BRU Burger Bar - Fort Mitchell

4.2
268 Reviews
$30 and under
American
The hamburger is over 100 years old. It’s a classic, purely American, and an icon. The hamburger is the people’s sandwich, everyman’s food. BRU is an ode to our love... the Burger.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Distancing maintained in common areas
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
What 268 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
food
4.3
service
4.3
ambience
4.0
value
Noise · Moderate
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OT
vipOpenTable Diner
Cincinnati
2 reviews
Dined 5 days ago
Overall3food4service2ambience3

The food was fine, but the service was lacking. There were plenty of servers, maybe too many. But presumably there wasn't enough help in the kitchen. Even though the place was less than 50% full, it took at least 40 minutes to get our food. And it wasn't our order, it was every table. The cost was a bit high and with the lack of promptness, I doubt we'll return.

BRU Burger Bar - Fort Mitchell
Responded 4 days ago

Thank you for the feedback. Please, accept my sincere apology for the experience you had while dining with us. It was a busy night for carry-out putting us quite behind in the kitchen for those dining with us, unfortunately. At your convenience, I'd love to speak with you further about your visit to see how we can improve. 859.331.3888 - Cheyenne, GM

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GS
GS2014
Cincinnati
8 reviews
Dined on November 11, 2021
Overall5food5service5ambience5

The burgers were outstanding, the waiter was prompt and courteous and made good suggestions.

RA
RAaa
1 review
Dined on November 11, 2021
Overall2food1service2ambience3

Food was served fairly quick but burgers had no taste they needed seasoning. Hamburger bun was hard as a rock (stale) and I feel that the cook should have known it was. I set bun aside and ate burger that is when I knew it needed to be seasoned. Had a beer and didn’t get happy hour price. Don’t think I’ll be going back any time soon.

S
Stella
1 review
Dined on November 11, 2021
Overall2food1service3ambience3

The burger buns were soggy and the fries were hard and cold.

C
Catie
Cincinnati
10 reviews
Dined on October 28, 2021
Overall4food5service5ambience3

We are weekly regulars at Bru. The burgers are a little pricy but they are so good! I regularly get an Impossible burger - and they know how to cook it so it’s not a hockey puck. Their buns are always fresh and delicious . We always have good service .

BRU Burger Bar - Fort Mitchell
Responded on November 1, 2021

Thank you so much, Catie! We are so happy to hear that you enjoy our Impossible burger! We hope to earn that 5th star on your next visit.

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DS
vipDSVS
Cincinnati
59 reviews
Dined on October 13, 2021
Overall4food3service3ambience3

Great selection of beers. Lamb patty was very good and service at the bar was great. Thanks.

BRU Burger Bar - Fort Mitchell
Responded on October 15, 2021

We are so happy to hear that you enjoyed your experience with us, DSVS! I will pass along your praise to our bartender and we all look forward to having you back, soon!

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KC
KarenC
Cincinnati
28 reviews
Dined on October 7, 2021
Overall1food1service1ambience2

The restaurant was freezing. The server for the entire restaurant was also the bartender. The sandwich meat was undercooked.

BRU Burger Bar - Fort Mitchell
Responded on October 12, 2021

Hi Karen, I am very sorry to see that your visit to BRU Ft. Mitchell was less than excellent. I would love to speak with you further about your experience at your convenience so that we can improve. - Cheyenne Harmon, GM 859.331.3888

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CS
vipCharlseyS
Cincinnati
4 reviews
Dined on October 1, 2021
Overall5food5service5ambience5

Excellent service and delicious food!

BRU Burger Bar - Fort Mitchell
Responded on October 2, 2021

Thank you so much CharlseyS for your wonderful review! I will pass along your kudos to Kelly, as well! We hope to see you soon!

