Bristol Bar & Grille - Downtown
We had an early resv before the theatre, ordered appetizers, calamari and their specialty won tons. The calamari was room temp and completely soggy, we immediately sent it back and then ordered the won tons. They were exactly the same- only warm, not Crispy and the cheese and side was the not slightly melted. We ate a few and did not complain. I ordered the salon burger, it thin, room temp and tasted dry as if too much mill or filler.
This use to be my go to spot when attending plays or musicals. We were a party of 3 Adults and one child. They were out of crab cakes and something else. However, the only thing that was good, was the chicken tenders and chips that my niece had. The manager got my cousins email address and promised to send her coupon for future use.
We went here for Fathers Day Brunch. At 1245 they were out of multiple foods on the Buffett. It took 15 minutes or more for them to bring more food out. One person had been waiting for them to cook bacon for 25 minutes. Our server let the plates on the table pile up high. It was definitely not the service expected from Bristol compared to other locations. I wouldn’t visit this location for brunch ever again.
After reserving a table for two and noting that it was our first time in the OpenTable notes section we were placed at a table essentially right next to the hostess. I ask to be moved but was told they could not accommodate the move do to other reserved tables. Some of those tables were filled other the next hour. Some were not. Those that were not filled were sat with walk ins at a later time. Really don't appreciate when hostesses ruin a experience because of their power trip. The only other offer we had was to sit outside. As first timers and someone who actually cared about the table we could have easily been moved to be further satisfied. The table we sat in should not even be placed where it is. Our first time there and we were not around anyone except the front door. Awful awful table. Waitress was mediocre. Not taking the table placement out on her but she was one of those waitresses that you wished was on the ball like every one of the tables were being taken care of around you. Other staff seemed much more on the ball. Example: Asked for house bread after seeing it on another table. Waitress didn't bring it out until 15mins later. Nice. I ordered a salmon which came out completely undercooked. Not just for my taste. It was pink and mushy. Gross. I brought it to their attention after having ate about a quarter of the salmon. They simply took the salmon back and recooked the portion I had eaten off of. To me that's kind of gross and unhygienic. And guess what? When it came back out the outer portion of the salmon was less pink but the middle was a nice warm center. I brought this to the attention of our server and she said that they cook on the medium side. I simply mentioned that for someone who sent pink mushy salmon back to be recooked this is not really acceptable. I didn't eat the rest and they ended up taking it off the bill. Not saying this restaurant doesn't have the capability to shine but this was my experience. My first and only experience.
We had a great pre-Hamilton lunch yesterday at the Bristol downtown. Friendly staff, great food, wonderful service. Christina was a great, fun server. We will be back!
Great food service and location for a show across the street. My go to dinner choice
Great place to go before theatre
I took friends here because I had visited before. Our entrees arrived. I then asked the server about our salads, which should have arrived first. Then, I asked about bread, which also should have arrived before the entrees. One of my friends tried to bounce her roll off the table because it was hard as a rock. The wontons were good, but never again.
This was the perfect brunch spot for an early Father’s Day celebration. Delicious food, mimosas and Bloody Mary bar!
Food was not cooked as ordered. Discussed with the manager. No charge but ruined appetite.
We learned something on this trip. I had reservations at 5pm after Hamilton. When we arrived, the waiter took us to one of the back rooms, even though there were open tables all over the place. While I know they were reserved, we were in and out in under an hour. I know to request a table in the main area, because I really don't want to go someplace where we are the only ones sitting there and where nothing else is going on. I very much appreciated them accommodating us because otherwise, we'd have left.
They were out of my favorite dish. No restaurant should ever run out of anything on their menu.
We had a noon lunch reservation, we were seated promptly and our waiter appeared shortly thereafter for our drink orders. 3 of us took advantage of the build your own Bloody Mary bar, which was well stocked and terrific! Our waiter went over the daily specials and we ordered, Everyone was pleased with their selections. I had the frittata special, very large portion of the egg/cheese pie and quite tasty. 2 had Hot Browns and said they were delicious. The salmon entree was also very good. They even validated my parking for the 6th Street Garage.
Always great food, and until this visit, great service. Our server told us he would be right with us, then told us the same thing when he returned 10 minutes later. When he did come back, he said we would be well taken care of, as he had “been doing this a long time. Our appetizer, salad, and wine all arrived together, and I never did get the cocktail I ordered; he said he thought he remembered it, but never asked. They were extremely busy, since it was a Ky Center show night.
Went before seeing “Hamilton” and service was friendly and prompt. My entree was one of the best I’ve ever had. The smoked scallops with tempura asparagus and grits with teriyaki sauce. An excellent start to a stellar evening!
The restaurant itself was nice. The food was just OK - the service was good, very friendly. Myself & one of my friends had asked for our steaks to be “medium” & they were well-done... we did not send them back, which I’m sure if we had they would’ve corrected that...but would’ve expected it right the first time, as it was not a busy evening at all.
Music... Bad selection for the venue.
It needs to be a bit jazzy for that type of restaurant.
Great place for a Sunday brunch! Décor is modern (lighting fixtures so interesting and unique). Brunch was a buffet in a large room, it seemed that we could fill our plates over and over. They have a make your own bloody mary option, we did not try it but maybe next time!
