Bruno

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1. BE

   BEARLOVER

   Vancouver

   15 reviews

   4.0

   15 reviews

   Dined on August 1, 2022

   overall4food3service4ambience3

   We ordered two Main plates and one of them was not very good. The other one was good. The two small plates was very nice and one salad specially done for us was very good. The service was good. Lastly, I like to thank the Manager at the end of our meal when I told her how disappointed I was with one of the Main plate. She immediately offered us a complimentary desserts to make up the yucky Main plate. I was very impressed with her customer service. She also gave us the special card where we can get special dishes from the 4 restaurants in the hotel. Thanks.

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2. A

   Amarr

   Vancouver

   14 reviews

   vip
   4.0

   14 reviews

   Dined on July 31, 2022

   overall4food3service4ambience4

   Brunch menu is fixed and too much food per person. $60 for seafood brunch not bad but 1/2 of food pack to go

   Report
3. OT

   OpenTable Diner

   Vancouver

   16 reviews

   vip
   4.0

   16 reviews

   Dined on July 14, 2022

   overall4food5service4ambience4

   As good as always

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4. PW

   PatrickW

   Vancouver

   2 reviews

   3.0

   2 reviews

   Dined on July 7, 2022

   overall3food5service2ambience4

   The food itself was delicious. But I think they should have offered bread when we placed our order (other high-end restaurants do this). After requesting a dessert menu, the server simply walked back to his station. After requesting it a 2nd time, he finally gave us the dessert menu. He should have given it to us, to begin with. The decor is very fancy. The greeter was pleasant.

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5. B

   Beary

   Vancouver

   31 reviews

   2.0

   31 reviews

   Dined on July 1, 2022

   overall2food2service3ambience1

   Overall food was mediocre with an above average pricing. Service was good though. The dessert was above average nothing special. Must mention that the noise from the nearby table was impossibly loud & noisy from a table of 10 women. My friend was complaining of headache from it. Was impossible to have a decent conversation. Very surprised of Bruno to allow such noisy diners in such a considered high-end establishment.

   BrunoResponded on July 12, 2022Thank you for sharing your thoughts with us. I'm very sorry to read that your recent dining experience at BRUNO was not as expected. Rest assured your loyalty and feedback mean a great deal to us. I have personally addressed your concerns with the team and hope that next time you visit us, you will give us the chance to exceed your expectations. Kind regards, Team Bruno

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6. F

   Foodie

   1 review

   2.0

   1 review

   Dined on July 1, 2022

   overall2food2service3ambience3

   The food was mediocre and overall location of the restaurant was not great.

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7. OT

   OpenTable Diner

   Vancouver

   1 review

   4.0

   1 review

   Dined on June 30, 2022

   overall4food4service4ambience4

   Parking is not good. Confuse !

   Report
8. PC

   PaulC

   Edmonton

   15 reviews

   4.0

   15 reviews

   Dined on June 28, 2022

   overall4food4service4ambience4

   Service was OK the red wine is always warm not sure why,they can’t get that right. But overall the food was very good.

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9. Y

   Yppupkcis

   Vancouver

   4 reviews

   5.0

   4 reviews

   Dined on June 27, 2022

   overall5food5service5ambience4

   Food was great. Staff was amazing. Would definitely go back.

   BrunoResponded on July 12, 2022We are delighted to hear you enjoyed your experience at BRUNO Restaurant & Bar. Thank you for your visit and taking the time to share your precious feedback with us, we hope to welcome you again soon. Kind regards, Team Bruno

   Report
10. OT

    OpenTable Diner

    Vancouver

    16 reviews

    vip
    4.0

    16 reviews

    Dined on June 23, 2022

    overall4food5service4ambience4

    Very nice restaurant and nice food

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11. OT

    OpenTable Diner

    Vancouver

    1 review

    2.0

    1 review

    Dined on June 20, 2022

    overall2food2service1ambience3

    Father’s Day. Food was not good. Salad was not presented the same as last time I had it. Mostly just tomatoes. The steak was overcooked. Risotto didn’t taste good. Service was poor. Never came to ask about food. Entrees came late. Went back because first time experience there was quite good. However, this time not the same.

