Brooklyn Chop House, Times Square

Brooklyn Chop House, Times Square reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. K

   Kimberly

   Greater Boston4 reviews

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Server was horrible. Not attentive at all, neglected drink order, left sitting. Food was just ok, but server was awful. Had to ask bus helper for service, he was very apologetic for the server but had limited ability to help. Will never visit again. Our party was a party of 6 who would have spent at least equal to food on drinks but service was so bad we left as quick as possible.
   

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2. C

   Colin

   New York City1 review

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   Very sorry to say but not as good as we thought it would be as it looks a great place. I had a chipped plate, service slow, given the bill half way through eating course, waited ages on our coffees and the milk came in a tea cup rather than a milk jug. Staff not interested and don’t think we will be back.
   

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3. S

   Sharon

   New York City3 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   I usually have a great experience at Bk Chop house, however this time I noticed a decline in service. Hoping this is a one off!
   

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4. L

   Lisa

   San Diego5 reviews

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 2

   The food was outstanding. Everything was delicious. However, our waiter was nice but was sooooo quiet and soft-spoken, we had to keep asking him to repeat himself. They got our order wrong - we asked for the grilled filet mignon but was brought the crispy filet mignon. They said they would bring out a new steak, which took another 15-20 minutes .. so by then the other people at our table were basically done with their meal. The waiter hardly came back to ask if we needed our water/drinks refilled. We waited a long time so we could ask for a dessert menu.. then we waited a long time for him to come back and take our dessert order. It just seemed like we were not thought of much and we had to keep proactively searching out our waiter to get any service. We also asked at the beginning if we could split our check (six of us, we wanted two checks), and he said he couldn’t do that. Lastly, there is a giant television on the wall that was right near our table and it was extremely bright and annoying honestly. The food was great. But due to high cost and ambiance/waiter service, don’t know that we would go back.
   

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5. C

   Candy

   Las Vegas7 reviews

   3.0

   Dined on May 11, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   For the amount of money we spent we were not impressed. Long wait times.
   

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6. A

   Andrea

   New York City1 review

   3.0

   Dined on May 11, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   The food was ok. I had the lamb chops they were tasty. Didn’t like the asparagus at all had to send that back. Broccoli was ok. Rice was good.
   

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7. K

   Krystal

   New York City1 review

   3.0

   Dined on May 11, 2025

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 5

   I did not have a great experience. It is Mother’s Day and all of the other moms received a rose when seated except for mine and of course this saddened her another woman handed her theirs. Our server (Sanja) asked how was everything 20 minutes after we received our food and I told her I did not like the potatoes at all and would prefer the noodles instead . She told me it wouldn’t be vegetable it would be plain I said that’s fine she asked what’s wrong with what I had I told her I didn’t love it it wasn’t good at all . (Potatoes ) she shrugged her shoulders and walked away stood and watched from the side …40 mins later she brought the receipt and told me I didn’t have to sign . I’ve never been to a restaurant where I didn’t need to sign the amount nor sign my name. I asked the manager for the correct receipt and mentioned my experience. Sanja came over very upset and told me she doesn’t know what else she could have done to satisfy me in the nastiest way . As her manager came back over she toned down her attitude and pretended to be apologetic. I will not be returning to this location due to my service today . I’m very turned off and hopefully this server practices better customer service !
   

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8. A

   Andrico VIP

   Tampa9 reviews

   1.0

   Dined on May 11, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We had a terrible experience at this restaurant. We had booked our reservation well in advance for my wife’s 50th birthday. They seated us upstairs at a small table by the bathroom. We waited for 10 minutes, but no one came to our table to offer water or introduce themselves as our server. Feeling ignored and uninvited, we decided to leave. We informed the front desk about our cancellation and promptly departed. Instead, we ended up going to STK, where we had a wonderful time and were treated exceptionally well. I would strongly advise against this restaurant.
   

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9. K

   Keith

   New York City1 review

   3.0

   Dined on May 10, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Service was very slow. Our drink order didn’t arrive for 25 minutes. Appetizers took 30 minutes to be served.
   

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10. A

    Alicia

    Richmond7 reviews

    5.0

    Dined on May 10, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    This was a 10/10 experience!!! I will add this to the list of mandatory stops the next time I’m in NY … we had a bit of a wait but that was made up with one of the best seats on the house and the amazing service. The food was soooo good! We had salt and pepper shrimp , lobster , ginger beef , crab fried rice and the Caesar with bacon! Everything was delicious
    

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