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CA
ChrisA
1 review
Dined on August 20, 2021
Overall4food3service3ambience4

Nachos were delicious. The turkey burger (the patty) doesn't have any flavor

BRU Burger Bar - Fort Mitchell
Responded on October 2, 2021

Thank you so much, Chris, for your candid review! I am sorry to hear about the turkey patty. Please, let me know if there is anything we can do to improve. We look forward to having you back soon!

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JK
JandK
Cincinnati
4 reviews
Dined on July 31, 2021
Overall5food5service5ambience5

Great food, as always. Courteous and quick service. Our favorite burger place and they have awesome onion rings too! Their selection of food and drinks is another big plus.

BRU Burger Bar - Fort Mitchell
Responded on August 19, 2021

As always, we enjoy your company, JandK, and are so happy that we are your favorite burger! We'll see you soon!

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t
ttttttttttt
Cincinnati
1 review
Dined on July 30, 2021
Overall2food2service2ambience4

Burgers were over-cooked. Onion rings were greasy. Told server food was just ok and she didn't ask why. My drinks sat empty for a long time because server didn't check back with us until we called her over from another table.

BRU Burger Bar - Fort Mitchell
Responded on July 31, 2021

I am so sorry for your experience. What you have described is not our standard here at BRU Ft. Mitchell, yet we clearly dropped the ball. Please, call me at your earliest convenience so that I can gain more understanding of your visit and see what we can do to improve and gain your trust back. - Cheyenne, GM 859.331.3888

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OT
OpenTable Diner
Cincinnati
1 review
Dined on July 24, 2021
Overall5food5service5ambience5

Enjoyable dinner on the patio

BRU Burger Bar - Fort Mitchell
Responded on July 31, 2021

Thank you for your review! We look forward to having you dine with us on the patio, again!

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OT
OpenTable Diner
Cincinnati
1 review
Dined on July 17, 2021
Overall5food5service5ambience5

Went for Cincinnati Burger Week. I had the burger week burger and my friend had a regular menu burger. They were both delicious and cooked perfectly. There were some delicious burgers on the menu that we didn’t get to try this time. We will definitely be back.

What made our visit fantastic was our server, Chase. Chase was super attentive and was very knowledgeable about the menu. He was so friendly and kept us up on what was going on with our food (which was delivered hot and ready). Chase did a fantastic job and really took care of us.

Good service and good food. Can’t ask for more.

BRU Burger Bar - Fort Mitchell
Responded on July 18, 2021

What a wonderful review! Thank you so much for sharing your experience with us. I am excited to share your praises with Chase, also! We are pleased to hear that we have gained a new VIP member and can't wait to have you back, soon!

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M
vipMichael
Cincinnati
8 reviews
Dined on July 16, 2021
Overall3food4service2ambience3

Food was great, just as great as downtown location. There is a reason this place was so available and had all time slots available during burger week, on a Friday and downtown didn’t. Service, the service was horrible. They stated it’s been “crazy” with burger week but had less than 50% occupancy and after we waited 20 minutes for just our drink order we had switched waiters for some reason, and after our meal came out before our appetizer I knew we made a mistake coming here. Plan ahead, go downtown. Don’t waste your time with this location.

BRU Burger Bar - Fort Mitchell
Responded on July 17, 2021

Thank you so much, Michael, for your feedback. While it has been a "crazy" week, that is no excuse for the service you received last night. I have spoken with both of the other managers who were working on the floor to figure out exactly what happened with your table and it sounds like we dropped the ball a couple times. I would love to speak with you further about your experience. Please, give me a call me at your earliest convenience. Cheyenne, GM 859.331.3888

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OT
vipOpenTable Diner
Naples
43 reviews
Dined on July 3, 2021
Overall5food5service5ambience5

Excellent server and great burgers!!!

BRU Burger Bar - Fort Mitchell
Responded on July 17, 2021

Thank you so much!

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OT
OpenTable Diner
Charleston
2 reviews
Dined on July 2, 2021
Overall5food5service5ambience5

The nachos were delicious and our server Jade was wonderful! Great beer selection!