    BrunoResponded on June 23, 2022We are incredibly disappointed to learn that your dining experience with us did not meet your expectations. I'd like to apologize on behalf of our team that you left BRUNO feeling this way. We will be reaching out to you to further understand what exactly happened, and we will be addressing your comments with our team immediately. Kind regards, Team Bruno

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12. M

    Marilou52

    Vancouver

    37 reviews

    vip
    3.0

    37 reviews

    Dined on June 19, 2022

    overall3food3service4ambience3

    🎉 It’s the manager Rita made our night worthy, the food was not as expected, steak like elastic, mountain of Kale. Not a good place for special occasions. Salad was okay.

    BrunoResponded on June 23, 2022Thank you for sharing your thoughts with us. I'm very sorry to read that your recent dining experience at BRUNO was not as expected. Rest assured your loyalty and feedback mean a great deal to us. I have personally addressed your concerns with the team and hope that next time you visit us, you will give us the chance to exceed your expectations. Kind regards, Team Bruno

    Report
13. S

    Stella

    Vancouver

    9 reviews

    vip
    3.0

    9 reviews

    Dined on June 19, 2022

    overall3food3service5ambience3

    Our server Mike was amazing! Thank you to Mike, and also the hostess. Whereas as soon as we entered, there was a male host who said our seats were for two hours but it didn’t really come off friendly. For the food, although the selection and portion was quite large, I think the taste didn’t really stand out. However we really did like the wagyu flank steak. The lavender ice cream was great but the strawberry cheesecake had so many flavours and was too sweet for us. Thank you though for the experience! Loved our server Mike/Michael!

    BrunoResponded on June 23, 2022Thank you for your feedback, and we are pleased with your excellent ratings of our services and staff. I will share your feedback with them as I am sure they would be delighted to hear that their efforts have not gone unnoticed. I'm very sorry to read that your recent dining experience at BRUNO was not as expected. I have personally addressed your concerns with the team and hope that next time you visit us, you will give us the chance to exceed your expectations. Kind regards, Team Bruno

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14. M

    Moon

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on June 7, 2022

    overall5food5service5ambience5

    We fully enjoyed outstanding culinary performance and tasty & fresh foodies at Bruno.

    BrunoResponded on June 10, 2022We are delighted to hear you enjoyed your experience at BRUNO Restaurant & Bar. Thank you for your visit and taking the time to share your precious feedback with us, we hope to welcome you again soon. Kind regards, Team Bruno

    Report
15. OT

    OpenTable Diner

    Vancouver

    5 reviews

    4.0

    5 reviews

    Dined on June 5, 2022

    overall4food4service5ambience5

    We went for the brunch on Sunday. Our waitress was amazing. They oysters were very fresh. Unfortunately the waffles and Benny wasn't good. They did make new waffles for us but it was still quite hard. I give them credit for trying to make things right. I has a great cocktail though. Overall, I would recommend trying at least once.

    BrunoResponded on June 10, 2022Thank you very much for taking the time to share this review. While I'm pleased to learn that you had a positive experience overall, I'm also appreciative of your willingness to share feedback regarding areas we can improve. Looking forward to welcoming you back soon. Kind regards, Team Bruno

    Report
16. OT

    OpenTable Diner

    Vancouver

    16 reviews

    vip
    5.0

    16 reviews

    Dined on June 2, 2022

    overall5food5service5ambience5

    The food.was good and the service is excellent!

    BrunoResponded on June 10, 2022We are delighted to hear you enjoyed your experience at BRUNO Restaurant & Bar. Thank you for your visit and taking the time to share your precious feedback with us, we hope to welcome you again soon.

    Report
17. OT

    OpenTable Diner

    Vancouver

    1 review

    4.0

    1 review

    Dined on May 16, 2022

    overall4food4service4ambience5

    Mothers day

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18. l

    littleshepherd

    Vancouver

    1 review

    5.0

    1 review

    Dined on May 4, 2022

    overall5food4service5ambience4

    Funky restaurant in the city of Richmond with an eclectic selection of food. Really enjoyed the risotto and the salad, hope to dine here again!

    BrunoResponded on June 10, 2022We are delighted to hear you enjoyed your experience at BRUNO Restaurant & Bar. Thank you for your visit and taking the time to share your precious feedback with us, we hope to welcome you again soon. Kind regards, Team Bruno

    Report
19. OT

    OpenTable Diner

    Vancouver

    1 review

    5.0

    1 review

    Dined on April 30, 2022

    overall5food4service5ambience4

    Ricardo provided an amazing service. We ordered a bunch of stuff from the menu and he paired the appetizers and main courses us. The meal started of light and ended with heavy flavoured dishes. Ricardo was with us the whole way and took care of us. One the best dining experience we had in a long while, especially when we eat out everyday. Good service and good food. A lot of different flavours. Would definitely come back!

