British Beer Company- Westford

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1. CR

   CRyan

   New England

   20 reviews

   vip
   5.0

   20 reviews

   Dined on July 8, 2018

   overall5food5service5ambience5

   Fun place with good food and service.

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2. TH

   TaraH

   New England

   1 review

   5.0

   1 review

   Dined on June 24, 2018

   overall5food5service5ambience5

   When we arrived the restaurant had clearly just opened and the host not yet available but a waitress, who later turned out to be our waitress, jumped right in and got us sat. She kept the table well tended to and got the kids' meals out extra quickly. Everything was very good and we'd be happy to return.

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3. D

   Dani6131985

   1 review

   2.0

   1 review

   Dined on June 1, 2018

   overall2food3service1ambience3

   The food was decent but the waiter was extremely rude and made our party feel very rushed. He should not be working in the customer service industry. The bartender was friendly and helpful but due to the rudeness of the waiter, I will not be returning.

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4. JF

   JeffreyF

   Key West

   3 reviews

   2.0

   3 reviews

   Dined on June 1, 2018

   overall2food3service1ambience4

   The service was pathetic. We needed to get up to find our own utensils and napkins. We had to take our check to the entrance to pay it.

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5. S

   Sp893

   Central Coast

   4 reviews

   4.0

   4 reviews

   Dined on May 28, 2018

   overall4food4service5ambience5

   Had another great dinner at the British Beer Company. So easy to make a reservation and get brought to a table immediately. Will be back again.

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6. CP

   CindyP

   1 review

   3.0

   1 review

   Dined on May 24, 2018

   overall3food3service2ambience3

   The service was a bit on the slow side. We noticed that the gentlemen that got seated before us ladies got the waitress’s attention faster than we did It was a bit slow delivering our drinks meal and coffee

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7. OT

   OpenTable Diner

   New England

   2 reviews

   1.0

   2 reviews

   Dined on May 19, 2018

   overall1food3service4ambience3

   We showed up at our reservation time and were informed that they had no record of our reservation, even after we showed them our email confirmation the hostess was less than accommodating, telling us they could put us at top of wait list but would still be 30 min wait. And hour later we were still waiting and when I asked what was going on, she didn’t even have our names on list-even though I had a buzzer... two other groups w reservations were also told they would have to wait a extreme amount of time while we were waiting. They informed us all that they didn’t really take reservations for groups under 7, and when we queried why open table let us book them then, they said that wasn’t their problem it was the manager’s issue. This was my first time at British Beer Company, and I will NOT be going back.

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8. OT

   OpenTable Diner

   New England

   2 reviews

   5.0

   2 reviews

   Dined on May 17, 2018

   overall5food5service5ambience5

   Another great meal at British Beer Company. The table was waiting for us, and service was responsive and efficient. Food excellent, as wad the extensive beer selections on tap. Yum

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9. PM

   PaulaMark

   New England

   1 review

   3.0

   1 review

   Dined on May 12, 2018

   overall3food3service2ambience2

   Felt rushed. Ordered food came out less than 10 mins after we got our appetizer. The table was small to begin with and they just piled our meals on the table and were trying to take the appetizer dishes away but we were still eating on them. I do not recommend this for a big group. tables were close together and I felt like we were packed in.

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10. OT

    OpenTable Diner

    New England

    1 review

    5.0

    1 review

    Dined on April 28, 2018

    overall5food5service5ambience5

    We sat outside, it was a beautiful evening. Nachos, Shepherds Pie and Meat loaf Sandwich was great.

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11. LA

    LAP1

    New England

    3 reviews

    4.0

    3 reviews

    Dined on April 14, 2018

    overall4food4service4ambience4

    I had reserved this table through open table because there were 6 of us and I wanted a specific table. In addition we were celebrating a birthday so I noted that in the comments as well. Our table was ready when we arrived and the hostess remembered it was a birthday celebration. I love that BBC has started using Open Table!

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12. S

    Sp893

    Central Coast

    4 reviews

    5.0

    4 reviews

    Dined on April 13, 2018

    overall5food5service5ambience5

    Love the British Beer Company. Have had two great dining experiences.

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13. d

    diner

    New England

    34 reviews

    4.0

    34 reviews

    Dined on April 4, 2018

    overall4food4service4ambience4

    The food is hearty and delicious. The small booth was great for lunchtime conversation with a friend. Great service. Just what we needed.

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14. J

    John

    New England

    3 reviews

    3.0

    3 reviews

    Dined on March 24, 2018

    overall3food4service4ambience3

    When we got there we were told their Internet was down and all open table reervations weren't being honored. We were told we could be seated anyways but didn't take our name. Then they sat 4 tables ahead of us and when we were the only ones left at the hostess stand we were asked how many were in our party...30 min later. They seated us next to a table to came in after us after was seated before us. We ordered drink, waitress came back afternoon told us the computer was down so drinks were taking a while. We ordered an appetizer that never came and a beer that took longer to poor than for us to get the check. The waitress took the beer off the check for us. Overall the place seemed to lack management. Food was good. Seems they need better systems in place. Hostesses were a complete mess and totally inefficient but at least they were nice. Pretty obvious the restaurant was a complete mess. We saw 3 parties leave before eating while we were waiting for our food...cause our food took so long.

