BRU Burger Bar - Cincinnati

BRU Burger Bar - Cincinnati reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. m

   mary VIP

   Los Angeles60 reviews

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Service was a little slow, server didn't offer drink refills. Portobella melt was delicious, hubby's cod sandwich was a little light on the cod.
   

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2. R

   Rebecca VIP

   Washington DC21 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our visit to BRU Burger was great for lunch today. Keisha was an excellent server & brought our drinks & food quickly. We sat outside - which was perfect on this Spring Day. A+
   

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3. B

   Brenda

   Unspecified1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect!! Food was wonderful. Service was exceptional & very friendly.
   

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4. M

   Mary VIP

   Cincinnati32 reviews

   3.0

   Dined on April 19, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   Had reservations for 3 and when we arrived they acted like there wasn’t a table for us. We sat at a bizarre little table. The hostess and server were very nice and the food was very good. Just disappointed on the table.
   

   BRU Burger Bar - CincinnatiResponded on April 22, 2025

   Hi Mary, thank you so much for taking the time to review your dining experience with us at Bru Burger Bar - Downtown Cincinnati! We're glad to hear you enjoyed your meal and that the staff was friendly, but we do want to apologize for the disappointment you experienced with the seating choices. If you have any more information for us, please feel free to reach to us at (513) 463-6003.
   

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5. F

   Fran

   Cincinnati8 reviews

   5.0

   Dined on April 18, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 3

   Great food and wonderful service. Tasty and Timley!
   

   BRU Burger Bar - CincinnatiResponded on April 22, 2025

   Thank you for sharing your experience at BRU Burger Bar - Downtown Cincinnati! We're so glad to hear you enjoyed dining with us Fran! If you have any more information, please feel free to contacts us at (513) 463-6003.
   

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6. P

   Patricia

   Cincinnati17 reviews

   5.0

   Dined on April 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 2

   This has become our go to place before a show. Food at a reasonable price. Food is always good. Lots of different burgers to choose from. Service is good. Eddie was our server this time. Excellent!
   

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7. S

   Sandy VIP

   Cincinnati14 reviews

   5.0

   Dined on April 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Although Bru Burger Bar is mostly known for its hamburgers, we were extremely pleased with our dinner salads. The ingredients were very fresh and beautifully presented and came exactly as we had ordered them. Our server (Ella)was terrific! She checked on us regularly but did not hover and made sure we had everything we needed. This was my third visit to the downtown location and I will continue to patronize this restaurant for its quality offerings and great servers! Kudos!
   

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8. M

   Marge

   Cincinnati12 reviews

   5.0

   Dined on April 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and great serving team! We had a wonderful evening
   

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9. M

   Madison

   Detroit2 reviews

   1.0

   Dined on April 13, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Very poor experience service wise - the food was fine but we were up charged for multiple drinks and the server couldn’t have cared less to pay attention to anything we asked for. Brought the wrong drinks multiple times, forgot food we ordered and was just a difficult experience overall. I brought my family here from out of town and was highly disappointed. Will not be going back or recommending this place to anyone else.
   

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10. R

    Ron

    Cincinnati4 reviews

    5.0

    Dined on April 12, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I always have a great time here. The food is so delicious 😋
    

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