Service was great. Steak was a little chewy but nice experience
Overpriced for what we received. Food was average IMHO. It was mid-week and not a very large dining crowd the night we were there. Both salads had lettuce that looked limp and dried out so not very appetizing. Probably an ok place for drinks. I couldn’t recommend this place otherwise. Service itself was good though.
The Bristol never disappoints. The perfect place before a show at the Kentucky Center For The Arts. The service was fantastic.
We were there for your bunch, never seemed to have the food out. Many times chicken was empty , eggs, and gravy as well as the biscuits. Fruit salad was scraping to bottom as well, we have dined here every time we go to an arts performance, but now looking for a new place.
First of all Bristol should consider a remodel. Tables for two by the bar are too small to have a meal. I had a poor quality strip steak, full of gristle. No bread plates and we were told the kitchen was washing dishes. Wontons were not served hot. Received bread late into the meal. Not the experience we have had in the past.
The Bristol is a horrible, horrid place. The ONLY reason we go is that it's close to the Kentucky Center. (Please, someone else, open another restaurant nearby!!!) The Bristol's food is consistently mediocre. I had their pork dijonnais which was tough and overcooked. One of my fellow diners ordered crab cakes that were still raw inside. (They also forgot to bring his salad and second round of cocktails.) Someone else had a hamburger that was devoid of seasoning — not even salt. Still another had a green chili hot brown that was pretty much flavorless. I do give them credit for their green chili wontons, which are delicious. They need a new head chef!
Ordered tuna med rare, it came after a long wait over cooked, tough and dry. Vegetables were also over cooked and pretty much tasteless. The good things were the salad and desert. You should really expect more for the $72 charged. (My companion had the hot brown. she said it was good but I think she was just be generous)
Waiter was extremely slow. Think he had to many tables to wait on.
We have made reservations at the Bristol in the past before shows at the Center for the Arts. This time the service was slow and the food was overcooked. I have a grilled chicken breast that was hard to cut and very chewy. was not impressed. I have enjoyed the Bristol on previous occasions,but not so much this time.
Mother’s Day dinner, party of four, perfect. The restaurant was busy, but every table was being serviced promptly. The food is always exceptional.
They had told us there had been a fire and hit items not available. However, my salad was “red” on the lettuce ... so it was days old. The soup was not even done and loaded up with something that resembled sausage but way too much in black bean. They should have closed for the day rather than served bad options. Bristol is one of my favorites but they should have handled the crises differently and just closed for today.
The food was not up to the standards that I am used to at the Bristol.
Serving 12 people is not an easy proposition; our waitress did an admiral job. We did have to ask for refills a couple times but she was prompt with them.
The fried wonton appetizer was quite flavorful and interesting, the dip was a nice addition. The food was also good, although our burger was a little dry for a medium temperature, according to my sister and brother-in-law the salmon burger was great, cooked perfectly. The salads were crisp and fresh, their house specialty dressings were great. Several of us shared plates and they split them for us, at no extra charge, and adjusted the side dishes generously for each person.
When visiting Louisville again, we would return and recommended them to our friends who live there.
Service was great, seated quickly, served quickly. Bread was really good. Everything else very meh. Dud noy care for chicken bruschetta or shrimp and grits.
Great Experience Derby week. Based on online availability we were afraid we wouldn’t get in. However we got a 7:15 reservation on the day of the Oaks and there were many open tables for our party of six and noise level was negligible. We started with the chili wontons—enjoyed by all. We all had different entrees and no one was disappointed. Mint julep cheesecake was not as good as it sounds. Service was fabulous. Complimentary parking in the nearby garage is a plus. It got quite busy later in the evening, so earlier dining was to our advantage.
We we're taking boss out for retirement lunch told waitress all individual except his on another guy..boss flashed his credit card, she said whatever is easier for her, so he is retiring and ends up paying for 9 of us. Was not happy, burger was dry
We had a wonderful meal and good service. The problem we had was we were sat at a table right next to a dividing wall between the front of the restaurant and the bar. In the front part of the restaurant there were several members from Humana who were celebrating something. They were so loud we were unable to have any type of conversation. We asked to move but were told we could not. My business associates and I would have preferred to have been seated away from that party due to their size and volume level. There were larger tables on the other side away from that party and were unoccupied. However, they stated that the server in that area had to many tables.
The service was terrible! The Hot brown was like soup the steak was cooked well but i had to go to the bar to get our drinks where i had to hunt someone down. Disappointing for our last night in Louisville.
Salad -- big bowl, tiny salad; bleu cheese dressing was watery, no cheese chunks
Pasta --again, big bowl, lots of penne, but only a scant non-pasta ingredients (maybe ⅓ cup?)
Arrived on time for 6:15pm reservation, seated at once. But kitchen response was so slow we were nearly late to 8pm performance at Ky Center. I left feeling rushed and unsatisfied, full of pasta but not much else for my $20.
A great place to go before going to the ballet. Everyone enjoyed their entrees. I had the mahi with asparagus and they were both cooked to perfection.
The portions were very small for the price.
The Bristol restaurant does a great job. The food, service and ambiance are all very, very good. They take reservations which is so helpful when you have a large group or have specific time requirements. I love the Bristol and will continue to patronize them.