Bua Thai Ramen & Robata Grill
This place is very inconsistent. We went with a group of six the other night. We were late for our reservation because one of our group had trouble parking, and they would not seat us, which was fine with us. We wound up being seated 30 minutes late, however our reservation was for 5:15, and the whole time we were there, the tables for six up front sat empty. But the staff seemed unhappy with us after that. We are not drinkers and in the end we spent about $220, and maybe that was not enough for them. The appetizers were pretty decent, but the mains were really bland and disappointing. The service was slow and it seemed as if every staff member took part in it, with different people showing up repeatedly. The front door was open and it was cold where we were sitting near the bar. We asked them to raise the heat but it remained cold.After the meal, all of us thanked all of the staff on our way out, but none of them would answer us at all. I mean, not one word, although all of our interaction had been pleasant. There are a lot of good Thai restaurants in this neighborhood, and I don’t know if I would return to this one.
The food portions are good, but the food itself isn’t as seasoned as I’d expect. The space is kind of cramped and the night I went there was an odd smell coming from the back. Our waiter was very nice however.
Great food and good service. Would recommend!
Made reservations that they never checked bad service and okay food
Poor service. Got our order wrong many times.
The food was fresh and flavorful, the staff were nice, and the ambience unique. The only reasons for 4 instead of 5 stars is that they were overpriced (compared to other Thai spots) and the service was a little slow. Nonetheless,
everything was great overall!
This restaurant was packed inside and out! Service was OK, but the waitresses were so overworked that it wasn’t surprising that we had to wait for both the drinks, meal and check. Our water glasses were never refilled, again, the staff was very busy. For the food, it has little to do with authentic Thai flavors, clearly, they “adjusted it” to American tastes. Nothing wrong with that, just not authentic. One of the two dishes was mediocre, the other was good. Not more. The noise level was very high, which took away from a pleasant experience as well. Wishing good luck to the place, but won’t return.
The food was amazing and the service. It is a bit loud with the music but great atmosphere.
Great pad Tai, good service. But very noisy.
Excellent food, friendly staff.
Love Bua. Normally a beautiful environment inside but they had shut down the back the night that we went so we were a little on top of other people in a tiny seating section near to the kitchen. Great place though, food’s solid. It’s one of my favorite Thai places at the moment. Will definitely be coming back!
Fourth time dining here and absolutely love it! Amazing (strong) drinks, and the best variety of dishes.
Food was really good! Drinks were extremely watery. Ours at least. My lychee juice tasted like 100% water. And on top of that tons of ice added. Pina colada also very watered down. Expected more from that especially given its price point. :( place was a bit dirty but could be because it was so late in the evening. Overall maybe great for takeaway food or a quick stop by for lunch!
Great food, quick service!!
Everything was amazing! Cant wait to go back!
Amazing. Todd was incredible and made us laugh!! Sooooo goood!!
It was my husband’s birthday dinner.He loved the food and the desserts
Even with a reservation the wait was long. Must be a popular place. But the time to get our food to our table was pretty fast.
Delicious and loved our waitress. Pad Thai could have been tAstier but I loved the apps and fried rice!
The food was great. Very flavorful and just the right amount of spice. Our waitress was very attentive. The only issue we had was our reservations and seating. Obviously the place is very busy but we made reservations for 8 and didn’t get seated until about past 9. It’s as if our reservations didn’t really count for anything. We had to wait in line anyways and waited over an hour.
I booked a 7:45pm reservation. I go to Bua quite often and absolutely love it, but on this night they completely messed up the reservations. There were multiple parties who had reservations booked waiting for 30mins - an hour. They barely asked for our name and kept ignoring us. We did not sit until 8:30, and were not offered anything to make up for it. A few groups with an 8pm reservation actually sat before us too. I love this place, and the food made up for it overall, but it was a really bad experience to stand there waiting for 45 minutes when I had a reservation and arrived early, and was not given an apology or anything on the house to make up for the issue.
We were seated right away, and the waiter was friendly. The food and drinks came out very fast and there were no complaints. The only thing I would say negatively is that it was extremely crowded, different parties of people were seated less than 6ft apart.
Everything was great with the food but they are not really practicing social distancing inside and there were definitely at more than 50% capacity
Date night on Easter Sunday!
It’s above average thai food with good serving sizes and decent prices for upper east side dining.
Was probably my 3rd time dining there and it was every bit as good as the other times.
The food was delicious but the tables were kinda close especially for covid times
Food is not bad.
Service is not great. Server sent the wrong drinks to us like 5 times.
If you want to go for drinks I highly recommend as far as food it was below average I’ve had better Thai food ambience is great
Great food, music was on, waitress was super friendly, got sat right when my reservation was! Very Happy.
Came here for a birthday gathering with my friends. Food was absolutely delicious! Always a great spot to have dinner!
Great food and drinking experience. But the service was meh. Despite having a reservation and being on time for that reservation, my party and I (of two people) had to wait about 15 mins to be seated. They seemed a bit understaffed, as we had to flag our server down, who was also the hostess of the restaurant. Make sure you try the green curry ramen and dumplings 🥟
Food was delicious and drinks were very good.
Amazing and beautiful
The place is bigger than you think and the food is to die for. We mainly got apps but also got the clay pot fried rice. It was really
so good I only took away one star because the place was crowded when I went and did not seem to be following covid guidelines. It made me very nervous.
The food here is absolutely incredible every dish was AMAZING and the service was 10/10!!! Highly recommend!!
Manhattan, starting to open from a limited occupancy policy sees people anxiously dining out to recapture the not so olden days of Saturday get together.
Alas we check in for our reservation and was promptly seated to our table. Barely have we uncoated when our anxious waitress comes and asks for our choices, drinks and appetizers. The place is loud, music, conversations, kitchen noise overlapping. We ordered and got our food, it was tasty, nicely prepared and presented. The waitress stops by 5 times in a span of 45 minutes, do we think it’s a bit too much unless she wants us to unhinge our jaws and swallow the food to expedite the turnover of the customers? Maybe so. The price for 3 people averaged $50/p, plus tip. Bit too expensive for similar type food in mid-manhattan.
Friday date night... food and drinks were sooooo delicious. My only concern would be how they exceeded the 25% capacity for indoor dining. Every table was seated, restaurant was crowded, no social distancing at all. My anxiety level was at 100! I’ll come back for the food and drinks but def earlier in the day on a weekday in hopes it would not be so crowded.
The drinks were decent no complaints on that. However my appetizer the grilled chicken wings-lacked flavor. My main course was The pineapple fried rice with giant shrimp( two shrimps with the head on) I thought I should’ve gotten more for the price. The main course itself was OK . my boyfriend did not enjoy his main course bua thai noodle soup.
It was great last minute valentines date service was amazing drinks was amazing everything about this place was great
I was so disappointed in my experience. It looks so good online. Me and my partner went for Valentine’s Day and we were the first people in our area seated. We watched our section fill up and everyone around us receive their entrees while we had not gotten ours, our waitress never came to check on us, and when we finally got our food it was cold! Imagine paying $80 for appetizers, cold fish and cold duck :(
Great service, comfortable seating, COVID-19 safety procedures are in place, vast menu, me and my wife had 6 appetizers, main courses and 4 desserts, all were delicious and full of flavor, beautifully presented, service was courteous and very fast!
I recommend this restaurant, and will come again!
You can order delivery directly from Bua Thai Ramen & Robata Grill using the Order Online button. Bua Thai Ramen & Robata Grill also offers delivery in partnership with Postmates and Uber Eats.
Bua Thai Ramen & Robata Grill is rated 4.4 stars by 95 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.