    BrunoResponded on June 10, 2022Thank you so much for taking the time to write such a complimentary review of our restaurant. We are so delighted to hear that you enjoyed your experience with us. We are most proud to read your kind words about our staff, and will be sure to share this with our team. We look forward to welcoming you back during your next visit to BRUNO. Kind regards, Team Bruno

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20. C

    Clara

    1 review

    3.0

    1 review

    Dined on April 11, 2022

    overall3food2service4ambience3

    I found Bruno to be okay. The food (we got grilled wagyu flank steak and uni ikura king crab risotto) very mediocre and underwhelming, there were a lot of ingredients on the plate that, after eating, I thought was only placed there for aesthetic purposes as I didn't find the flavours to pair well with the other ingredients. It was also not very filling. The drinks were good, I got the Bruno Sour and my friend got an orange cocktail (I forgot the name). The service was good and the atmosphere was very professional (?), formal and the place had bright lighting. Overall, not bad.

    BrunoResponded on June 10, 2022Thank you very much for taking the time to share this review. While I'm pleased to learn that you had a positive experience overall, I'm also appreciative of your willingness to share feedback regarding areas we can improve. Looking forward to welcoming you back soon. Kind regards, Team Bruno

    Report
21. S

    Sandy

    1 review

    1.0

    1 review

    Dined on April 9, 2022

    overall1food1service4ambience1

    There was a big event right behind our table. The noise wss so loud that we could not even talk or listen to the conversation between us though we got a small table for only 4 people. The restaurant should have arranged our table in the little dining area right by the window. We just wanted a little privacy to chat and enjoy our food. We ordered two flank steak in medium rare but they obviously turned out to rare. We just finished the meal quickly 'cos it's no point to put up with the noise.

    BrunoResponded on June 10, 2022Thank you for sharing your thoughts with us. I'm very sorry to read that your recent dining experience at BRUNO was not as expected. Rest assured your loyalty and feedback mean a great deal to us. I have personally addressed your concerns with the team and hope that next time you visit us, you will give us the chance to exceed your expectations. Kind regards, Team Bruno

    Report
22. OT

    OpenTable Diner

    Vancouver

    2 reviews

    5.0

    2 reviews

    Dined on April 2, 2022

    overall5food5service5ambience5

    Had an amazing time at Bruno for my wife's birthday. The staff and server were great. We got a few treats, compliments of the chef. Wether you choose to do the tasting menu or order an equivalent number of tastings by the dish, you can be assured you'll be getting value for your spend. Looking forward to coming back.

    BrunoResponded on June 10, 2022We are delighted to hear you enjoyed your experience at BRUNO Restaurant & Bar. Thank you for your visit and taking the time to share your precious feedback with us, we hope to welcome you again soon. Kind regards, Team Bruno

    Report
23. RS

    RosieS

    Vancouver

    7 reviews

    4.0

    7 reviews

    Dined on March 29, 2022

    overall4food4service4ambience4

    Food & service was good! We enjoyed the selections we made for lunch!

    BrunoResponded on June 10, 2022We are delighted to hear you enjoyed your experience at BRUNO Restaurant & Bar. Thank you for your visit and taking the time to share your precious feedback with us, we hope to welcome you again soon. Kind regards, Team Bruno

    Report
24. RS

    RosieS

    Vancouver

    8 reviews

    4.0

    8 reviews

    Dined on March 21, 2022

    overall4food4service4ambience4

    Birthday celebration

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25. PJ

    PhoebeJ

    Vancouver

    3 reviews

    5.0

    3 reviews

    Dined on March 20, 2022

    overall5food5service5ambience5

    That was my third time dining in this restaurant. enjoyed very much every time. As for the brunch, I found to be too much for one person for the portion size. Food is always very good, I would likely go back for lunch, not brunch.

    BrunoResponded on June 10, 2022We are delighted to hear you enjoyed your experience at BRUNO Restaurant & Bar. Thank you for your visit and taking the time to share your precious feedback with us, we hope to welcome you again soon. Kind regards, Team Bruno

    Report
26. L

    Liddy

    Vancouver

    1 review

    3.0

    1 review

    Dined on March 19, 2022

    overall3food3service2ambience1

    way too crowded, too many receptionist standing around

    Report
27. OT

    OpenTable Diner

    Vancouver

    4 reviews

    vip
    4.0

    4 reviews

    Dined on March 17, 2022

    overall4food4service4ambience3

    Great new restaurant in Richmond. Beautiful presentation of food. Loved the different layers of flavors in each dish. It did get a little loud at times due to close proximity of tables. Overall an awesome dining experience.

