Bru Burger Bar - Fort Mitchell
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The food is always good and the service reliable.
Thank you for your great review Peter! We hope to see you again soon.
Great burgers! I loved the bison burger. Quick and friendly service.
Thanks for the 5 stars Rachel! We're glad you loved the food and can't wait to see again.
Waiter had a couple of instances of getting our friends order incorrect but always made sure to correct any issues. Food and ambiance was pretty good otherwise.
We're sorry to hear that there was an issue with orders, but we're glad we were able to correct our mistakes. Thanks for the 4 stars, we hope to earn 5 on your next visit!
Our only issue was the attentiveness of our server. She did not come back to check on us. We had to stop her to get a refill. And she was not very friendly. Thus was reflected in the tip that we left her.
Could have had more of the condiments on the burger. My Melt your face burger did not have much spice to it.
Good burger, GREAT onion rings
Thank you for the fantastic review! We are glad that you enjoyed the food and hope to see you again soon.
We really enjoyed Bru. Our waitress was super friendly and attentive. Place was clean.
Thank you so much, worksforme, for the 5 star review! We are happy to see that service and food was exceptional on your visit! Looking forward to having you dine with us, soon!
I ordered the Garlic-three cheese burger and onion rings. The burger was delicious as was the onion rings and the homemade ketchup. I think the garlic-three cheese is now my favorite burger. BRU burger is a great place to eat great burgers!
So happy to see you've found a few favorites with us, NKYpatron! We certainly hope to see you, soon!
It was nice to have reservations however it took forever for our food to get to us, simple burgers all around, and I noticed other tables that were seated after us were served before us. The food is fine but honestly I can get a better burger elsewhere for less money. I will say our waitress kept our drinks full.
Thank you for the review, and we apologize for any issues during your visit with us. We'd like to speak to you to find out how we can make the experience better. Please, give us a call at 859.331.3888 at your earliest convenience and ask to speak with Cheyenne or Brooke.
Great place to eat and service is always good.
Great food, good value. Recommend mexicali and bbq burgers!
We enjoyed our experience overall but felt a bit rushed by our server. They were busy and she was great but if I had to say a down fall that would be it. We had just ordered an appetizer she came back 5 seconds later and asked if we were ready to order, personally I’d like time to get my app before my food also comes out and time to look over the menu. The BBQ burger I ordered was amazing.
Excellent place to eat! My husband is very picky and he was blown away! Highly recommend.
Tasty food with great service!
Thank you so much for your review! We are glad you enjoyed the food and hope to see you again!
Service was slow
Food was great. Everything was prepared amazing. Service was friendly and attentive.
Food was great! Service was not! Once we received drinks, and our order was taken, our server never returned until we actually had to flag him down for the check. Thank goodness someone else brings out the food. Our drinks weren’t refilled, he never came by to see how our food was, if we needed anything else, etc. The service was quite a disappointment. After having been there with Mr Cunningham and the opening, it seems the service quality has continued to be lacking with each trip we make. It’s unfortunate, as we so enjoy the food.
First time. Very reasonably priced. Large portions. They were willing to make substitutions. Excellent service. The food was awesome. Best burger ever and very fresh ingredients. Only drawback was that we were seated right next to the station where the computer was for the servers to enter orders and bills. I mean right next to it!! There were many open tables available and where we were seated was very distracting as it was a busy Saturday night. Constant entering orders took away from the enjoyment and ability to concentrate on conversation.
Our new favorite restaurant food is so good and the service is amazing!
Our server was not our usual. This one was not so good. We like Brian the best.
Good food. Decent service.
Great place to celebrate a special occasion! Service was exceptional even with a lot of special requests! We’ll be back!
It is our first time in the area and took a chance on this place and it was absolutely amazing.
Bru Burger has the best burgers and onion rings! My only complaint is that after we ordered lemonades we had to wait a while and had to remind our server to bring us the lemonades. Then to make things worse the lemonade was so watered down, it was practically water. Other than that everything was great.
Nothing special, decent food and service. Basic draft beer sections. Party of 6 ordered 3 appetizers and 4 burger entrees. Burgers were good, not great. Just an average experience.
They have the best burgers in our area. We really like how friendly the staff are.
This was not our first visit. They are a little pricy but quite good. They are one of the few places around that don’t overcook their Impossible burger. They have some nice salads in addition to a really good selection of burgers. for the price, It would be nice if the burgers came with a side .
Great atmosphere, great service and, best of all, great food!
Best onion rings around and the bartender makes the ultimate Grey Goose Cosmo.
We like to eat there at least 2 times per month
This was our first experience with the "Bru Burger Bar". We were very impressed with our entire experience. We ordered different burgers and both were delicious, done exactly as we wanted, and still hot from the grill. Fries and onion rings were hot and crispy. Our server Mitchell was just excellent. We will definitely be going back.
Great birthday dinner!
Best salads ever, service was perfect. It was a little cool in the restaurant though.
The server was just poor. Did know what beers were available me. My daughter wanted to see if she like mine before ordering and he walked away as soon as he set the beer on the table not even giving her a ch ace to try it. The food came next but wasn’t delivered by the server and by the time he checked on us we were more than halfway through with our meal... then he took her beer order.
Just inattentive and don’t seem to care about us
Good food fast service friendly staff would recommend
This was our second time visiting Bru Burger Bar, the other was in Lexington, KY. I wish so much that you had these in Denver, Colorado! The burgers were cooked exactly the way we wanted them, the waitress was not too chatty, she got down to business and got us our food quickly! Can't wait to visit again.
Love this place for a casual dinner. Being able to eat outside on the patio is a plus.
Bru Burger is a great place to get a really good burger. The meat is fresh and the condiments are interesting. Their homemade ketchup is delicious. When the weather is right, their outdoor dining area is particularly good. We have eaten there several times and the food and service has always been consistently good.
Food was excellent. Really a fun place. Outside patio is great.
Our poor server was the only one on the patio and had several large parties. It took forever to get everything. The food came out a couple times at a time. Several things were not correct. Worse service we have ever had there. Definitely were under staffed on floor and apparently in kitchen too. Usually have great service and great food!
Food was good, servers were friendly!