All this place has is location and venue. Service is there. Food and drinks are not awful. But if you come with big company, you'd have fun. The atmosphere is chill and casual.
Wow! What a great place. Lots of choices, delicious! Great for vegans.
The service was so bad. Waitresses were so rude.. they didn’t accommodate us. we had a birthday and they refused to do the service for the cake. They said it wasn’t allowed to do birthdays there or bring birthday cakes.
Didn't have any food but this app forced me to choose a rating. Cannot comment on the food. Great view and sunset
I read that service was bad from others but decided to give it a try... they were not wrong. Our server would be gone for extended times and walk away without allowing us to give our orders, forgot to being us things we asked for and overall was unfriendly and not great. The ambience is definitely cool but Ace Hotel Upstairs has much cooler vibes and way better service. Bummed because Freehand hotel seems cool but won’t be going back.
Was not impressed with the service or quality of the drinks. The food was good but for the asking price could have been cooked as ordered. Waitress was really rude because drinks were not being ordered with her. Well if she came around maybe the order could have been placed with her. Never again
The staff did an amazing job in accommodating friends and I for a special celebration this weekend. It was a great night!
Great place .. amazing view ... great drinks but they are small for the price .. servers were attentive but took a long time to deliver