    BrunoResponded on June 10, 2022Thank you very much for taking the time to share this review. While I'm pleased to learn that you had a positive experience overall, I'm also appreciative of your willingness to share feedback regarding areas we can improve. Looking forward to welcoming you back soon. Kind regards, Team Bruno

    Report
28. l

    lanlanrulz

    Vancouver

    7 reviews

    vip
    2.0

    7 reviews

    Dined on March 14, 2022

    overall2food2service3ambience3

    Food was not as good as the previous times I have visited the restaurant. It wasn't just one dish, it was all of them. The meat was not well seasoned, the vegetables were too greasy, the avocado aoili doesn't have its usual flavor, tastes nothing but sour. Everything on the table was acceptable, but not good. Service was pretty decent though.

    BrunoResponded on June 10, 2022Thank you for sharing your thoughts with us. I'm very sorry to read that your recent dining experience at BRUNO was not as expected. Rest assured your loyalty and feedback mean a great deal to us. I have personally addressed your concerns with the team and hope that next time you visit us, you will give us the chance to exceed your expectations. Kind regards, Team Bruno

    Report
29. OT

    OpenTable Diner

    Vancouver

    4 reviews

    4.0

    4 reviews

    Dined on March 11, 2022

    overall4food4service4ambience3

    Server was nice but didn’t really know how to explain the menu when questions were asked. Food was good but I don’t think I would pay this price for everyday dining. Noise level was super loud and I had a hard time chatting with just one person.

    BrunoResponded on June 10, 2022Thank you for your detailed feedback. We are delighted that you enjoyed the creations at BRUNO. We have also taken the rest of your feedback into account and will make sure to share them with our team. We look forward to welcoming you back soon to BRUNO Restaurant & Bar. Kind regards, Team Bruno

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30. PJ

    PhoebeJ

    Vancouver

    4 reviews

    5.0

    4 reviews

    Dined on March 7, 2022

    overall5food5service5ambience5

    My second time eating in Bruno's, enjoyed the experience very much both time. Price is reasonable everything considered. Portion size is fair. Well done for the chef.

    BrunoResponded on June 10, 2022We are delighted to hear you enjoyed your experience at BRUNO Restaurant & Bar. Thank you for your visit and taking the time to share your precious feedback with us, we hope to welcome you again soon. Kind regards, Team Bruno

    Report
31. s

    shanewc

    Vancouver

    16 reviews

    vip
    5.0

    16 reviews

    Dined on March 5, 2022

    overall5food5service5ambience3

    Good service in a stereotypical hotel resto. Food was good though

    BrunoResponded on June 10, 2022We are delighted to hear you enjoyed your experience at BRUNO Restaurant & Bar. Thank you for your visit and taking the time to share your precious feedback with us, we hope to welcome you again soon. Kind regards, Team Bruno

    Report
32. A

    Amarr

    Vancouver

    14 reviews

    vip
    3.0

    14 reviews

    Dined on March 5, 2022

    overall3food4service4ambience3

    Great food and service but there were some flies on dinning room. I addressed to waitress but they hv no idea what's going on

    BrunoResponded on June 10, 2022Thank you very much for taking the time to share this review. While I'm pleased to learn that you had a positive experience overall, I'm also appreciative of your willingness to share feedback regarding areas we can improve. Looking forward to welcoming you back soon. Kind regards, Team Bruno

    Report
33. OT

    OpenTable Diner

    Montreal

    2 reviews

    3.0

    2 reviews

    Dined on March 5, 2022

    overall3food3service4ambience4

    Food was okay but not worth the price. There were a lot of little flying bugs that kept landing on the food the entire time which ruined the overall experience as well. Service was decent.

    BrunoResponded on June 10, 2022Thank you very much for taking the time to share this review. While I'm pleased to learn that you had a positive experience overall, I'm also appreciative of your willingness to share feedback regarding areas we can improve. Looking forward to welcoming you back soon. Kind regards, Team Bruno

    Report
34. OT

    OpenTable Diner

    Calgary

    4 reviews

    vip
    2.0

    4 reviews

    Dined on March 4, 2022

    overall2food3service3ambience2

    It’s a bit pricy for what you get. When I went with my friends our drinks came after our meal, so not sure if they forgot (I don’t believe the bar was busy since we were the only table in the entire restaurant). I was also a bit frustrated with how many fruit flies were buzzing around. I think I killed about 10 during my meal and had a few fly into my food which I had to pick out….our server was very kind and I appreciated her attentiveness to our needs.

