service was outstanding as usual, but unfortunately the quality of the food hampered the evening. We ordered the 3 trio appetizer ( spicy shrimp, mozzarella triangles and the calamari ), which was very good. The Gargonzola salad was delicious, but the Chicken parm came up seriously short. The first bite into it we all looked at EACHOTHER and described it as “doughy” with no taste at all. It was a bummer for sure. We ordered the marinara spaghetti to with. This wasn’t too bad, but just eh. Thank god we ordered a small margarita pizza. That saved the evening. Overall the marinara on the spaghetti and on the pizza was ok, but needs to be reassessed and tweaked. Very bland and nothing to make you leave saying “OMG that was delicious”. Our waitress was attentive and made sure our glasses never went empty. We asked for an extra loaf of bread, which she delivered promptly. Our family loves Buca’s and this was a very much anticipated outing since the restrictions on COVID were lightened. Sadly, the food was under par. Sorry Buca. We’ll definitely be back though.

Buca di Beppo - Albuquerque
Responded on March 8, 2021

We regret to hear that your meal was not up to our usual standards. We appreciate that you have taken the time to write to us and will share this experience with our management team in an effort to improve future guest experiences. Thank you for reaching out to us!

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OT
OpenTable Diner
New Mexico
1 review
Dined on February 20, 2021
Overall2food1service3ambience3

Went to Buca for our anniversary and it was not like we remembered. We used to go here and the food used to taste so delicious. This time it took an hour to get our food. The chicken Marsala was rubbery and dry. The sauce was watery and the food tasted like it was not seasoned with salt or pepper. Will not be going back again. On a positive note our Server was nice and made sure our drinks stayed full.

OT
OpenTable Diner
New Mexico
1 review
Dined on February 19, 2021
Overall2food1service3ambience2

The salad was good. The lasagna was awful. Overpriced and underwhelming. Would not recommend

Buca di Beppo - Albuquerque
Responded on February 26, 2021

Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future.

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FAQs

Buca di Beppo - Albuquerque does offer delivery in partnership with Postmates and Uber Eats. Buca di Beppo - Albuquerque also offers takeout which you can order by calling the restaurant at (505) 872-2822.

Buca di Beppo - Albuquerque is rated 3.8 stars by 527 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Buca di Beppo - Albuquerque