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15. K

    Kim3

    New England

    2 reviews

    4.0

    2 reviews

    Dined on March 17, 2018

    overall4food3service4ambience3

    Went on ST Patrick’s Day. They offered some of the holiday specials which was nice. However, loud club style music was playing with no Irish music at all :(

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16. p

    patriciac

    New England

    6 reviews

    4.0

    6 reviews

    Dined on March 17, 2018

    overall4food3service3ambience4

    waitress was very courteous - she was busy! Place could use more wait staff. Food was good - ordered a side salad got a large instead. party of six was pleased with entrees, will go again, good place to meet folks

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17. DR

    DarceyR

    New England

    6 reviews

    4.0

    6 reviews

    Dined on March 16, 2018

    overall4food3service5ambience5

    The food is just okay, it's the pub atmosphere and beer selection that makes this place worth going!

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18. JD

    JohnD

    New England

    1 review

    5.0

    1 review

    Dined on February 25, 2018

    overall5food5service5ambience5

    First time visiting, last minute choice of my daughter for birthday meal. Great ambience, beer selection,pitcher of sangria was nice, waitress and service was great! Should have planned ahead for trivia night fun! Great catch up location, highly reccomend. Jd

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19. G

    Girlsnightout

    1 review

    3.0

    1 review

    Dined on February 24, 2018

    overall3food4service1ambience3

    I had placed a reservation for two at 6:00 pm. When we were seated the hostess tried to place us at a high booth when we had requested a regular table. We had to then sit back in the waiting area for them to get another table ready for us. The food was good but the service wasn't. We had to ask multiple times for glasses of water (which she never refilled or asked if we wanted more). I accidentally sent my silverware away with our appetizer plates and then I had to wave her down and ask the waitress for a new set. She never came back to see how our meal was but did ask if we wanted another round of alcoholic drinks (which we said no to). We waited around for her to come process the bill. Food was good, drinks were good but service wasn't great.

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20. JO

    JOHNNYD

    1 review

    5.0

    1 review

    Dined on February 24, 2018

    overall5food5service5ambience5

    Always a consistent take. Great staff and beer selection. Food is excellent and atmosphere casual. Perfect date night spot with my wife.

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21. OT

    OpenTable Diner

    New England

    9 reviews

    5.0

    9 reviews

    Dined on February 21, 2018

    overall5food5service5ambience5

    Our server was very attentive while allowing us time to catch up. Her recommendations were spot on and delicious.

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22. o

    oldgolfer27

    New England

    46 reviews

    vip
    3.0

    46 reviews

    Dined on February 17, 2018

    overall3food3service4ambience3

    Standard pub fair done well. Good beer selection and nice feeling to the room. Wait service was attentive and friendly, without being too much present or absent. Quick check turnaround which I really like and is a way under appreciated skill. Loud obnoxious woman in the booth behind us turned all four of us deaf as stones. People need to show a bit of courtesy to those around them, another lost skill.

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23. DT

    DingerandTenaat

    New England

    61 reviews

    vip
    5.0

    61 reviews

    Dined on February 17, 2018

    overall5food5service5ambience4

    These guys are always fantastic. For a quick dinner, they are great. Christine or Chelsea are the ones to ask for as servers. Pizza 2-4-1 on Tuesdays and they are one of the best.

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24. RS

    RussS

    New England

    22 reviews

    3.0

    22 reviews

    Dined on February 10, 2018

    overall3food3service3ambience3

    Decent food. They should have more wait staff on duty. Way too loud in there too.

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25. OT

    OpenTable Diner

    New England

    1 review

    4.0

    1 review

    Dined on February 3, 2018

    overall4food4service4ambience3

    Loved that they gave us a free cake for the birthday girl!

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26. D

    davidD

    New England

    11 reviews

    4.0

    11 reviews

    Dined on January 19, 2018

    overall4food4service3ambience3

    Very pleased with our meal here at BBC. My wife had the baked haddock, it was served on a board with asparagus and potatoes. Very nicely done as I had expected it to be in a caserole dish and smothered in butter. I had the bourbon steak tips. That too was very good and I had expected to be doused in sauce but it was nicely grilled with good flavor. We will certainly return to try other dishes.

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27. HH

    HilaryH

    New England

    2 reviews

    4.0

    2 reviews

    Dined on January 13, 2018

    overall4food4service3ambience3

    Nice pub restaurant with good beer list, pretty decent mixed drinks prices, mostly traditional pub food but some good other less heavy options.

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28. OT

    OpenTable Diner

    New England

    1 review

    3.0

    1 review

    Dined on December 29, 2017

    overall3food4service3ambience4

    We waited a long time for server to come to table after being seated and she forgot to place appetizer order. That being said she was extremely friendly, attentive with drink refills. At times the restaurant can be very cold however,even with the local (extremely) cold weather stretch, the restaurant was nice and warm. As always the food was excellent.