BRU Burger Bar - Fort Mitchell
Responded on July 17, 2021

Thank you so much for your review! I will share your kudos with Jade. We look forward to having you back soon!

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MG
MurmG
Cincinnati
1 review
Dined on June 20, 2021
Overall5food5service5ambience5

We love BRU Burger. The service and food are consistently great!

BRU Burger Bar - Fort Mitchell
Responded on June 21, 2021

I'm so happy to hear that you love BRU, Murm! We love having you join us! We'll see you soon! - Cheyenne, GM

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MM
MaryM
1 review
Dined on June 19, 2021
Overall5food5service5ambience5

Had a very nice experience. The waiter was very good and food was prompt and very tasty

BRU Burger Bar - Fort Mitchell
Responded on June 21, 2021

Thanks so much, Mary! I am so happy to hear that you were well taken care of. We look forward to having you back soon to enjoy another BRU experience! - Cheyenne, GM

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VG
VickyG
Cincinnati
1 review
Dined on June 16, 2021
Overall5food5service5ambience5

Best food and service I have had in a long time. Server was quick, attentive and informative. Beautiful outdoor seating. Highly recommend!

BRU Burger Bar - Fort Mitchell
Responded on June 21, 2021

Thank you so much, Vicky, for your glowing review! We really appreciate your time and we look forward to having you back, soon. - Cheyenne, GM

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J
vipJoan
Cincinnati
20 reviews
Dined on June 11, 2021
Overall5food5service5ambience3

Food was excellent. Service was great. Our booth was so cold we were shivering. It was really uncomfortable. Everything else was perfect.

BRU Burger Bar - Fort Mitchell
Responded on June 15, 2021

Thank you, so much, Joan, for joining us. I am so happy to hear you enjoyed your lunch and service while dining with Bru!

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OT
vipOpenTable Diner
Cincinnati
11 reviews
Dined on May 30, 2021
Overall5food5service5ambience5

Great service and food!

BRU Burger Bar - Fort Mitchell
Responded on June 15, 2021

Thank you for the 5 stars!

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ST
ScottTabitha
Cincinnati
2 reviews
Dined on May 14, 2021
Overall5food5service5ambience5

Our waiter was AWESOME! I have to say he moves pretty fast for a person with a boot on his foot. He was kind and it is nice to finally open the world up to friendly faces.

BRU Burger Bar - Fort Mitchell
Responded on May 20, 2021

Thank you so much, Scott & Tabitha for sharing your experience! Jonathan is a great team member, even with his boot on! We look forward to having you back soon!

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OT
OpenTable Diner
Louisville
5 reviews
Dined on April 24, 2021
Overall4food4service5ambience4

It was very nice, our server was attentive and prompt with requests and getting our food to us.

BRU Burger Bar - Fort Mitchell
Responded on May 6, 2021

Thanks for sharing your experience! Come back and see us soon!

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E
jamesE
Cincinnati
7 reviews
Dined on April 23, 2021
Overall4food5service4ambience4

Food good . Overall we like BruBurger.
Service a little slow but polite and helpful
Wish that they opened the bar area for seating like other restaurants. Made it appear too empty
Time to open the outside

BRU Burger Bar - Fort Mitchell
Responded on May 6, 2021

Thank you for sharing your experience, James! I'm happy to see the food was good! We are adhering to the Governor's restrictions and limitations. As soon as those are lifted, we will be so excited to start opening up the bar seating! As far as the patio, we are completely open, weather permitting. We hope to see you soon!

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OT
OpenTable Diner
Cincinnati
1 review
Dined on April 22, 2021
Overall5food5service4ambience5

We had a wonderful experience at BRU Burger! We were on the first evening of our vacation, and could not have been pleased with our choice to dine there. The Gorgonberry Pecan Salad was amazing (we split) and the burgers were the best we’d had in forever! Even the fries had an interesting seasoning that I LOVED! Thank you to everyone at BRU Burger Fort Mitchell. Yum delish!!