    BrunoResponded on June 10, 2022Thank you for your feedback. We are disappointed to read that you were not satisfied with the service you received during your recent visit to BRUNO. Please rest assured that all guest comments are monitored and actioned to ensure we are constantly improving our level of service and overall experience. We hope to have the honor of welcoming you back soon and exceeding your expectations. Kind regards, Team Bruno

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35. 8

    8mui

    Vancouver

    1 review

    4.0

    1 review

    Dined on March 3, 2022

    overall4food5service5ambience5

    Everything was great except neither the server nor receptionist recognized our occasion mentioned in the reservation.

    BrunoResponded on June 10, 2022Thank you very much for taking the time to share this review. While I'm pleased to learn that you had a positive experience overall, I'm also appreciative of your willingness to share feedback regarding areas we can improve. Looking forward to welcoming you back soon. Kind regards, Team Bruno

    Report
36. OT

    OpenTable Diner

    Vancouver

    1 review

    5.0

    1 review

    Dined on February 28, 2022

    overall5food5service5ambience3

    Great food and experience overall. But tables are very tightly squished together. Also just curious what the kitchen tip that was added to our bill was?

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37. OT

    OpenTable Diner

    Vancouver

    6 reviews

    vip
    2.0

    6 reviews

    Dined on February 26, 2022

    overall2food3service3ambience2

    Food was mixed but generally very good. A bit of sand in clams. The brunch salad needs a direction. Lots of good ingredients thrown together doesn't make it taste good. The waffle was hard but mascarpone was good. Lobster Benedict and seafood tasted great though so I'll give them that. I liked the poke. Service was great and waiter was friendly and attentive. However, it just didn't have the fine dining touch that one expects with the high price. Having a person invite guests info room in a foreign language (Italian?) was pretentious and frankly creepy given the website theme is about showcasing BC? Bottom line: Trying to be something it's not. If you let the food talk more it's better...

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38. NC

    NatCanada

    Vancouver

    24 reviews

    vip
    3.0

    24 reviews

    Dined on February 25, 2022

    overall3food4service3ambience4

    Not impressed with lack of details. Was celebrating a birthday...had made a note of this on my reservation, even messaging the day before reminding of the special occasion. Upon arrival the host asked if we were celebrating anything which I thought meant they were aware of this special day. But when It came time for the dessert, no candle or acknowledgment was made. fine dining places should take pride or make that extra effort to make a guest feel special. especially if it has been requested multiple times. Even when we sat down they were made aware. Food itself was decent but the service shoule be worked on, especially if this business prides itself on calling it "fine dining"

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39. OT

    OpenTable Diner

    Vancouver

    11 reviews

    4.0

    11 reviews

    Dined on February 24, 2022

    overall4food4service5ambience5

    There are a lot of small bugs were flying around. I emailed the restaurant about this problem before, but I still saw the bugs flying into my dishes this time, which is kind of disappointing. Other than that, the food was great, but really need to pay attention to the bugs problem plz.

    Report
40. S

    Sam19

    Vancouver

    23 reviews

    3.0

    23 reviews

    Dined on February 22, 2022

    overall3food4service4ambience2

    The good: food. Delicious. We really enjoyed the rib eye and pork belly. Drinks were tasty as well. Our server was energetic and friendly. The not so good: seating, noise and reservations. I booked over a month ahead for this celebratory dinner and confirmed numerous times via email for three people. This is a great reminder, the problem was I also received a couple texts confirmations with the last confirming my reservation for TWO people. When I called in to inquire about this, the person on the phone indicated it was a table for two but she could change it for me to reflect three. Great thank you. When we arrived, however, I was once again asked if it was for a table for two. Again, no problem they could seat us anyway. We were seated unfortunately at the entrance of the lobby in the bar next to the curtain. So every time diners needed to use the washroom they would pass by our table, every time diners entered the restaurant through the parkade, they would pass by our table and occasionally briefly gather next to our table. Part way through dinner there was suddenly a few tables physically moved around us for several minutes. It was hard to enjoy the dinner with all the constant movement and noise around us.

    Report