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29. OT

    OpenTable Diner

    Tampa

    2 reviews

    vip
    5.0

    2 reviews

    Dined on December 15, 2017

    overall5food5service5ambience5

    Good! Thank you so much

    Report
30. RS

    RussS

    New England

    22 reviews

    4.0

    22 reviews

    Dined on December 3, 2017

    overall4food4service3ambience3

    Great beer list (obviously). Girlfriend and I both had the baked haddock and it was delicious. Got to hear a few rounds of trivia as well.

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31. W

    Worcestergirl

    New England

    25 reviews

    vip
    4.0

    25 reviews

    Dined on December 2, 2017

    overall4food4service4ambience4

    Made a reservation for a Saturday lunch and glad I did! It got quite busy after 12:30pm. The food is great. We had a salad with chicken and it was huge. I had the meatloaf with mashed potatoes and asparagus. Very good except the asparagus was served with tough pieces, otherwise delicious. Other diner had a burger and fries which was delicious and plentiful. Highly recommend.

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32. OT

    OpenTable Diner

    San Francisco

    1 review

    4.0

    1 review

    Dined on November 26, 2017

    overall4food4service5ambience5

    British Beer is a very unique restaurant experience. Loved the pub decor and elevated booth seating, although I found it a bit challenging. The appetizers were great. Everyone in our party enjoyed their meal choices. The beers we chose were all fabulous. Only critique I have is my asparagus was way undercooked and more like a garnish. Our waiter, Dan, was delightful and very attentive. All and all, a very enjoyable dining experience.

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33. DT

    DingerandTenaat

    New England

    61 reviews

    vip
    5.0

    61 reviews

    Dined on November 22, 2017

    overall5food5service5ambience5

    We usually have asked for Christine in the past. This night we got her daughter, Amber! We had a marvelous time and Amber was awesome. Thanks for the great evening. A regular meal became a party!

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34. J

    Justinmh

    New England

    22 reviews

    vip
    3.0

    22 reviews

    Dined on October 31, 2017

    overall3food2service4ambience3

    Food was below average. When this place first opened it was busy, lively, good food. Now the food is crappy, ours was cold and under cooked, not a ton of options in the area so it survives. Could be much better, too bad.

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35. DT

    DingerandTenaat

    New England

    61 reviews

    vip
    5.0

    61 reviews

    Dined on October 20, 2017

    overall5food3service5ambience4

    We love it here, Christine is our "neighbor" server and is awesome! Ask for her and when you meet her say "Aren't you our neighbor?" The food is good, they have had a few menus over the last few months. This menu is the easiest to navigate. Fish and Chips, Bangers and Mash, pizza all very good. Yes, Pizza! Two for one on Tuesdays!

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36. OT

    OpenTable Diner

    New England

    1 review

    4.0

    1 review

    Dined on October 14, 2017

    overall4food4service5ambience4

    The draft beer has no taste ....i had a smithwicks....totally flat This seems to be a regular thing when I am there The food is good but they need to do something about the dark beers

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37. SH

    ShannonH

    New England

    15 reviews

    4.0

    15 reviews

    Dined on October 7, 2017

    overall4food4service5ambience3

    We had a very nice girls night out. Our server, Dan, was fantastic. The food and drinks were good. One thing I will say - the floors were so sticky! Everywhere I went my feet were sticking to the floor. Besides that (and it wasn't a problem, just a nuisance) we had a great time.

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38. OT

    OpenTable Diner

    San Francisco

    1 review

    3.0

    1 review

    Dined on September 30, 2017

    overall3food3service5ambience4

    Crab Dip was watery like milk, but tasted ok. Nachos didn't come with Chicken even though we ordered it with chicken. I almost struck out trying to order a flight of IPA's (sorry we dont have that on at least two menu options). The Mac-N-Cheese looked a bit lacking for the price but the Rueben was very tasty. Overall good time, no wait thanks to Open table and our Server was awesome!

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39. RM

    RMC7

    San Francisco

    2 reviews

    4.0

    2 reviews

    Dined on September 30, 2017

    overall4food3service5ambience3

    The food was British themed with a few quite American additions, such as fish tacos and Cedar plank salmon. There was also a wide variety of burgers. My BIL loved the steak and ale pie, although it was very heavy. One person got a large steak tip salad. I had the steak tip dinner. The steak was a bit undercooked for me.The root veggies and the cheddar mashed potatoes were delicious.

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40. OT

    OpenTable Diner

    New England

    2 reviews

    5.0

    2 reviews

    Dined on September 7, 2017

    overall5food4service5ambience4

    Planned a get-together with some friends and their wives at the British Beer Company in Westford because we all decided that we wanted a place where the food / atmosphere would lend itself to 8 people having a lot of laughs and conversations. Everybody ordered something different, from the beer burger dinner to chicken tacos, salads, etc. All said that their meals were delicious and really enjoyed them. A minor quibble was that we were seated in a booth with an extra bar table placed at the end to accommodate the eight of us - it made it a little difficult to carry on a a conversation with the people from one end of the booth / table to the other. Still, we enjoyed out night at the BBC, and plan to go there again on our next get-together.

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