BRU Burger Bar - Fort Mitchell
Responded on May 6, 2021

Thank you so much for your review! Come back and see us on your next visit!

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P
Pipes
Cincinnati
2 reviews
Dined on April 17, 2021
Overall5food5service5ambience5

It is my favorite spot to grab a burger in nky. The assortment of choices along with tasty beverages definitely makes this a recurring restaurant to dine at.

BRU Burger Bar - Fort Mitchell
Responded on April 23, 2021

Thank you, Pipes! Your review makes us sound kinda like a big deal if we are your go-to burger stop! We just started some new signature cocktails, today. We hope you come back in to try them, soon!

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LR
LizR
Cincinnati
1 review
Dined on April 10, 2021
Overall5food5service5ambience5

Great friendly service. Easy parking. Food is yummy. Great bar. Outside is fun on a nice day.

BRU Burger Bar - Fort Mitchell
Responded on April 15, 2021

Liz, we really appreciate your kind words! Thank you for recognizing each part of your experience and we hope to see you soon!

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JL
JerryL
Cincinnati
4 reviews
Dined on April 10, 2021
Overall5food5service5ambience5

Great food, service and pricing. This restaurant is our “go to” choice whenever we crave a really good burger or other meals.

BRU Burger Bar - Fort Mitchell
Responded on April 15, 2021

We are so happy to see that you enjoyed your visit, Jerry! Thank you for your continued support and we look forward to seeing you soon!

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TH
vipTedH
Cincinnati
4 reviews
Dined on April 7, 2021
Overall4food4service4ambience4

Very pleased with service and quality of food. Really liked the outdoor seating option under cover of roof. Did very good job of spacing tables for covid precautions.

BRU Burger Bar - Fort Mitchell
Responded on April 8, 2021

Thank you so much, Ted, for joining us yesterday with that beautiful weather we were having! We look forward to having you back, soon.

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JH
JimH
Cincinnati
2 reviews
Dined on April 6, 2021
Overall5food5service5ambience5

Visited for my birthday dinner. Great food and great service. Will definitely be back.

BRU Burger Bar - Fort Mitchell
Responded on April 10, 2021

Happy birthday! Thank you for sharing your celebration with us and we look forward to having you back!

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JB
JanetB
Cincinnati
3 reviews
Dined on April 4, 2021
Overall5food5service5ambience5

Always delicious and great outdoor patio.

BRU Burger Bar - Fort Mitchell
Responded on April 23, 2021

Thank you so much, Janet! We hope to see you when the weather warms up a bit!

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OT
OpenTable Diner
Cincinnati
1 review
Dined on March 27, 2021
Overall5food4service5ambience5

Great place to eat!! One of the best burgers I’ve ever had🙂

BRU Burger Bar - Fort Mitchell
Responded on April 8, 2021

Thank you so much for the glowing review! We look forward to having you back, soon!

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CC
CareyC
Cincinnati
1 review
Dined on March 26, 2021
Overall5food5service4ambience4

My wife and I have never been disappointed at BruBurger (Fort Mitchell). The food and drinks are always top notch and the service is wonderful.

BRU Burger Bar - Fort Mitchell
Responded on March 28, 2021

Thank you so much, CareyC! We greatly appreciate that you shared your experience! We look forward to seeing you back, soon!

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PN
PNickd
Charleston
5 reviews
Dined on March 14, 2021
Overall3food3service3ambience4

Food was cold. Onion rings delicious. Service was slow- very few people in restaurant, tables very nicely spaced. Outside dining looks wonderful. May return when weather gets warmer.

BRU Burger Bar - Fort Mitchell
Responded on March 18, 2021

Thank you so much for your feedback! We appreciate that you took the time to let us know where we can do better. I'm so happy to hear you enjoyed the Onion Rings - they are definitely a favorite here! I want to apologize for the slow service and cold food. That is definitely not up to our standards, nor your expectations. At your convenience, I would love to hear more about your visit. We look forward to seeing you this Spring! Cheyenne, GM 859.331.3888

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DW
DaveW
Cincinnati
6 reviews
Dined on March 2, 2021
Overall4food4service3ambience3

Appetizer came with our meals, one of the burger meals came 10 minutes after every else’s.

BRU Burger Bar - Fort Mitchell
Responded on March 11, 2021

Thank you for your review, Dave. I'm very sorry for the long wait on your guest's entree. I can assure you this is not our standard of service. Please, join us again soon so we can "wow" you!

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C
vipCheri
Louisville
26 reviews
Dined on February 27, 2021
Overall3food3service5ambience3

I have always visited the Bru in Lexington and enjoyed my experience. This was my first time to Ft.Mitchell. the atmosphere was ok. Service was really good. I got my usual and the burger was as expected, very good.. The Mac and cheese lacked any cheese. All I tasted was pasta with andouille sausage and jalapeño. Very disappointed..

BRU Burger Bar - Fort Mitchell
Responded on March 1, 2021

Hi Cheri! I am so sorry that your Jalapeno Mac was so underwhelming compared your past experiences. I will definitely share your feedback with Chef Jamie and see if we can correct this before your next visit. We do hope to have you back, soon, to earn those other 2 stars! Cheyenne, manager

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DH
DavidH
Cincinnati
2 reviews
Dined on February 12, 2021
Overall5food5service5ambience5

Great food. Love the atmosphere and service. Burgers are huge and tasty.

BRU Burger Bar - Fort Mitchell
Responded on February 21, 2021

We are very happy to hear that you enjoyed your experience, David! We look forward to having you back, soon!

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JM
JasonM
Cincinnati
1 review
Dined on January 29, 2021
Overall5food5service5ambience5

Food was delicious! Service was great. Overall great experience.

BRU Burger Bar - Fort Mitchell
Responded on February 12, 2021

Thank you so much, Jason! Such a great review to share. We'll see you soon!

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OT
OpenTable Diner
Cincinnati
6 reviews
Dined on January 21, 2021
Overall5food5service5ambience5

Great service and great food.

BRU Burger Bar - Fort Mitchell
Responded on January 25, 2021

Thank you so much for your kind review! Come back and see us!

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RO
RODW
Cincinnati
5 reviews
Dined on January 16, 2021
Overall3food5service1ambience3

The food was delicious but the service my party received was absolutely horrible. After being seated, our table (of 4) sat for nearly 20 minutes without a single employee checking on us. Meanwhile, there were four servers and a hostess standing around the hostess area talking. When I finally couldn’t take it any more, I got up and asked the bartender if she would take our drink orders (which she did). After another 20-30 minutes with no one checking on us, I approached the bartender again and told her that no one had brought menus and taken our order. Instead of passing the blame, she said that she would take care of us and quickly brought us some menus and (after a couple minutes( took our food and drink orders. She took care of us the rest of the night and did a great job. I only wish I could remember her name because she did a great job. What’s frustrating is that our poor service clearly wasn’t a matter of the restaurant being busy and the servers being overworked. It was quite the opposite actually. The restaurant was half full (due to covid) and most of the servers were just standing around doing nothing.

BRU Burger Bar - Fort Mitchell
Responded on January 19, 2021

Thank you so much for bringing your experience to our attention. I am very sorry for the service you were provided. I will do some investigating to see where we went wrong and use this as a coaching moment to better improve our service, overall. I will be thanking Belle for stepping in to take care of your party and salvaging the experience. Please, reach out to Paige or Cheyenne at 859.331.3888 at your earliest convenience so that we can discuss how to make this better for you.

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FAQs

BRU Burger Bar - Fort Mitchell offers takeout which you can order by calling the restaurant at (859) 331-3888.

BRU Burger Bar - Fort Mitchell is rated 4.2 stars by 268 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.